Frequently asked questions

Is free cancellation available at Critchley Hackle?
Critchley Hackle provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.
What is there to do around Critchley Hackle?
This hotel is located in Dullstroom within a short 11-minute walk of Wild About Whiskey. You’ll also find Dullstroom Nature Reserve and Dullstroom Bird of Prey & Rehabilitation Centre within a short drive.
Will I be able to park at Critchley Hackle?
Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.
Does Critchley Hackle have a casino at the property?
No, Critchley Hackle doesn’t have a casino.
Is there an indoor pool at Critchley Hackle?
No, this hotel doesn’t have an indoor pool; however, there is an outdoor pool.
Is Critchley Hackle a good place to stay for couples?
There are many amenities for couples at this hotel, including a fireplace as well as an outdoor pool and a poolside bar.
Are there hot tubs at Critchley Hackle?
No, there isn’t a spa tub at this hotel.
Does Critchley Hackle have a restaurant that serves breakfast?
Yes, Critchley Hackle serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.
Does Critchley Hackle allow pets to stay free of charge?
No, pets and service animals aren’t allowed at Critchley Hackle.
Are there connecting rooms at Critchley Hackle?
No, there aren’t connecting guestrooms at this hotel.
Are there rooms with balconies that I can book at Critchley Hackle?
Yes, every guestroom at Critchley Hackle comes with a furnished patio with some featuring lake or garden views.
Does Critchley Hackle offer wedding services?
Take advantage of the wedding venue at Critchley Hackle if you plan to say “I do” during your trip.