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Baniyas Road, Dubai,
1-844-663-2269

Recent guest reviews

I was particularly happy with customer service. A retired woman travelling alone and a bit jet-lagged, I had multiple requests for information etc. In each instance I was helped quickly, accurately and with complete respect and kindness. Will definitely stay again!

My special regards to housekeeper Sobhan Was helpful with fast services 🌹🌹

Awesome staff and hotel ambiance. I loved the experience!

This is a short cab ride from the airport, the staff are all very professional and friendly. The hotel was incredibly clean. Only down size was the shower was small and cramped.

The staff was nice and super friendly and they did well to accommodate you as a new guest

* Great hotel with all amenities and facilities * Connected to the mall * Super Fast wifi * Super friendly and helpful and courteous staff * Great breakfast and great bar/restaurant * Amazing room with a great view * Pricey but good value for money * Very easy to hail taxis * Opposite the metro station

A prime location especially since I had a 23 hour layover in dubai. Located inside of deira city center

we were in dubai on business, and this hotel is very conveniently located just a few mins from the airport and there is a connecting mall just behind the hotel which can be accessed via the 2nd floor. hotel is clean and comfortable, and good value for money.

Outstanding hotel, staff, food, and location. Can't get any better.

I stayed here for a day as I passed through on my way to Afghanistan so when I had the opportunity to take a short break, I chose Dubai and, being a creature of habit, the same hotel. The hotel itself is very clean and well maintained. It is located in Deira, and connected the huge Deira City mall. I'm not a huge shopper but I found the location excellent because I had access to Carrefour's (I think it's a French Wal-Mart) and plenty of familiar places to eat. The personnel at the hotel are very friendly and all speak English to one degree or another, making communication in a foreign land much easier. They are extraordinarily polite and each, no matter what job they have, greet guests each and every time. As we didn't plan on doing much but wanted to see the city, the concierge proved very helpful, providing necessary information for tourists to enjoy their stay. But then again, we didn't make any out of the ordinary requests nor did we want to visit any obscure or out of the way places. The breakfast was complimentary and provided a good cross section of American, European, Indian and Arab foods. The wait staff was very attentive. There is a underused gym with plenty of aerobic machines and free weights. But don't let the photo fool you...the mirror on the wall makes it appear there are twice as many treadmills as there are (in reality about 8 or 10) The rooftop outdoor pool, when I went at the end of March, was not crowded, open late, and had nearly bathwater temperatures. In the late afternoon it became a little chilly as the winds picked up, more noticeable on the 8th floor. Only had a few drawbacks. Alcohol, as one would imagine is fairly pricey, especially at the hotel. The room "bar" was very expensive although it offered a wide variety of nips and pints. We got some good advice and bought some rum and wine inexpensively at the duty free shop of the airport. We sort of "prepped" in our room if we went out and had a drink or two away from the room/hotel. The hotel bar was dead on the two occasions we happened by but I know there are places to go if one wants to party. In fact there was some gathering going on on the 2nd floor my last night, but I think it was a private affair. There was no card or pamphlet in the room explaining whom to call for what service (laundry, housekeeping, information, concierge, room service, wake up call) so we referred to the symbols on the phone. Some would ring and ring and never answer, so the default became to call the operator or front desk. The air conditioning was uncomfortably cold, even at its warmest setting. We got to the point where we would call down and have it shut off in our room and turn it back on needed, which the staff did so promptly. Had only two issues with replacement items. Didn't get a newspaper two days in a row and had to ask for it. Also, had to request new bath towels one day. At least one of these seemed to be derived from some confusion as to when we were checking, as evidenced by a manager suddenly entering our room at one point (after knocking and stating "housekeeping") and inquiring as to when we were scheduled to leave. This was much more amusing than it was annoying however, as my gf had just come out of the shower. Overall it was a great, albeit short, trip and our stay was very enjoyable. It was nearly as enjoyable as some of resort destinations in Cancuun, Mexico I've been to but I would give a nod to the hospitality to the City Centre Hotel and the sun is almost guaranteed (which I'm sad to say, I can't say for Mexico in my limited experience). The city is easy to get around, relatively inexpensive, everything is in English, and there is plenty to see and do. We opted to mostly hang out at the hotel and enjoyed our stay immensely as a result. I would go back without question, assuming the price is right.

Even though I asked for non-smoking room I was placed in a room that obviously had been a smoking one in the past. As you can tell, I disliked the odor.

Baniyas Road Dubai

Hotel highlights

  • Walking distance to City Centre Deira
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Deira within a short walk of City Centre Deira, Pullman Dubai Creek City Centre is within 2 miles (3 km) of other popular sights such as Dubai Creek. This 5-star hotel has 318 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour fitness center. It's connected to a shopping center in central Dubai and also close to BurJuman Mall and Gold Souk.


Dining

Enjoy a bite to eat at Medley Restaurant, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All of Pullman Dubai Creek City Centre's 318 soundproofed rooms provide minibars, coffee makers, and free newspapers. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free bottled water, safes, and phones are also standard.


Property features

Guests of Pullman Dubai Creek City Centre enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 135 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a sauna, and an outdoor tennis court.

Room options

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Superior Twin Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Junior Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Family Room, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Pullman Dubai Creek City Centre

Everyone (6) Business (2) Couples (2) Family (1) Other (1)
5
Family

I was particularly happy with customer service. A retired woman travelling alone and a bit jet-lagged, I had multiple requests for information etc. In each instance I was helped quickly, accurately and with complete respect and kindness. Will definitely stay again!

By , from Auckland on Jun 11, 2019

Review comment responded on Jun 11, 2019

Dear Ms. Kay, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

4
Everyone

My special regards to housekeeper Sobhan Was helpful with fast services 🌹🌹

By on Feb 23, 2019

Review comment responded on Mar 31, 2019

Dear Valued Guest, Thank you for taking time to share your experience following your stay at Pullman Dubai Creek City Centre. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

5
Everyone

Awesome staff and hotel ambiance. I loved the experience!

By on Dec 6, 2018

Review comment responded on Dec 10, 2018

Dear Valued Guest, Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager.

4
Everyone

By on Oct 15, 2018

Review comment responded on Oct 23, 2018

Dear Valued Guest, Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager.

4

convenient, clean and friendly

Everyone

This is a short cab ride from the airport, the staff are all very professional and friendly. The hotel was incredibly clean. Only down size was the shower was small and cramped.

By , from Cleveland, OH on Dec 17, 2017

Review comment responded on Dec 20, 2017

Dear M. Caleb, Thank you for choosing Pullman Dubai Creek City Centre! We are pleased to know you have enjoyed your stay with us. Please accept my sincerest apologies for your experience with the shower in the room. Rest assured that we are currently looking to that to avoid future occurrence. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

4

nice hotel, was expecting more out the stay

Everyone

The staff was nice and super friendly and they did well to accommodate you as a new guest

By , from florida on May 27, 2017

Review comment responded on Jun 6, 2017

Dear Valued Guest, First and foremost, allow me to thank you for this nice and thorough review which will definitely encourage our staff to continue delivering great quality service to exceed the expectations of our guests. We are happy you have enjoyed the view from your room, along with the hotel location and facilities. The rooms in the hotel are designed and furnished to accommodate the needs of our guests by providing the highest quality service in the most luxurious atmosphere. We are pleased you have enjoyed your stay with us. Once again thank you for your nice comment and we look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

5

5 star hotel connected to the mall!

Everyone

* Great hotel with all amenities and facilities * Connected to the mall * Super Fast wifi * Super friendly and helpful and courteous staff * Great breakfast and great bar/restaurant * Amazing room with a great view * Pricey but good value for money * Very easy to hail taxis * Opposite the metro station

By , from Karachi, Pakistan on Dec 11, 2016

Review comment responded on Dec 14, 2016

Dear Guest, Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager.

4

great hotel

Other

A prime location especially since I had a 23 hour layover in dubai. Located inside of deira city center

By on Aug 13, 2014

4

great business hotel

Business

we were in dubai on business, and this hotel is very conveniently located just a few mins from the airport and there is a connecting mall just behind the hotel which can be accessed via the 2nd floor. hotel is clean and comfortable, and good value for money.

By on Mar 23, 2014

5

dubai in 5 days.

Couples

Outstanding hotel, staff, food, and location. Can't get any better.

By on Mar 20, 2013

Pullman Dubai Creek City Centre

Baniyas Road, Dubai, 61871
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