Everything was a mess. The hotel lobby smelled like strong perfume/cologne, AND cigarette smoke, the room stunk to high heavens after being sprayed with air freshener. I am a severe migraine sufferer and had to leave the room immediately and take medication. They found us another room after 2 hours, but the smell there wasn't great either. The plug to power up your phone didn't work, the bathroom flooded every time you turned on the shower, the hairdryer kept cutting out after 15 seconds, and on it went. The staff tried their best to apologize profusely, and were lovely, but honestly we were so tired of everything going wrong, that will never stay there again!