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Location is good , very close to airport and offers 24 hour complimentary shuttle but rooms are too small and noisy . Can hear stuff from other nearby rooms .
Quick and nice check in, good shuttle to terminals 1 and 3
Airport shuttle was fantastic
It’s a 3 star hotel, We arrived at 1:30 am and wanted to stay close to airport . Good for one night only. Bathrooms are small, have shampoo and conditioner but no body soap. No wash towel. Breakfast is below OK I don’t recommend this hotel.
Airport shuttle every half an hour.
Nice clean room .
Room service was good. Very poor performance at front desk
King size bed is actually queen.
The distance to the airport is a convenient perk, and the breakfast was good. The non-smoking rooms had a stench of cigarette smoke and the hot water in the shower wasn’t hot.
First, I have a Lung disease. Immediately after getting off shuttle at the hotel, there was smokers everywhere. I couldn’t breathe but managed to grab my luggage and go to the main entrance. Once there, I smelled more smoke. The lobby smelled of smoke and dust. I thought I was going to pass out but instead tried to get checked in to go to my room. My room was worse. I asked to be moved. The next room was a little better but the shower was nasty. I left and checked in another hotel.
Had no place to sit outside. Front desk was not very helpful with providing information on places to go in Dubai.
Located in Garhoud, Holiday Inn Express Dubai Airport, an IHG Hotel is within 2 miles (3 km) of sights such as Dubai Tennis Stadium and Dubai Festival City Mall. This 381-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and bidets. Other amenities include sitting areas, refrigerators, and minibars.
At Holiday Inn Express Dubai Airport, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and free newspapers.
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Dear Valued Guest Margaret,Thank you for staying at Holiday Inn Express Dubai Airport and for taking time to share your great review.I was delighted to read that our Select Service Model hotel met your needs as a smart traveller, our Free Express Start Breakfast, great location, clean and comfortable rooms, free WIFI access and the service provided to you by our polite and helpful staff.It was very wonderful to know that you had a great stay with us.We look forward to welcoming you back to the hotel again soon.Best regards,
Dear Valued Guest maureen, we are sorry to read that your experience did not meet your expectations and would like to assure you that this is not the usual level of service Holiday Inn Express Dubai Airport Hotel prides itself on delivering to its esteemed clientele. We hope to have the opportunity to regain your trust during your next visit to Dubai. Best regards,
Dear Mark, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback with the high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best Regards,
Location is good , very close to airport and offers 24 hour complimentary shuttle but rooms are too small and noisy . Can hear stuff from other nearby rooms .
Dear Vikash, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,
Quick and nice check in, good shuttle to terminals 1 and 3
Dear Dmitriy,Thank you for choosing us for your previous stay and for taking time to rate our hotel.We are looking forward in welcoming you back to our hotel.Best Regards,Ahmed Abdel NabiHotel Manager
Airport shuttle was fantastic
Dear Valued Guest James, many thanks for taking the time to post your review about your recent stay in Holiday Inn Express Dubai Airport and appreciating the team efforts.We look forward of welcoming you back to our hotel in the future.Best Regards,
It’s a 3 star hotel, We arrived at 1:30 am and wanted to stay close to airport . Good for one night only. Bathrooms are small, have shampoo and conditioner but no body soap. No wash towel. Breakfast is below OK I don’t recommend this hotel.
Dear Mr. Siavash, Thank you so much for your review of our hotel. We would like to thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will make sure that it is relayed to the concerned department head and shall look to make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards
Airport shuttle every half an hour.
Dear Samir, thank you for taking the time to write your comments, we are always delighted to see our guests return from Dubai with fond memories and hope to welcome you again very soon in Holiday Inn Express Dubai Airport.
Dear Valued Guest Richard,We are very delighted to receive your favourable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards