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Sheraton Grand Hotel, Dubai

5.0 out of 5.0

Recent guest reviews

This was my second time staying at the Sheraton Grand and it was awesome!

Professional staff... nice hotel... great restaurants and lovely rooftop..

If I can give 10 stars to this hotel I would do , they did a great job with me and my friend .

By far the best hotel experience I have had in my life. The hotel staff was amazing. They helped me find my phone that I left in a taxi. AMAR was especially friendly and always helping and asking if he could help with anything. Room service was to die for. Every selection was excellent. There is literally nothing that I could say bad about my experience. The location was excellent as well. I will definitely be back soon. There is no vacation better than one that makes you feel like you're at home. Thank you so much!

GOOD LOCATION WITHIN THE CITY, MODERN SUITES, VERY PROFESSIONAL STAFF

Nice, close to Dubai mall and metro, not too far from international airport

Excellent hotel, located near to metro and Dubai mall.

The best experience. Very clean and organized hotel. Very delicious food. Very polite people. All people they work there very helpful and patient. Excellent service. Decently I will go back and suggested every body to go there.

This hotel was very clean and beautiful, the staff was very knowledgeable and friendly and helpful in every way possible. This is my second time staying in this hotel and they impress me more each time. This hotel is highly recommended. It is also in close proximity to the metro station and a lot of great food places. 10 thumbs up for this really great hotel. Looking forward to going back there next year.

Great hotel, excellent facilities. Maybe the location is not the best in the city but public transportation is very cheap in the city and you can move.

One of the nicest hotels I have been in. The amenities are well worth the stay as well.

Had a wonderful time since check in through check out. Amazing people working at the Sheraton Grand everybody was very helpful.

Quiet place to stay and friendly staff. Close to all the attraction. Cabs are always ready in front of the hotel. Pool and spa area is very nice.

Located close to everything love it love it. LOVE IT

My stat was very pleasant the staff was very kind and friendly and always willing and ready to help. The staff cleaned the hotel around the clock, everything was exceptional. 5 stars all the way.

I enjoyed my stay. My only issue was I had requested an early check-in due to the time of my arrival. The hotel confirmed that they could accommodate the request in advance via email but upon arrival i ended up waiting in the lobby for 4 hours. That was very disappointing after a very long flight

The room was really nice and clean. All I needed was provided, and it's really appreciable. The staff members are likable, especially the service of concierge which is really efficient and quick. Only thing that disturbed me, is the housekeeping calling me to ask at what time I wanted the room to be clean while I put on the door the paper please not disturb. I didn't want to receive phone calls. They should wait that I remove the paper or that I call myself to ask for housekeeping.

This is a new hotel with nice rooms. The staff is very helpful and friendly. The hotel is within a 5 minute walking distance of the metro station.

3 Sheikh Zayed Road Dubai

Hotel highlights

  • Walking distance to Dubai World Trade Centre and Dubai International Convention and Exhibition Centre
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Trade Center within a short walk of Dubai World Trade Centre, Sheraton Grand Hotel, Dubai is within a few miles (5 km) of other popular sights such as Dubai Mall. This 5-star hotel has 654 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.


Rooms

A 42-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers free toiletries, bathrobes, and slippers. Other standard amenities include a minibar, a coffee maker, and free bottled water.


Property features

Sheraton Grand Hotel, Dubai features a full-service spa, an outdoor pool, and a fitness center. If you decide to drive, there's free valet parking. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 11 meeting rooms, and a business center.

Room options

Deluxe Suite, 1 Bedroom, Business Lounge Access

King 1 | Sleeps 3

Deluxe Suite, 1 Bedroom, Business Lounge Access

King 1 | Sleeps 3

Apartment, 1 Bedroom

King 1 | Sleeps 3

Apartment, 2 Bedrooms, City View

King 1 | Twin 2 | Sleeps 5

Guest reviews for Sheraton Grand Hotel, Dubai

Everyone (18) Family (1) Other (1) Friends (1)
5
Everyone

This was my second time staying at the Sheraton Grand and it was awesome!

By , from Maryland USA on Mar 22, 2019

Review comment responded on Mar 28, 2019

Dear valued guest, Thank you for taking time to give us a review and a perfect rating. We would love to welcome you back again for another amazing experience! Kind regards, General Manager Sheraton Grand Hotel, Dubai

4
Families

Professional staff... nice hotel... great restaurants and lovely rooftop..

By on Mar 4, 2019

Review comment responded on Mar 7, 2019

Dear Reema, Thank you for taking time to write us a review. We are happy to know that you had a lovely stay at the Sheraton Grand Hotel, Dubai and you appreciate the venues, especially Feast restaurant and Rooftop Pool Bar as well as the service provided by our associates. We hope to welcome you back again soon for an even better experience. Kind regards, General Manager Sheraton Grand Hotel, Dubai

5
Everyone

By on Feb 11, 2019

Review comment responded on Apr 4, 2019

Dear valued guest, Thank you for giving us a perfect rating. We look forward to welcoming you back again for another grand experience! Kind regards, General Manager Sheraton Grand Hotel, Dubai

5
Everyone

If I can give 10 stars to this hotel I would do , they did a great job with me and my friend .

By on Jan 13, 2019

Review comment responded on Jan 15, 2019

Dear valued guest, Thank you for giving us a perfect rating. We hope to welcome you back again soon! Kind regards, General Manager Sheraton Grand Hotel, Dubai

5
Everyone

By far the best hotel experience I have had in my life. The hotel staff was amazing. They helped me find my phone that I left in a taxi. AMAR was especially friendly and always helping and asking if he could help with anything. Room service was to die for. Every selection was excellent. There is literally nothing that I could say bad about my experience. The location was excellent as well. I will definitely be back soon. There is no vacation better than one that makes you feel like you're at home. Thank you so much!

By on Dec 27, 2018

Review comment responded on Dec 28, 2018

Dear Rasheedah, Thank you for taking time to write us a review. We are extremely happy to know you had the best hotel experience while at the Sheraton Grand Hotel, Dubai and we managed to make you feel like home! It is great to learn that you appreciate the service provided by our associates, room allocated and our location. We look forward to welcoming you back again! Kind regards, General Manager Sheraton Grand Hotel, Dubai

5
Everyone

GOOD LOCATION WITHIN THE CITY, MODERN SUITES, VERY PROFESSIONAL STAFF

By on Nov 30, 2018

Review comment responded on Dec 4, 2018

Dear valued guest, Thank you for taking time to write us a review. It is great to know that you a had a lovely time while at the hotel and you fully enjoyed your experience as well as service provided by our associates. We look forward to your next visit. Kind regards, General Manager Sheraton Grand Hotel, Dubai

5
Everyone

Nice, close to Dubai mall and metro, not too far from international airport

By , from kuwait on Nov 1, 2018

Review comment responded on Nov 4, 2018

Dear Ed, Thank you for taking time to write us a review. I am happy to hear that you had an enjoyable stay while at Sheraton Grand Hotel, Dubai and you found our hotel to be in a great location. We look forward to you next visit. See you soon! Best regards, General Manager Sheraton Grand Hotel, Dubai

5
Everyone

By on Sep 27, 2018

Review comment responded on Oct 28, 2018

Dear valued guest, Thank you for staying with us and rating Sheraton Grand Hotel, Dubai. Best regards, General Manager Sheraton Grand Hotel, Dubai

5
Everyone

Excellent hotel, located near to metro and Dubai mall.

By on Aug 23, 2018

5

the best hotel and staff

Everyone

The best experience. Very clean and organized hotel. Very delicious food. Very polite people. All people they work there very helpful and patient. Excellent service. Decently I will go back and suggested every body to go there.

By , from philadelphia on Jul 16, 2018

Review comment responded on Aug 6, 2018

Thanks for staying with us. We appreciate your feedback!

Sheraton Grand Hotel, Dubai

3 Sheikh Zayed Road, Dubai,