Rixos The Palm Hotel & Suites

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
VIP Access

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Photo gallery for Rixos The Palm Hotel & Suites

Exterior
Creator video
Grand Suite, 1 Double Bed (Penthouse - Executive) | 1 bedroom, premium bedding, down comforters, Select Comfort beds
1 bedroom, premium bedding, down comforters, Select Comfort beds
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar

Explore the area

Map
Palm Jumeirah, East Crescent, Dubai, 18652
  • Mall of the Emirates
    ‪27 min drive‬
  • Souk Madinat Jumeirah
    ‪29 min drive‬
  • Burj Al Arab
    ‪30 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪48 min drive‬
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Room options

Room, 1 King Bed, Pool Access

  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • 2314 sq ft
  • Resort view
  • Sleeps 6
  • 2 Double Beds

Family Suite, 3 Bedrooms

  • 2691 sq ft
  • Sea view
  • Sleeps 8
  • 3 Double Beds

Deluxe Room, 1 King Bed, Sea View

  • 569 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room

  • Sleeps 5
  • 1 King Bed

Room

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Senior Suite, 1 King Bed, Sea View

  • 969 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Senior Suite, 2 Bedrooms

  • 1615 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Suite, 4 Bedrooms

  • 3983 sq ft
  • Sleeps 9
  • 4 Double Beds

Premium Room, 1 King Bed, Sea View

  • 700 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Suite, 4 Bedrooms (Penthouse)

  • 3983 sq ft
  • Sea view
  • Sleeps 10
  • 4 Double Beds

Premium Room, 1 King Bed, Garden View

  • 712 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 5 Bedrooms

  • 4306 sq ft
  • Sleeps 10
  • 5 Double Beds

Junior Suite, 1 King Bed, Sea View

  • 747 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Sea View (Panoramic)

  • 4092 sq ft
  • Sea view
  • Sleeps 6
  • 2 Double Beds

Grand Suite, 1 Double Bed (Penthouse - Executive)

  • 6369 sq ft
  • Sea view
  • Sleeps 9
  • 1 Double Bed

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About the neighborhood

Dubai

Located in Palm Jumeirah, Rixos The Palm Hotel & Suites is 3.5 mi (5.7 km) from Aquaventure. This 230-room, 5-star hotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Aquaventure - 12 min drive - 3.8 miles
  • Mall of the Emirates - 27 min drive - 11.9 miles
  • Souk Madinat Jumeirah - 29 min drive - 11.4 miles
  • Wild Wadi Water Park - 29 min drive - 12.0 miles
  • Burj Al Arab - 30 min drive - 12.2 miles

Getting around

  • Atlantis Aquaventure Waterpark Station - 11 min drive
  • Dubai Intl. Airport (DXB) - 49 min drive

Restaurants

  • ‪Andaz Dubai The Palm, by Hyatt - ‬20 min drive
  • ‪Peacock Alley - ‬4 min drive
  • ‪Club Vista Mare - ‬20 min drive
  • ‪Ibn AlBahr - ‬20 min drive
  • ‪The Locale - ‬20 min drive

About this property

Rixos The Palm Hotel & Suites

Luxury hotel on the beach, with 2 outdoor pools
Rixos The Palm Hotel & Suites features a private beach, a full-service spa, and 2 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 300 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach hotel include a nightclub, a children's pool, and a gym.
40-inch plasma TVs come with digital channels, and guests can stay connected with free WiFi. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include minibars, coffee makers, and free newspapers. Housekeeping is available on request.
A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish, Ukrainian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bodrum Restaurant
  • L Olivo Restaurant
  • Toro Loco Steakhouse

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas
  • Water skiing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (682 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Frequently asked questions

Is a free cancellation option available at Rixos The Palm Hotel & Suites?

Rixos The Palm Hotel & Suites provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see within easy reach of Rixos The Palm Hotel & Suites?

This hotel is situated in Palm Jumeirah, just steps from Palm Islands. You'll also find Aquaventure and Lost Chambers Aquarium within a short drive.

Will I be able to park at Rixos The Palm Hotel & Suites?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Rixos The Palm Hotel & Suites?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, aromatherapy, and body wraps.

Does Rixos The Palm Hotel & Suites have a casino on the premises?

No, Rixos The Palm Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Rixos The Palm Hotel & Suites?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What do couples enjoy most about Rixos The Palm Hotel & Suites?

This waterfront hotel offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private pools.

Does Rixos The Palm Hotel & Suites have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Rixos The Palm Hotel & Suites feature a restaurant that includes a breakfast menu?

Yes, Rixos The Palm Hotel & Suites has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Rixos The Palm Hotel & Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Rixos The Palm Hotel & Suites.

Are there connecting rooms at Rixos The Palm Hotel & Suites?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Rixos The Palm Hotel & Suites?

The closest major airport to Rixos The Palm Hotel & Suites is Dubai Intl. Airport (DXB), which is 26.1 mi away (49 minutes by car). Another top airport is Al Maktoum Intl. Airport (DWC), which is around 16.3 mi away.

Can I book a room with a balcony at Rixos The Palm Hotel & Suites?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy sea or garden views.

Does Rixos The Palm Hotel & Suites host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Rixos The Palm Hotel & Suites.

Rixos The Palm Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 438 out of 722 reviews
Rating 8 - Good. 184 out of 722 reviews
Rating 6 - Okay. 68 out of 722 reviews
Rating 4 - Poor. 20 out of 722 reviews
Rating 2 - Terrible. 12 out of 722 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mikalai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Anna

Stayed 7 nights in Feb 2025

10/10 Excellent

Paula Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bedroom suite was huge. Food in the steak restaurant was amazing
Stayed 5 nights in Jan 2025

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Third visit, this hotel is amazing. Suitable for all ages, the choice and quality of the food is excellent
Stayed 4 nights in Jan 2025

10/10 Excellent

Emma

Stayed 4 nights in Dec 2024

10/10 Excellent

Justyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel,staff very friendly.Got an upgrade from 3 bedrooms to a penthouse,very much appreciated!In a restaurant chefs more than happy to help with my gluten free diet requirements. The only thing was that,it’s time to renovate interiors,fresh wallpaper and a lick of paint would make it perfect.
Stayed 4 nights in Dec 2024

10/10 Excellent

Edward Charles

Traveled with family and small children
Everything about this hotel was first class. The staff are unbelievably attentive. The food in th buffet restaurants was excellent. We had 3 meals in the ala carte restaurants which were all exceptional. Would highly recommend this hotel for anyone looking for great service dining and exceptional staff
Stayed 6 nights in Nov 2024

10/10 Excellent

KENNY OLADIPUPO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Of The Staffs Are.Exceptionally Great With Outstandimg.Customer Service. The Young Ladies At The Cookie Snack Bar At The Lobby Are The Face Of The Resort. They Engage With Every One Passing Bye With Beautiful Small And.Passion For The Best Customer.Experiemce
Stayed 8 nights in Aug 2024

10/10 Excellent

Greig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rixos has it ALL!

There is not enough I can say about Rixos, on The Palm. Exceptional views, fantastic service, excellent accommodation and it has everything you need - pools, the beach, a spa, a full service salon - whatever you need and want, they have it. We were spoilt for choice with the restaurants, each one providing something different and unique. We will be back as a family for our next trip. They have a beautiful kids club and the package is all inclusive. This resort is great value for money.
Stayed 7 nights in Nov 2024

10/10 Excellent

Alan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for super efficient staff great for family’s loads to do and great experience all around will definitely be heading back.
Stayed 11 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay. Treated like with the upmost respect. Any issues or concerns where dealt with straight away.
Stayed 6 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service friendly staff nothing was to much all facilities were great dubai is just a nice place to visit looking to return in the near future special shout out to javed front of house
Stayed 10 nights in Sep 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury and excellent for dietary requirements
Stayed 7 nights in Sep 2024

10/10 Excellent

Lily

Stayed 8 nights in Aug 2024

10/10 Excellent

Jadeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i lived this resort! truly a 5 star place and the staff was so nice and helpful! i did get tired of the hotel food pretty quickly but their food was good and fresh! loved my stay here
Stayed 6 nights in Jul 2024

10/10 Excellent

Leanne

Stayed 2 nights in Jul 2024

10/10 Excellent

Kulvarn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay there abd the staff were very friendly
Stayed 3 nights in May 2024

10/10 Excellent

Karley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday
Stayed 4 nights in Apr 2024

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2024

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2024

10/10 Excellent

yavuz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back
Stayed 4 nights in Jan 2024