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Recent guest reviews

Good breakfast buffet and great hotel staff going out of your way to meet your expectations.

Friendliest staff ! Great view of burj khalifa and great rooftop pool and lounge

Everything about my stay was fantastic! The hotel was excellent, and the staff was very friendly.

The hotel was beautiful couldn’t ask for anything more. Staff was excellent would recommend this hotel to anyone traveling to Dubai.

Everything in this hotel was great. Staff is very amazing

I thought the hotel wasn't nice in the beginning but I was amazed when I saw the rooms and I am defiantly coming back here. it was close to everything

Sheikh Zayed Road Dubai

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Trade Center, Shangri-La Dubai is within 2 miles (3 km) of popular attractions such as Dubai Mall and Burj Khalifa. This 302-room, 5-star hotel has a restaurant, a full-service spa, and an outdoor pool.


Dining

Enjoy a bite to eat at the hotel's buffet restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, free newspapers, and free local calls are other standard amenities.


Property features

Shangri-La Dubai features a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 315 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.

Room options

Deluxe Room, 2 Twin Beds, Burj View

2 Twin Beds | Sleeps 2

Deluxe Room, 1 King Bed, Burj View

1 King Bed | Sleeps 4

Deluxe Room, 2 Twin Beds, Sea View

2 Twin Beds | Sleeps 2

Deluxe Room, 1 King Bed, Sea View

1 King Bed | Sleeps 4

Guest reviews for Shangri-La Dubai

Everyone (5) Family (2)
5
Everyone

By on Apr 9, 2022

5
Everyone

By on Feb 8, 2022

5
Family with small children

Good breakfast buffet and great hotel staff going out of your way to meet your expectations.

By , from Miami Lakes on Jan 20, 2022

Review comment responded on Jan 21, 2022

Dear Ki Hwan, Thank you for sharing your great review of our hotel Shangri-La Dubai on Expedia. We are happy to note you enjoyed the breakfast and were satisfied with our hospitality during your visit. Thank you for your excellent remarks and kind compliments on our colleagues’ service. It was our pleasure to be of service to you. Our heartfelt gratitude for your patronage and we are looking forward to welcoming you back at Shangri-La Dubai in the near future. With best regards, Hakan Ozel General Manager

5
Friends

Friendliest staff ! Great view of burj khalifa and great rooftop pool and lounge

By on Jan 2, 2020

Review comment responded on Jan 5, 2020

Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Dubai and sharing your valuable feedback on Expedia. We are happy to read that you found our colleagues very friendly and enjoyed the beautiful views of Burj Khalifa during your visit. We are grateful to learn we were able to make your stay memorable and it was a great privilege to take care of you. We look forward to welcoming you back on your next visit at Shangri-La Hotel, Dubai. Yours sincerely, Hakan Ozel General Manager

5
Friends

Everything about my stay was fantastic! The hotel was excellent, and the staff was very friendly.

By on Oct 30, 2019

Review comment responded on Oct 31, 2019

Dear Guest, Thank you for taking your precious time to share your experience with us on Expedia. We go to great lengths at our hotel to ensure that our guests are given the best attention and comfort they deserve, we are very happy to note that you had a fantastic stay with us and that you enjoyed the friendly services rendered by our colleagues. Thank you for your positive remarks, it was indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Hakan Ozel, General Manager

5
Family Family

The hotel was beautiful couldn’t ask for anything more. Staff was excellent would recommend this hotel to anyone traveling to Dubai.

By on Oct 19, 2019

Review comment responded on Oct 21, 2019

Dear Guest, Thank you for your great review posted on Expedia following your stay at Shangri-La Hotel, Dubai. We are delighted to read that you had a wonderful guest experience and were satisfied with the great hospitality of our colleagues. We aim to delight and provide all our guests with the highest standards of service and experience and our people are our most valued assets. It is through comments such as yours do we all, strive to provide the service straight from the heart. Thank you again for your valuable feedback and recommendation, we are looking forward to welcoming you back at Shangri-La Hotel, Dubai in the future. With best regards, Hakan Ozel, General Manager

4
Everyone

Everything in this hotel was great. Staff is very amazing

By on Jan 29, 2019

Review comment responded on Jan 30, 2019

Dear Guest, Thank you for taking your precious time to write and share your experience on Expedia. We are delighted that you enjoyed your stay with us, and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. Best regards, Hakan Ozel, General Manager

5
Everyone

I thought the hotel wasn't nice in the beginning but I was amazed when I saw the rooms and I am defiantly coming back here. it was close to everything

By on Nov 28, 2018

Review comment responded on Dec 1, 2018

Dear Guest, Thank you for your patronage at Shangri-La Hotel, Dubai and for taking your valuable time to post your detailed feedback on Expedia. Shangri-La Hotel, Dubai has been serving our precious guests for 15 years. We believe that our caring, considerate and traditional Asian service coming straight from our hearts is what makes us different. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Please do not hesitate to contact us should you need any assistance. Yours sincerely, Hakan Ozel, General Manager

5
Everyone

By on Nov 24, 2018

Review comment responded on Nov 26, 2018

Dear Guest, Thank you for taking your precious time to write and share your experience on Expedia. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. Best regards, Hakan Ozel, General Manager

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