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Recent guest reviews

Good location

Excellent all the way around—food delicious and stay safe and comfortable

Excellent location friendly front desk and great hospitality

This hotel was in the perfect location for major attractions and restaurants. The Souks and Starbucks were an added bonus as well. The lounge was also great and made for an excellence nights stay.

Easy walk to mall and the burj. An amazing breakfsat and great service

This hotel is right in downtown Dubai with views of the Burj Khalifa and a short walk to the Dubai mall.

Hotel is in walking distance from all the sites downtown.. the hotel staff are great and very accommodating..

Amazing service, food, pool, facilities and location! Beautiful palatial interior and very provocative rooms!

Excellent hotel located a short walk from the Dubai mall, Burj Khalifa and the fountains. The location provides superb views of the tower, and the immediate area around the hotel is well maintained and growing as a residential location. the hotel itself is a good 4 star with pleasant clean and spacious rooms, although no bathroom with those facilities scattered around the room, very odd. The staff are excellent without exception, polite, pleasant and courteous. The rooms are immaculately maintained and cleaned, the restaurants and bar seem popular and high quality, and the pool/ gym well maintained. It's far enough from the crowds and noise whilst in close proximity. Excellent and great value.

My son and I had a wonderful time at this hotel. I had checked out a lot of hotels before I zeroed on this for comfort and value. The service offered by the staff was wonderful.The beds were comfortable. The housekeeping staff who were doing their job just as we returned back in the afternoon to our room,waited till till we left it to come back and clean.They made sure that they did not disturb us in anyway. Dubai Mall is walking distance from the hotel.You can get govt taxis right in front of the hotels to any place you want to go to.The concierge booked all the tours and restaurant reservations we went to.When a very difficult situation rose due to another restaurant's miscommunication, Shafi Dady of Al Manzil helped me solve it even though he did not have to. That was very important for me.Somebody to help us in a foreign land when we need help is such a relief. I would recommend this hotel to everyone, especially women travelling alone or with children.

Very friendly staff. Modern and sophisticated rooms. Nice amenities. Loved it here.

Sheikh Mohammed Bin Rashid Dubai

Hotel highlights

  • Walking distance to Dubai Mall and Dubai Fountain
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Downtown Dubai, The Heritage Hotel, Autograph Collection is within a 10-minute walk of popular sights such as Dubai Mall and Dubai Fountain. This 197-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free valet parking.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free daily manager's reception. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, safes, and phones are also standard.


Property features

Guests of The Heritage Hotel, Autograph Collection have access to an outdoor pool, a gym, and free WiFi in public areas. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 520 per vehicle roundtrip. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.

Room options

Deluxe Room, 2 Twin Beds, View

2 Twin Beds | Sleeps 3

Deluxe Room, 2 Twin Beds, Pool View

2 Twin Beds | Sleeps 3

Deluxe Room, 1 King Bed, View

1 King Bed | Sleeps 3

Deluxe Room, 2 Twin Beds, City View

2 Twin Beds | Sleeps 3

Guest reviews for The Heritage Hotel, Autograph Collection

Everyone (6) Business (1) Couples (1) Family (2) Other (1)
4
Partner Couples

Good location

By on Jan 16, 2023

Review comment responded on Jan 17, 2023

Hi Julia!Thank you for choosing Manzil Downtown and for your time reviewing us here. We are thrilled to read your generous feedback and will make sure to relay the message to the teams in order to ensure we keep valued guests like yourself delighted. Looking forward to welcoming you back at Manzil Downtown! Best Regards, Asad Haroon, General Manager

5
Everyone

Excellent all the way around—food delicious and stay safe and comfortable

By on Feb 2, 2019

Review comment responded on Feb 3, 2019

Marhaba Alegria, Thank you for being our guest at Manzil Downtown and for taking the time to share your experience here. We were delighted to read that you spent an amazing time with us and look forward to welcoming you back again. Shukran, Sharihan Al Mashary General Manager

5
Everyone

Excellent location friendly front desk and great hospitality

By on Aug 1, 2018

Review comment responded on Aug 2, 2018

Marhaba, thank you for taking the time to review us here and for being our guest at Manzil Downtown. We look forward to welcoming you back again. Shukran, Ahmed El Nawawy, General Manager

5

great location!

Everyone

This hotel was in the perfect location for major attractions and restaurants. The Souks and Starbucks were an added bonus as well. The lounge was also great and made for an excellence nights stay.

By on Mar 21, 2018

Review comment responded on Mar 21, 2018

Marhaba, thank you for your wonderful review and for being our guest! It was a joy reading that you took advantage of the hotel's central location, and we look forward to welcoming you back again soon. Shukran, Ahmed El Nawawy, General Manager

5

excellent two days

Everyone

Easy walk to mall and the burj. An amazing breakfsat and great service

By on Mar 2, 2018

Review comment responded on Mar 18, 2018

Marhaba, thank you for your review and for being our guest! We were delighted to read that you enjoyed an excellent time with us, and look forward to welcoming you soon again. Shukran, Ahmed El Nawawy, General Manager

5

nice hotel within walking distance to dubai mall

Everyone

This hotel is right in downtown Dubai with views of the Burj Khalifa and a short walk to the Dubai mall.

By , from New York on Jun 4, 2017

4

great staff .. great location

Everyone

Hotel is in walking distance from all the sites downtown.. the hotel staff are great and very accommodating..

By , from london on Oct 19, 2016

5

awesome!

Business

Amazing service, food, pool, facilities and location! Beautiful palatial interior and very provocative rooms!

By on Jun 8, 2014

5

excellent in every way

Family

Excellent hotel located a short walk from the Dubai mall, Burj Khalifa and the fountains. The location provides superb views of the tower, and the immediate area around the hotel is well maintained and growing as a residential location. the hotel itself is a good 4 star with pleasant clean and spacious rooms, although no bathroom with those facilities scattered around the room, very odd. The staff are excellent without exception, polite, pleasant and courteous. The rooms are immaculately maintained and cleaned, the restaurants and bar seem popular and high quality, and the pool/ gym well maintained. It's far enough from the crowds and noise whilst in close proximity. Excellent and great value.

By on Apr 12, 2012

5

really an excellent choice

Family

My son and I had a wonderful time at this hotel. I had checked out a lot of hotels before I zeroed on this for comfort and value. The service offered by the staff was wonderful.The beds were comfortable. The housekeeping staff who were doing their job just as we returned back in the afternoon to our room,waited till till we left it to come back and clean.They made sure that they did not disturb us in anyway. Dubai Mall is walking distance from the hotel.You can get govt taxis right in front of the hotels to any place you want to go to.The concierge booked all the tours and restaurant reservations we went to.When a very difficult situation rose due to another restaurant's miscommunication, Shafi Dady of Al Manzil helped me solve it even though he did not have to. That was very important for me.Somebody to help us in a foreign land when we need help is such a relief. I would recommend this hotel to everyone, especially women travelling alone or with children.

By on Jul 2, 2011

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