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Hyatt Regency Dubai

5.0 out of 5.0

Recent guest reviews

Your staff checked me in the room very quick; as I was exhausted from a 141/2 hrs flight from Toronto,Ca. My luggage was brought to my room shortly after arriving to my designated room. Your staff gave me instructions as to obtaining Wi-Fi which is essential these times I enjoyed my stay in your hotel. When I called downstairs for breakfast my order was complete and very tasty. With Warm Regards Gloria A Grundy

I was there for a conference, there is one of your staff managers who just disparages and speaks so rudely to the wait staff. It is not the first time I have seen him do this as a few years ago I remember the same treatment. Even though someone is the boss, he should not speak so rudely to the staff regardless of where they come from in the world. We are all human. Let’s show more respect. Tall, relative large stature, bald head, Arabic maybe Syrian guy. I suggest you fire him.

Very nice Hotel, near the cruise port. Confort and very nice staff.

This is my second time in two weeks staying at Hyatt Regency, although the hotel considered the eldest five stars in Dubai but still lively. The staff are an “A” class, service is excellent, breakfast is very good, verity of selection. The room I had was very nice but noisy for my liking as it was facing the take off of aircraft and noise can be heard as I have very sensitive hearing. It’s difficult to compare old five stars with new modern five stars hotel. The whole concept would be different, New hotels have high ceiling, old have low one, I have to say, Hyatt are doing an excellent job to refurbish the entire hotel BUT facts remain they can do so much but can’t change the infrastructure. Yes I recommend and will stay again as the service is excellent from front office to house keeping to dining. Hyatt will always remain for the brand and service provided. Thank you for an excellent service.

Hotel staff are very polite and professional. over all we had a very good experience.

They upgraded my reservation from delux suite to galleria . I felt galleria apartment as two stars residence , no tooth brush and stuff in bathroom, it took 40 minutes to check in , and 25 minutes to check out . Front desk were confused and did not know what there were doing , they also wanted to charge me again which was paid in full when I made reservation . . I love Hyatt regency hotel over all , but my family and I had very bad experience with this Hyatt location at deira , I will not stay again at Hyatt in Dubai , it's better to stay in 2 star hotel in Dubai than this Hyatt

My experience at this hotel was phenomenal from start to finish. I got into town at 6a and the hotel accommodated early check in at no extra cost. The room was very spacious, clean and modern. It also had one of the most comfortable beds I've encountered at a hotel in some time. Front desk staff was very helpful with all our inquiries. Hotel restaurant had amazing food although the service in the restaurant was lacking. There was a mall and a few bars in the hotel so you really didn't need to go to far for some rest and relaxation. Location was close to a mall, gold souk, spice souk and about 20 minutes from the airport. Overall, I was very satisfied and would highly recommend this establishment

We used the metro and taxis to get around. Walked to the gold souk and spice souk. Nice convenience store in the mall attached to the hotel. Great room to crash in after a day of exploring the city

I went to Dubai to attend a family wedding. The wedding reception was at Hyatt, so I went ahead and booked my hotel room at Hyatt, too. Overall, the experience was great. All staff members were very kind and extremely helpful. The breakfast buffet was totally worth the price. The hotel was within walking distance from the metro (subway), which is a very convenient to take if you want to go to Dubai mall and check out downtown. I was very happy that the hotel rooms had adapters for US appliances. For some reason, my hair curler would not work, and I called the service desk for help. I was very happy that they provided me with a very good hair curler which saved my day (needed for wedding). We paid ~ $300 per night for a 3-guest room, and I totally recommend this hotel for those who prefer convenience over exploring/adventure. Also very family friendly.

Typical Hyatt experience. Beautiful finishes, inviting bedding, impeccable service. Nothing more to say.

The finishes of the hotel were very nice, room was smallish but wasn't spending more than an overnight anyway. Love the 5 piece bath. Room service food wasn't as described.

It was a great hotel . Everybody were nice we enjoy. 5 stars hotel

The hotel and staff was amazing, the only thing I disliked was the dreadful location. As long as you are in the hotel, you will believe it's five star and the moment you step out it's getto. The club inside was a nightmare, definitely not classy. If you are familiar with the city and can drive around, this hotel was great and comfortable, but if not, try searching different locations.

Great Hotel! Will stay there again. It was clean and great value for the money. I recommend renting a car.

A good location, walking distance from the popular gold souk and the Deira open shopping.

Deira Corniche Alkhaleej Road Dubai

Hotel highlights

  • Close to Gold Souk
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Deira within a mile (2 km) of Gold Souk, Hyatt Regency Dubai is within 2 miles (3 km) of other popular sights such as Al Ghurair Centre. This 421-room, 5-star hotel welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Dubai and also close to Grand Mosque and The Dubai Heritage Village.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. Full breakfast is offered for a fee each morning from 6 AM to noon.


Rooms

A TV comes with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include a minibar, a coffee maker, and free newspapers.


Property features

Guests of Hyatt Regency Dubai enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the free shuttle from the hotel to the airport at scheduled times. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a spa tub, and a sauna.

Room options

Room, 1 King Bed, Sea View

King 1 | Sleeps 4

Regency, Executive Suite

King 1 | Sleeps 4

Room, 2 Twin Beds

Twin 2 | Sleeps 4

Club Room, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Hyatt Regency Dubai

Everyone (5) Couples (2) Business (1) Family (2) Other (3) Friends (1)
4
Friends

Your staff checked me in the room very quick; as I was exhausted from a 141/2 hrs flight from Toronto,Ca. My luggage was brought to my room shortly after arriving to my designated room. Your staff gave me instructions as to obtaining Wi-Fi which is essential these times I enjoyed my stay in your hotel. When I called downstairs for breakfast my order was complete and very tasty. With Warm Regards Gloria A Grundy

By on Jun 1, 2019

Review comment responded on Jun 2, 2019

Dear Ms. Grundy, Greetings from Hyatt Regency Dubai! Thank you for your message. We are glad that you had a good stay. We work hard to provide such an experience. Please feel free to get in touch for any further assistance.

3
Partner Couples Business Business Travelers

I was there for a conference, there is one of your staff managers who just disparages and speaks so rudely to the wait staff. It is not the first time I have seen him do this as a few years ago I remember the same treatment. Even though someone is the boss, he should not speak so rudely to the staff regardless of where they come from in the world. We are all human. Let’s show more respect. Tall, relative large stature, bald head, Arabic maybe Syrian guy. I suggest you fire him.

By on Mar 25, 2019

Review comment responded on Mar 28, 2019

Dear Guest, Greetings from Hyatt Hyatt Regency Dubai! Thank you for bringing this to our attention. At Hyatt we believe in treating everyone equally irrespective of their ethnicity. It saddens me that you had to witness something like this which doesn't portrait the correct picture for the institution. We have forwarded your feedback to the events HOD to take necessary actions. Please feel free to get in touch for any further assistance. Best Regards, Hyatt Regency Dubai

5
Everyone

Very nice Hotel, near the cruise port. Confort and very nice staff.

By on Dec 17, 2018

Review comment responded on Dec 18, 2018

Dear Guest, Thank you for choosing Hyatt Regency Dubai for your stay. I am happy to hear that you enjoyed your stay with us. We would be happy to welcome you again in the near future. Warm Regards, Mona

5

24 hours taxi availability

Everyone

This is my second time in two weeks staying at Hyatt Regency, although the hotel considered the eldest five stars in Dubai but still lively. The staff are an “A” class, service is excellent, breakfast is very good, verity of selection. The room I had was very nice but noisy for my liking as it was facing the take off of aircraft and noise can be heard as I have very sensitive hearing. It’s difficult to compare old five stars with new modern five stars hotel. The whole concept would be different, New hotels have high ceiling, old have low one, I have to say, Hyatt are doing an excellent job to refurbish the entire hotel BUT facts remain they can do so much but can’t change the infrastructure. Yes I recommend and will stay again as the service is excellent from front office to house keeping to dining. Hyatt will always remain for the brand and service provided. Thank you for an excellent service.

By , from bahrain on May 17, 2018

Review comment responded on May 26, 2018

Thank you for your feedback. We work hard to keep our guest happy.

5
Everyone

Hotel staff are very polite and professional. over all we had a very good experience.

By , from Ohio, USA on Mar 31, 2018

Review comment responded on Apr 10, 2018

We are glad that you enjoyed your stay.

1

we had bad experience on this location

Everyone

They upgraded my reservation from delux suite to galleria . I felt galleria apartment as two stars residence , no tooth brush and stuff in bathroom, it took 40 minutes to check in , and 25 minutes to check out . Front desk were confused and did not know what there were doing , they also wanted to charge me again which was paid in full when I made reservation . . I love Hyatt regency hotel over all , but my family and I had very bad experience with this Hyatt location at deira , I will not stay again at Hyatt in Dubai , it's better to stay in 2 star hotel in Dubai than this Hyatt

By , from chicago , USA on Jan 27, 2018

Review comment responded on Feb 12, 2018

We are so sorry that that you didn't feel satisfied with your stay at Hyatt Regency Dubai. I understand that your last experience was not good, but we would make every effort to make your stay better if you decide to stay with us again.

5

excellent dubai hotel

Everyone

My experience at this hotel was phenomenal from start to finish. I got into town at 6a and the hotel accommodated early check in at no extra cost. The room was very spacious, clean and modern. It also had one of the most comfortable beds I've encountered at a hotel in some time. Front desk staff was very helpful with all our inquiries. Hotel restaurant had amazing food although the service in the restaurant was lacking. There was a mall and a few bars in the hotel so you really didn't need to go to far for some rest and relaxation. Location was close to a mall, gold souk, spice souk and about 20 minutes from the airport. Overall, I was very satisfied and would highly recommend this establishment

By on Jan 11, 2017

Review comment responded on Jan 17, 2017

Dear Guest, Thank you so much for your kind review. It is good to know that you had a comfortable stay with us and enjoyed the services and facilities at our hotel. It has been a pleasure having you as our distinguished guest and we hope to welcome you back soon. Warm regards, Hyatt Regency Dubai Team

5

access to metro, within walking distance to the gold souk.

Couples

We used the metro and taxis to get around. Walked to the gold souk and spice souk. Nice convenience store in the mall attached to the hotel. Great room to crash in after a day of exploring the city

By on Jun 8, 2015

5

it is place to stay

Families

I went to Dubai to attend a family wedding. The wedding reception was at Hyatt, so I went ahead and booked my hotel room at Hyatt, too. Overall, the experience was great. All staff members were very kind and extremely helpful. The breakfast buffet was totally worth the price. The hotel was within walking distance from the metro (subway), which is a very convenient to take if you want to go to Dubai mall and check out downtown. I was very happy that the hotel rooms had adapters for US appliances. For some reason, my hair curler would not work, and I called the service desk for help. I was very happy that they provided me with a very good hair curler which saved my day (needed for wedding). We paid ~ $300 per night for a 3-guest room, and I totally recommend this hotel for those who prefer convenience over exploring/adventure. Also very family friendly.

By on Jan 22, 2014

4

perfect overnight

Singles

Typical Hyatt experience. Beautiful finishes, inviting bedding, impeccable service. Nothing more to say.

By on Sep 2, 2012

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.