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Holiday Inn Express Dubai Jumeirah

2.0 out of 5.0

Recent guest reviews

We had a good experience during our stay.Location of hotel is very nice,staff is friendly and cooperative. Food served here is mainly continental.You will miss indian food.Housekeeping department need improvisation.

Holiday inn hotels and holiday inn stay easy lodges allows you good budget places to spend a night a place home away from home and also good for your business connections and mentors you all find it at holiday inn

This is probably the 3rd time we have stayed at this hotel and unfortunately, it might be the last time due to the declining general condition of it. We stayed for almost a week at the hotel. The breakfast is sufficient and the hotel staff is very friendly but that's about the only positive thing I have to say about the hotel this time. My personal biggest issue were the towels (or lack of them, I should say!) They were so tattered, they were fit to be used as rags not as guest towels. They gave only two bath towels and some days they even forgot to give that. No washcloths, hand towels (occasionally one) or bathmat. Very few hangars in the closet and the front desk had to be reminded several times before they brought us enough. Several times, they missed replenishing bath tissues. Perhaps the hotel needs improved management.

Hotel is located near Jumeirah beach, close to Pearl Jumeirah. Staff in hotel are very nice and helpfull. Good breakfast. Hotel have free transportation to Dubai Mall, Jumeirah beach and other destinations. In room is very good clima system, beds are comfortable, bathrom is ok. They also have free fitness center, small shop, bar.... For transport you will need to take taxi or if you have your car or rent car - they have parking place. Good located hotel from where you can reach top destinations in Dubai. Destinations to: Airport terminal 1: 11 km Dubai Mall - Burj Khalifa: 7 km Burj AL Arab: 21 km Palm Jumeirah: 26 km Golden Souk: 6 km Abu Dhabi: 150 km Garden Glow : 6 km Hotel by the road and docks.....

This hotel is convenient for those on short stay in dubai within 7 min to terminal 3 dubai airport. Staff are nice. Unfortunately there is no proper porter service. The security lend a helping hand using a shopping trolley. Otherwise reception us helpful. The location near d airport outweighs other shortcomings.

The staff are the jewel in the crown for this hotel. The reception staff are friendly and helpful, and always greet you with a smile. The restaurant staff where breakfast is located, are the same. There is a good variety of breakfast food to choose from. Our breakfast was included in the price of the hotel. The room itself was clean and tidy. The beds were comfortable and there are different pillows you can choose from eg soft, firm. The hotel itself requires a bit of a makeover. It looks a bit old and tired, particularly the lifts, and would definitely benefit from an update. There is free wifi in the rooms, and there is also free parking available. Unfortunately Jumeirah Beach is not accessible from the hotel, and you require transport to get to it as it is some distance away, as are most attractions. I did enjoy my stay here.

I've been in this hotel for a trip during our participation in Hult Prize 2017. This hotel is great, they have a nice prayer room, all the staff members were very friendly. They serve awesome breakfast. But one problem though, I had a lot of issues with the hotel wifi.

The hotel itself was excellent. Lovely clean rooms and breakfast each morning. Unfortunately, the hotel was not close to a beach as Jumeirah beach had been closed. They offered free travel but at very awkward times. Similarly, the transfer times to the malls were also very unusual. There is no where decent to eat nearby, one night we got a takeaway from a pizza place and another night we just got some bits from a shop. If there wasn't such good cab services we would have felt a bit secluded.

I was booked at this hotel several months before arriving for Arab Health shortly after midnight to the hotel. My colleague checked in before and announced my late arrival with confirmation that my room will be available. The situation at the reception was quite clear after some minutes as several people were waiting for rooms due to overbooking. After quite some time and no solution offered, my colleague (still awake) kindly offered me to stay in his room for the rest of the night (others sleeped on the floor or waited till early morning to check in). We even had to discuss that the charge of both rooms was cancelled and that we get a compensation. While my colleague received his points I did not receive anything, not even after getting in touch with Holiday Inn Express via the customer service - answer to my message also still outstanding. It started off bad and remained like this ....

Wonderful hotel!Excellent breakfast,friendly staff,clean rooms,good service.Near is small park,in 100m to the right is very cheap grocery to buy necessary stuff or juice,bus stops are close,bus available for the beach.

Jumeirah Road Dubai

Hotel highlights

  • Close to Jumeirah Mosque
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Dubai Coast within a mile (2 km) of Jumeirah Mosque, Holiday Inn Express Dubai Jumeirah is within a few miles (5 km) of other popular sights such as The Dubai Heritage Village. This 193-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Located in central Dubai, the hotel is also near Dubai Mall and Dubai Museum.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

All 193 recently renovated accommodations feature sitting areas. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and bidets. Sofa beds, refrigerators, and minibars are other standard amenities.


Property features

Renovated in 2013, Holiday Inn Express Dubai Jumeirah offers a fitness center, free WiFi in public areas, and 2 meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for AED 120 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, free newspapers, and laundry facilities.

Room options

Standard Room

Full 1 | Sleeps 2

Room, 1 Double Bed with Sofa bed

Full 1 | Sleeps 3

Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Room, 2 Twin Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 664 reviews