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Sheraton Grand Hotel, Dubai

5.0 out of 5.0

Sheraton Grand Hotel, Dubai

5.0 out of 5.0

Recent guest reviews

Nice, close to Dubai mall and metro, not too far from international airport

Excellent hotel, located near to metro and Dubai mall.

The best experience. Very clean and organized hotel. Very delicious food. Very polite people. All people they work there very helpful and patient. Excellent service. Decently I will go back and suggested every body to go there.

This hotel was very clean and beautiful, the staff was very knowledgeable and friendly and helpful in every way possible. This is my second time staying in this hotel and they impress me more each time. This hotel is highly recommended. It is also in close proximity to the metro station and a lot of great food places. 10 thumbs up for this really great hotel. Looking forward to going back there next year.

Great hotel, excellent facilities. Maybe the location is not the best in the city but public transportation is very cheap in the city and you can move.

One of the nicest hotels I have been in. The amenities are well worth the stay as well.

Had a wonderful time since check in through check out. Amazing people working at the Sheraton Grand everybody was very helpful.

Quiet place to stay and friendly staff. Close to all the attraction. Cabs are always ready in front of the hotel. Pool and spa area is very nice.

Located close to everything love it love it. LOVE IT

My stat was very pleasant the staff was very kind and friendly and always willing and ready to help. The staff cleaned the hotel around the clock, everything was exceptional. 5 stars all the way.

La estadía fue buena,está muy bien localizado,caminando 5 minutos está la estación del metro. La única falla es que ofrecen cocina dentro de la habitación y no es así,poder tener este servicio cuesta más dinero. El servicio de restaurante es muy costoso,no se puede consumir alimentos allí por su elevado precio. De resto todo estuvo bien.

I enjoyed my stay. My only issue was I had requested an early check-in due to the time of my arrival. The hotel confirmed that they could accommodate the request in advance via email but upon arrival i ended up waiting in the lobby for 4 hours. That was very disappointing after a very long flight

The room was really nice and clean. All I needed was provided, and it's really appreciable. The staff members are likable, especially the service of concierge which is really efficient and quick. Only thing that disturbed me, is the housekeeping calling me to ask at what time I wanted the room to be clean while I put on the door the paper please not disturb. I didn't want to receive phone calls. They should wait that I remove the paper or that I call myself to ask for housekeeping.

This is a new hotel with nice rooms. The staff is very helpful and friendly. The hotel is within a 5 minute walking distance of the metro station.

3 Sheikh Zayed Road Dubai

Hotel highlights

  • Close to Dubai International Convention and Exhibition Centre
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Trade Center within a mile (2 km) of Dubai International Convention and Exhibition Centre, Sheraton Grand Hotel, Dubai is within a few miles (5 km) of other popular sights such as Dubai Mall. This 5-star hotel has 654 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's in central Dubai and also close to Burj Khalifa and Jumeirah Mosque.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

A 42-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers free toiletries, bathrobes, and slippers. Other standard amenities include a minibar, a coffee maker, and free bottled water.


Property features

Sheraton Grand Hotel, Dubai features a full-service spa, an outdoor pool, and a fitness center. If you decide to drive, there's free valet parking. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 11 meeting rooms, and a business center.

Room options

Club Room, Business Lounge Access, City View

Twin 2 | Sleeps 2

Deluxe Suite, 1 Bedroom, Business Lounge Access

King 1 | Sleeps 3

Deluxe Suite, 1 Bedroom, Business Lounge Access

King 1 | Sleeps 3

Apartment, 1 Bedroom

King 1 | Sleeps 3

Guest reviews for Sheraton Grand Hotel

Everyone (13) Other (1) Friends (1)
5
Everyone

Nice, close to Dubai mall and metro, not too far from international airport

By , from kuwait on Nov 1, 2018

Review comment responded on Nov 4, 2018

Dear Ed, Thank you for taking time to write us a review. I am happy to hear that you had an enjoyable stay while at Sheraton Grand Hotel, Dubai and you found our hotel to be in a great location. We look forward to you next visit. See you soon! Best regards, General Manager Sheraton Grand Hotel, Dubai

5
Everyone

By on Sep 27, 2018

Review comment responded on Oct 28, 2018

Dear valued guest, Thank you for staying with us and rating Sheraton Grand Hotel, Dubai. Best regards, General Manager Sheraton Grand Hotel, Dubai

5
Everyone

Excellent hotel, located near to metro and Dubai mall.

By on Aug 23, 2018

5

the best hotel and staff

Everyone

The best experience. Very clean and organized hotel. Very delicious food. Very polite people. All people they work there very helpful and patient. Excellent service. Decently I will go back and suggested every body to go there.

By , from philadelphia on Jul 16, 2018

Review comment responded on Aug 6, 2018

Thanks for staying with us. We appreciate your feedback!

5

great hotel with friendly and helpful staff.

Everyone

This hotel was very clean and beautiful, the staff was very knowledgeable and friendly and helpful in every way possible. This is my second time staying in this hotel and they impress me more each time. This hotel is highly recommended. It is also in close proximity to the metro station and a lot of great food places. 10 thumbs up for this really great hotel. Looking forward to going back there next year.

By , from FL on May 14, 2018

Review comment responded on Jun 8, 2018

Thanks for staying with us. We appreciate your feedback

5

great place to stay

Everyone

Great hotel, excellent facilities. Maybe the location is not the best in the city but public transportation is very cheap in the city and you can move.

By on Apr 6, 2018

5
Everyone

One of the nicest hotels I have been in. The amenities are well worth the stay as well.

By on Mar 31, 2018

5
Everyone

Had a wonderful time since check in through check out. Amazing people working at the Sheraton Grand everybody was very helpful.

By , from New Jersey on Mar 18, 2018

5

very nice staff and clean environment.

Everyone

Quiet place to stay and friendly staff. Close to all the attraction. Cabs are always ready in front of the hotel. Pool and spa area is very nice.

By , from NC on Dec 22, 2017

Review comment responded on Feb 7, 2018

Dear Guest, We appreciate your feedback. The same is well noted and it will be shared with our staff to keep improving

5

love it

Everyone

Located close to everything love it love it. LOVE IT

By , from Florida USA on Oct 29, 2017

Sheraton Grand Hotel, Dubai

3 Sheikh Zayed Road, Dubai,