Raffles The Palm

Property class: 5 and above
VIP Access

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Garden
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
West Cresent, Palm Jumeirah, Dubai, 213208
  • Place, The Pointe
    ‪6 min drive‬
  • Place, Aquaventure
    ‪7 min drive‬
  • Place, Palm Jumeirah Mall
    ‪9 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Suite, Club Lounge Access (Duplex)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Garden Walk Room With Private Terrace

  • Garden view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Premier Jacuzzi Suite, Balcony, Club Lounge Access

  • Sea view
  • 2368 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premier Room, Balcony, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Premier Palm Room, Balcony

  • Sea view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Premier Suite, Club Lounge Access (Balcony)

  • Sea view
  • 1755 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Raffles, Club Room, Club Lounge Access, Ocean View

  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Raffles Club Palm Room, Club Lounge Access

  • Sea view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

Signature Suite Palm, Balcony, Club Lounge Access

  • Sea view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Club Room, Terrace, Club Lounge Access

  • Sea view
  • 2185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Raffles, Royal Villa, 4 Bedrooms

  • Garden view
  • 10226 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 2 Large Twin Beds

Signature Suite Ocean, Balcony, Club Lounge Access

  • Sea view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Raffles, Presidential Suite, 2 Bedrooms

  • Sea view
  • Sleeps 4
  • 1 Double Bed

Raffles, Villa, Multiple Beds

  • Sea view
  • 4 bedrooms
  • Sleeps 10
  • 1 Large Twin Bed and 3 King Beds

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About the neighborhood

Dubai

Located in Palm Jumeirah within 2 miles (3 km) of Lost Chambers Aquarium, Raffles The Palm is within a few miles (5 km) of Aquaventure. This 340-room, 5-star hotel welcomes business and leisure travelers with a private beach, a full-service spa, and 4 restaurants.

What's nearby

  • The Pointe - 6 min drive - 2.1 miles
  • Aquaventure - 7 min drive - 2.1 miles
  • Palm Jumeirah Mall - 9 min drive - 3.6 miles
  • AURA SKYPOOL Dubai - 9 min drive - 3.8 miles
  • The View at The Palm - 9 min drive - 3.8 miles

Getting around

  • Atlantis Aquaventure Waterpark Station - 6 min drive
  • Al Maktoum Intl. Airport (DWC) - 39 min drive

Restaurants

  • ‪UBK - Urban Bar & Kitchen - ‬15 min walk
  • ‪Mimo Café - ‬14 min walk
  • ‪Th8 Palm beach bar - ‬12 min walk
  • ‪Raffles Palm Dubai Club Lounge - ‬1 min walk
  • ‪BCH:CLB - ‬9 min walk

About this property

Raffles The Palm

Guests of Raffles The Palm have access to a private beach, a full-service spa, and an indoor pool. A stay here includes free valet parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include an outdoor pool, a children's pool, and a 24-hour gym.
48-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and bathrobes, and memory foam beds with down comforters ensure a restful night. Furnished balconies or patios, iPod docks, and sitting areas are also available. Housekeeping is available on request.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cinq Mondes has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 200 for adults and AED 100 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blüthner Hall
  • Le Jardin
  • Matagi
  • Piatti by the Beach

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 25 2026 to May 31 2026 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 3400
  • New Year's Eve (December 31) Gala Dinner per child: AED 1400 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 200 for adults and AED 100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free valet parking, along with a car charging station.
Property Registration Number 816803

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Raffles The Palm Hotel
Raffles The Palm Dubai
Raffles The Palm Hotel Dubai
Raffles The Palm (Opening October 2021)

Frequently asked questions

Is a free cancellation option available at Raffles The Palm?

Raffles The Palm provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Raffles The Palm?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at Raffles The Palm on Apr 22, 2026 start from $232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Raffles The Palm?

This hotel is situated in Palm Jumeirah, close to Marina Beach, Mall of the Emirates, and Aquaventure. You'll also find Lost Chambers Aquarium and The Pointe within a short drive.

Is there a spa at Raffles The Palm?

Cinq Mondes is the hotel's spa and services include hot stone massages, deep-tissue massages, couples treatments, and body wraps.

Does Raffles The Palm include a casino?

No, Raffles The Palm doesn't have a casino.

Is there an indoor pool at Raffles The Palm?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 6:00 PM.

Does Raffles The Palm feature a restaurant that includes a breakfast menu?

Yes, Raffles The Palm has 4 restaurants, and serves buffet breakfast each morning for a surcharge. Please note that the dining venue will be closed between March 25 2026 and May 31 2026 (subject to change).

Does Raffles The Palm allow pets to stay free of charge?

No, pets and service animals aren't allowed at Raffles The Palm.

What is the closest airport to Raffles The Palm?

The closest major airport to Raffles The Palm is Al Maktoum Intl. Airport (DWC), which is 29.5 mi away (39 minutes by car). Another top airport is Dubai Intl. Airport (DXB), which is located 23.1 mi away (47-minute drive).

Does Raffles The Palm host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Raffles The Palm.

Raffles The Palm Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 251 out of 294 reviews
Rating 8 - Good. 26 out of 294 reviews
Rating 6 - Okay. 5 out of 294 reviews
Rating 4 - Poor. 5 out of 294 reviews
Rating 2 - Terrible. 7 out of 294 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel, the staff are amazing, great restaurants- loved it!
Stayed 3 nights in Jan 2026

4/10 Poor

Mohammed

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
When I checked in front desk staff immediately tried to upsell me a club room in order to get a view from the room which I had already paid for Rooms were not made up and we needed to call to mind them at 5pm and 3pm as we had two rooms Resort seemed understaffed and under resourced as service was terrible Breakfast felt like a feeding frenzy and staff were impatient, rude nor attentive Overall a poor experience especially from a hotel chain like the raffles and to be honest it felt like manager was told to cut costs and make more return from guests
Stayed 3 nights in Jan 2026

2/10 Terrible

Anthony

Stayed 3 nights in Jan 2026

10/10 Excellent

Clarke

Stayed 7 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2025

10/10 Excellent

Rashid, Leeds

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 8 nights and what a lovely experience and room. Staff was lovely. Will definitely stayin alot more at raffles
Stayed 8 nights in Dec 2025

2/10 Terrible

Adelis

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor service from arrival. Internet failure prevented room key access and elevator use. Two Club rooms booked, but service and food quality did not justify the price. Unacceptable for a hotel of this level.
Stayed 2 nights in Dec 2025

10/10 Excellent

amer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good stay
Stayed 7 nights in Dec 2025

6/10 Okay

Emanuel

Stayed 4 nights in Dec 2025

10/10 Excellent

Arto

Liked: Cleanliness, staff & service, amenities
Hotel was absolutely outstanding
Stayed 6 nights in Dec 2025

10/10 Excellent

Kashish

Awesome
Stayed 3 nights in Dec 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
wow
Stayed 1 night in Oct 2025

2/10 Terrible

Adelis

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
When we checked in the WiFi was down. And they couldn’t make us any key cards to go up and down the elevator and into our rooms which were ready. It didn’t get back on until 9pm Which is fine. But since we were still checked In and we had access to the lounge on the 6th floor. We had to tell someone to let us up or down every time. And every time it was a hassle, the people downstairs would ask us a million times what room, if we were staying there, etc. and it was every time. I understand once or even twice… but I was staying with my son and daughter and my niece. So if they had to go get something or wanted to go to the room it was a pain. There should have been better communication with the staff and letting them know what was happening. We weren’t the only guests that checked in that day. It was very uncomfortable and unprofessional.
Stayed 1 night in Dec 2025

2/10 Terrible

Musslim

Stayed 2 nights in Dec 2025

10/10 Excellent

YounJung

Traveled with group
Liked: Cleanliness, staff & service, amenities
너무나도 친절한 직원들 덕분에 호텔에서 머무는 시간이 행복했습니다. 특히 컨시어지 직원들에게 감사했습니다.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
The most amazing hotel, beautiful clean, all staff were brilliant and helpful. If you want luxury this is the best there is
Stayed 3 nights in Dec 2025

10/10 Excellent

fatih

Stayed 3 nights in Nov 2025

10/10 Excellent

Shannon

Stayed 3 nights in Dec 2025

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, amenities
Wir waren früher schon dort, wo es noch das Kempinski Hotel war. Es ist wirklich schön und wir werden wieder kommen. Was mich aber gestört hat die Besetzung des Liegens früh am Morgen am Strand mit nur einem Buch oder einer Zeitschrift und die Angestellten durften nichts dagegen unternehmen. Auch in der Lounge mit den vielen kleinen Kindern war es immer wieder zu laut für uns. Wir durften 4 Nächte dort verbringen.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hanadi Chitouh Amina

Stayed 4 nights in Nov 2025

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Raffles The Palm was nothing short of extraordinary. From the moment I arrived, I was welcomed with a level of warmth and professionalism that instantly set the tone for an unforgettable experience. Their service is truly impeccable—every detail, no matter how small, is handled with such precision, care, and finesse that it elevates the entire stay to a new standard of luxury. What stood out most was the effortless harmony between elegance and comfort. Every interaction felt sincere, every request was met with genuine attentiveness, and every space within the property reflected a commitment to excellence. It is rare to find a place where you feel both completely at ease and continually impressed, but Raffles The Palm achieves this beautifully. This is the first time I’ve walked away from a hotel feeling not just satisfied, but genuinely inspired by the experience. It was worth every moment, and I found myself already planning my next visit before I even checked out. Their service doesn’t simply exceed expectations—it redefines them:)
Stayed 7 nights in Nov 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very excellent !!! Rooms are very clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it :-)
Stayed 3 nights in Nov 2025

10/10 Excellent

Firat Coskun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025