2 Stars – Extremely Disappointing – Misleading Advertising and Poor Maintenance
I booked this hotel based on its advertising as a unique “free-floating hotel in the middle of a creek,” which sounded like a magical, truly water-surrounded experience. In reality, it’s permanently docked to the mainland with no actual floating sensation—it’s just connected to land like any regular waterside property. Only one side of the hotel has a water view; the other side faces a parking lot full of cars, which feels like false advertising.
The biggest issue, however, is the shocking lack of cleanliness and hygiene. The bathrooms show clear signs of mold and mildew on the tiles and grout, plus rust on fixtures and metal parts. It’s unacceptable in any accommodation, let alone one charging for a “premium” waterfront concept. The overall maintenance is neglected, and it shows everywhere.
The only upside is the lower price compared to other hotels in the area, but as the saying goes, you get what you pay for. I wouldn’t return and can’t recommend this place to anyone expecting a clean, honest waterfront stay.