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Recent guest reviews

First, I have a Lung disease. Immediately after getting off shuttle at the hotel, there was smokers everywhere. I couldn’t breathe but managed to grab my luggage and go to the main entrance. Once there, I smelled more smoke. The lobby smelled of smoke and dust. I thought I was going to pass out but instead tried to get checked in to go to my room. My room was worse. I asked to be moved. The next room was a little better but the shower was nasty. I left and checked in another hotel.

Had no place to sit outside. Front desk was not very helpful with providing information on places to go in Dubai.

Friendly front desk staff, very good Breakfast buffet, courtesy shuttle service driver. If you are used to busboy assisting carrying luggage to your room, you won't find it here. Elevator is too small. It fit only one luggage cart! If you have four big suitcase you will need to take two elevators. Other than that, it is a pleasant place.

Clearer sign of where the bus is going from at the airport

Efficient service & courteous staff. Clean rooms and good breakfast

Clean, friendly staff, good complimentary breakfast, free airport bus, 3 kms from airport, the hotel never charged me for the milk i needed for the baby which amazed me. Overall excellent hotel to stay

Room service was excellent especially house cleaning.

Staff was very friendly. I am very pleased with the service. Especially employee who works at the front desk. They provided me, an assistant, and the room was clean. I would definitely come back again.

Very nice room. Friendly staff. Good breakfast buffet.

Clean hotel. Friendly staff. Very limited towels in bath.

What I like was they were quick as far as responding. I initially didn’t have any hot water in the shower. After reporting it they came and repaired it right away. The room did have a little bad odor. Other than that the stay was ok

Close enough, clean, enough, friendly staff, and a free shuttle. easy place to stop at to get some shut eye before your next leg.

Opp. Dubai Int'l Airport Terminal 3 Dubai

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Garhoud within 2 miles (3 km) of Dubai Festival City Mall, Holiday Inn Express Dubai Airport is within a few miles (5 km) of other popular sights such as City Centre Deira. This 381-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

The 381 accommodations feature sitting areas. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and bidets. Refrigerators, minibars, and coffee makers are also standard.


Property features

At Holiday Inn Express Dubai Airport, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Additional amenities include express check-in, free newspapers, and laundry facilities.

Room options

Room, 1 Double Bed with Sofa bed, Smoking

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Room, Non Smoking (Airport View)

1 Twin Bed | Sleeps 2

Room, Smoking (Airport View)

1 Twin Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Airport View)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express Dubai Airport

Everyone (35) Couples (4) Business (13) Family (8) Other (7)
2
Everyone

By on Mar 28, 2020

1
Everyone

First, I have a Lung disease. Immediately after getting off shuttle at the hotel, there was smokers everywhere. I couldn’t breathe but managed to grab my luggage and go to the main entrance. Once there, I smelled more smoke. The lobby smelled of smoke and dust. I thought I was going to pass out but instead tried to get checked in to go to my room. My room was worse. I asked to be moved. The next room was a little better but the shower was nasty. I left and checked in another hotel.

By , from Dubai on Mar 10, 2020

Review comment responded on Mar 11, 2020

Dear Blessed , Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. We always aim to deliver a great experience. We are gutted when we miss the mark. we’re sorry to hear that your experience was not of the quality you expected. If you give us a chance to earn back your trust, I can assure you that your stay will be an amazing one with everlasting memories. I would be happy to make your reservation again and see to it that you enjoy the experience that so many of our guests have grown so fond of. Best Regards, Ahmed Abdel Nabi Hotel Manager

3
Partner Couples

Had no place to sit outside. Front desk was not very helpful with providing information on places to go in Dubai.

By on Mar 6, 2020

5
Everyone

By on Feb 6, 2020

Review comment responded on Feb 8, 2020

Dear Valued Guest Thank you so much for rating. Best Regards The Management

4
Family

Friendly front desk staff, very good Breakfast buffet, courtesy shuttle service driver. If you are used to busboy assisting carrying luggage to your room, you won't find it here. Elevator is too small. It fit only one luggage cart! If you have four big suitcase you will need to take two elevators. Other than that, it is a pleasant place.

By , from Ohio, USA on Jan 27, 2020

Review comment responded on Feb 1, 2020

Dear RR, Thank you for taking the time and sharing your wonderful comments about the experience during your stay at our hotel. I appreciate your positive feedback and thank you for giving us an excellent rating, this is something our staff takes great pride in it. We look forward to welcoming you again at our hotel. Best Regards, The Management

2
Everyone

By on Jan 18, 2020

Review comment responded on Jan 21, 2020

Dear Valued Guest Thank you so much for rating. Hope to see you soon. Best Regards The Management

4
Everyone

By on Jan 15, 2020

Review comment responded on Jan 16, 2020

Dear Valued Guest Thank you so much for your wonderful rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards The Management

4
Everyone

By on Jan 14, 2020

Review comment responded on Jan 16, 2020

Dear Valued Guest Thank you so much for your wonderful rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards The Management

4
Business Business

Clearer sign of where the bus is going from at the airport

By on Dec 16, 2019

Review comment responded on Dec 17, 2019

Dear Valued Guest Thank you for your review and rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

5
Everyone

Efficient service & courteous staff. Clean rooms and good breakfast

By on Dec 1, 2019

Review comment responded on Dec 3, 2019

Dear Syed Thank you for your review and rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

Holiday Inn Express Dubai Airport

Opp. Dubai Int'l Airport Terminal 3, Dubai,
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