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Holiday Inn Express Dubai Airport

2.0 out of 5.0

Holiday Inn Express Dubai Airport

2.0 out of 5.0

Recent guest reviews

Good facilities, but they definitely need to improve their shuttle timelines. Waited in the heat for one hour b4 the shuttle showed up.

Great close to airport and good breakfast lots of options. The free shuttle was on time.

Conveniently close to airport. Very clean . Nice staff.

Hotel is clean, staff are rude Rooms do not have soap or shampo , when I asked for shampo , the answer was we do not have shampo , it is not included in the room

Great location, shuttle and breakfast included! I would gladly recommend the Holiday Inn Express in Dubai!

I love my room clean and quit the staff are very friendly the food is good the bar is nice

couldn't control temperature, too hot, no sheet, blanket too heavy price higher than advertised

Very easy to get to because of their convenient shuttle service. Great service and room comfort. It is next to the airport so you might hear the planes and the walls are thin. It offers an amazing free breakfast!

Great stay! Short ride to the airport. Great staff easy check in and out process.

This hotel is close to the airport making it a breeze to get cleaned up after long flights and just as easy to return for a flight. The bar/lounge is comfortable along with the great food and service to go with it. Only down fall is that I do not believe this hotel has tubs.

Internet was not good. And thats why I went there.

They overcharged me - at the time of check in I was forced to pay additional money

Very happy with the hotel all around except for the mattress. The bed wasn't very comfortable.

Friendly and helpful staff. Excellent breakfast comes with the room. Good choice for a stay near the airport.

Great hotel for short stays with a close location to the airport. Free shuttle service to and from.

was good and convenient, closed to the airport and shuttle was 24 hours, clean room and cheap

Excellent! I enjoyed the service both Front Desk and the restaurant

The hotel is in a great location - a 5 minute walk from the Emirates metro station which is 1 or 2 stops from the two airport metro stations. This makes it easy to get to unless you are arriving at Terminal 2 which is on the far side of the airfield. Although not near any of the tourist attractions of Dubai, the easy metro access is all you need to get out and about. The hotel offered a better breakfast than domestic HIX locations and included foul medames, an Arabic bean dish that reminds you of where the hotel really is - you would be hard pressed to tell otherwise. My room was quiet (great after an extremely late arrival into Dubai) and comfortable. The staff were helpful and courteous, which included them storing my luggage so that I could enjoy a day in town before my past-midnight flight out.

Bottomline - the service there is first class, the staff among the best! The room is good

Opp. Dubai Int'l Airport Terminal 3 Dubai

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Garhoud, Holiday Inn Express Dubai Airport is within 2 miles (3 km) of popular attractions such as Dubai Tennis Stadium and Dubai Festival City Mall. This 381-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi. Near the airport, it's also near City Centre Deira and Dubai Creek.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

An LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and bidets. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

Holiday Inn Express Dubai Airport features a 24-hour fitness center, free WiFi in public areas, and 5 meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, express check-in, and laundry facilities.

Room options

Room, 1 Double Bed with Sofa bed, Smoking

Full 1 | Sleeps 3

Room, 2 Twin Beds, View

Twin 2 | Sleeps 2

Room, 2 Twin Beds, View

Twin 2 | Sleeps 2

Room, 1 King Bed, View

King 1 | Sleeps 2

Guest reviews for Holiday Inn Express Dubai Airport

Everyone (15) Business (13) Couples (3) Family (2) Other (7)
4
Everyone

By on Oct 23, 2018

Review comment responded on Oct 23, 2018

Dear Valued Guest, We thank you for giving Holiday Inn Express Dubai Airport an excellent rating. We do take pride in catering to our guest's needs the best way we can. We are looking forward for your next visit in our hotel. Best Regards, Sameh El Amri Hotel Manager

4
Everyone

Good facilities, but they definitely need to improve their shuttle timelines. Waited in the heat for one hour b4 the shuttle showed up.

By on Aug 18, 2018

Review comment responded on Aug 20, 2018

Dear Valued Guest, I appreciate your positive feedback about Holiday Inn Express Dubai Airport. We do take pride in catering to our guest's needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. Best Regards, Sameh El Amri Hotel Manager

1
Everyone

Great close to airport and good breakfast lots of options. The free shuttle was on time.

By on Aug 13, 2018

Review comment responded on Aug 16, 2018

Dear Valued Guest, I appreciate your positive feedback about Holiday Inn Express Dubai Airport. We do take pride in catering to our guest's needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. Best Regards, Sameh El Amri Hotel Manager

5
Everyone

Conveniently close to airport. Very clean . Nice staff.

By on Jul 2, 2018

Review comment responded on Jul 11, 2018

Dear Valued Guest, I appreciate your positive feedback about Holiday Inn Express Dubai Airport. We do take pride in catering to our guest's needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. Best Regards, Sameh El Amri Hotel Manager

2
Everyone

Hotel is clean, staff are rude Rooms do not have soap or shampo , when I asked for shampo , the answer was we do not have shampo , it is not included in the room

By on Jun 25, 2018

Review comment responded on Jun 27, 2018

Dear Valued Guest, Thank you for taking the time and sharing your valuable comments about the experience during your stay at Holiday Inn Express Dubai Airport. Kindly accept my sincere apology for the inconvenience that has been encountered during your stay and for falling behind your expectation. Holiday Inn Express is a limited service and facilities as a value for money concept where several services and amenities are not available like amenities in the room, toiletries, room service, bellboy, swimming pool etc. as per the brand standard. We look forward to welcome you again on your next visit to Dubai. Best Regards, Sameh El Amri Hotel Manager

5
Everyone

Great location, shuttle and breakfast included! I would gladly recommend the Holiday Inn Express in Dubai!

By on Jun 14, 2018

Review comment responded on Jun 17, 2018

Dear Valued Guest, Thank you for taking the time to review your stay about Holiday Inn Express Dubai Airport Hotel. It is our pleasure to know that you enjoyed your stay and were pleased with the given services. Thank you for giving us an excellent rating and for recommending our hotel to other travelers. We look forward in welcoming you again at our hotel. Best Regards, Sameh El Amri Hotel Manager

5
Everyone

I love my room clean and quit the staff are very friendly the food is good the bar is nice

By , from Florida on Apr 24, 2018

Review comment responded on Apr 26, 2018

Dear Angelina, Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport. It is our pleasure to know that you had enjoyed your stay and pleased with the given services. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward in welcoming you again in the future. Best Regards, Sameh El Amri Hotel Manager

3

wouldn't stay there again

Everyone

couldn't control temperature, too hot, no sheet, blanket too heavy price higher than advertised

By on Mar 26, 2018

Review comment responded on Mar 27, 2018

Dear Valued Guest, We do apologize for your experience during your stay with us, we do understand the inconvenience caused you. Kindly allow us to take a review and look for alternative solutions. As our main priority is our guest satisfactions. We are looking forward for the opportunity in welcoming you again in the hotel. Sincerely yours, Sameh El Amri Hotel Manager

4

close to the airport

Everyone

Very easy to get to because of their convenient shuttle service. Great service and room comfort. It is next to the airport so you might hear the planes and the walls are thin. It offers an amazing free breakfast!

By on Dec 22, 2017

Review comment responded on Dec 23, 2017

Dear Valued Guest, Thank you for taking the time and sharing your wonderful comments about the experience during your stay at our hotel. I appreciate your positive feedback and thank you for giving us an excellent rating, this is something our staff takes great pride in it. We look forward to welcoming you again to our hotel. Best regards, Sameh El Amri Hotel Manager

4

nice hotel close to the airport.

Everyone

Great stay! Short ride to the airport. Great staff easy check in and out process.

By on Jul 4, 2017

Holiday Inn Express Dubai Airport

Opp. Dubai Int'l Airport Terminal 3, Dubai,