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Holiday Inn Düsseldorf - Neuss

4.0 out of 5.0

Recent guest reviews

The hotel is located in a very inconvenient location that there is no nearby public transportation available. Facility is dirty and outdated. Rooms are small, beds are extremely small with broken sheets and mold on the inside, shower tray is about 0.5m*0.5m (see picture). The bar downstairs is open till midnight, so don't expect a good night sleep before midnight as there are people talking loudly. However, what's worse is the staff and their horrible services. For example: 1.The free Wi-Fi is extremely slow all the time that I can't open any links. When I called the reception and asked why it's so slow, the man impatiently said "there are more than 200 people, of course it's slow" and hung up on me immediately. 2. Housekeeping didn't change our towels on most days during my stay. (see picture) 3. On the first day when I asked the reception lady about public transportation politely, she embarrased me by saying "you must empty your mouth before talking to me", then turned around and chuckled with a colleague. I believe she was intentionally making fun of my voice. Overall it's a horrible hotel that I can't think of anything good about it. Avoid it with any cost, or you will start to regret when staying there.

Stayed for 3 nights for Prowein 2018 - and cannot fault the hotel at all. The room was spacious, good free WiFi access and comfortable. Only gripe was that there was no English speaking TV channels!?....BBC World was a selectable channel but not tuned...this is a minor moan though. Breakfast was very good, a large selection from a hot and cold buffet, fruit, pastries right through to a cooked breakfast if you wanted. I didnt eat in the main restaurant but I did in the bar and the food there was excellent - nice burgers, pizza if you want something more relaxed over a beer. All the staff were very welcoming, friendly and helpful - would highly recommend if visiting Dusseldorf for business or leisure.

Standard business hotel. Clean room and they even offer smoking room which I have never seen outside Germany! Friendly and helpful staff! Good breakfast buffet. The bar is a bit dodgy. Hotel is a bit old, there's one time we had no hot shower in the morning for the entire hotel! Nevertheless, it only happens one time out of 20 times that I have stayed here. I would recommend you to stay here for business purpose.

Hotel great location and very clean and tidy ... rooms very spacious and the barman was excellent .... amazing choice for breakfast ... would highly recommend staying here Only 1 person on check in when our party arrived but a 2nd soon appeared to help us all check in

My original plan was to stay at a hotel in the central area of Dusseldorf, but when my rental car company put me in a giant 9-seater van that would not maneuver well in the city hotel's small parking garage, I changed my hotel to the Holiday Inn Neuss. Parking was no problem at all. Although there is an underground garage, there are also many spaces on the street in this business park location. I was given a suite room. Of course, it was spacious, but also clean and everything functioned well. There was also a small microwave oven and a minibar. Lots of closet space and a desk for working. Ate at the bar ordering off the snack menu. The food came in a large portion and was presented nicely. Good selection of items at the breakfast buffet. Lastly, all of the staff that I interacted with spoke good English, were friendly, and had an obvious sense of service.

We stayed in this hotel several times. It’s not very modern and located not in central part of the city. But it’s very warm in winter, has comfortable beds, has quite large rooms and free excess to WiFi

Stayed for one night - location easy to find by car - enough parking place around in business park. Reception was welcoming, check-in friendly and efficient. Rooms are nice and spacey - clean and good temperature. Bed of good quality and excellent sleeping quality. Bathroom clean - shower still in bad, this is a pity. Dinner was of good quality - service was friendly but bit understaffed. Breakfast was excellent with good choice. Check out friendly and efficient. Overall nice stay in friendly environment

This is typically a business hotel located in business park of Neuss. It provides nice connectivity to Dusseldorf & Cologne. Front desk is quite efficient and overall service is very good. Restaurant at the hotel is quite good and reasonably priced.

This is my regular stay for business trips as it is at the center of a business park. Rooms are large, very clean on quiet, beds are awesome. Staff is always very helpful and happy. Breakfast is nice, although very crowded usually just before eight o´clock, after that quiets down. Old town Neuss is just a walk away and the Rhein passes by from a few hundred meters away also. Always recommended!

The hotel was nice enough, large rooms. We were 2 adults and 3 teens aged 11, 13 and 15. One room had a nice living area with small fridge and the other room had a hide away stove. This hotel is in an industrial park, there is a 10 minute walk to get the tram into Nuess or Dusseldorf but there is nothing around the hotel itself, just commercial offices. My room had hot water and no cold for the shower the other room at back end of hotel had no hot water! cold only! plus the phone did not work. Spa available and gym but no pool for the kids and nothing kid friendly at all, our own fault as we had to take what was available since we were touring around and did not know the Tour De France was there in Dusseldorf same time as us!

Anton-Kux-Str. 1 Neuss NW

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center
  • Free bike rentals

Located in Hammfeld, Holiday Inn Düsseldorf - Neuss is 1.2 mi (2 km) from St. Quirinus Neuss and within a 5-minute drive of Port of Neuss. This 220-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a 24-hour business center, and a conference center. On a river, it's also near Neuer Zollhof and Rhine Tower.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

All 220 soundproofed rooms provide microwaves, refrigerators, and minibars. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include coffee makers, safes, and phones.


Property features

Guests of Holiday Inn Düsseldorf - Neuss enjoy a sauna, free WiFi in public areas, and 6 meeting rooms. If you drive, self parking is EUR 14 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and free use of bicycles.

Room options

Deluxe Room

Full 1 | Sleeps 4

Suite, 1 Double Bed, Kitchen

Full 1 | Sleeps 4

Room, 2 Single Beds, Non Smoking

Full 2 | Sleeps 3

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

73.0% of guests recommend this hotel

Total of 264 reviews