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Recent guest reviews

Nice hotel, good stuff, good location But do not drink tea on other times than your include breakfast time. It costs huge money o-)

We stayed three nights and we had very bad experience. The moment we walked into the room we found that bidet hose is leaking. So we called the front desk and someone did show up to fix the leaking hose. But he only made temporary fix. And didn’t send anyone to clean the floor. Next morning we found that shower door is leaking. So we called again. But no one showed up. And bathroom was flooded with water. Several hours later some staff members from house keeping was with us in elevator and asked us about our stay. So we told him about the situation in bathroom. So he managed to send someone to fix the shower door leak. Next day the bidet hose start to leak again. And we called the front desk. And they transfer us to house keeping. And I informed them that bathroom is flooded with water and bidet hose is leaking. He said he will send someone right away. But no one showed up. After several hours when we were going out I went to front desk and told them that the bathroom is flooded due to leak from bidet hose. That night when we came back to our room we noticed that our room was not cleaned. And the guy who came to fix the leak made a big mess of towels in the bathroom. So the bidet hose was finally fixed. But no one bothered to clean anything. Again I called the front desk. And after about two hours someone showed up almost at sleeping hours. Anyway they did clean the mess in the bathroom. But whole experience was bad.

I didn’t know what to expect based on the reviews I previously read but this hotel very much impressed me and met my expectations. It was clean, small but decent size room. Location is nice only a few mins from the mall, beach, etc. I would recommend this place, I stayed room on the 14th floor wonderful view of the Khalif building

A small suggestion. Check in counters not adequate.

The hotel is in the Trade Center district and is probably meant for business travelers but it is clean, convenient and has a friendly staff. I would recommend those traveling for pleasure take a look at the Ibis.

Didn't spend too much time at the hotel so hotel facilities were not as important to us. However the rooms and beds were a bit too small.

Took 3 hours to check in, had to change 3 rooms before I got the one that I booked! Front desk staff is extremely busy and not helpful, also not honest about room availability, etc. Rooms are very small, just a regular budget hotel.

Great small hotel. Very nice and not far from Dubai mall.

Trade Centre District Dubai

Hotel highlights

  • Walking distance to Dubai International Convention and Exhibition Centre and Dubai World Trade Centre
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Trade Center, ibis One Central Hotel is a leisurely stroll from popular sights such as Dubai International Convention and Exhibition Centre and Dubai World Trade Centre. This 588-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free valet parking.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Ibis One Central Hotel's 588 soundproofed rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and flat-screen TVs. Hair dryers, safes, and phones are also available.


Property features

At ibis One Central Hotel, guests have access to a fitness center, free WiFi in public areas, and a business center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 180 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a gift shop.

Room options

Standard Room

Queen 1 | Sleeps 2

Guest reviews for ibis One Central Hotel

Everyone (10)
5
Everyone

By on Apr 19, 2019

Review comment responded on Apr 20, 2019

Dear Valued Guest, We very much appreciate your positive rating and it was a pleasure having you stay with us. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

5
Everyone

Nice hotel, good stuff, good location But do not drink tea on other times than your include breakfast time. It costs huge money o-)

By on Dec 20, 2018

Review comment responded on Dec 24, 2018

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to learn that you had a pleasant stay at Ibis One Central and that our services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

4
Everyone

By on Dec 4, 2018

Review comment responded on Dec 5, 2018

Dear Valued Guest, Thank you very much for your kind rating and we look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

1

would not go back for sure

Everyone

We stayed three nights and we had very bad experience. The moment we walked into the room we found that bidet hose is leaking. So we called the front desk and someone did show up to fix the leaking hose. But he only made temporary fix. And didn’t send anyone to clean the floor. Next morning we found that shower door is leaking. So we called again. But no one showed up. And bathroom was flooded with water. Several hours later some staff members from house keeping was with us in elevator and asked us about our stay. So we told him about the situation in bathroom. So he managed to send someone to fix the shower door leak. Next day the bidet hose start to leak again. And we called the front desk. And they transfer us to house keeping. And I informed them that bathroom is flooded with water and bidet hose is leaking. He said he will send someone right away. But no one showed up. After several hours when we were going out I went to front desk and told them that the bathroom is flooded due to leak from bidet hose. That night when we came back to our room we noticed that our room was not cleaned. And the guy who came to fix the leak made a big mess of towels in the bathroom. So the bidet hose was finally fixed. But no one bothered to clean anything. Again I called the front desk. And after about two hours someone showed up almost at sleeping hours. Anyway they did clean the mess in the bathroom. But whole experience was bad.

By , from USA on Jan 12, 2018

Review comment responded on Jan 27, 2018

Dear Abdul, Thank you for taking the time to inform us about your recent experience at Ibis One Central. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. The services we provide play an essential role in making our guests visit memorable and kindly note that the issues you have faced during your stay are not indicative of the standards we aspire to offer. Rest assured that all your comments are well noted and have been shared with the management team to enhance our guest's experience. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

4

convenient location

Everyone

I didn’t know what to expect based on the reviews I previously read but this hotel very much impressed me and met my expectations. It was clean, small but decent size room. Location is nice only a few mins from the mall, beach, etc. I would recommend this place, I stayed room on the 14th floor wonderful view of the Khalif building

By , from USA on Nov 25, 2017

Review comment responded on Dec 2, 2017

Dear Yvonne, Thank you for taking the time to review your stay with us. It is a pleasure to hear that you enjoyed you stay especially the wonderful view from your room and your found our location to be convenient for your. We very much appreciate your positive review and look forward to the pleasure of welcoming you back again at Ibis One Central in the near future. Sincerely, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central Dubai

5

excellent value for money

Everyone

A small suggestion. Check in counters not adequate.

By , from riyadh on Nov 20, 2017

Review comment responded on Nov 24, 2017

Dear Nallimilli, It is a pleasure to learn that overall you enjoyed your stay at Ibis One Central and we look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

4

hotel meant for business but great for pleasure

Everyone

The hotel is in the Trade Center district and is probably meant for business travelers but it is clean, convenient and has a friendly staff. I would recommend those traveling for pleasure take a look at the Ibis.

By , from San Antonio, TX on Mar 18, 2017

Review comment responded on Apr 1, 2017

Dear Valued Guest, Greetings from Dubai! We are pleased to hear that the overall experience of your stay has met your expectations and greatly much appreciate your positive comments. I will share your comments with the Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central

4

adequate hotel, small rooms.

Everyone

Didn't spend too much time at the hotel so hotel facilities were not as important to us. However the rooms and beds were a bit too small.

By on Mar 6, 2017

Review comment responded on Mar 20, 2017

Dear Valued Guest, Greetings from Dubai! We would like to thank you for taking the time to share your comments concerning your stay with us. We are glad to learn that our services and the hotel's convenient location have met your expectations. Your feedback on the room is highly appreciated and would like to highlight that our rooms are laid and design based the global standard concept of Ibis hotels. Once again, we thank you for your constructive comments and we look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

2
Everyone

Took 3 hours to check in, had to change 3 rooms before I got the one that I booked! Front desk staff is extremely busy and not helpful, also not honest about room availability, etc. Rooms are very small, just a regular budget hotel.

By , from Chicago, IL on Feb 21, 2017

Review comment responded on Feb 26, 2017

Dear Valued Guest, We would like to thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the necessary steps to improve our services in order to better meet our guest expectations. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

5
Everyone

Great small hotel. Very nice and not far from Dubai mall.

By on Jan 7, 2017

Review comment responded on Jan 11, 2017

Dear Valued Guest, Thank you for your review of our hotel and we are glad to know that you enjoyed your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central

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