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Recent guest reviews

Nice clean room .

Room service was good. Very poor performance at front desk

King size bed is actually queen.

The distance to the airport is a convenient perk, and the breakfast was good. The non-smoking rooms had a stench of cigarette smoke and the hot water in the shower wasn’t hot.

First, I have a Lung disease. Immediately after getting off shuttle at the hotel, there was smokers everywhere. I couldn’t breathe but managed to grab my luggage and go to the main entrance. Once there, I smelled more smoke. The lobby smelled of smoke and dust. I thought I was going to pass out but instead tried to get checked in to go to my room. My room was worse. I asked to be moved. The next room was a little better but the shower was nasty. I left and checked in another hotel.

Had no place to sit outside. Front desk was not very helpful with providing information on places to go in Dubai.

Friendly front desk staff, very good Breakfast buffet, courtesy shuttle service driver. If you are used to busboy assisting carrying luggage to your room, you won't find it here. Elevator is too small. It fit only one luggage cart! If you have four big suitcase you will need to take two elevators. Other than that, it is a pleasant place.

Clearer sign of where the bus is going from at the airport

Efficient service & courteous staff. Clean rooms and good breakfast

Clean, friendly staff, good complimentary breakfast, free airport bus, 3 kms from airport, the hotel never charged me for the milk i needed for the baby which amazed me. Overall excellent hotel to stay

Room service was excellent especially house cleaning.

Staff was very friendly. I am very pleased with the service. Especially employee who works at the front desk. They provided me, an assistant, and the room was clean. I would definitely come back again.

Opp. Dubai Int'l Airport Terminal 3 Dubai

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Garhoud within 2 miles (3 km) of Dubai Creek, Holiday Inn Express Dubai Airport, an IHG Hotel is within a few miles (5 km) of other popular sights such as City Centre Deira. This 381-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and bidets. Other amenities include sitting areas, refrigerators, and minibars.


Property features

At Holiday Inn Express Dubai Airport, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include express check-in, free newspapers, and laundry facilities.

Room options

Standard Room, 1 King Bed with Sofa bed, Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 2 Twin Beds (Minifridge)

2 Twin Beds | Sleeps 2

Standard Room, 2 Twin Beds, Smoking (Minifridge)

2 Twin Beds | Sleeps 2

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Holiday Inn Express Dubai Airport, an IHG Hotel

Everyone (16) Couples (1) Family (8)
5
Family Business Business

Nice clean room .

By on Sep 6, 2022

Review comment responded on Sep 7, 2022

Dear Valued Guest, Thank you for choosing us for your previous stay and for taking time to write a review. We appreciate your positive feedback about the hotel, and we are looking forward in welcoming you back to our hotel. Best Regards, Ahmed Abdel Nabi Hotel Manager

1
Everyone

Room service was good. Very poor performance at front desk

By on Apr 30, 2022

Review comment responded on Apr 30, 2022

Dear Regi, Thank you so much for choosing our hotel and for sharing your experience with us. We are all thrilled to receive positive feedback from you and thank you for taking the time to share it with us is much appreciated. However, we genuinely regret those occasions when the service does not meet expectations I apologize foremost. Your feedback has been well addressed to the concern department to review the areas where improvements can be made. We hope we have the opportunity to welcome you back and better meeting your expectations in the future. Best Regards,

5
Everyone

By on Oct 14, 2021

2
Family with small children

King size bed is actually queen.

By on Jul 15, 2021

Review comment responded on Jul 16, 2021

Dear Valued Guest Thank you so much for your wonderful rating of our hotel, We will address the issue. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

3
Family Family with small children Friends

The distance to the airport is a convenient perk, and the breakfast was good. The non-smoking rooms had a stench of cigarette smoke and the hot water in the shower wasn’t hot.

By on Jul 12, 2021

Review comment responded on Jul 12, 2021

Dear Valued Guest Thank you so much for your wonderful rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

2
Everyone

By on Jun 16, 2021

Review comment responded on Jun 26, 2021

Dear Valued Guest Thank you so much for your wonderful rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

2
Everyone

By on Mar 28, 2020

1
Everyone

First, I have a Lung disease. Immediately after getting off shuttle at the hotel, there was smokers everywhere. I couldn’t breathe but managed to grab my luggage and go to the main entrance. Once there, I smelled more smoke. The lobby smelled of smoke and dust. I thought I was going to pass out but instead tried to get checked in to go to my room. My room was worse. I asked to be moved. The next room was a little better but the shower was nasty. I left and checked in another hotel.

By , from Dubai on Mar 10, 2020

Review comment responded on Mar 11, 2020

Dear Blessed , Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. We always aim to deliver a great experience. We are gutted when we miss the mark. we’re sorry to hear that your experience was not of the quality you expected. If you give us a chance to earn back your trust, I can assure you that your stay will be an amazing one with everlasting memories. I would be happy to make your reservation again and see to it that you enjoy the experience that so many of our guests have grown so fond of. Best Regards, Ahmed Abdel Nabi Hotel Manager

3
Partner Couples

Had no place to sit outside. Front desk was not very helpful with providing information on places to go in Dubai.

By on Mar 6, 2020

5
Everyone

By on Feb 6, 2020

Review comment responded on Feb 8, 2020

Dear Valued Guest Thank you so much for rating. Best Regards The Management

Holiday Inn Express Dubai Airport, an IHG Hotel

Opp. Dubai Int'l Airport Terminal 3, Dubai,
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