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Holiday Inn Express Dubai Airport

2.0 out of 5.0

Recent guest reviews

Close enough, clean, enough, friendly staff, and a free shuttle. easy place to stop at to get some shut eye before your next leg.

They never have any wash cloths in the room. I always have to call downstairs to get some. And then they take forever to bring them upstairs.

Location was good, hot water for showers, breakfast bar was decent.

Pre information about price and more variety of Vegan food range and international calling number

Proximity to the airport with shuttle bus for picking and dropping passengers. Good room rate

Very nice Hotel, close to the airport. Excellent staff and confort

Nice place, 4th time there, great price, friendly staff

Good facilities, but they definitely need to improve their shuttle timelines. Waited in the heat for one hour b4 the shuttle showed up.

Great close to airport and good breakfast lots of options. The free shuttle was on time.

Conveniently close to airport. Very clean . Nice staff.

Hotel is clean, staff are rude Rooms do not have soap or shampo , when I asked for shampo , the answer was we do not have shampo , it is not included in the room

Great location, shuttle and breakfast included! I would gladly recommend the Holiday Inn Express in Dubai!

I love my room clean and quit the staff are very friendly the food is good the bar is nice

couldn't control temperature, too hot, no sheet, blanket too heavy price higher than advertised

Opp. Dubai Int'l Airport Terminal 3 Dubai

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Garhoud within 2 miles (3 km) of Dubai Festival City Mall, Holiday Inn Express Dubai Airport is within a few miles (5 km) of other popular sights such as City Centre Deira. This 381-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

An LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and bidets. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

Holiday Inn Express Dubai Airport features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include express check-in, laundry facilities, and an ATM.

Room options

Room, 1 Double Bed with Sofa bed, Smoking

Full 1 | Sleeps 3

Room, 2 Twin Beds, Smoking, View (Airport View)

Twin 2 | Sleeps 2

Room, 2 Twin Beds, Non Smoking, View (Airport View)

Twin 2 | Sleeps 2

Room, 1 Double Bed with Sofa bed, Non Smoking

Full 1 | Sleeps 3

Guest reviews for Holiday Inn Express Dubai Airport

Everyone (24) Business (13) Couples (3) Family (2) Other (7)
4
Business Business Travelers

Close enough, clean, enough, friendly staff, and a free shuttle. easy place to stop at to get some shut eye before your next leg.

By on Apr 16, 2019

Review comment responded on Apr 16, 2019

Dear Scott, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Thank you for acknowledging the location, Staff, and the airport shuttle. We look forward to welcoming you back to our hotel in the future. Best Regards, Ahmed Abdel Nabi Hotel Manager

4
Everyone

By on Apr 14, 2019

Review comment responded on Apr 15, 2019

Dear Valued Guest, Thank you so much for your wonderful rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

2
Business Business Travelers

They never have any wash cloths in the room. I always have to call downstairs to get some. And then they take forever to bring them upstairs.

By on Apr 6, 2019

Review comment responded on Apr 14, 2019

Dear Brooklyn, Thank you so very much for taking the time to review our hotel with regard to your recent stay at the Holiday Inn Express Airport Hotel. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Thank you for staying at the Holiday Inn Express Airport Hotel and we hope that you will consider us for your next trip! Best Regards, Ahmed Abdel Nabi Hotel Manager

3
Everyone

By on Apr 3, 2019

Review comment responded on Apr 14, 2019

Dear Valued Guest, Thank you so much for your wonderful rating of our hotel, it’s something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Ahmed Abdel Nabi Hotel Manager

2
Business Business Travelers

Location was good, hot water for showers, breakfast bar was decent.

By on Mar 20, 2019

Review comment responded on Mar 20, 2019

Dear Valued Guest Thank you so much for your review of our hotel. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Kind Regards The Management

5
Everyone

By on Mar 5, 2019

Review comment responded on Apr 1, 2019

Dear Valued Guest, Thank you so very much for your rating of our hotel. Your feedback goes a long way to provide our staff with confidence and support, and we appreciate that. We look forward to welcoming you back at Holiday Inn Express Dubai Airport. Best Regards, Ahmed Abdel Nabi Hotel Manager

5
Everyone

By on Mar 5, 2019

Review comment responded on Apr 1, 2019

Dear Valued Guest, Thank you so very much for your rating of our hotel. Your feedback goes a long way to provide our staff with confidence and support, and we appreciate that. We look forward to welcoming you back at Holiday Inn Express Dubai Airport. Best Regards, Ahmed Abdel Nabi Hotel Manager

4
Everyone

Pre information about price and more variety of Vegan food range and international calling number

By on Feb 18, 2019

Review comment responded on Feb 20, 2019

Dear Shubhang, Thank you for the feedback in regards to the recent stay you had with Holiday Inn Express Airport Dubai. Your review is of immense value which we use to improve our self to provide a better service to the guest. Assuring you that the feedback has been escalated to the concerned department. We look forward to welcoming you back at Holiday Inn Express Dubai Airport. Regards, The Management

4
Everyone

By on Feb 11, 2019

Review comment responded on Apr 1, 2019

Dear Valued Guest, Thank you so very much for your rating of our hotel. Your feedback goes a long way to provide our staff with confidence and support, and we appreciate that. We look forward to welcoming you back at Holiday Inn Express Dubai Airport. Best Regards, Ahmed Abdel Nabi Hotel Manager

3
Everyone

Proximity to the airport with shuttle bus for picking and dropping passengers. Good room rate

By on Feb 9, 2019

Review comment responded on Feb 10, 2019

Dear Valued Guest, Thank you for sharing your review with us. It is heart-warming to receive positive comments such as yours. I am glad that you were impressed with our hotel offerings and enjoyed your stay with us. I'm happy to learn that everything was perfect from the start to the end; we do pride ourselves on the service that we provide and it is always rewarding for the whole team to learn that we have met your expectations. Thank you for acknowledging the shuttle service and the rate. We look forward to welcoming you back at Holiday Inn Express Dubai Airport. Best Regards Ahmed Abdel Nabi Hotel Manager

Holiday Inn Express Dubai Airport

Opp. Dubai Int'l Airport Terminal 3, Dubai,