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Holiday Inn & Suites Dubai Festival City by IHG

4.0 star property
Central hotel with a full-service spa connected to a shopping center in Dubai

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Dubai Festival City by IHG

Outdoor pool
Creator video
Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

View in a map
Gateway Avenue, Festival City, Dubai
  • Place, Festival Center
    ‪1 min walk‬
  • Place, Dubai Festival City Mall
    ‪8 min walk‬
  • Place, Dubai Creek
    ‪15 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room (Waterfront View)

View from room

Standard Room (Waterfront View)

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Water view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(29 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Terrace

View from room

Standard Room, 1 King Bed, Terrace

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Waterfront View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Waterfront View)

  • 301 sq ft
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Terrace

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Terrace

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Twin Beds

  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Waterfront View)

10.0 out of 10
Exceptional
(2 reviews)
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (Creek View)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (Creek View)

  • 1 bedroom
  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony | Minibar, in-room safe, desk, blackout drapes

Premium Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Kitchen, City View

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Kitchen, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Dubai

Located in Dubai Festival City within a short walk of Dubai Festival City Mall, Holiday Inn & Suites Dubai Festival City by IHG is within a mile (2 km) of other popular sights such as Dubai Creek. This 496-room, 4-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Dubai, and a short drive from Dubai World Trade Centre and City Centre Deira.

What's nearby

  • Festival Center - 1 min walk - 0.1 miles
  • Dubai Festival City Mall - 8 min walk - 0.4 miles
  • Dubai Creek - 15 min walk - 0.8 miles
  • Dubai Mall - 8 min drive - 6.6 miles
  • Burj Khalifa - 9 min drive - 7.2 miles

Getting around

  • GGICO Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 10 min drive

Restaurants

  • ‪IKEA's Restaurant - ‬5 min walk
  • ‪Ikea Café - ‬3 min walk
  • ‪Zest Cafe - ‬1 min walk
  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Tortilla - ‬11 min walk

About this property

Holiday Inn & Suites Dubai Festival City by IHG

Central hotel with a full-service spa connected to a shopping center in Dubai
At Holiday Inn & Suites Dubai Festival City by IHG, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and access to locker space. Other amenities at this spa hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
47-inch Smart TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has couples treatment room(s). Services include massages.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 75 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Joe's Backyard Grill
  • Sirocco
  • Z Garden
  • Zeste Cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (100 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AED 184.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 75 per person
  • Rollaway bed fee: AED 184.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Frequently asked questions

Is a free cancellation option available at Holiday Inn & Suites Dubai Festival City by IHG?

Holiday Inn & Suites Dubai Festival City by IHG provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn & Suites Dubai Festival City by IHG?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Dubai Festival City by IHG on Dec 14, 2025 start from $98.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Holiday Inn & Suites Dubai Festival City by IHG?

This hotel is situated in Dubai Festival City within a short 19-minute walk of Dubai Creek and also 13 minutes on foot from Dubai Festival City Mall. You'll also find City Centre Deira and Wafi City Mall within a short drive.

Is parking available on site at Holiday Inn & Suites Dubai Festival City by IHG?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is a spa located at Holiday Inn & Suites Dubai Festival City by IHG?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Holiday Inn & Suites Dubai Festival City by IHG feature a casino at the property?

No, Holiday Inn & Suites Dubai Festival City by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn & Suites Dubai Festival City by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

Is Holiday Inn & Suites Dubai Festival City by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Holiday Inn & Suites Dubai Festival City by IHG have a hot tub?

No, but this hotel does have a steam room.

Does Holiday Inn & Suites Dubai Festival City by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn & Suites Dubai Festival City by IHG serves buffet breakfast for a surcharge each morning at Sirocco.

Does Holiday Inn & Suites Dubai Festival City by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn & Suites Dubai Festival City by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn & Suites Dubai Festival City by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn & Suites Dubai Festival City by IHG?

The closest major airport to Holiday Inn & Suites Dubai Festival City by IHG is Dubai Intl. Airport (DXB), which is 3.6 mi away (10 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 17.7 mi away (32-minute drive).

Are there rooms with balconies at Holiday Inn & Suites Dubai Festival City by IHG?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city or water views.

Holiday Inn & Suites Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 348 out of 501 reviews
Rating 8 - Good. 112 out of 501 reviews
Rating 6 - Okay. 14 out of 501 reviews
Rating 4 - Poor. 15 out of 501 reviews
Rating 2 - Terrible. 12 out of 501 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TAREQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Abdul Rahman

Stayed 14 nights in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming staff, Good Food, Improvable cleanliness

Stayed 9 nights in Aug 2025

10/10 Excellent

Revanth Kumar Reddy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities are good

10/10 Excellent

Derartu Habib

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been coming again and again to this hotel. I will continue to recommend as well. Customer service excellent! Especially,
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Heyam Mohammad, Jacksonville

Stayed 2 nights in Jun 2025

6/10 Okay

R

Traveled with partner
Disliked: Cleanliness
Breakfast was ok, but the rooms need more attention they were filled with toilet flies
Stayed 2 nights in Jun 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only problem was we could not book the taxi from our room, everything else was very good
Stayed 3 nights in Jun 2025

2/10 Terrible

Rahmatu

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
They take extremely long for service. You will have to call multiple time.
Stayed 6 nights in May 2025

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and amenities
Stayed 2 nights in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

JIDE

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in May 2025

10/10 Excellent

M Ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Wenlong, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 4 nights in May 2025

10/10 Excellent

Meried Bekele

Stayed 6 nights in Apr 2025

10/10 Excellent

Junhwan

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Perfect Location and Exceptional Service in Dubai

I had a fantastic stay at this hotel in Dubai! Its location near the mall and airport is incredibly convenient. The rooms are spacious and well-appointed, and the staff is friendly and helpful. The rooftop pool offers stunning skyline views, and the dining options are excellent. Highly recommend this hotel for anyone visiting Dubai!
Stayed 2 nights in May 2025

10/10 Excellent

Jatinkumar

Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous!
Stayed 5 nights in Mar 2025

8/10 Good

Sadik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the food and property, everything was great, you are connected to the the Dubai festival mall, which is less crowded and hectic than dubia mall to do all your shopping and just walk back to you room. My daughter has a dairy allergy and once you tell the staff the day before, they will accommodate. I had to change from a nasty hotel downtown and the change was smooth. It’s a 10-15min ride to downtown. The only bad thing was Joes Backyard restaurant, the food was not great.
Stayed 6 nights in Apr 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities are convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay. Breakfast excellent. Access to Mall fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Theodore, Norfolk

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

John, Plainsboro

Stayed 4 nights in Mar 2025