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Waldorf Astoria Dubai Palm Jumeirah

5.0 out of 5.0

Recent guest reviews

Stayed with my family for a few days in mid-January and we were extremely comfortable and happy throughout our time in the hotel. It's a bit out of the way (which can be good) and it was on the chillier side of a Gulf winter, but the attention of the staff (especially at the 5th floor lounge, thanks so much Emma!), the services, cleanliness and quality of all details made it a memorable vacation for me and my family.

Second time here and it has gotten even better if that's possible. It was our first time travelling with our baby and got to say it was completely stress free. The staff were amazing. They were so accommodating sorting out cabanas around the pool which made a big difference to our holiday. I've got nothing negative to stay. Deluxe suite was incredible and well worth paying the extra. Food was as amazing as ever. The hotel are doing an amazing job. Don't change a thing.

Was a bit unsure about this hotel but thought we would give it a go. Location is fine, taxis are cheap enough when needed. Check is was fine, as expected for a quality hotel the room was very large and really well furnished, the bathroom was big and very luxurious. Nice balcony. I was a bit disappointed to see a fold up bed on wheels (we were 3 adults ) and it looked naff in the lovely room, but did not want to complain as just arrived and very tired (flight cancelled etc etc) so lost a night in hotel, later that day I requested a proper bed at reception as the room was large enough, but was told that is all they had, or move room for an additional charge ! oh yes after I paid a small fortune already, I was not expecting this from such a quality hotel like The Waldorf. After one night on the small bed (not comfortable as expected) we called housekeeping and the manager came and apologised and put a proper bed in the room for us. Simple. We had a premier room which gave us access to the Club Lounge which we feel was fairly good value if you like to have a few drinks. The staff were very nice but sometimes I did have to get up and ask for drinks, requested an Espresso Martini but they did not know how to mix one, which was odd, never mind had something else. Breakfast was very nice, although tea was cold so each morning I popped into the Club Lounge and had a pot of tea which was better. We used the evening buffet twice (as ate out a few nights) the choice and quality was very good, nothing was ever cold. The pool area is really lovely and service is excellent, pool is heated and it good for a swim. Gym has everything you need. The decor of the hotel is really simple,elegant and understated which I liked very much. Did not want to leave. I would stay there again.

We stayed for three nights at this hotel and it was just perfect! - Very friendly staff - very clean - very good breakfast There is absolutely nothing we would change! We would definitely come back again!!!

Let me start by saying that I am not a big fan of Waldorf Astorias, they are such a mixed bag. There are some excellents and some bad ones. BUT this one is EXCELLENT!! I loved this hotel. The concierge was great, they responded really fast and acomodated my needs. They made sure to be welcoming and gave us a delicious chocolate cake for my wife and I. As diamond we got free breakfast (which at the moment was not a mandatory benefit) and the breakfast is one of the best buffets in the world hands down!! We got our room upgraded to a really nice one. The location is really good!! Palm Jumeirah, imposible to be in a more emblematic location in dubai! The pool and beach were really nice too! Thanks!

The hotel is quite new and fresh, exceptionally clean. Housekeeping is great: towers changing a few times a day. One day when a was mainly in a room I accounted 6 times housekeepers' visits at least during a day (cleaning, filling a fridge, change bedding, towers, etc.). The location is very good, as it a little bit away from the buzzing Dubai at the far end of Jumeira Palm. Yes, you have to take a taxi to everywhere and there is not a big choice of hotels and restaurants around. The hotel has 3 restaurants plus the main one where is breakfast. They all good, however, not a massive choice if you stay over a week. The beach is fab: very clean, long and private. There are two swimming pools - for families and adults only (over 16). very good service and comfy sun beds. Gym is good as well. However, you would expect all these things from any 5 stars hotel. What it makes this hotel special is staff - people, who deliver a great service with their attitude, initiative and friendliness. I can list all pluses and few minor minuses, but i will come back.

We stayed at Waldorf Astoria for a week in January. Everything there is perfect. Very clean, very kind staff. Mathan took care of us throughout our stay and with his towel animals he had surprises for the kids every day. This hotel has the best breakfast and dinner buffet, truely outstanding!

Once again excellent , I must say to us they were like a Tag Team Handing over a baton from one member of staff to another { baton being the guest ) Being meet by Josh and then being handed to Mark and his team . Not ever being let down by a member of staff Kahn ever the gentleman in the restaurant We also have to mention Felix Kareem Anoop All of whom came forward to make our stay very pleasurable The beach guys were there once again to make sure our stay was very enjoyable and safe Thank you all very much and we look forward to seeing you in a few months

Have just spent 5 nights at the Waldorf Astoria in Dubai. What an incredible experience. The hotel is situated on the Palm Jumeirah and boasts beautiful sea views. The pool is beside the beach to suit all tastes. And the “Adults Only” pool ticked another box for us. The staff could not be nicer, friendlier or more helpful. A special Thank You to “Goodlock” who helped us daily to two seafront sun-loungers, arranges our towels and kept us going with iced water. The waiters also provided super service when we had lunch in the restaurant and one day when we couldn’t move from our sun-loungers and ate right on the beach. This was luxury and service at its very best

Absolutely fantastic hotel. The staff were so friendly and accommodating. Stopped in one of the suites which gave us access to the lounge, the complimentary evening canapés & cocktails were delightful. The hotel & grounds were always pristine. The food in all of the restaurants was magnificent, with Social restaurant being the jewel in the Waldorf Astoria’s crown. Peaceful and relaxing, highly recommend.

Crescent Road, The Palm Jumeirah Dubai

Hotel highlights

  • Free WiFi in public areas
  • Free valet parking
  • Onsite dining
  • Marina

Located in Beach & Coast, Waldorf Astoria Dubai Palm Jumeirah is 2.4 mi (3.9 km) from Aquaventure. This 319-room, 5-star hotel has 2 outdoor pools along with a private beach and a marina. It's also near Wild Wadi Water Park and Dubai College.


There are multiple options for onsite dining with 4 restaurants, including Social by Heinz Beck, which specializes in Italian cuisine and serves dinner, and LAO with its pool views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.


The 319 air-conditioned accommodations feature furnished balconies and afford space to spread out with sitting areas. Guests can expect WiFi, wired Internet, and 42-inch LED TVs with satellite channels and DVD players. Beds are dressed in Egyptian cotton sheets and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. MP3 docks, minibars, and espresso makers are also standard.

Property features

Awarded Conde Nast Hot List status in 2016, Waldorf Astoria Dubai Palm Jumeirah features a private beach, a marina, and a full-service spa. There's free valet parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include 2 outdoor pools, a children's pool, and a fitness center.

Room options

Deluxe Room, 1 King Bed (Skyline View)

King 1 | Sleeps 3

Deluxe Room, 2 Queen Beds (Skyline Sea View)

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed (Palm Sea View)

King 1 | Sleeps 3

Deluxe Room, 2 Queen Beds (Palm Sea View)

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 5267 reviews