Sofitel Dubai Downtown

5.0 star property
Luxury hotel with 5 restaurants connected to a shopping center in Dubai
VIP Access

Choose dates to view prices

Photo gallery for Sofitel Dubai Downtown

3 bars/lounges, swim-up bar, poolside bar
Lobby
Luxury Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar
View from room
3 bars/lounges, swim-up bar, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Room service

Explore the area

Map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Dubai Mall
    ‪8 min walk‬
  • Burj Khalifa
    ‪9 min walk‬
  • Dubai Fountain
    ‪12 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Luxury Room, 1 King Bed (Burj Khalifa View)

8.6 out of 10
Excellent
(4 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Studio

  • 754 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

Luxury Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Club Lounge Access (Burj Khalifa View)

  • 1582 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

Royal Suite, 1 Double Bed (Burj KhalifaView)

  • 2616 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 893 sq ft
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

9.6 out of 10
Exceptional
(4 reviews)
  • 968 sq ft
  • Bay view
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 King Bed (Burj Khalifa View)

  • 678 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 King Bed, Club Lounge Access (Burj Khalifa View)

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Twin Beds, Club Lounge Access (Burj Khalifa View)

  • 527 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 527 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

10.0 out of 10
Exceptional
(2 reviews)
  • 1615 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

Luxury Room, 2 Twin Beds

8.0 out of 10
Very good
(8 reviews)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Luxury Le Petit Prince Kids & Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

You may also like

About the neighborhood

Dubai

Located in Downtown Dubai, Sofitel Dubai Downtown is within a 10-minute walk of popular sights such as Emaar Square and Dubai Mall. This 350-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants. Centrally located in Dubai, the hotel is connected to a shopping center and also a short walk from Burj Khalifa and Dubai Opera.

What's nearby

  • Dubai Opera - 7 min walk - 0.4 miles
  • Dubai Mall - 8 min walk - 0.5 miles
  • Burj Khalifa - 9 min walk - 0.5 miles
  • City Walk - 12 min walk - 0.7 miles
  • Dubai Fountain - 12 min walk - 0.7 miles

Getting around

  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Dubai Intl. Airport (DXB) - 17 min drive

Restaurants

  • ‪Amelia - ‬5 min walk
  • ‪CÉ LA VI Dubai - ‬6 min walk
  • ‪Mori Sushi - ‬6 min walk
  • ‪Bab Al Mansour - ‬10 min walk
  • ‪The Six - ‬8 min walk

About this property

Sofitel Dubai Downtown

Luxury hotel with 5 restaurants connected to a shopping center in Dubai
Guests of Sofitel Dubai Downtown have access to a full-service spa, 2 outdoor pools, and a gym. There's free parking and a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect 40-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include sitting areas, minibars, and espresso makers. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Malay, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 145 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Brasserie Lutetia
  • L`Apero
  • Le Petit Cafe by Sofitel
  • Mosaic Pool and Lounge

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,956 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (120 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 200.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Frequently asked questions

Are free cancellation options available at Sofitel Dubai Downtown?

Sofitel Dubai Downtown offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see close to Sofitel Dubai Downtown?

This hotel is situated in Downtown Dubai within a short 8-minute walk of Dubai Mall and also 15 minutes on foot from Dubai Fountain. You'll also find Dubai Aquarium & Underwater Zoo and City Walk less than a mile away.

Is there parking available at Sofitel Dubai Downtown?

Yes, self parking is offered for free at the hotel. Electric car charging, wheelchair-accessible van parking, and bicycle parking are also available.

Is there a spa at Sofitel Dubai Downtown?

There is a full-service spa available for guests to enjoy and services include Thai massages, body wraps, and aromatherapy.

Does Sofitel Dubai Downtown have a casino on the premises?

No, Sofitel Dubai Downtown doesn't have a casino.

Will I find an indoor pool at Sofitel Dubai Downtown?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What amenities will couples enjoy at Sofitel Dubai Downtown?

There are many amenities for couples at this hotel, including Champagne service as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at Sofitel Dubai Downtown?

Yes, guests can enjoy a spa tub at this hotel.

Does Sofitel Dubai Downtown have a restaurant that serves breakfast?

Yes, Sofitel Dubai Downtown has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sofitel Dubai Downtown allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sofitel Dubai Downtown.

Are there connecting rooms at Sofitel Dubai Downtown?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sofitel Dubai Downtown?

The closest major airport to Sofitel Dubai Downtown is Dubai Intl. Airport (DXB), which is 8.6 mi away (17 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 24.7 mi away (38-minute drive).

Are there rooms with balconies that I can book at Sofitel Dubai Downtown?

No, there aren't any guestrooms with balconies at Sofitel Dubai Downtown.

Does Sofitel Dubai Downtown have a wedding venue?

There are wedding services available at Sofitel Dubai Downtown if that's in your vacation plans.

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1001 reviews
Rating 8 - Good. 166 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ilse

Stayed 10 nights in Mar 2025

10/10 Excellent

Diann

Stayed 6 nights in Dec 2024

10/10 Excellent

Hadir, sterling hieghts

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody very nice I recommend this hotel very clean employee & management all nice and if you have any problem, they’ll go out of the way to fix it me and my family loved it We definitely be back.
Stayed 10 nights in Mar 2025

10/10 Excellent

Arjun, Kathmandu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice and one girl Ms Divya was serving with professional way. Thanx to her
Stayed 3 nights in Mar 2025

10/10 Excellent

Lia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
felt super safe and staff was so kind to me during my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to downton and the mall. The room was very specious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to mall. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near skywalk to the Dubai Mall. Staff was outstanding.
Stayed 2 nights in Mar 2025

8/10 Good

Shamir

Stayed 6 nights in Feb 2025

10/10 Excellent

ioane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and rooms. Great view of the Burj Khalifa! Not many activities or night life but still a very comfortable stay.
Stayed 5 nights in Mar 2025

8/10 Good

Robert William James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros… Staff were all exceptionally friendly and helpful. Room was excellent. Brilliant staff at Club Lounge. Good location to walk to Dubai Mall & Fountain. Cons… Non reply/acknowledgement to email requests prior to arrival. Lack of any suitable facilities for early check-in/refresh/changing, after overnight travel. Using the sauna for this purpose was ridiculous. First 3 nights staff - excellent house keeping but last 2 night bathrooms towels & face cloths not replenished without request to reception. Opinion… Despite minor cons we had a very enjoyable stay and would still recommend this hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Zarlasht

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the suite.
Stayed 8 nights in Feb 2025

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Alain, New York

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Average hotel for Dubai.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen S

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks
Stayed 5 nights in Feb 2025

10/10 Excellent

Lumturi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 6 nights in Feb 2025

10/10 Excellent

Noor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Sofitel Downtown

Modern sleek hotel, with spacious rooms and some overlook Burj Khalifa 😍 … The hotel is conveniently located minutes away from Dubai Mall (can walk via the airconditioned metro tunnel). Taxis and Metro station are at your doorstep. Staff are professional and friendly. Great buffet breakfast, but the seating area is considered small in comparision to the hotel, so the staff might allocate you a table further away from the buffet. We stayed at this hotel for 8 nights and would recommend it for families and business travellers.
Stayed 8 nights in Dec 2024

10/10 Excellent

Temitope

Stayed 4 nights in Jan 2025

10/10 Excellent

FAHAD

Stayed 1 night in Feb 2025

10/10 Excellent

Yekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel in Downtown Dubai!
Stayed 7 nights in Jan 2025

6/10 Okay

RANA

Business traveler
Liked: Cleanliness
Stayed 8 nights in Jan 2025