Shangri-La Dubai

5.0 star property
Luxury spa hotel near Dubai Mall
VIP Access

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Photo gallery for Shangri-La Dubai

Poolside bar
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Property amenity
Interior entrance

Reviews

9.6

Exceptional

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • Popular LocationDubai Aquarium & Underwater Zoo4 min drive
  • Popular LocationDubai Mall5 min drive
  • Popular LocationBurj Khalifa6 min drive
  • AirportDubai (DXB-Dubai Intl.)18 min drive

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About the neighborhood

Dubai

Located in Trade Center within a short walk of City Walk, Shangri-La Dubai is within 2 miles (3 km) of other popular sights such as Dubai Mall. This 302-room, 5-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • City Walk - 13 min walk
  • Dubai Aquarium & Underwater Zoo - 4 min drive
  • Dubai Mall - 5 min drive
  • Dubai World Trade Centre - 5 min drive
  • Burj Khalifa - 6 min drive

Getting around

  • Financial Centre Station - 8 min walk
  • The nearest major airports are:<br />Dubai Intl. Airport (DXB): 19-min drive, 8.2 mi/13.2 km<br /> Sharjah (SHJ-Sharjah Intl.): 40-min drive, 25.8 mi/41.6 km<br /> Al Maktoum Intl. Airport (DWC): 48-min drive, 36.1 mi/58 km<br /> <p>The preferred airport is Dubai Intl. Airport (DXB). </p>

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬5 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Bentoya - ‬13 min walk

About this property

Shangri-La Dubai

Luxury spa hotel near Dubai Mall
Shangri-La Dubai features a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 350 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, free newspapers, and free local calls are other standard amenities.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AED 150 for adults and AED 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
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Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
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Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Is a free cancellation option available at Shangri-La Dubai?

Shangri-La Dubai provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Dubai?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on Jul 31, 2024 start from $118.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Shangri-La Dubai?

This hotel is situated in Trade Center within a short 13-minute walk of City Walk. You'll also find Dubai Mall and Dubai Cruise Terminal within a short drive.

Is there parking available at Shangri-La Dubai?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Shangri-La Dubai?

CHI, The Spa is the hotel's spa and services include deep-tissue massages, Thai massages, aromatherapy, and body wraps.

Does Shangri-La Dubai include a casino on the premises?

No, Shangri-La Dubai doesn't have a casino.

Is there an indoor pool at Shangri-La Dubai?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Shangri-La Dubai?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Shangri-La Dubai?

No, but this hotel does have a steam room.

Does Shangri-La Dubai have a restaurant with a breakfast menu?

Yes, Shangri-La Dubai serves buffet breakfast for a surcharge each morning at Dunes Cafe.

Does Shangri-La Dubai allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Dubai.

Are there connecting rooms at Shangri-La Dubai?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Shangri-La Dubai?

The closest major airport to Shangri-La Dubai is Dubai Intl. Airport (DXB), which is 8.2 mi away (19 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 25.8 mi away (40-minute drive).

Are there rooms with balconies that I can book at Shangri-La Dubai?

No, you won't find guestrooms with balconies at Shangri-La Dubai.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 860 out of 1005 reviews" "
Rating 8 - Good. 99 out of 1005 reviews" "
Rating 6 - Okay. 30 out of 1005 reviews" "
Rating 4 - Poor. 7 out of 1005 reviews" "
Rating 2 - Terrible. 9 out of 1005 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

JAGZIT

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything.
Stayed 6 nights in May 2024

10/10 Excellent

Ome

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing thank you Dinesh, Saw and Keith for everything !
Stayed 5 nights in May 2024

8/10 Good

Jakhongir

Liked: Cleanliness, staff & service, property conditions & facilities
Ок
Stayed 7 nights in Apr 2024

10/10 Excellent

Shaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Christopher, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Super helpful staff. View of the Burj Khalifa.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel didnt offer any vip benefits
Stayed 2 nights in Apr 2024

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dr D in Dubai
Amazing room & service in Horizon Club. Didn’t like that the balcony bar on 1st floor allowed smoking :-(
Stayed 2 nights in Apr 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Doorman in Dubai
The room was excellent the service and quality of food (we had breakfast) was excellent, everyone checking everything was ok. A Big call out to the door man Khodarahm who was funny and very friendly and made our stay even more welcome. Recommend it
Stayed 3 nights in Apr 2024

10/10 Excellent

Naziat

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing in walking distance, you need taxi to go anywhere. Dubai mall is even 40 min walk.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kayley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 6 nights. We got a free room upgrade when we arrived. Immaculately cleaned, and staff were very friendly and helpful. Will definitely stay again
Stayed 6 nights in Apr 2024

10/10 Excellent

Coraima

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for my birthday and they made it special! The staff was amazing, and the waiters at Icandy Bar, the late night crew was AMAZING! They made our stay that much more perfect!
Stayed 6 nights in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property !!
Stayed 2 nights in Apr 2024

8/10 Good

Moulay Rachid, Montreal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Apr 2024

10/10 Excellent

Wei Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and excellent service !
Stayed 2 nights in Apr 2024

10/10 Excellent

Briana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the Club room and the related benefits. The club lounge at this location was not as big as others and the menu offering was smaller. Staff were really friendly and helpful. The location is fairly close to the metro but there isn’t a lot in the immediate area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Dimitra

Stayed 5 nights in Apr 2024

10/10 Excellent

Aisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Great staff and awesome service
Stayed 6 nights in Mar 2024

10/10 Excellent

Jenny

Traveled with family and small children
We loved the location of this hotel, really close by all the sightseeing and interest points!
Stayed 4 nights in Apr 2024

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service but the Dubai Shangri-La
Stayed 5 nights in Mar 2024

10/10 Excellent

Mohit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location Fantastic service from Staff in main restaurant during breakfast One bad lunch experience which was rectified promptly
Stayed 5 nights in Apr 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all a very pleasant stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Marilyn, dundine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff, breakfast & room were great. Will book again.
Stayed 4 nights in Apr 2024