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Marco Polo Hotel

4.0 out of 5.0

Recent guest reviews

Enjoy a good stay at the hotel. The service was fine so as the staff especially one of them at the door when we accidenly forget one of our bag in a taxi and he try to help us. Fortunately the taxi turn around before we had the time to search for it. However this kind of attention from a staff is unforgetable and thats what make me have a high opinion of the establishment. Sadly I forget his name but the team I met were all friendly and great. The room was not so big but convenient enough for three persons especially with a teenager and very comfortable. The bathroom need a littile uplifting. Breakfast was ok they try to make some changes every day and that was nice.

HCC is loyal client to the Marco polo hotel as we look had some at it as our best choice. However, I don't see the hotel developing it services as the Most of the Arabic Channels like MBC and others. Furthermore the internet was not connecting as usual and I had to call the IT to repair it. The noise level from the night club was also high. Otherwise the staff at Marco polo hotel are very friendly and nice

This hotel is a BUDGET hotel. It is old and needs updating. Wifi is very poor. Bathrooms are old and have been re-grouted numerous times. Furniture in lobby doesn't match. However, the breakfast is good and the staff is very helpful. Convenient walk to the mall.

Pros: - Hotel facility and room are clean and pleasant. - Room lighting is relaxing. - Staff are accommodating. - Ideal for couples who want to stay in a fair price hotel within downtown Diera. - Hotel restaurants offer good food. Cons: - Hard to get a a promotion/discounted room. - Room rate is a bit high. - With almost all visit I had I was having problem with the keycard in getting in to my room. Worst experience I had was to request for replacement of my key card 3 times and I have to go back to the reception 3 times to complain about the keycard. Overall: - Hotel is great if you want to relax. I could have given it a "Very Good" rate if it was not for the keycard experience I had and also maybe if they can offer more option or discount for their hotel rate.

Clean hotel and good location. Nice friendly and helpful staff. clean hotel with good and many interesting facilities, clean room and good room service. easy check in & out. A little noise from nightclub.

very good and pleasant stay in Dubai, memorable life time experience , rooms are good the house keeping staff Ms Jaspreet Kour, reception staff Akshay & Jyoti are nice want to visit again must stay Harinder Singh

This place is AMAZING! Very clean and incredibly friendly staff. Everything was fantastic especially thanks to all Bell Boys who had done marvelous job. All the way to the excellent room service (Housekeeping), delicious food, and very welcoming staff. Especially Jyoti !!! Me and my family would absolutely stay here again. Jyoti had shown the breakfast area which was large with loads of options. Jyoti checked on whole group and take cared of my family and my group, and was super helpful pointing the groups for (literally) in the right direction for food !!! From Mr. Sanjay Patel.

Just book this hotel same day as I arrived dubai as this is the nearest hotel to where a friend of mine is working and it will be easy for him to meet me up. It just didnt pass the standard of a hotel should be.the smell of an old carpet, not working Wi-Fi or internet, the shower temperature and pressure was not great. As I was so tired , I just slept all day and didnt use any of the facilities.I check out on same day as I checked in and the hotel was charging me additonal 20 dirhams for Lays and cashew nuts which I havent seen inside the room.I refused to pay coz it was not there and I did not eat it. Not recommended at all and waste of money if you booked your stay in this hotel as I rate it way below average.

the room was ok and comfortable. but the noise outside makes it uncomfortable for us to sleep. our room was i think above the bar or something. and for the breakfast, if you can give other variety of food it would be fine.

Stayed for 2 nights in Dec 17, and found it very good according to Price, Location, Rooms, Parking was all comfortable, Things to be improve is the Restaurant, I visited to attempt Break fast, but returned back. Restaurant was in Dark even in Morning, it was congested, top of all, menu should also be improve. Reception Manager Ms Jyooti provided full help during check in, explained the room details. Thanks to the Entire Team.

Al Muteena Street Dubai

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Located in Deira within 2 miles (3 km) of Gold Souk, Marco Polo Hotel is within a few miles (5 km) of other popular sights such as Deira City Centre. This 4-star hotel has 126 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. Located in central Dubai, the hotel is also near Al-Maktoum Stadium and BurJuman Mall.


Dining

Relish the Chinese cuisine at Chopstix, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 126 individually furnished rooms feature sofa beds, minibars, and coffee makers. Guests can expect to find free WiFi and LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and bidets. Free bottled water, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

At Marco Polo Hotel, guests enjoy a full-service spa, a nightclub, and an outdoor pool. You can take advantage of free valet parking, along with an airport shuttle (available on request) for AED 50 per room one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a health club, free WiFi in public areas, and a meeting room.

Room options

Deluxe Room

King 1 | Twin 2 | Sleeps 3

Suite

King 1 | Sleeps 3

Club Room

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 703 reviews