Best customer service
Location and clean the staff nice Location and clean the staff nice Location and clean the staff nice
Hospitality of the staff and friendliness. Attention to customers. Specially
The best thing about this hotel is the location. It’s directly across from the Dubai Mall, is walkable and they offer a free shuttle. There are many great restaurants around the vicinity of the hotel that offer a variety of different options. On a negative note, the rooms are really dated and need to be cleaned and repainted. The walls were dirty, the mini fridge was moldy and barely cold enough to keep my food chilled. It honestly was a disappointment.
All of the staff was really nice and super helpful, everything was really clean, the whole complex was beautiful! I will definitely come back here when I visit again!
It was a beautiful property and in a great location!
Mr Emad the assistant front Manger was Awesome and made my finances and myself like feeling at home So friendly so professional also Ms. Monica guest service Manger went out of her way to make our stay such joyful. I will recommend to all my friend in Houston Texas USA this hotel Great people had great times
Excellent place. Centrally located near Dubai Mall.
Very clean and comfortable rooms, great breakfast, two nice pools, easy walk to the Dubai Mall. And we had excellent support from the Concierge staff, particularly Hassan and Hari.
We had a great time. The staff made sure of it. They treated us like royalty. We had a basic room, but it was roomy, always clean and comfortable. The beds were even comfortable. I actually slept well...when I slept. Guest relations, Monica and Mon were extraordinary as was the Coffee Service Wael. The lobby and general hotel as a whole was always kept clean. The pool was refreshing and the lounge chairs extra comfortable. The buffet was a bit expensive for my pockets, so we ate a lot at the neighboring restaurants and across the street at the food courts. Did I mention that the hotel is right across the street from the largest mall in the world?? Everything stays open late which I also love. So often the pool and restaurants close at 6. Roda was 9 and 10 p.m. After we returned from touring and eating, we could take a dip in the pool.
Great service. Convenient to Dubai Financial Center, Dubai Mall, Metro, Airport etc. Was great !
This hotel has regular hotel style rooms and apartment style rooms in a different, adjacent building. Pool is shared between the two. Near the Dubai mall and Burj Khalifa. We liked the place...
Nice hotel close to Dubai mall and town.. very reasonably priced with nice amenities.. Nice Pools!!
Very friendly staff, nice facilities, across the street from dubai mall. About 20-30 minutes from just about everything. Staff are very friendly, eager to help and seem happy to be there. They have just about everything available in the room or through guest services.
Excellent service overall, particularly from a fellow named Hari (a porter) and another named Singh, who worked in the restaurant. Both of them seemed to be there before I knew I needed them and were very attentive in addition to being able to answer my questions and get me where I needed to go. I'd definitely stay here again.
👍
Located in Trade Center, Swissôtel Al Murooj Dubai is a leisurely stroll from popular sights such as Dubai Mall and Burj Khalifa. This 392-room, 5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free valet parking.
There are multiple options for onsite dining with 3 restaurants, including Makan, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. Start each morning with to-go breakfast, available for a fee from 6:30 AM to 10:30 AM.
All of Swissôtel Al Murooj Dubai's 392 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free weekday newspapers. Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. Safes, phones, and ironing boards are also available.
Swissôtel Al Murooj Dubai features an outdoor pool, a children's pool, and a gym. Free valet parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.
Best customer service
Location and clean the staff nice Location and clean the staff nice Location and clean the staff nice
Dear Mr. EF, Thank you for taking the time to post your review following your recent visit to Roda Al Murooj Hotel on Orbitz. We are truly delighted to note that you thoroughly enjoyed your visit to the hotel. Thank you so much for recommending our colleagues for their friendliness, helpfulness and attentiveness throughout all departments which made your stay a perfect one. With thanks once again, and we look forward to the opportunity of welcoming you back to Roda Al Murooj Hotel in the very near future. Kind regards, Nael Elwaary General Manager
Hospitality of the staff and friendliness. Attention to customers. Specially
Dear Valued Guest, Thank you very much for posting your very positive review about Roda Al Murooj Hotel on Orbitz. With great pleasure we read from your comments that our hotel has exceeded your expectations. We are happy to hear that you found our facilities excellent, services outstanding and our colleagues genuinely friendly, attentive and helpful. Be assured that your kind comments will be shared with the team. Thank you once again for recommending Roda Al Murooj Hotel and I look forward to welcoming you back soon. Kind regards, Nael Elwaary Cluster General Manager
The best thing about this hotel is the location. It’s directly across from the Dubai Mall, is walkable and they offer a free shuttle. There are many great restaurants around the vicinity of the hotel that offer a variety of different options. On a negative note, the rooms are really dated and need to be cleaned and repainted. The walls were dirty, the mini fridge was moldy and barely cold enough to keep my food chilled. It honestly was a disappointment.
Dear Valued Guest, Thank you for your comments and opinion about your recent stay with us at Roda Al Murooj Hotel. While we are glad to read that you appreciated our location, we regret that there seemed to be a shortfall in regards to our facilities and services. Rest assured that your comments will be shared with the relevant department heads for immediate remedy and to avoid reoccurrence. Please accept our apologies for expectations not met. Looking forward to welcoming you back nevertheless we remain with kind regards Nael Elwaary Cluster General Manager
All of the staff was really nice and super helpful, everything was really clean, the whole complex was beautiful! I will definitely come back here when I visit again!
Dear Valued Guest, Thank you for sharing your positive experience from your recent stay with us at Roda Al Murooj Hotel on Orbitz. I am pleased to read that you enjoyed your stay with us and you were overall happy with the services provided by our colleagues. It is very special to be referred to as “the best of everything” when choosing to stay in our hotel and I am very grateful to you for this wonderful compliment. I shared your appreciation with the entire team, and they all are happy to hear that you had a wonderful holiday with us. Once again, thank you for taking the time to post your review on Orbitz, and we look forward to welcoming you back on your return to Roda Al Murooj Hotel. Sincerely, Nael Elwaary Cluster General Manager
Dear Valued Traveler, Greetings from Roda Al Murooj Hotel. Thank you very much for the excellent rating on Orbitz following your recent stay at Roda Al Murooj Hotel. We look forward to welcoming you back soon! Sincerely, Nael Elwaary Cluster General Manager
It was a beautiful property and in a great location!
Dear Valued Traveler, Thank you very much for your positive review of your recent holiday with us at Roda Al Murooj Hotel. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. Thank you for taking the time to share your experiences and recommend us on Expedia. Looking forward to welcoming you back to Roda Al Murooj in the future. Sincerely, Nael Elwaary Cluster General Manager
Dear Valued Traveler, Thank you for your rating of your recent stay with us at Roda Al Murooj Hotel on Orbitz. With much regret we learnt that we did not meet your expectations for which we sincerely apologize. We would appreciate if you can elaborate on your experience for us to assess and rectify our shortcomings. Looking forward to hearing from you, we remain with kind regards Nael Elwaary Cluster General Manager
Mr Emad the assistant front Manger was Awesome and made my finances and myself like feeling at home So friendly so professional also Ms. Monica guest service Manger went out of her way to make our stay such joyful. I will recommend to all my friend in Houston Texas USA this hotel Great people had great times
Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Roda Al Murooj Hotel. Thank you for taking the time to share your feedback and recommend our hotel on Orbitz. With delight I read that you have been overall impressed with the quality of our hotel and service. I was so happy to hear that Emad and Monica had provided you with excellent customer service and recommendations. I will be sure to share your feedback with them and to the entire team. They love knowing that guests appreciate their service. It was a pleasure for us to have you as our guest, and we are looking forward to welcoming you again in the near future. Kind regards, Nael Elwaary Cluster General Manager
Excellent place. Centrally located near Dubai Mall.
Dear Valued Guest, we appreciate you time sharing with us your experience and looking forward to welcoming you again at Roda Al Murooj Kind regards Haitham Galal Director of Rooms
Dear Valued Guest, Thank you for a great review. We are happy you liked our hotel facilities and services. It is great to read that you enjoyed your time with us. Looking forward to welcoming you back soon. Best regards, Ian Rydin Cluster General Manager