- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The minimum check-in age for Spring Break is 18 years old.
- The following credit cards are accepted: American Express, Diners Club, JCB International, Mastercard, and Visa.
- Debit cards aren't accepted.
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.
- Tax ID number is 100352023400003.
- This property uses eco-friendly cleaning products.
- Heating is not provided.
- Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Enhanced food service safety measures are in place.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- The property affirms that it adheres to the Safe Travels (WTTC - Global) cleaning and disinfection practices; the Ecolab (3rd party expert - Global) cleaning and disinfection practices; the SGS (3rd party expert - Global) cleaning and disinfection practices.
- This hotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details 24 hours prior to arrival, using the phone number on your booking confirmation.
- Pool access available from 6:00 AM to 11:00 PM.
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- Registered guests are the only ones allowed in guestrooms.
- Long-term renters welcome.
- Parking has height restrictions.
- Free in-room WiFi has a 4-device limit.
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Dear Valued Guest, Thank you very much for your recent stay at Media Rotana Dubai, and we hope to welcome you back in the near future. Kind regards, Sherif Madkour General Manager