Shangri-La Dubai

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Shangri-La Dubai

Poolside bar
Creator video
Hypo-allergenic bedding, minibar, in-room safe, desk
Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

View in a map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • Place, Dubai Mall
    ‪15 min walk‬
  • Place, Burj Khalifa
    ‪18 min walk‬
  • Place, Dubai World Trade Centre
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(57 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(19 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Burj View

9.8 out of 10
Exceptional
(20 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Burj View

9.6 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(14 reviews)
  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Horizon Deluxe, Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(4 reviews)
  • 893 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(12 reviews)
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(11 reviews)
  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Dubai

Located in Trade Center within a short walk of City Walk, Shangri-La Dubai is within 2 miles (3 km) of other popular sights such as Dubai Mall. This 302-room, 5-star hotel has 5 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Dubai Mall - 15 min walk - 0.8 miles
  • Dubai Aquarium & Underwater Zoo - 17 min walk - 0.9 miles
  • Burj Khalifa - 18 min walk - 1.0 mile
  • Dubai Fountain - 2 min drive - 1.1 miles
  • Dubai World Trade Centre - 2 min drive - 1.5 miles

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Zaatar W Zeit - ‬1 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Bentoya - ‬13 min walk

About this property

Shangri-La Dubai

Luxury hotel with 5 restaurants and a full-service spa
Shangri-La Dubai features a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 350 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, free newspapers, and free local calls are other standard amenities.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking, along with a car charging station.
Property Registration Number 1506855

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Is a free cancellation option available at Shangri-La Dubai?

Shangri-La Dubai provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Dubai?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on Oct 18, 2025 start from $208.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Shangri-La Dubai?

This hotel is situated in Trade Center within a short 13-minute walk of City Walk. You'll also find Dubai Mall and Dubai Cruise Terminal within a short drive.

Is parking available on site at Shangri-La Dubai?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa at Shangri-La Dubai?

Chi is the hotel's spa and services include Swedish massages, deep-tissue massages, aromatherapy, and body wraps.

Does Shangri-La Dubai include a casino on the premises?

No, Shangri-La Dubai doesn't have a casino.

Is there an indoor pool at Shangri-La Dubai?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Shangri-La Dubai?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does Shangri-La Dubai have a hot tub?

No, but this hotel does have a steam room.

Does Shangri-La Dubai have a restaurant with a breakfast menu?

Yes, Shangri-La Dubai has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Shangri-La Dubai allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Dubai.

Does Shangri-La Dubai have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Shangri-La Dubai?

The closest major airport to Shangri-La Dubai is Dubai Intl. Airport (DXB), which is 8.2 mi away (19 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 25.8 mi away (40-minute drive).

Are there rooms with balconies at Shangri-La Dubai?

No, there aren't any guestrooms with balconies at Shangri-La Dubai.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1258 out of 1481 reviews
Rating 8 - Good. 137 out of 1481 reviews
Rating 6 - Okay. 48 out of 1481 reviews
Rating 4 - Poor. 17 out of 1481 reviews
Rating 2 - Terrible. 21 out of 1481 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suleman, Lancaster

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff all are very helpful and cooperative .
Stayed 7 nights in Jul 2025

10/10 Excellent

Fadzai

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved my time at the hotel, lovely professional staff, hospitality, excellent menu choices, A big one for me is the staff, the cleanliness of the environment. A big thank you to the porter and door man, I’m forgetting his name, his a bit elderly and his name starts with K, he always had a smile, worked so hard, in the hot weather and conditions, awesome job indeed his efforts never go unnoticed at all
Stayed 2 nights in Jul 2025

10/10 Excellent

Nawal

Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel so much! Everything was on top, especially when they gave us a late checkout! Special thanks to the front desk, Sooud and Moustafa, they were very accommodating and so helpful!
Stayed 7 nights in Jul 2025

2/10 Terrible

SUBUL, Morton Grove

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great until they charged me for three people’s breakfast buffet for a day that I did not utilize the buffet. I never signed up for a three day package and was not told I would be charged whether I would dine in or not. The manager, who replied to my Dispute stated the package price given to me was because I signed up for three days which I did not. I am now disputing this with my bank now. Completely ruined the end of a great trip and stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

kyle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Shangri La Dubai was an amazing stay from start to finish. The staff were perfect and I would recommend upgrading to the horizon club room
Stayed 2 nights in Jul 2025

10/10 Excellent

adin

Stayed 1 night in Jul 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the Best! Very kind people! Loved my stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

sandhya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing , breakfast was fantastic . The crew there made us feel welcome . Haris Kadar helped with booking tours and helped made adjustments to accommodate us . Ahmad in dining area was fantastic as well.will stay here again
Stayed 5 nights in Jul 2025

6/10 Okay

Nancy

Stayed 1 night in Jul 2025

8/10 Good

Juliana, Parkland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I believe this is a 4 star property and not 5 , overall the stay was good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing 5 stars 🌟 the staff was excellent in a great location 5 min away from dubai mall and burj Khalifa one of the best hotels i ever stayed at thank u for the greatest staff
Stayed 8 nights in Jun 2025

10/10 Excellent

Jessie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was great and they took care of every single thing that was requested from the concierge.. plus the doorman Mr. Khodarahm was always a true gentleman with us.. highly recommend this place
Stayed 8 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Do not book Hal board

Picture perfect room, nice. Do not book Half board as restaurant do not serve buffet dinner but need to choose from limited options of Chinese, Vietnamese and some Indian for vegetarian. Morning breakfast buffet was large but only one person taking care of all guests and seems he was exhausted and not able to help well.
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars – A Truly Memorable Stay!

Again, our experience at Shangri-La Dubai was nothing short of exceptional. From the moment we arrived, we were welcomed with warm smiles and outstanding service. The customer service throughout our stay was impeccable – every staff member was friendly, attentive, and genuinely caring. A heartfelt thank you to Camilla and Karim, who went above and beyond to make our stay special. Their kindness and professionalism truly stood out and made us feel so well looked after. A particularly special moment was the thoughtful birthday surprise for my husband – we were touched to find a beautiful cake and festive balloons waiting in our room. It was such a memorable gesture and meant so much to both of us. We’re so grateful for the amazing hospitality and will absolutely be back again. Thank you to the entire Shangri-La team for making our stay so unforgettable! See you again soon.
Stayed 1 night in Jul 2025

2/10 Terrible

Satvir

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is super rude
Stayed 3 nights in May 2025

10/10 Excellent

Gualy María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality at its finest

The hotel is spectacular and the staff is amazing. We felt super welcomed and catered to. We were lucky to get a room upgrade and we were speechless with the views the attention to detail and everything. Food is very good and drinks as well. The only thing we felt is was a little outdated was the pool area. Not bad but definitely not at the same standard as the rest of the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Penn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2025

10/10 Excellent

Meron

Liked: Cleanliness, amenities, property conditions & facilities
The property was spectacular me and my wife loved our stay there
Stayed 14 nights in Jun 2025

10/10 Excellent

Samantha

Stayed 5 nights in Jun 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room and the view
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Stayed 11 nights in Jun 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with top class service and facilities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

ural

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down, this was one of the best hotel experiences I've ever had, and it truly sets a new benchmark for hospitality. From the moment I arrived, the customer service was absolutely unparalleled. The staff are genuinely amazing – incredibly attentive, warm, and proactive, anticipating needs before they were even voiced. Their dedication to ensuring guests have an exceptional stay shines through in every interaction, making you feel truly valued and cared for. It's rare to encounter such a consistently high level of genuine hospitality. My room offered breathtaking views that were a constant source of delight, transforming waking up and winding down into a memorable experience. The rooms themselves were comfortable, well-appointed, and immaculate. And then there's the breakfast – simply world-class! It's not just a meal; it's a culinary journey. The quality, variety, and presentation of the options were truly outstanding, catering to every taste imaginable with fresh, high-quality ingredients. It's easily one of the best hotel breakfasts I've ever indulged in. Every aspect of my stay was exceptional, from the impeccable service and comfortable accommodations to the stunning vistas and gourmet breakfast. I cannot recommend this hotel highly enough and will undoubtedly be staying here again on my next visit. Truly a remarkable experience!
Stayed 3 nights in Jun 2025