The cabin’s bones are great and there are so many things for a family with kids to utilize to entertain themselves and make memories. The couches and beds could benefit from an upgrade as they are well worn. We did find a missing remote under the couch. We were able to get a quick response from the property management to a few things, but one room’s overhead lights didn’t work and there was running warm water into a drain probably caused by a faulty valve. The water ran our entire stay.
There were also a lot of expectations for cleaning when we were leaving. Taking our trash to the dumpsters, taking bedding off, moving the towels, cleaning out the fireplace, and the entire fridge, etc. that seemed atypical for paying an over $200 cleaning fee. We did complete all these, but when we arrived there were dirty towels in one bathroom, a vacuum left out and plugged in, dog feces left by previous renters. We did clean that up.
In summary expectations of guests is high and the performance of the cleaners seems low. The management company did indicate that they were trying a new cleaning company and will change if their performance is below standard and were apologetic. Otherwise it is a great cabin and the owners seem very nice leaving a binder with helpful information and making sure there were so many things for kids and families to make great memories. in summary I would rent here again and I did give it 4 stars. A few tweaks and this rental would move to 5 stars.