Renaissance Düsseldorf Hotel4.0 out of 5.0
Recent guest reviews
The bed was against the wall on one side as well as at the head. Strange. Meant my wife had to crawl up the length of the bed and did not have a bedside table. There were three pillows for two people.! One was a magnificent down pillow over which we had to fight. On the plus side, the girls on the desk were really helpful, but the rest of the service was not discreet. Breakfast dishes were whipped away when not really finished. It is true that there is an underground car park, but in this day and age, free parking is not a luxury. The breakfast was not a touch on a Premier Inn but cost 25 euro a person, about the same as one pays for an evening meal down town. Internet access was 16.80 euro for 24 hours - ridiculous! Useful as it was a last minute booking but we won't be going back
Hotels location is not perfectly ideal for business visits. Would need a short ride to reach the central station. Rooms are spacious but a bit dark. Ideal for a short business visit. Close to the main highway to reach airport. Friendly staff at the reception were more than happy to guide on the perfect routes and options close to the hotel. Taxis are readily available, if not the hotel arranges one within a few minutes. Hotel has one restaurant and a bar.
I frequently stay at the Renaissance Düsseldorf through work and have since also booked to stay with friends for a weekend. I can only recommend the hotel positively. It is always clean, warm and inviting. The food in the bar and restaurant are of a good quality and the breakfast spread is far above average. To me, the staff make the hotel. They are all so fantastic and profession. You are always welcomed with a smile and nothing is too much trouble. I'd like to say a very special thank you to Maria- your customer service is of an exceptional level- I hope your managers appreciate how hard you work to making the hotel as good as it is! Thank you.
Property very close to airport and recently remodeled. Very Euro and hip in nature. Nice bar, ok restaurant. There is pretty much NOTHING close to this property, except one Italian restaurant. I was concerned about walking around outside by myself after dark. The small "snack" area in the lobby was very limited, and I couldn't even go to a small grocery store nearby. Seems like the hotel should have a larger selection or area for guests given limited options to walk to. Front desk service was spotty - some days were great, and my inquiries handled perfectly. When I checked out, my bill was completely wrong, and they seemed peeved when I questioned it. Turns out, the bar thought I tipped 200 Euros (on a 23 Euro bill) - how did anyone not catch that? When I asked the front desk to remove that, they asked me if I was SURE I didn't do that, then reluctantly changed for me. Very strange. All in all - not a bad visit or a bad property, but I will select a different Marriott property when I go back to Dusseldorf next month.
Frequently visit this establishment with work, staff are brilliant. 10 minutes away from center and 25 minutes from the airport. There are often different activities on offer such as a gin cocktail making session. Rooms are all comfortable often with two double beds, bath and shower with complimentary toiletries. Iron and hairdryer provided. Restaurant offers a variety of fantastic food including traditional German dishes. Breakfast includes a wide selection and guests can also request specific dishes to be made including omelettes and pancakes. If up too early to enjoy breakfast a table is set up in reception with hot drinks, juice and pastries. You won't be disappointed if you choose to stay in this hotel.
Close to and easy access to airport. It takes about 10 min and around 25Eur by taxi. Good for short business meetings or conferences. There is not much attraction in near visinity. However hotel restaurant is quite successful. And there is a good Italian restaurant, Tosca, at the next corner (closed on Sundays). Rooms are quite large and quite. You need to refill the room refrigirator from the lobby by extra charges to your room. Iron and iron table availabel in rooms. Welcome staff, reception and housemaid were helpful and friendly. Access to old city (altstad) is convinient by U-bahn (U71), costs 2,70Eur one direction. Station is about 250mt from the hotel and train leaves in every 20min.
Front desk was one of the worst we had come across. The lost our reservation. Then tried to rebook us at a higher rate. Took our credit card details...lost the details..locked us out of the room...and wanted us to give them our credit card details again. They were so unprofessional...it is a reflection of poor management
Thye staff did their utmost to make the stay pleasant, but I couldn't get over the cold design and atmosphere. It is a typical congress hotel, meaning that it is empty and cold out of season. In fact, it was literally cold as my room was freezing and the heating made such a loud noise that I had to turn it off and suffer the cold throughout the night in order to get some sleep. The restaurant was OK, except that the cook emptied the salt cellar on my risotto and my business partner's mashed potato. Totally inedible. To his credit, the cook agreed, came out to apologize and replaced the side dishes with much lower salt content.
As a Marriott fan I try and stay at one of their hotels when I travel. The Renaissance in Düsseldorf is ok but below usual standards. It is on the outskirts of Düsseldorf so a taxi ride to old town but only about 10 minutes from the airport. Reception is quite stylish and the staff, as usual at a Marriott,are very friendly. However, a few things hold the hotel back. The rooms are comfortable but dated. In particular the bathrooms need a complete over haul. There is also no gym which is a disappointment for a Marriott. Let me turn my attention to the restaurant. A good buffet for breakfast with a lot of choice . Where it really excels is at dinner. I was meeting customers for dinner and we decided to eat at the hotel as no options in close walking distance. The food was really good. Two of us had soup, which was very good and I had the prawn tortellini which was great. A colleague had the Caesar salad with steak. The salad was mixed at the table which was a good performance and nice touch. I don't normally have high expectations of hotel food but this was good. Hopefully Marriott will invest some money and breathe some life back into the bedrooms.
Nice hotel with nice clean rooms and massive beds. Room service was great and food was amazing. Only down point is there is no onsite gym, pool or sauna so if you are looking to kill some time you might struggle!
- Free WiFi in public areas
- Onsite dining
- Concierge services
- Laundry facilities
Located in Moersenbroich, Renaissance Düsseldorf Hotel is within a few miles (5 km) of popular sights such as Museum Kunstpalast and Duesseldorf City Hall. Each of the 244 rooms at this hotel includes a sitting area, a refrigerator, and a minibar. It's near the airport and also near Rhine Tower and Goethe Museum.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is available for a fee.
All 244 soundproofed accommodations feature sitting areas. Flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
Guests of Renaissance Düsseldorf Hotel enjoy access to free WiFi in public areas, 10 meeting rooms, and conference space. Self parking is available for EUR 16 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 523 reviews