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Recent guest reviews

Nasty carpet and bathroom isn’t clean. Room service doesn’t do a good and thorough job cleaning the bathroom. Improvements needed to lobby appearance, services, and arrangements.

The property was great and the staff were very accommodating

I booked this hotel on Orbitz. As world of Hyatt member I expected to get some points for the stay but since it was not booked directly on the Hyatt website I did not get any points. Neither did get points for any frequent flyer programs as a result. Some service was not adequate. For Example, I requested an Ice bucket but it was never delivered. My phone didn't work, I asked to fix it four times but it was not done.

Carpet on my floor hallways were so stinky, felt vomiting.

I stayed here 7 nights. During my stay, I spent quite a lot of time with the staff here, who supported me with local tour, information about Dubai. They did a good job and always offered best solutions.

Hotel is nice and clean. Rooms are clean and comfortable. Staff is excellent. Great view when working out. Nice pool bar. Awesome restaurant and food is great.

20th Street, Dubai Healthcare City Dubai

Hotel highlights

  • Walking distance to American Hospital Dubai
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Bur Dubai within a mile (2 km) of Dubai Creek, Hyatt Regency Dubai Creek Heights is within a few miles (5 km) of other popular sights such as City Centre Deira. This 5-star hotel has 463 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool.


Dining

There are ample dining options with 3 onsite restaurants, including La Tablita, which specializes in Mexican cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafes. Start your day off with buffet breakfast, available for a fee.


Rooms

All 463 soundproofed accommodations feature sitting areas. Guests can expect free WiFi and wired Internet, along with LCD TVs. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. IPod docks, minibars, and coffee makers are also standard.


Property features

Built in 2015, the brand new Hyatt Regency Dubai Creek Heights features a full-service spa, an outdoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (AED 50 per day)—also useful is an airport shuttle (available 24 hours) for AED 207 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a gym, a sauna, and a rooftop terrace.

Room options

Club Room, 1 King Bed

1 King Bed | Sleeps 2

Junior Suite

1 King Bed | Sleeps 3

Deluxe Room (2 King Beds)

2 King Beds | Sleeps 4

Deluxe Room (2 Single Beds)

2 Twin Beds | Sleeps 3

Guest reviews for Hyatt Regency Dubai Creek Heights

Everyone (4) Couples (1) Business (1) Family (1)
5
Everyone

By on Jul 17, 2021

Review comment responded on Apr 14, 2022

Thank you for rating us, we look forward to welcoming you again soon!

3
Family

Nasty carpet and bathroom isn’t clean. Room service doesn’t do a good and thorough job cleaning the bathroom. Improvements needed to lobby appearance, services, and arrangements.

By , from Portland, OR on Dec 31, 2019

Review comment responded on Jan 2, 2020

Thank you for your feedback, your comments have been noted, please accept our apologies for not being able to offer the best of our services to you, we assure you that we will work on improving our standards. Thank you again for bring this to our notice, we sincerely hope you give us one more opportunity to host you again in the future.

5
Partner Couples

The property was great and the staff were very accommodating

By on Oct 18, 2019

Review comment responded on Oct 20, 2019

Thank you very much for your review, we look forward to welcoming you back again!

4

good hotel but some service not

Everyone

I booked this hotel on Orbitz. As world of Hyatt member I expected to get some points for the stay but since it was not booked directly on the Hyatt website I did not get any points. Neither did get points for any frequent flyer programs as a result. Some service was not adequate. For Example, I requested an Ice bucket but it was never delivered. My phone didn't work, I asked to fix it four times but it was not done.

By , from NY on May 21, 2018

Review comment responded on May 22, 2018

Thank you for your feedback, your comments have been noted, please accept our apologies for not being able to offer the best of our services to you, we sincerely hope you give us one more opportunity to host you again in the future.

4

hotel stay

Everyone

Carpet on my floor hallways were so stinky, felt vomiting.

By on Apr 29, 2017

Review comment responded on May 2, 2017

Dear Anonymous, Thank you for your positive review, we are glad that you found the guest room to be comfortable and that the location of our hotel was of great convenience to you.

4

nice hotel with good service

Everyone

I stayed here 7 nights. During my stay, I spent quite a lot of time with the staff here, who supported me with local tour, information about Dubai. They did a good job and always offered best solutions.

By , from Vietnam on Apr 5, 2017

Review comment responded on Apr 9, 2017

Dear Huong, It is a pleasure for us to know that you appreciated the services offered by all our associates. Thank you for highlighting the spaciousness and cleanliness within the guest room. Thank you for highlighting the convenient location of our hotel. To know that all our associates took good care of you is a pleasure and we look forward to welcoming you again soon! Kind Regards, Vipin Khattar General Manager

5

very good busniess stay

Business

Hotel is nice and clean. Rooms are clean and comfortable. Staff is excellent. Great view when working out. Nice pool bar. Awesome restaurant and food is great.

By on Oct 14, 2015

Hyatt Regency Dubai Creek Heights

20th Street, Dubai Healthcare City, Dubai, 5668
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