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Recent guest reviews

I liked the complementary breakfast. I took a bath and no one cleaned it for four days.

3 stars are enough for this hotel, I dont know how they clasified it as 5 stars hotel!!

I had a wonderful experience. Excellent service, wonderful buffet.

Good hotel, with professional staff and facilities. The only concern i have, its hotel staff ability to provide the service to the clients, without making a strange demands, like in my case, prior to my arrival, i ask hotel staff to arrange my pick up from airport, but hotel staff demanded my credit card number or pick up would not be provided, even it I prepaid my stay at the hotel, 3 months in advance. In other situation i may provide my credit card, but i was on the road, and used a public WIFI services, so i didn't want to take a chances, so i refused that demand, and just took a taxi from airport, and i glad i did , it was 3 times cheaper then to use hotel airport pick up services. So my advice to future travelers who still want to book this hotel, to use just a regular airport taxi in order to avoid hassle with the hotel pick up services of this hotel and price for that service that 3 times more expensive that regular taxi. The regular price is around $25-$28. The hotel pick up service cost is around $60.

NICE HOTEL AND GOOD STAFF NOT BAD LOCATION BEST PRICE FOR THAT

All went well, late check in and check out - no fees apply. Room clean , services good. Good Breakfast and Good Sports bar.

Awesome job, friendly, great restaurants/bars. Good area, one thing I didn't like was you had to pay for wifi, didn't except that from such a venue. Otherwise good.

Reasonable for money i paid, excelent breakfast,friendly stuff, spot on location.

I found the location perfoect in relation to the airport and our next day destination at Atlantis The Palm. Friendly staff, clean.

Fantastic hotel with great style, fabulous amenities and great hospitality. O O Group

As always, my stay at any Rontana hotel is infused with both comfort and courtesy.

Great value for the price, suited my needs and would go back. Friendly staff, professional and the room service was quick.

We explored the city of Dubia. First trip here for both of us.

Great hotel. Only problem was some taxi drivers didn't know the location - and I am not very familiar with Dubai - so that was a bit frustrating at one point. Staff was very friendly and helpful. First-class operation.

Vacation in dubai centrally located to everything. Great place to stay for price

nice hotel

muy buenos de primera sin ningún temor vuelvo el hotel es muy limpio y fino de mucho lujo

Hessa Street, Barsha Heights Dubai

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Barsha Heights, Media Rotana is within a few miles (5 km) of popular sights such as Ski Dubai and Mall of the Emirates. This 537-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center.


Dining

There are ample dining options with 3 onsite restaurants, including Channels, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés.


Rooms

All 537 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can enjoy free WiFi and LCD TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Free bottled water, safes, and phones are other standard amenities.


Property features

Media Rotana features a full-service spa, a nightclub, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 385 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour fitness center, a sauna, and free WiFi in public areas.

Room options

Club Rotana Premium Suite, (1 King Bed)

1 King Bed | Sleeps 5

Premium Room (2 twin beds)

2 Twin Beds | Sleeps 3

Premium Suite (1 King Bed)

1 King Bed | Sleeps 5

Classic Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Media Rotana

Everyone (6) Business (5) Couples (2) Family (1) Other (2) Friends (1)
4
Business Business

By on Jan 24, 2020

Review comment responded on Jan 29, 2020

Dear Valued Guest, Thank you very much for your recent stay at Media Rotana Dubai, and we hope to welcome you back in the near future. Kind regards, Sherif Madkour General Manager

4
Everyone

I liked the complementary breakfast. I took a bath and no one cleaned it for four days.

By on Jan 5, 2020

Review comment responded on Jan 8, 2020

Dear Valued Guest, Thank you very much for your recent stay at Media Rotana Dubai. I was so sorry to learn that no one cleaned the bathroom for four days during your stay with us. Please rest assured that your comments were immediately addressed with the concerned department to address the shortfall from our end. We appreciate for bringing this matter to our attention, and we hope that there will be another opportunity to be of service to you again in the future. Kind regards, Sherif Madkour General Manager

2
Everyone

3 stars are enough for this hotel, I dont know how they clasified it as 5 stars hotel!!

By on May 1, 2019

Review comment responded on May 3, 2019

Thank you for feedback. We apologize for the inconvenience caused during the stay. We will try our best to provide you better experience and pleasant stay on your next visit.

5
Everyone

I had a wonderful experience. Excellent service, wonderful buffet.

By on Dec 17, 2018

Review comment responded on Dec 23, 2018

Dear Orbitz, Thank you for the perfect 5 star ratings. I'm glad that you enjoyed your stay at Media Rotana Dubai, and that you seem to have made the most of our services and facilities. We look forward to welcoming you back soon. Kind regards, Sherif Madkour General Manager

4
Everyone

Good hotel, with professional staff and facilities. The only concern i have, its hotel staff ability to provide the service to the clients, without making a strange demands, like in my case, prior to my arrival, i ask hotel staff to arrange my pick up from airport, but hotel staff demanded my credit card number or pick up would not be provided, even it I prepaid my stay at the hotel, 3 months in advance. In other situation i may provide my credit card, but i was on the road, and used a public WIFI services, so i didn't want to take a chances, so i refused that demand, and just took a taxi from airport, and i glad i did , it was 3 times cheaper then to use hotel airport pick up services. So my advice to future travelers who still want to book this hotel, to use just a regular airport taxi in order to avoid hassle with the hotel pick up services of this hotel and price for that service that 3 times more expensive that regular taxi. The regular price is around $25-$28. The hotel pick up service cost is around $60.

By , from Sunnyvale, CA on Nov 28, 2018

Review comment responded on Dec 4, 2018

Dear Dmitry, Thank you very much for your recent stay at Media Rotana, and we hope to welcome you back in the near future. Kind regards, Sherif Madkour General Manager

3

good

Everyone

NICE HOTEL AND GOOD STAFF NOT BAD LOCATION BEST PRICE FOR THAT

By , from RIYADH on Sep 16, 2017

Review comment responded on Sep 19, 2017

Dear Majid, Thank you very much for the feedback and we hope that there will be another opportunity to be of service to you again in the future. Kind regards, Sherif Madkour General Manager

5

good business hotel

Business

All went well, late check in and check out - no fees apply. Room clean , services good. Good Breakfast and Good Sports bar.

By on Mar 14, 2015

4

excellent job

Business

Awesome job, friendly, great restaurants/bars. Good area, one thing I didn't like was you had to pay for wifi, didn't except that from such a venue. Otherwise good.

By on Mar 3, 2015

5

good hotel

Business

Reasonable for money i paid, excelent breakfast,friendly stuff, spot on location.

By on Nov 10, 2014

4

overnight

Family

I found the location perfoect in relation to the airport and our next day destination at Atlantis The Palm. Friendly staff, clean.

By on Feb 28, 2014

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