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Sofitel Dubai Downtown

5.0 out of 5.0

Recent guest reviews

i love the location of this hotel and the lobby too, The service was good and the rooms are average. regarding the rooftop lounge it was really bad and low class I highly recommend the restaurants in this hotel but not the lounge.

Having a birthday trip at Dubai and stayed at the Sofitel Dubai Downtown for 5 nights! All the staff we encountered from front desk to food service to the pool area made a very good impression. They are very friendly and courteous and eager to help. The rooms were well appointed, spotlessly clean and very quiet, but 2 days before we left, the next room made a real loud noise and I think they smoke too, so I contact the front desk and they respond quickly and resolve the problems quickly. Would definitely recommend this hotel, well worth a visit and a stay.

From the moment we pulled up to this hotel,we were being fussed over.The welcoming staff just couldnt do enough for is.When we checked in,we were upgraded to a suite which to say the least was luxurious beyond what I had ever experience.The breakfast had a huge selection to choose from and we also ate dinner here in one of the restaurants which was excellent. I headed this six star because I could only rate it 5 star and every hotel should model itself on this one,by far the best Hotel we have ever stayed in.Congratulatins and thank you to the management and staff Steve & Tanya Iori

this Hotel is ideally situated with close access to the Dubai Mall, fountain display, Burj Khalifa, dining choices and Hop on Hop off Bus stop. It is a 20 minute walk thru the Mall . The hotel room was excellent as were the helpful staff. The roof top pool are overlooks the city and the Burj Khalifa is visible. I would recommend this Hotel and location.

We stayed here for two nights stop over on the way from Asia. The hotel was not busy as it was Ramadan and 47 degrees outside The check in was fine but not at the club Accor guests desk as it was empty and one receptionist was at the front desk. We stayed in a suite in the 25th floor and I must say the luxury of this hotel is way and the attention to the little details in the room is above other 5 stars hotel it basically sets new standard in luxury. The club lounge was closed during the day and we got our afternoon tea in the main restaurant in the second floor but it was nothing to rave about and I wouldn't pay for it. the pre dinner canapé was served in the club on a much higher standards. Hotel is a bit of walk to Dubai mall and even though it's inside air conditioned bridge it's a good 40 mins walk. All the staff were pleasant and polite special mention to Mr. Bahaa the duty manager who has always a genuine smile on his face and Chiva from the breakfast area. I felt the staff member minding the Accor club guest relation desks very cold , has a fake smile and unpleasant as I approached her twice for assistance and both times referred me to reception staff which were busy at the time. The breakfast was a real treat with a wide range of fresh juices and and generous spread of food , it was in line with other 5 stars hotels with the Sofitel touch. I have no hesitation recommending this hotel and most definitely will stay there again if Dubai was in our travel path.

The rooms are quite nice and clean we booked two rooms for three days and encountered some disappointment in some of the hotel services however they were well taken care of by Mr. Mohamed Fouad, the duty manager. The porters were the highlight of our trip. They were very kind and helpful and made sure we enjoy our trips to the max. Also we highly appreciate the help we found from Mr. Wilson. Would be visiting again for a better experience.

Near to metro station within 5 mins. By metro to airport, take less than 25 mins. There is also a walkway from metro station to dubai mall. Great view, can see dubai tower in the room. When I visited this hotel, is during Ramadan, cannot eat and drink in public area. Luckily, hotel allow us to check in early, so that we can eat and drink at room. They also provide extra bottle of water at the room, as everyone know, very very hot at Dubai. The breakfast have so many choices, that allow us to eat more in the morning and no need to worry about cannot found lunch in dubai city during Ramadan.

Another weekend, another pool deal with Cobone! This was excellent value at 295 for 2 people! The pool is beautiful, with some loungers in the shallow water for cooling off in the hot Dubai sun! Lunch was delicious and served at our dry loungers, so very little movement needed! The only downside is that you lose the sun by about 2pm because of the building, but it comes back in patches across the pool. Definitely worth a visit!

Hotel's location is very good. It is close to Metro station and you can take an air-conditioned skywalk from the hotel to Dubai Mall. The room is large and clean. I booked a room with Burj Khalifa view but unfortunately the view is blocked by another constructing building.

Excellent! Excellent!!Excellent!!! I am lost of words to describe service at this hotel. Staff / customer service great! Hotel's location is great! Easy accessibility to metro, downtown and lots of places without hassle. This will be my one and only choice whenever I bust Dubai.👍🏽👍🏽

Sheihk Zayed Road Dubai

Hotel highlights

  • Walking distance to Burj Khalifa
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Sheikh Zayed Road within a short walk of Burj Khalifa, Sofitel Dubai Downtown is within a mile (2 km) of other popular sights such as KidZania. This 350-room, 5-star hotel has 2 outdoor pools along with private in-room spa tubs and a full-service spa. Near the airport, it's also near Dubai Mall and Dubai Fountain.


There are multiple options for onsite dining with 4 restaurants, including Les Cuisines, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served each morning for a fee.


Sofitel Dubai Downtown's 350 rooms are air-conditioned and provide private spa tubs, minibars, and coffee makers. 40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free newspapers, free bottled water, and laptop-compatible safes are also available.

Property features

Guests of Sofitel Dubai Downtown have access to a full-service spa, 2 outdoor pools, and a fitness center. There's free valet parking, and an airport shuttle (available 24 hours) for AED 275 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Luxury Room, 1 King Bed, View, Corner (Burj Khalifa)

King 1 | Sleeps 4

Premium Room, 1 King Bed, View

King 1 | Sleeps 4

Junior Suite, 1 King Bed, View (Burj Khalifa)

King 1 | Sleeps 4

Suite, View

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 2115 reviews