Royal Falcon Hotel3.0 out of 5.0
Recent guest reviews
This is good hotel with great location. .I've been staying at Royal Falcon Hotel for more than 3 or 4 times . As a frequent traveler to Dubai, I've been hotel hopping here for a while. This time I decided to check out this hotel and I'm glad I chose this. Immaculate hospitality and service at its best. but i always booked for king bed and they always giving me twin bed. any way thanx good hotel Very good staff Thanks
I'm not too picky, and im so easy to please. But not this time. They are not following the booking properly. I ordered double room and they put me to a twin room. Tried to request politely, and yes they transfer me to a more smaller room. The room is not ready for guest. I know it because i used to work in hotel. Then i called room service to request for the things that is missing in the room. I know already, that room is only for a single guest. And i confirmed it by asking the housekeeping staff. But since I'm kind, i let it pass... the hotel is too old. Water is dripping from the ceiling inside the toilet. The shower stand is only on the level of my chest, tried to put it up but still falling. There's only two things i like about the hotel, air conditioning and the location. Not recommendable and definitely not comming back again.
First of all The Receptionist there was one girl who was decent & the other crew was so rude to me when i was cancelling 1 of my reservation to 2 rooms & they are not giving solutions to problems but they try to make it more difficult.. Second the disco was below my rooms so at night u couldnt sleep well cuz of the music and the room rated 3 of 10 third u fill unsafe in this hotel cuz some people at night come to the disco they seem to be dangerous people.. Forth The breakfast is sooo poor no varities of cheese just one type of cheese only and the eggs so the breakfast is soooooooo bad and pooor im leaving now the hotel and i dont recommand it at all..
I didn't like the way the receptionist named Sadia Khan treated me, she let me wait for 30 minutes. What the heck, she's just standing there and doing nothing. If you have customer coming , please treat them nicely. No apologies, no sorry received from them as well. The door is not working well, the AC is not working well too. Its better to stay in mall to get refreshed. One indian guy downstairs is asking room number as If youre going to their very luxurious hotel illegally like without a room booked. Im a traveller, Ive travelled lot of countries and I dont recommend this hotel. We paid more than what is showing in booking.com and they dont even serve customers nicely. Im really pissed off with that receptionist, I dont understand why you're letting those kind of useless of people to work in your hotel.
I rarely write reviews.. but for the budget hotel,they are too good. I stayed in 4th floor. Clean rooms,friendly staff and facilities. Location is excellent 5 steps away from salah al din metro. Must try
I stayed in this hotel, I'm totally disappointed. No place for my disappointment, even I can't rate them 1 star, the receptionist who did the check in he forgot to returned our ID's. And after of whole week keep on looking for our ID's, we tried to called the hotel, and then the rude filipina operator pick up the call, when we were asking why no one just give us a call to inform that our ID is there, she responded so rudely that I want to burst. She should not work in hotel, market is better place for her. And then I called again, telling her to transfer the call to hotel manager or front office manager, she didn't transfer the call, she gave it to Jessa, as per her she's the front office manager,!another rude employee, she didn't even apologized for the troubles that I encountered in there hotel, just because of the negligence of their hotel. Please guys be aware of this hotel! Totally unorganized, all the negativity surrounds in that hotel. Please do train those types of employees
We stayed in this hotel for 7 nights. Every day we had clean room,clean sheets and a room was perfect for two of us. Every day we had nice breakfast with different food to choose and everything was tasty. Nearby you have two malls for shopping and metro station is just one minute to the hotel. If you travel to Dubai you can checkout this nice hotel.
We stayed at this hotel for 9 nights, it's really a good hotel, very neat, early and convenient check in and check out, friendly staff and more importantly perfect location which is near lots of different shops like day to day. Totally, if you want to have an economic and convenient stay, don't hesitate to select this hotel.
We just tried, but it all ended up very well. The hotel is near a metro station, the traffic around the place is moderate and across it are shopping centers that has just about every basic things that you need as a traveler in the city. The staffers are friendly. The room we had was not big, but it was newly renovated and clean. A pleasant experience was when we were at the breakfast table and then joined in by the Banquet Manager, MB Thapa, for some casual talk. It then became a regular casual meet every morning for our three days stay. We were introduced also to their VP who is another very friendly man... This seems like the usual way of service here, something that matters especially for travelers far away from home. After our tour to Abu Dhabi, we've decided to come back again to Royal Falcon Hotel for another three days stay with our new found friends in Dubai.
I was there around 3:00 for check in there was a lady from reception she told me She can't checkin alone, she said because of hotel police I told that girl I'm here already other people they will come after 1 hours agin I told her they will present ID upon they arrivals let me go to the rooms reservation was under my name but she kept me lobby more than 2 hours I don't really know what amazing police is there Maybe that's the last visit I maybe I will not go anymore there even no recommended to anyone !!! The front desk staff lack of training they should to learn how to deal with costumer !!!!! The lady staff at the front desk They are not welcoming, shes talking to rude . I think she don't know hospitality industry 😒 In the room carpet was so bad and wifi very poor only working cooredoor not in the room !!! Breakfast was not bad !!!
- Free WiFi in rooms and public areas
- Onsite dining
- Concierge services
Located in Deira within 2 miles (3 km) of Gold Souk, Royal Falcon Hotel is within a few miles (5 km) of other popular sights such as Deira City Centre. This 3-star hotel has 84 rooms and welcomes guests with a restaurant, free in-room WiFi, and a nightclub. Located in central Dubai, the hotel is also near BurJuman Mall and Al-Maktoum Stadium.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.
Royal Falcon Hotel's 84 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and 24-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other standard amenities include free bottled water, phones, and desks.
Royal Falcon Hotel features a nightclub, free WiFi in public areas, and a meeting room. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and free newspapers.
Reviews from Trip Advisor
17% of guests recommend this hotelTotal of 121 reviews