Renaissance Düsseldorf Hotel4.0 out of 5.0
Recent guest reviews
This is a nice hotel. The major strength: staff is amazingly helpful and generous. The flaws: It is a bit far for the tourism only visitor or for the visitor that arrives at the Dusseldorf Central Station; The hotel looks somewhat old and needs to be refurbished. My wife and I stayed in a room at the end of the corridor . Although the room had good size, the king size bed had its right side was only about 15 cm (7 inches) away from one of the room's walls, leaving very little room for getting up during the night without smashing the nose on the wall. The hotel seemed quite empty during our stay and we were very well treated by all staff members: generous platinum member gifts and allowances;late check out,nice service at breakfast... For those who value service, this is great hotel. For those who value location and ambiance, not so much.
Stayed 1 night- hotel is located next to the main road that brings you to the high way- you cannot open the window! difficult to find the hotel parking by car (one way streets). Parking below hotel. Hotel seems to have been renovated inside with some “vintage” style yet the room/bathroom is somewhat outdated (us style). The staff is very very nice and speak very well english. They serve large assortment of breakfast and you can eat lunch at very reasonable price. You need a taxi to reach the center.
We only stayed here for a night, but it was a nice stay. The hotel is clean and the front desk staff is helpful and friendly (and English-speaking). I was recognized as Gold, and we got to pick some snacks from the little shop. The parking situation is a little confusing, because you need a ticket to get into the underground, so just check in before you park. Other reviews mention it's worn/dated, but I didn't feel that way. It was a great night for the price we paid, and it wasn't too far from the airport.
This property is not at all up to Marriott standards. The rooms look like something out of the 70's. The bed was poor quality. The bathroom is small with a high tub that is difficult to step over. If all the rooms look like mine, they should be gutted and completely made over. The staff was Competent and reasonably friendly. (Because of this I rated it only Poor instead of Terrible.) The hotel is in a terrible location. Not close to anything. No restaurant or shopping close by. No place to take a walk. I have much better experiences at Fairfield Inns, Marriott's low end property. If Marriott wants to keep this property (can't imagine why due to location) they need to execute a multi-million dollar renovation. Until they do, I would avoid this hotel.
Very nice hotel. Transportation system is close by within walking distance (tram, bus, subway). There's small store area where you can buy drinks and snacks at reception. The hotel does not have gym but you can access a gym by paying 5 euros. It is 5min walk from the hotel and it is called Fitklusiv.
We booked the hotel for one night at hotels.com as it was on our way and we were really happy with it! The staf were friendly and the hotel interior was nice indeed. Our room was big and modern and beds were excellent. Even a choice of pillows! It was quiet even the hotel is situated on the crossroad of busy streets. We left early and did not want breakfast but the coffe/tea maker in the room was very useful.
Perfect hotel for our travelling family- Followed my husband on a business trip and this Marriot was an excellent hotel. Maybe a little worn on the exterior but the interior was very clean and kept up. Every person we met- the desk, bartender, and morning hostess. Marriot should be so proud! Thank you!
Checked in last night and was warmly greeted by reception. Laura made the check in process seamless even with all of the details for the hotel and our stay. Our room was clean and comfortable as well. We went to the bar area for dinner and Stefano welcomed us as if it were his personal business and made us very welcome. He talked with us about his travels and adventures and even took time to help with sites to visit in Dusseldorf as well as other stops along our planned journey This was one of the top European hotel experiences I have had in many, many years. Congratulations to the hotel general manager and the entire team. I will be back soon.
This is a decent hotel that needs a fair amount of work though in specific areas. We had a spacious enough room with two large beds which was perfect for a couple of our age (73). The dificulty was the small bathroom where the shower was in a high-sided bath behind an immovable glass partition so that my wife (who has had two back and hip operations) found getting in and out practically impossible. The staff were excellent in the hotel and sympathetic to our cause but could do nothing for the problem. There is no room with a walk-in shower in the hotel. In fact throughout the hotel the staff were helpful and excellent during our two night stay. The breakfast was really OK but not cheap which is so often the case these days. We had food which was fine in the bar after a late arrival as were the staff again. The airport is close (10/15 minutes away - which was the reason for our choice) but there is no shuttle. Taxis are around 25 EUR which could be worse. The town is also reasonably adjacent. All in all this hotel works and is good value if you're a Marriott member and you can get the senior rate as we did for ouselves and the family accompanying us. However be aware you need to be able-bodied to use the bathroom as required.
One thing which makes this hotel standing out compared to others in the same price range is their restaurant! My dinner was well cooked (I had meat), and the was seasoning was great. Breakfast was no disappointment either. Otherwise it is clean and staff is helpful, but that's expected for this price range, and the company managing this hotel.
- Free WiFi in public areas
- Onsite dining
- 24-hour fitness center
- Concierge services
Located in Moersenbroich, Renaissance Düsseldorf Hotel is within a few miles (5 km) of popular sights such as Museum Kunstpalast and Duesseldorf City Hall. This 244-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a 24-hour fitness center. It's near the airport and also near Rhine Tower and Goethe Museum.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with buffet breakfast, available for a fee.
All 244 soundproofed accommodations feature sitting areas. Flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
Renaissance Düsseldorf Hotel features a 24-hour fitness center, free WiFi in public areas, and 10 meeting rooms. Self parking is available for EUR 16 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, coffee/tea in a common area, and express check-in.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 544 reviews