Great location, great staff.
Staff was very accommodating with early checkout in and check out since we had a red eye in and out of Dubai. Inside seems very modern. Outside looks dated
Stayed there for close to 3 weeks July 2022.. Firstly: Very professional management & staff. Cleaning staff always checking in. cleaning. Shout out to Mr Sujan, Ekram, Bhuwan for constant attention.. Room service awesome. The breakfast buffet is the highlight.. Gym is up to date, professionally managed. shout out to Mr Jacob. Great value for money, family friendly. 10 min Walking distance to Metro (dress light), just cross road, most of walking inside the Address Blvd complex.. There's a mini-supermarket, 24 hr pharmacy and small eating places within the complex (5 min walk)
Best customer service
Location and clean the staff nice Location and clean the staff nice Location and clean the staff nice
Hospitality of the staff and friendliness. Attention to customers. Specially
The best thing about this hotel is the location. It’s directly across from the Dubai Mall, is walkable and they offer a free shuttle. There are many great restaurants around the vicinity of the hotel that offer a variety of different options. On a negative note, the rooms are really dated and need to be cleaned and repainted. The walls were dirty, the mini fridge was moldy and barely cold enough to keep my food chilled. It honestly was a disappointment.
All of the staff was really nice and super helpful, everything was really clean, the whole complex was beautiful! I will definitely come back here when I visit again!
It was a beautiful property and in a great location!
Mr Emad the assistant front Manger was Awesome and made my finances and myself like feeling at home So friendly so professional also Ms. Monica guest service Manger went out of her way to make our stay such joyful. I will recommend to all my friend in Houston Texas USA this hotel Great people had great times
Excellent place. Centrally located near Dubai Mall.
Very clean and comfortable rooms, great breakfast, two nice pools, easy walk to the Dubai Mall. And we had excellent support from the Concierge staff, particularly Hassan and Hari.
We had a great time. The staff made sure of it. They treated us like royalty. We had a basic room, but it was roomy, always clean and comfortable. The beds were even comfortable. I actually slept well...when I slept. Guest relations, Monica and Mon were extraordinary as was the Coffee Service Wael. The lobby and general hotel as a whole was always kept clean. The pool was refreshing and the lounge chairs extra comfortable. The buffet was a bit expensive for my pockets, so we ate a lot at the neighboring restaurants and across the street at the food courts. Did I mention that the hotel is right across the street from the largest mall in the world?? Everything stays open late which I also love. So often the pool and restaurants close at 6. Roda was 9 and 10 p.m. After we returned from touring and eating, we could take a dip in the pool.
👍
Located in Trade Center, Swissôtel Al Murooj Dubai is a leisurely stroll from popular sights such as Dubai Mall and Burj Khalifa. This 392-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
There are multiple options for onsite dining with 3 restaurants, including Makan, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafes. Start each morning with to-go breakfast, available for a fee from 6:30 AM to 10:30 AM.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. Other standard amenities include minibars, coffee makers, and free weekday newspapers.
Guests of Swissôtel Al Murooj Dubai enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Great location, great staff.
Staff was very accommodating with early checkout in and check out since we had a red eye in and out of Dubai. Inside seems very modern. Outside looks dated
Dear Mr. Scott,We are glad to hear that you enjoyed our services. I also want to thank you for your feedback regarding the required renovation. Please know that your review is extremely valuable to us and we have taken your thoughts and recommendations to make changes wherever possible, so that we can deliver a better experience next time.Again, thank you for staying with us and we hope that you will give us the opportunity to welcome you again in the future.Best regards,Sami IshakCluster Director of Finance
Dear Mr. Akil,We are sorry to hear your experience fell short of your expectations. Discussing your rating further, please reach out to us directly with further information to ensure we can deliver a better experience next time. Best regards,Sami IshakDirector of Finance
Stayed there for close to 3 weeks July 2022.. Firstly: Very professional management & staff. Cleaning staff always checking in. cleaning. Shout out to Mr Sujan, Ekram, Bhuwan for constant attention.. Room service awesome. The breakfast buffet is the highlight.. Gym is up to date, professionally managed. shout out to Mr Jacob. Great value for money, family friendly. 10 min Walking distance to Metro (dress light), just cross road, most of walking inside the Address Blvd complex.. There's a mini-supermarket, 24 hr pharmacy and small eating places within the complex (5 min walk)
Dear Mr. Yathish, Thank you for a great review. We are happy you liked our hotel facilities and services. Looking forward to welcoming you back soon. Best regards, Sami Ishak Cluster Director of Finance
Best customer service
Dear Valued Guest, Thank you for a great review. We are happy you liked our hotel facilities and services. It is great to read that you enjoyed your time with us. Looking forward to welcoming you back soon. Best regards, Ian Rydin Cluster General Manager
Location and clean the staff nice Location and clean the staff nice Location and clean the staff nice
Dear Mr. EF, Thank you for taking the time to post your review following your recent visit to Roda Al Murooj Hotel on Orbitz. We are truly delighted to note that you thoroughly enjoyed your visit to the hotel. Thank you so much for recommending our colleagues for their friendliness, helpfulness and attentiveness throughout all departments which made your stay a perfect one. With thanks once again, and we look forward to the opportunity of welcoming you back to Roda Al Murooj Hotel in the very near future. Kind regards, Nael Elwaary General Manager
Hospitality of the staff and friendliness. Attention to customers. Specially
Dear Valued Guest, Thank you very much for posting your very positive review about Roda Al Murooj Hotel on Orbitz. With great pleasure we read from your comments that our hotel has exceeded your expectations. We are happy to hear that you found our facilities excellent, services outstanding and our colleagues genuinely friendly, attentive and helpful. Be assured that your kind comments will be shared with the team. Thank you once again for recommending Roda Al Murooj Hotel and I look forward to welcoming you back soon. Kind regards, Nael Elwaary Cluster General Manager
The best thing about this hotel is the location. It’s directly across from the Dubai Mall, is walkable and they offer a free shuttle. There are many great restaurants around the vicinity of the hotel that offer a variety of different options. On a negative note, the rooms are really dated and need to be cleaned and repainted. The walls were dirty, the mini fridge was moldy and barely cold enough to keep my food chilled. It honestly was a disappointment.
Dear Valued Guest, Thank you for your comments and opinion about your recent stay with us at Roda Al Murooj Hotel. While we are glad to read that you appreciated our location, we regret that there seemed to be a shortfall in regards to our facilities and services. Rest assured that your comments will be shared with the relevant department heads for immediate remedy and to avoid reoccurrence. Please accept our apologies for expectations not met. Looking forward to welcoming you back nevertheless we remain with kind regards Nael Elwaary Cluster General Manager
All of the staff was really nice and super helpful, everything was really clean, the whole complex was beautiful! I will definitely come back here when I visit again!
Dear Valued Guest, Thank you for sharing your positive experience from your recent stay with us at Roda Al Murooj Hotel on Orbitz. I am pleased to read that you enjoyed your stay with us and you were overall happy with the services provided by our colleagues. It is very special to be referred to as “the best of everything” when choosing to stay in our hotel and I am very grateful to you for this wonderful compliment. I shared your appreciation with the entire team, and they all are happy to hear that you had a wonderful holiday with us. Once again, thank you for taking the time to post your review on Orbitz, and we look forward to welcoming you back on your return to Roda Al Murooj Hotel. Sincerely, Nael Elwaary Cluster General Manager
Dear Mr. Stephen,Thank you for a great review. We are happy you liked our hotel facilities and services.Looking forward to welcoming you back soon.Best regards,Sami IshakDirector of Finance