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The H Hotel, Dubai

5.0 out of 5.0

Recent guest reviews

Beautiful hotel! Staff was friendly and the room was very comfortable! Location was convenient as well! I would definitely come back!

Very nice hotel,very clean and helpful and friendly staff. Had a great stay,will visit again and stay at the same hotel.

Easy and accommodating staff. The hotel is lovely. Great location and has all the facilities one would want but the quality is excellent.

Upon arrival to the check in counter, the lady at the front desk was very rude with her rude Russian accent! booked club suite, she wanted to down-grade me to executive Suite. Saying they are fully booked and busy. Why would they sell Club suite if they do not have Club Suite! Then she wanted to delay me to get the suite till 4pm, well got the suite at 4.30pm The concierge is terrible, asked them to arrange a table for dinner, they never called back. Dirty hotel, dirty rooms, dirty and smelly bathroom. The check out was a nightmare, they given me time to check out till 4pm but from 2pm kept calling to ask me if I want to extend or leave! They kept calling back and force after informing them that I'm leaving. Rude employees terrible management. They should be downgraded to 2 stars hotel. Nothing is good about this Hotel (The H Dubai Hotel).

Great hotel but VOIP phone does not work with hotel internet. convenient location and friendly staff.

Nice and clean Hotel. Great Location. Would recommend to all. However, if you have a VOIP phone, it does not work with hotel internet.

The facility itself is outstanding that being said both front desk and management and housekeeping Are not organized and well not take care of customers request having to request for the same thing more than three times and discover nobody mentioned your request. Some of that old facilities has to go under maintenance due to old age. Using the club benefits which is are prepaid for is not that easy when everybody discovery out club room customer they try not to give you the benefits as if you are getting the stuff for free which you have paid for in advance.

Excellent Hotel the staff was very nice. Great food.

It was a great experience @ the H hotel, I would definitely go there again on my next business trip

Good location - nice spacious rooms and nice breakfast. We booked a club room but they wouldn't let us into the lounge!!! We paid over $ 500.00 a night and they were not prepared to offer us a non alcoholic drink! We then went to the bar - it was so dark that you need a torch to read the drink menu. It was full of smoke like a gas chamber - we left and had champagne at the Conrad next door!

Wow what a hotel! I loved my stay at the H hotel. This is one of the best hotels I have visited in Dubai. The central location of this hotel, allows easy access to the mall, airport and anyplace in downtown Dubai. The hotel is very chic, clean; the staffs are friendly and very helpful. You can find nice, restaurants, bars and nightclubs if you looking for memorable visit. Not forgetting to spend leisure time in the gym, Jacuzzi and the Spa service. The shuttle service to the mall and back is great. It is amazing safe place for single or family get away. It is worth to for the entire penny you spend. This is my first single getaway and it was Awesome!!

amazing hotel excellent service large rooms can't get a better one i really liked it

when i first arrived i went to the 12 th floor but could not find my room ,the light that lights up the number was off,when i got inside no lights except for a lamp ,i called them but he could not find the problem so i said just leave it until the morning ,they had fixed it by the time i got home that evening . I ordered room service ,a guy bought a trolley with a plate on it and left after about 45 minutes i called and said where is my food they said it is outside your door,i had a look no food ,then after a while they sent a guy and he said it is in the end of the trolley in the warmer ,it was cold by then.In the morning i tried to find the hair drier and could not ,i called them and they said they will send some one with one ,they did and when i turned it on it glowed red ,no fan then smoke ,i told them and they were to collect it as i said it is dangerous and could start a fire,the next day there was a new one but they left the old one.The last night i went to the hotel restaurant where the breakfast is served as well. I ordered a sea food grill ,i ate some of the fish then i tried the cray fish and thought it tasted a bit odd ,then i tasted a bit more and was worse,i picked it up and smelt it ,it had this bad ammonia type smell ,it was off.I called the waiter and he in turn called the food and beverage director ,then the food and beverage manager Mr Mathew Randall ,he took the details and said hope you will be ok. Well during the night i became very sick vomiting ,then next morning severe diareeha,i took some immodium i had and it stoped ,then i got this very bad head ache and fever ,i took some pannadol ,but it continued but not as bad .Iam back in Tunisia but i still feel a bit off and have this dull head ache, but it is getting better,hopefully tomorrow it will be gone .Regards Frank Nichols.

Very nice hotel. good service. Very comfortable bed.

EVERYONE I CAME IN CONTACT WITH AT THE HOTEL WERE GREAT. I HAD A STANDARD ROOM AND FOUND IT TO BE 5 STAR, WITH A GOOD VIEW. THE METRO IS CLOSE BY. I DID NOT SEE MUCH OF THE HOTEL, OR EAT THERE BECAUSE I WAS ON THE GO FROM SUN UP TO LATE EVENING. ON MY NEXT VISIT WHICH WILL BE THIS YEAR, IF THEIR COST IS COMPETITIVE, I WILL MAKE IT AN EFFORT TO STAY THERE. I JUST WISH BREAKFAST WOULD HAVE BEEN INCLUDED. CAB FARE FROM DXB TO HOTEL WAS $12US INCLUDING TIP. RETURN TO DXB $8US, OR METRO LESS THAN $2US.

Hotel was beatuiful and very close to the new Dubai Metro. Hotel upgraded our room to a suite with a large lving room on the 30th floor with views of all of Dubai and the Arabian Sea. Room was decorated very well with a rain shower and a soaking tub. Our suite had three bathrooms. Would highly recommend this hotel.

From the reception to the bell boy, the staff was very helpful. The room was quite large and very comfortable. The Hotel environment very sophisticated. Great bath and shower. The gym was fantastic. Close to the metro and with taxis all the time. At the beginning, without knowing the city I was scare that the hotel was not close by to the main attractions, but in Dubai, certainly you need to use taxis to go every where, for which this hotel is very convenient. The concierge service needs just a little bit more of training, but they were very kind to try to help any request.

Business, sightseeing and meeting with my friends. I would prefer there was no noise from the building site. This was the best trip: the hotel was very nice decorated and clean, there were 2 rooms, 3-TV-s, and two bathrooms. The best of all was view all around Dubai. The breakfast was good and the staff was obliging. I liked to swim a little bit in the morning and I liked bathing in jacuzzi-s.

I went there for the "walking distance" from Dubai's world trade center but this did not happen. The hotel is a long walk from the DWTC and the humidity and hot weather would make it impossible to walk there. Otherwise, the hotel was ok, room service was not the best for a 5 star hotel, restaurants and bars were empty for the most part.

Extremely pleasant stay. Excelent service, very confortable rooms, excelent food

One Sheikh Zayed Road Dubai

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Dubai Coast within 2 miles (3 km) of Dubai International Convention and Exhibition Centre, The H Hotel, Dubai is within a few miles (5 km) of other popular sights such as Burj Khalifa. This 236-room, 5-star hotel has 3 restaurants, a full-service spa, and an outdoor pool. Near the airport, it's also near Dubai Mall and Jumeirah Mosque.


Dining

Enjoy dining at Mizaan, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 236 soundproofed accommodations feature separate bedrooms. 42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include minibars, coffee makers, and free newspapers.


Property features

Guests of The H Hotel, Dubai enjoy a full-service spa, a nightclub, and an outdoor pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for AED 300 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a health club, and a spa tub.

Room options

Deluxe Room, 1 Bedroom

King 1 | Sleeps 2

Premium Room, 1 Bedroom

King 1 | Sleeps 2

Premium Room

King 1 | Sleeps 2

Suite (Diplomatic)

King 1 | Sleeps 2

Guest reviews for The H Hotel

Everyone (3) Business (8) Couples (5) Family (2) Other (3)
5

dubai visit

Everyone

Beautiful hotel! Staff was friendly and the room was very comfortable! Location was convenient as well! I would definitely come back!

By on Jul 16, 2016

5
Everyone

Very nice hotel,very clean and helpful and friendly staff. Had a great stay,will visit again and stay at the same hotel.

By on May 31, 2016

5

excellent service

Everyone

Easy and accommodating staff. The hotel is lovely. Great location and has all the facilities one would want but the quality is excellent.

By on May 24, 2016

1

terrible so called business hotel

BusinessTravelers

Upon arrival to the check in counter, the lady at the front desk was very rude with her rude Russian accent! booked club suite, she wanted to down-grade me to executive Suite. Saying they are fully booked and busy. Why would they sell Club suite if they do not have Club Suite! Then she wanted to delay me to get the suite till 4pm, well got the suite at 4.30pm The concierge is terrible, asked them to arrange a table for dinner, they never called back. Dirty hotel, dirty rooms, dirty and smelly bathroom. The check out was a nightmare, they given me time to check out till 4pm but from 2pm kept calling to ask me if I want to extend or leave! They kept calling back and force after informing them that I'm leaving. Rude employees terrible management. They should be downgraded to 2 stars hotel. Nothing is good about this Hotel (The H Dubai Hotel).

By on Nov 14, 2015

5

great trip

Couples

Great hotel but VOIP phone does not work with hotel internet. convenient location and friendly staff.

By on Jul 8, 2015

5

awesome trip

BusinessTravelers

Nice and clean Hotel. Great Location. Would recommend to all. However, if you have a VOIP phone, it does not work with hotel internet.

By on Jul 8, 2015

4

nice hotel with low class management

Families

The facility itself is outstanding that being said both front desk and management and housekeeping Are not organized and well not take care of customers request having to request for the same thing more than three times and discover nobody mentioned your request. Some of that old facilities has to go under maintenance due to old age. Using the club benefits which is are prepaid for is not that easy when everybody discovery out club room customer they try not to give you the benefits as if you are getting the stuff for free which you have paid for in advance.

By on Apr 6, 2015

5

h hotel

BusinessTravelers

Excellent Hotel the staff was very nice. Great food.

By on Dec 8, 2014

5

great experience

BusinessTravelers

It was a great experience @ the H hotel, I would definitely go there again on my next business trip

By on Jun 26, 2014

4

great hotel - but don't bother booking club rooms.

Couples

Good location - nice spacious rooms and nice breakfast. We booked a club room but they wouldn't let us into the lounge!!! We paid over $ 500.00 a night and they were not prepared to offer us a non alcoholic drink! We then went to the bar - it was so dark that you need a torch to read the drink menu. It was full of smoke like a gas chamber - we left and had champagne at the Conrad next door!

By on Nov 26, 2013