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Sheraton Dubai Creek Hotel & Towers

5.0 out of 5.0

Recent guest reviews

One of my best stays.Very warm welcome from the reception team( Maryann and her friends Kelly,Matthew,Hosni)..All our needs were satisfieded.Hotel's place (creek shore) ,building,room and its view ,room ,pool and restaurant service(Michael),free valet parking,, were first quality.Congratulations and Thanks to Sheraton brand.

I stayed for one night on transit and immediately regretted not be able to stay longer. The hotel was very comfortable and only 5 minutes from the airport by cab. I was upgraded to an executive suite which was as large as an apartment. I just wished I'd brought the family with me. The pool was wonderful, but the gym a little on the small side. Unfortunately the gym attendant (who also cleans the pool in the morning - I was in there at 6am) thought it was in his rights to stare at me for extended periods while I was working out. It was unnerving and after a few minutes of being ogled I had to remonstrate with the chap (he was outside the gym looking in) to break his gaze. If this happened in Australia it would have been on for young and old. I felt violated. But apart from his over zealous ways, everyone else was delighted. Breakfast was good too, especially the freshly squeezed juices. I'd return to this place in a heart beat if it weren't for my experience in the gym. I'm hoping it was an isolated event but it was unsavory all the same.

We had a creek view deluxe room. The view really made our visit to Dubai. The room was well appointed and well maintained. The staff service was outstanding, and an impression of good management and good training was created. The included breakfast was one of the better offerings of our five week trip. We thought the room deal was outstanding value. The only negative for us was the apparently outsourced tour services desk, which we found to be "pushy" and the vibe was not consistent with the professional behaviour of the hotel staff.

From check in to check out, the staff were fantastic. Rooms were spacious and housekeeping was always to a high standard. Breakfast buffet extensive and there are a number of other bars and restaurants within the hotel complex to keep you occupied. Hotel is a little far away from the centre of Dubai but if you want to stay somewhere a little quieter then this hotel is for you. Taxi's are easy to get anyway right out front of the hotel

Room was a very good size. Well appointed. Location although out of the town was great with quick taxi rides to the malls. Excellent service from all staff. Very friendly. In particular the concierge. Gave exceptional service that was greatly appreciated.

My mom, son and I stayed there early January 2017. Their service stood out. Naomi Wanjiru at reservations, Francis Shafan Adbul at the Lobby, and Aaron at the lobby cafe, and all the other staff who assisted us in one way or another have made Sheraton our go to brand in every city we will visit in future. Thank you Sheraton.

- high quality service with very well trained staff - rooms are well equipped , not very spacious - cleanliness and tidiness is 5 stars - the creek view is amazing, right on the bank of the creek it was a pleasant stay and a joyful experienc3e

Sheraton Dubai Creek and Towers was a great choice to spend a special night. The recently renovated hotel, and specifically the staff, were an excellent choice in the Dubai Creek area. I was greeted promptly by the staff and they assisted me with my luggage. Since the weather was particularly humid on arrival, the staff provided a cool and refreshing towel while I waited to check in. Mary Ann graciously provided me with an amazing upgrade without hesitation due to our platinum status. The room was stylish, clean with everything and more. The suite included a great entertainment/sitting area, a luxurious bathtub & shower, a comfortable bed; and the view of the Creek was an added perk of this upgrade. The pool and fitness center was also and added bonus. The lounge provided refreshing adult beverages and delicious food. The breakfast was a homerun with a variety of food choices for anyone’s palate. Adil at the reception desk assisted me with a quick and seamless check out, and Paul, a gracious bellhop, insisted on again assisting me with my one piece of luggage. I would definitely recommend staying at this hotel and will most likely stay here again.

The service at this hotel was exceptional. Everything was perfect. The staff always had a welcoming smile with our many needs anticipated. We'd mentioned to a lovely lady that we were celebrating our 50th wedding anniversary and a special gift was delivered to our room. The hotel isn't too far from the airport and easily accessible to all tourist sights. Taxis are cheap and an easy way to get around. It was well worthwhile having the room package with the lounge area and the included extras, especially as our visit was during Ramadan. The lounge afternoon high tea and happy hour made for a relaxing time in a full on few days.

The hotel is close to the airport and not too far from downtown. It is really elegant, offers great service and has an amazing view over the city. You should try to get the city view, it is fascinating to see the burj khalifa from your bed! Staff was helpful and friendly and the breakfast just perfect.

Baniyas Street Dubai

Hotel highlights

  • Close to Deira City Centre
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Deira within a mile (2 km) of Deira City Centre, Sheraton Dubai Creek Hotel & Towers is within 2 miles (3 km) of other popular sights such as Gold Souk. This 5-star hotel has 268 rooms and welcomes guests with 5 restaurants, an outdoor pool, and free in-room WiFi. Located in central Dubai, the hotel is also near Dubai Creek and Dubai Tennis Stadium.


Dining

Relish the Italian cuisine at Vivaldi, one of 5 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Sheraton Dubai Creek Hotel & Towers's 268 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. Guests can expect 43-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests of Sheraton Dubai Creek Hotel & Towers have access to an outdoor pool, a fitness center, and a sauna. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for AED 100 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 5 meeting rooms, and a 24-hour business center.

Room options

Club Room (City View)

King 1 | Sleeps 3

Club Room (Creek View)

King 1 | Twin 2 | Sleeps 3

Deluxe Room (Creek View)

King 1 | Twin 2 | Sleeps 3

Junior Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 1919 reviews