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Marco Polo Hotel

4.0 out of 5.0

Recent guest reviews

Arrived at the hotel to be greeted with grumpy and unprofessional receptionist. We booked 2 rooms and both were shabby, especially the toilets. We requested a double bed in each room but only one room had the double bed.Both bathrooms were dirty and the toilet seats had urine. Bed sheets were also dirty and stained, looks like the rooms were not cleaned prior to our arrival. WIFI did not work during our 3 nights stay even though we asked for it to be fixed. Bathroom ceiling was leaking one night when we came back. Overall poor stay at this hotel, it is a shame as I had a pleasant experience during my previous stay several years ago and that convinced me to stay here again. I wont be recommending this place.

Staff are welcoming and warm, good swimming pool, good location, restaurants are available inside, with lots of restaurants nearby, though toilet bathroom is old that needs to be renovated. overall, wonderful stay!

Arrived at the hotel and the receptionists were very easy to talk to. Easy book in and the service is amazing and there is a vast variety of food for all courses. The hotel contains a pool and sport facilities. Had a really good time there and would definitely go there again.

This is not a 4 star hotel, may be handy on stop over, but overall poor standard. The room was shabby, noise from outside, bath archaic and not safe. All Inc was shabby treatment, may have been ramadan which we respected, but only one restaurant open, chiefly Indian food, not too bad. Staff friendly enough but not at all professional. Boss seemed to hover a lot and maybe intimidate the staff. Just generally an odd atmosphere for when on holiday. Forget lunch and dining in the lobby? I've had better experience on our railway stations! It was close to metro, which was superb and cheap. Full of poor little workers though who seemingly never see any water. Swim pool was tepid, no refreshments and poor standard. Building site adjacent, which pretty much sums up dubai

As this hotel is meant to be a 4 star we were very disappointed. The room smelt very musty and felt incredibly damp. The bath was very worn, rust spots, ingrained staining. No hot water, no one told us you had to turn it on yourself!!! Very dated. Be aware this is a hotel where people smoke in the bar etc, and although some of the rooms are non smoking, this does not stop people from smoking in other areas. Positive was the friendly and helpful staff.

We picked this hotel based on its priced & proximity to the airport. 10 - 15 minutes non peak or up to 90mins in peak. It is in old Dubai, none of the high rise that the city is famous for but very interesting. The hotel tour desk recommended the hop on hop off tourist bus. We took it for one day but found that there was a lot of time wasted waiting for the next bus as well asa lot of confusion on where to go and what to see when you get off the bus. We missed a lot of the attractions that we wished to see. I would recommend booking an organised tour online befor you arrive. The prices a better and you get to see what you want without all the hasle and wasted time. We took 2 days to see what an organised tour shows you jn one day. Tip go there in winter.

Before we went I emailed asking for a room on 4th floor & non smoking, we were only there for 3 days & 2 nights, after we got to our room there was a knock and we were given a beautiful & extremely delicious cake & a bottle of wine wishing us a Happy Anniversary. We are in the hotel pub, complements to their chef & we also had room service, we were told it would 20 minutes and it was spot on, and again the food was great. We had a leak in our bathroom, we had an engineer within minutes and it was sorted straight away. We were b&b the breakfast was the best I have had & I have done a lot of travelling. Would I stay there again OH YES DEFINATELY. We were treated like friends.

Stayed with Marco Polo, Dubai last month. Had a really good stay as hotel was clean and staff very cordial. I would specially like to mention about Sneha, the charming beautiful young girl from the front desk who made our stay very comfortable. She was always there to help with a lovely smile. Asset to the hotel

If you are looking for sleep over hotel in Deira Dubai, this is the place you should stay. Price not too expensive. 10 mins walk to Metro Train. 10 minute walk to Mall. Hotel Service , they offer shuttle to Outlet mall and Deira City Center. What I don't like wifi connection not so okay and we stayed in the non smoking floor but I smell cigarette smoke.

I recently stayed at Marco Polo hotel, Deira, Dubai. I d love to say that our stay was amazing! We arrived early as my little son and I were just transiting through Dubai staying there for 20 hours only. The lovely staff was very helpful and made an exception for us to check in early as we were very tired after a sleepless nights in flight. Very clean and tidy rooms, Very nicely designed ​and decorated. Absolutely loved it! Thank you! We ll stay here anytime again

Al Muteena Street Dubai

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Located in Deira within 2 miles (3 km) of Gold Souk, Marco Polo Hotel is within a few miles (5 km) of other popular sights such as Deira City Centre. This 4-star hotel has 126 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. Located in central Dubai, the hotel is also near Al-Maktoum Stadium and BurJuman Mall.


Dining

Relish the Chinese cuisine at Chopstix, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 126 individually furnished rooms feature sofa beds, minibars, and coffee makers. Guests can expect to find free WiFi and LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and bidets. Free bottled water, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

At Marco Polo Hotel, guests enjoy a full-service spa, a nightclub, and an outdoor pool. You can take advantage of free valet parking, along with an airport shuttle (available on request) for AED 50 per room one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a health club, free WiFi in public areas, and a meeting room.

Room options

Deluxe Room

King 1 | Twin 2 | Sleeps 3

Suite

King 1 | Sleeps 3

Club Room

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 638 reviews