Shangri-La Dubai

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Shangri-La Dubai

Poolside bar
Creator video - submitted by lana__creator
Hypo-allergenic bedding, minibar, in-room safe, desk
Outdoor banquet area
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • Place, Dubai Mall
    ‪15 min walk‬
  • Place, Dubai Aquarium & Underwater Zoo
    ‪17 min walk‬
  • Place, Burj Khalifa
    ‪18 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(58 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(19 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Burj View

9.8 out of 10
Exceptional
(23 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Burj View

9.8 out of 10
Exceptional
(6 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(15 reviews)
  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Horizon Deluxe, Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(4 reviews)
  • 893 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(12 reviews)
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(11 reviews)
  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Dubai

Located in Trade Center within a short walk of City Walk, Shangri-La Dubai is within 2 miles (3 km) of other popular sights such as Dubai Mall. This 302-room, 5-star hotel has 5 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • City Walk - 11 min walk - 0.6 miles
  • Emaar Square - 14 min walk - 0.8 miles
  • Dubai Mall - 15 min walk - 0.8 miles
  • Dubai Aquarium & Underwater Zoo - 17 min walk - 0.9 miles
  • Burj Khalifa - 18 min walk - 1.0 mile

Getting around

  • Financial Centre Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Zaatar W Zeit - ‬1 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Dusit Thani Splash Pool - ‬16 min walk

About this property

Shangri-La Dubai

Luxury hotel with 5 restaurants and a full-service spa
Shangri-La Dubai features a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 350 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, free newspapers, and free local calls are other standard amenities.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking, along with a car charging station.
Property Registration Number 1506855

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Is a free cancellation option available at Shangri-La Dubai?

Shangri-La Dubai provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Dubai?

As of Jan 14, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on Jan 23, 2026 start from $225.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Shangri-La Dubai?

This hotel is situated in Trade Center within a short 14-minute walk of City Walk. You'll also find Dubai Mall and Dubai Cruise Terminal within a short drive.

Is parking available on site at Shangri-La Dubai?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa at Shangri-La Dubai?

Chi is the hotel's spa and services include Swedish massages, Thai massages, couples treatments, and aromatherapy.

Does Shangri-La Dubai include a casino on the premises?

No, Shangri-La Dubai doesn't have a casino.

Is there an indoor pool at Shangri-La Dubai?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Shangri-La Dubai?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does Shangri-La Dubai have a hot tub?

No, but this hotel does have a steam room.

Does Shangri-La Dubai have a restaurant with a breakfast menu?

Yes, Shangri-La Dubai has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Shangri-La Dubai allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Dubai.

Does Shangri-La Dubai have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Shangri-La Dubai?

The closest major airport to Shangri-La Dubai is Dubai Intl. Airport (DXB), which is 9.6 mi away (21 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 25.5 mi away (46-minute drive).

Are there rooms with balconies that I can book at Shangri-La Dubai?

No, you won't find guestrooms with balconies at Shangri-La Dubai.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1360 out of 1598 reviews
Rating 8 - Good. 147 out of 1598 reviews
Rating 6 - Okay. 50 out of 1598 reviews
Rating 4 - Poor. 19 out of 1598 reviews
Rating 2 - Terrible. 22 out of 1598 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

rotem

Liked: Cleanliness
Disliked: Staff & service
Very old hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Mohamed

Stayed 1 night in Oct 2025

10/10 Excellent

Nabil

Traveled with family
Liked: Cleanliness, amenities
The hotel was amazing everyone one was treating us more than excellent we have. Good time
Stayed 7 nights in Oct 2025

10/10 Excellent

Mayra Yuriria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel ever , great costumer service
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory, Plymouth

Stayed 3 nights in Sep 2025

10/10 Excellent

Adil

Liked: Cleanliness, staff & service
Property is old Service is great Staff is excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Imad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at the Shangri-la. Feels like home.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch services, rooms and staff. I cant recommend enough!
Stayed 5 nights in Oct 2025

10/10 Excellent

Antonio, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Spotless room, love the staff & service at the Horizon lounge, excellent meals at the hotel restaurants.
Stayed 6 nights in Oct 2025

8/10 Good

Asaad

Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the facilities (the outdoor pool was stunning) and the staff treated us with the most respect and kindness. Everyone was so helpful and made our stay in Dubai worth it.
Stayed 6 nights in Oct 2025

4/10 Poor

NIKHIL

Disliked: Staff & service, property conditions & facilities, room comfort
Pool area was very busy
Stayed 2 nights in Oct 2025

10/10 Excellent

Trisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good staff was so attentive and helpful I could not ask for a better stay.
Stayed 6 nights in Oct 2025

10/10 Excellent

Kathy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except for one day they said it was happy hour all I wanted was soda and orange juice cause we don’t drink . Basically we were rejected even though I told them my room number then they were like it’s ok for today will give it to you but that was so embarrassing I said no never mind let’s leave . I was told drinks , sodas juices all day and that’s why we only went for breakfast
View from my room
Stayed 5 nights in Oct 2025

10/10 Excellent

Sena

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 6 nights in Sep 2025

10/10 Excellent

Sarwar

Stayed 2 nights in Oct 2025

10/10 Excellent

Jaya, Milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, friendly and welcoming. From start to finish it was a great experience and the hotel and staff both made it so! Thank you - we would love to coma back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane Marie Louise

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Bouchra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay !
Stayed 7 nights in Sep 2025

10/10 Excellent

Pradeepan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whole Shangri La team was friendly and helpful - reception, Lobby, kitchen and reception. In the kitchen we were treated well by Prasath and Sarath. We had a great time and will be back. Thank you team.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very attentive at all times. We had an issue with the room but it was quickly resolved to our satisfaction. Would definitely stay here again. Great Pool and Spa area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Penn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to say
Stayed 4 nights in Sep 2025

10/10 Excellent

Peer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, great staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Daphne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Shangri-La Dubai was truly exceptional. The hotel itself is beautiful, but what really sets it apart is the incredible staff. Everyone was so kind, attentive, and always went above and beyond to make sure every need was taken care of. I want to give special recognition to Khodarahm, the doorman. He greeted me warmly every day, always helped me get a taxi, and even made sure to speak with the drivers so I arrived safely at my destination. His professionalism, kindness, and genuine care made such a difference in my stay. Khodarahm truly represents the spirit of Shangri-La hospitality, and I am so grateful for his help. I highly recommend Shangri-La Dubai not only for its luxury and comfort, but for the outstanding service provided by staff like Khodarahm. I will definitely return on my next visit to Dubai! My stay was from Sep 26-Oct 2. Birthday Celebration <3
Stayed 6 nights in Sep 2025