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Mercure Gold Hotel Al Mina Road Dubai

4.0 out of 5.0
Al Mina Road, Dubai,
1-844-663-2269

Recent guest reviews

Great location and very nice staff. Hotel needs some updates. Parking is available.

Nice hotel with free shuttle to the beach and shopping malls. The staff is very friendly and helpful. There is a convivence store next door and a bank. The food was good in the restaurant at the hotel.

Very affordable hotel with very friendly staff. The location is not the best and you will need a taxi to go anywhere. Taxis are always available for the most part. Only bad thing is it can be noisy in the evening from music playing in the in hotel lounges. Personally I would stay closer to the marina or Dubai mall or a more central location next time.

Staff was super nice and respectful. Our rooms were clean.I will definitely recommend this hotel.

The hotel staff is excellent, very friendly, welcoming. Check-in and check-out were fast. They even offered free late check-out. The rooms are well-appointed and comfortable and superior rooms offer shower as well as bathtubs. There are free shuttle buses going to La Mer and Dubai Mall and it takes about 10 minutes by taxi to the nearest metro station. There's a small supermarket next to the hotel and a nice cafe/restaurant in 5-minute walking distance. Some rooms near the hotel's karaoke/club can be noisy.

good location nice people that went out of their way to help any time we had a question clean open room Did leave a small nice cample/,

Average hotel nothing spectacular. Good location, taxi service and bellman A plus Close to Jumeirah beach.

I booked for a 2 nights stay with my family, hubby and 14 months baby. It was so disappointing, starting from the location, the condition of facility, the atmosphere... And on top of this all, on our second night of stay, it was weekend, there was a party going on on the roof top, and we could hear the music so loud from our room. Despite the fact that we kept complaining to the management about the loud noise, they had nothing to say, except: they have booked the roof top for a party, we cannot interrupt, we are sorry for the inconvenience and you can check out later tmrr, as compensation. And the loud indian music kept on going until 3 am and me, my husband and our 14 months baby were awake and roaming around the room all night... It was hell, packed our bags early morning and left the hotel to never ever come back.

They were doing renovations and had no computer room. They tired to get us to pay a just in case charge of $300 AED ($83 USA dollars) on top of the small hotel Tax charge of $48 (covered the entire stay of 6 days). Just in case means if you order room service. I saw a roach at the front door. it crawled back under the door to the outside. bathrooms are really small. Al-in-all my stay was ok because I barely stayed in the room I did tours and sight seeing. There is a dominoes and a restaurant where on the same side of the street one street down.

The smell of the hotel, and especially my room was very unpleasant. It smelled like it had been there since the inception of the town. The pool was smaller that I thought. There was mold growing in the bathroom sink. Unfortunately, I had to take a cold shower on a day I had been swimming in the Arabian Gulf. It was freezing, no hot water. Apparently there are charges for room service. I ordered buckets of ice 3 times without knowing it was costing me. Also, if you order soda from room service its 20AED per soda, but the menu in the room states the sodas are 16EAD, but that's only if you drink their warm sodas out of the mini fridge. That might have been nice to know also. The bed was comfortable. The room is also very dark and I felt like I was in a dungeon. If you like dark spaces, you may like this, but I like bright sunlight entering the room, and if it's night time out, I like lights that actually work and are bright. When we left the room each day, they did not clean it or throw away trash or take empty ice buckets or dirty glasses, rather they just left all of it there and gave you new towels that looked dirty and made your bed. I cannot believe I picked this hotel to stay at. It stated it was a 4 star, but it certainly isn't. I am just glad I had day excursions planned, which limited my time in the hotel itself.

Nothing to say! not money value ! Noisy! Small bed

Overrated. Would not stay there again. The beds were small and hard. The rooms were filthy.

Pros: Friendly and helpful staff; free covered parking; fast wifi Cons: Location - far from most things you would want to do; small pool; pool has large tarp covering which blocks out sun

One of the best places to stay for the price... The hotel is clean, nice staff, good location, and has a truly high speed internet (even though it is not free).

I have stayed before in many great hotels and this hotel is very comfortable and very clean with great staff. However, be aware of few facts before you check into this hotel: 1. Cheap rooms don’t have a shower or even a curtain over the tub, and trust me you’ll be sweating a lot in Dubai in summer times so stay clear from their cheapest rooms as it doesn’t tell online what type of room you’re getting. Management was kind enough to upgrade me to bigger room with great shower. 2. Rooms don’t have free internet or wireless and it costs a lot for 30 minutes only their lobby does have free WIFI. 3. Across from the hotel there’s a supermarket and a lot of restaurants and but they’re at the back of the buildings facing the hotel (so explore around) and no one will tell you as they want to sell you their expensive foods. 4. There a lot of things that didn’t work but maintenance was quick and fixed the problem, but that’s not their fault. 5. THE BIGGIE, most hotels in Dubai (four stars at least) have night clubs on the first floor and this one in addition had an Indian restaurant that played very loud music until 1:00 am, so stay away from their first floors or where the club rooms are located as the music plays on until 3:00 am.

Al Mina Road Dubai

Hotel highlights

  • Close to Jumeirah Mosque
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Jumeirah Mosque is within a mile (2 km) of Mercure Gold Hotel Al Mina Road Dubai, and other popular sites like Dubai Cruise Terminal are within a couple of miles (3 km). This 4-star hotel welcomes guests with 184 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking.


Dining

Enjoy dining at one of 2 onsite restaurants including Senses, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, entertain your taste buds with a drink at the bar/lounge, and mingle with other guests at the free manager's reception. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with satellite channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a minibar, a coffee maker, and free bottled water.


Property features

Guests of Mercure Gold Hotel Al Mina Road Dubai have access to an outdoor pool, a fitness center, and a rooftop terrace. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for AED 250 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Superior Double Room

Full 1 | Sleeps 3

Junior Suite

Full 1 | Sleeps 4

Executive Suite

Full 1 | Full 2 | Sleeps 6

Family Room

Full 1 | Sleeps 4

Guest reviews for Mercure Gold Hotel Al Mina Road Dubai

Everyone (16) Family (1) Friends (1) Other (1)
5
Everyone

By on Jul 7, 2019

Review comment responded on Jul 7, 2019

Dear Valued Guest, Thank you for the perfect scores and we are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Chris Fourment General Manager

5
Families

Great location and very nice staff. Hotel needs some updates. Parking is available.

By on Mar 29, 2019

Review comment responded on Mar 31, 2019

Dear Guest, Thank you for selecting our hotel and the review of your stay. We are happy to know that you liked the facilities and services offered in the hotel. We look forward to welcome you back and hope it will be as pleasant as the previous one. Sincerely,

5
Everyone

By on Mar 29, 2019

Review comment responded on Mar 31, 2019

Thank you for the great rating, we looking forward to welcome you back. Sincerely

5
Everyone

Nice hotel with free shuttle to the beach and shopping malls. The staff is very friendly and helpful. There is a convivence store next door and a bank. The food was good in the restaurant at the hotel.

By on Dec 5, 2018

Review comment responded on Dec 6, 2018

Dear Guest, Thank you so much for sharing your experience following to your stay with us. We are happy to know that you had a great time with us and we hope that your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

4
Everyone

Very affordable hotel with very friendly staff. The location is not the best and you will need a taxi to go anywhere. Taxis are always available for the most part. Only bad thing is it can be noisy in the evening from music playing in the in hotel lounges. Personally I would stay closer to the marina or Dubai mall or a more central location next time.

By , from Riyadh on Nov 18, 2018

Review comment responded on Nov 19, 2018

Dear Guest, Thank you for the kind review following your recent stay with us. It is a pleasure to read that you enjoyed the time at our hotel. We look forward to welcoming you back again in the near future. Sincerely, Manuel Garcia General Manager

3
Everyone

By on Sep 9, 2018

Review comment responded on Sep 10, 2018

Dear Valued Guest, Thank you for staying with us and we appreciate your feedback. We look forward to welcoming you back again in the near future. Sincerely, Manuel Garcia General Manager

5
Everyone

Staff was super nice and respectful. Our rooms were clean.I will definitely recommend this hotel.

By on Sep 9, 2018

Review comment responded on Sep 10, 2018

Dear Fifi, Thank you for choosing Mercure Gold Hotel and we are glad to know that you had a pleasant stay with us. We hope that your next visit will be as pleasant as the previous one. Sincerely, Manuel Garcia General Manager

4
Everyone

The hotel staff is excellent, very friendly, welcoming. Check-in and check-out were fast. They even offered free late check-out. The rooms are well-appointed and comfortable and superior rooms offer shower as well as bathtubs. There are free shuttle buses going to La Mer and Dubai Mall and it takes about 10 minutes by taxi to the nearest metro station. There's a small supermarket next to the hotel and a nice cafe/restaurant in 5-minute walking distance. Some rooms near the hotel's karaoke/club can be noisy.

By on Aug 13, 2018

Review comment responded on Aug 16, 2018

Dear Nadine, Thank you for staying at Mercure Gold Hotel and for the great review of your recent stay. It gives us honor to read that you enjoyed your stay and we make your experience a memorable one. We are happy to know that you liked the hotel room, our facilities and the services provided by our team members. Your kind review will be shared to all as we always aim to provide exceptional customer experience Once again, thank you very much for your time for sharing your review and we are looking forward to welcoming you back in the nearest future. Sincerely, Manuel Garcia General Manager

4

over all nice hotel,

Everyone

good location nice people that went out of their way to help any time we had a question clean open room Did leave a small nice cample/,

By on Mar 21, 2018

Review comment responded on Mar 26, 2018

Dear Valued Guest, Thank you for choosing Mercure Gold Hotel and for sharing the experience of your recent stay. We are glad that our location suits your needs and you were happy with our facilities and services provided by our team members. We are looking forward to welcoming you back in the near future. Sincerely, Mercure Gold Hotel Team

3
Everyone

Average hotel nothing spectacular. Good location, taxi service and bellman A plus Close to Jumeirah beach.

By on Dec 7, 2017

Review comment responded on Dec 9, 2017

Dear Valued Guest, Thank you for staying with us and for sharing your feedback. We hope that your next visit will be pleasant as the previous one. Sincerely, Sven Drewitz General Manager

Mercure Gold Hotel Al Mina Road Dubai

Al Mina Road, Dubai, 66431
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.