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Recent guest reviews

We stayed in a suite in Nassina Towers. The room was spacious with wonderful views of Dubai. While the kitchen doesn’t have a full stick of cooking supplies, it’s convenient to make coffee or keep drinks cool. Unlimited water was supplied for free. We found a Tim Hortons 300 meters from the hotel which was affordable for breakfast, and there were a variety of restaurants close by. In addition, there was easy access to the metro and the airport was only 10 minutes away. I would definitely stay here again, if in Dubai.

Jerome was excellent at customer service and attended to my family's needs on a daily basis. He really went above and beyond his duties which made my stay amazing.

Excellent hotel staff and amenities, easy access great valet service.

Arriving at the hotel we were really excited as it was a big upgrade from the hotel we stayed the previous night. Everything looked great. The biggest problem of the hotel is that they were very unorganized. We arrived and had two separate rooms booked. The staff said the rooms were not ready although it was almost 4pm and check in started at 3pm! She then said we could "share" a room now and she would later give us the other room and an upgrade. Well almost two hours later my friend got into his room. As we left for the night, he forgot something and had to go back to his room. As he was going down the hall he saw someone else going into his room, then came back out. The staff had double booked his room! Someone else had a card that opened his room. This was a serious problem and we went to the front desk and complained. They finally had to call the manager. Someone screwed up and they tried to say since they upgraded him that room was showing empty, however it was not the upgraded room! After about 30 minutes of being very upset my friend was offered the upgraded room when he would return later that evening! This affected me as well since his bags were in my room and we had to share for a while. This was very annoying and pretty bad. Overall though, the hotel is pretty good and I would probably come back assuming they don't screw it up.

Great staff, very nice room and view. Highly recommend.

Plot 49 Sheikh Zayed Road Dubai

Hotel highlights

  • Close to Dubai World Trade Centre and Dubai International Convention and Exhibition Centre
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Trade Center within a mile (2 km) of Dubai World Trade Centre, voco Dubai - an IHG Hotel is within a few miles (5 km) of other popular sights such as Dubai Frame. This 5-star hotel welcomes guests with 471 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Dubai and also close to Dubai Mall and Burj Khalifa.


Dining

Enjoy a drink at the bar or relish the international cuisine at Celsius, one of 4 onsite restaurants, which serves breakfast, lunch, and dinner. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the 2 coffee shops/cafés, and mingle with other guests at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.


Rooms

Voco Dubai - an IHG Hotel's 471 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. 49-inch LED TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are also standard.


Property features

Voco Dubai - an IHG Hotel features a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 170 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.

Room options

Deluxe Room, 1 King Bed (Scenic)

1 King Bed | Sleeps 2

Suite, 1 Double Bed (Ambassador)

1 Double Bed | Sleeps 3

Club Room, 1 King Bed (Scenic)

1 King Bed | Sleeps 3

Superior Room

1 Double Bed | Sleeps 3

Guest reviews for voco Dubai - an IHG Hotel

Everyone (7)
2
Everyone

By on Dec 29, 2020

Review comment responded on Feb 15, 2021

Dear Guest, We’re extremely sorry to hear about your disappointment with your recent stay with us, and we would like to ensure we correct this. Kindly contact us adnan.zafar@ihg.com In the meantime, have a pleasant day ahead. Kind regards Adnan Zafar

5
Everyone

We stayed in a suite in Nassina Towers. The room was spacious with wonderful views of Dubai. While the kitchen doesn’t have a full stick of cooking supplies, it’s convenient to make coffee or keep drinks cool. Unlimited water was supplied for free. We found a Tim Hortons 300 meters from the hotel which was affordable for breakfast, and there were a variety of restaurants close by. In addition, there was easy access to the metro and the airport was only 10 minutes away. I would definitely stay here again, if in Dubai.

By on Jan 6, 2019

Review comment responded on Jan 14, 2019

Dear Guest Thank you so much for choosing Nassima Royal Hotel Dubai and for sharing your feedback in Expedia. I am pleased that you enjoyed your stay with us. We look forward to welcome you again soon Regards Adnan Zafar Guest Relations Manager

5
Everyone

By on Dec 24, 2018

Review comment responded on Jan 14, 2019

Dear Guest Thank you so much for choosing Nassima Royal Hotel Dubai and for sharing your feedback in Expedia. I am pleased that you enjoyed your stay with us. We look forward to welcome you again soon Regards Adnan Zafar Guest Relations Manager

5
Everyone

Jerome was excellent at customer service and attended to my family's needs on a daily basis. He really went above and beyond his duties which made my stay amazing.

By , from Los Angeles, CA on Nov 27, 2018

Review comment responded on Dec 1, 2018

Dear Guest Thank you so much for choosing Nassima Royal Hotel Dubai and for sharing your feedback in Expedia. I am pleased that you enjoyed your stay with us and services specially by Jerome, We look forward to welcome you again soon Regards Adnan Zafar Guest Relations Manager

5
Everyone

Excellent hotel staff and amenities, easy access great valet service.

By , from Miami, Fl. on Oct 30, 2018

Review comment responded on Nov 2, 2018

Dear Guest Thank you so much for choosing Nassima Royal Hotel Dubai and for sharing your feedback in Expedia. I am pleased that you enjoyed your stay with us. We look forward to welcome you again soon Regards Adnan Zafar Guest Relations Manager

4

very nice hotel with a lot of potential

Everyone

Arriving at the hotel we were really excited as it was a big upgrade from the hotel we stayed the previous night. Everything looked great. The biggest problem of the hotel is that they were very unorganized. We arrived and had two separate rooms booked. The staff said the rooms were not ready although it was almost 4pm and check in started at 3pm! She then said we could "share" a room now and she would later give us the other room and an upgrade. Well almost two hours later my friend got into his room. As we left for the night, he forgot something and had to go back to his room. As he was going down the hall he saw someone else going into his room, then came back out. The staff had double booked his room! Someone else had a card that opened his room. This was a serious problem and we went to the front desk and complained. They finally had to call the manager. Someone screwed up and they tried to say since they upgraded him that room was showing empty, however it was not the upgraded room! After about 30 minutes of being very upset my friend was offered the upgraded room when he would return later that evening! This affected me as well since his bags were in my room and we had to share for a while. This was very annoying and pretty bad. Overall though, the hotel is pretty good and I would probably come back assuming they don't screw it up.

By , from California on Jun 8, 2016

5

excellent close to dubai world trade centre

Everyone

Great staff, very nice room and view. Highly recommend.

By , from Fargo, ND on Feb 26, 2016

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