Holiday Inn Express Dubai Safa Park2.0 out of 5.0
Recent guest reviews
Despite having only 2 stars, this hotel is great. Stayed there for a week with my family. We arrived too early and our room has not been ready so they put us in a more quiet part of the loby to sleep till our room is ready. Everyone was so polite and helpful.
We stayed for 4 Nights. This is very convenient hotel and equidistant from all the attractions. Dubai Mall is one station away by Metro and taxi also wouldn't make hole in your pocket. Currently hotel in undergoing renovation but guests are not affected in anyway. Breakfast spread is Okay and not Lavish and can be improved. After 2nd day it becomes monotonous eating same stuff. Rooms are nice and adequate in size. Staff are courteous and very helpful. We requested early check in and they responded positively. Overall a nice experience.
Last time I travelled to dubai I booked The Holiday inn express airport that it was good hotel but this brench is not like that one and not good. My room doesn't any usual facilities like Toothpath Iron Soap Slipers .... Security bix doesn't work. But Internet is good Clean room and quite
Hotel is well located at 10 mn for metro station. Room are nice, need to improve the cleaning . Staff very kind. The Restaurant offer need to be better, because around not a lot of restaurant. Breafast buffet is very good.
I am an IHG member and regularly stay in Holiday Inn all across the world (atleast once a week). This is the worst of all the Holiday Inn chain hotels I have stayed in. When we arrived at the hotel, there was no one to help with the luggage. The only saving grace was the check-in process, which was quite smooth. Room allocated to me was quite small and had a bad smell. Hotel also gives only 2 small bottle of water per night. If you need more water, one needs to buy it ( they should mention this on their website). Hotel claims that they offer complimentary shuttle to the beach and Dubai Mall. Shuttle to the beach is around 10AM and comes back by 2PM. I am not sure anyone will go to the beach during this time when it gets really hot. Shuttle to the mall is at 10:30AM. They only have a small bus that can accommodate 7 passengers only. If you are not in the first 7 then you cannot take the shuttle. I also had a bad experience with the security of the hotel. One of the security guys stopped me from entering my own room. I asked him to call the reception himself and confirm whether I can enter my own room or not. He refused to call the reception and insisted I have to go to the reception to reconfirm and only then he will allow me to enter the room. I have never come across such experience in any other hotel.
I stayed recently for 3 nights in this property. Rooms are well maintained, though my rooms window was at a height of 6 feet , being on ground floor, there was sufficient natural lights coming through. The toilet is spick and span with complimentary shaving kit on demand. Morning breakfast was ok as it caters to continental style. Overall a good mid-range hotel in heart of Dubai.
This hotel was a fantastic base. The room had recently been refurbished and was clean and well appointed, was cleaned daily. The front desk staff were always helpful and nothing was too much trouble. We were there for 5 nights and the breakfast varied from day to day which was brilliant. The tables were cleaned continually. We ate dinner there one evening and the food was really good. I would recommend this hotel, the staff and the cleanliness and overall warmth of welcome. The only thing missing is a pool but we didn't have enough downtime for this to worry us.
There were a few issues at first where we booked a twin room, but was told that it wasn't available. The receptionist said we would be given a room with a King bed, but turned out it was a queen. Not that we're complaining, but I mean, accurate information would be appreciated. Similarly, we requested for late check out prior to arrival. On the phone, we were told we could check out by 2pm latest without incurring extra charges. When we got there, they told us 1pm. After we checked out, the receptionist said we could've stayed until 2pm. What?! Food was alright. Wifi was good. We didn't use the facilities because we were out most of the time. Overall experience was ok. Generally the staff were very friendly and helpful. It's a very short walk from the Dubai water canal which was gorgeous at night and about 7 minutes to the train station, which wasn't too bad.
Stayed at Holiday inn from 1st to 5th September 2017 and really satisfied with their level of service. staff was very friendly, especially an individual named Gobi, who helped us in effectively planning the places to visit around Dubai. Room service was very effective and ensured that rooms were clean and tidy. I would recommend this hotel to any traveler, who's looking for a mid range hotel around Dubai.
The hotel is very clean and its price is good and suitable for the families and the staff is very friendly and helpful and the hotel is greasy from Sheikh Zayed and easy access and a nice breakfast. thanks
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 596 reviews