Room, Non Smoking
from $56
Holiday Inn Dubai - Downtown Dubai
4.0 out of 5.0
52% based on 437 reviews
TripAdvisor Traveler Rating
Recent guest reviews
it was my first visit at your hotel. Stayed for 5Nights. i am working as a tour manager in a travel comopay i was stayed with my group duing last october. i found one thing at your hotel the staffs staring from bell boy, front office staffs, restaurants, house keeping staffs, every one welcome the guest with great smile. one person in he helped me in many things Mr. Joy i think. Always i fight with key card which is not working properly all the times. Even my guest also felt the same thing with the key.
Friendly staff- they smiled all the time, helped us with buses and were caring enough to ask us how our interview went. awesome food, very variable. And the rooms were very clean and well yes very cold- we often had to turn the air conditioner off and yet it was cold in the room.
We had stayed the hotel for two days. Only good thing about the hotel is staffs are so courteous & the hotel is located at heart of the city. We were provided by twin bed room as my check in was early. We had buffet breakfast which was simple & taste was okay.
I've been a guest for a week. The hotel is not clean and is unspoilt, there is a lot of noise. The spa did not work at all and the pool could not be used very cold water. The rooms had very old hard-to-clean carpets and the bathroom had the faulty installation. The restaurant is cute, varied breakfast. Lunch and dinner menu varied and without class but the portions were large and well cooked.
Our experience at this Hotel was good especially the services received from Mr Joy. The breakfast was good. The pool was undergoing maintainance. The quality of food from Room service is very Good. Wifi very good.
bathroom drainage jammed, insects in the bath room, room ceiling paint falling. the hotel was not at all interested to fix the issues during my 2 weeks stay here. would not at all recommend anyone to try this place.
The location of the hotel is not much good at all. The lobby is tiny. There is renovation works that have closed the 7th floor accommodation for 2 months. The hotel generally feels run down and in need of a major renovation. The renovated rooms dont feel like much of a renovation either. Disappointing.
We stayed at this hotel after our flight was delayed from England and therefore had to spend 40 hours in Dubai so had to quickly organized a hotel that was close to the airport. We arrived at the hotel after midnight but were greeted with a nice cool drink and very pleasant gentleman on reception, The rooms are very comfortable but are in need of an upgrade which I believe the hotel is under going at the moment.. We went down for breakfast about 10.10a.m. and were just starting to enjoy our cereal when we were asked if there was anything else that we wanted to eat could we please get it now as breakfast was going off. We have stayed in many hotels around the world and if breakfast if finishing at 10.30a.m. that means that nobody can come into the breakfast room but the people in the room can at least finish their meal and not have to have everything that they want to eat sitting on the table and therefore the toast or eggs or whatever hot food you are having is cold by the time you get it. We ordered room service before we had to checkout at midnight on the second night we were at the hotel and the service was very quick. This hotel is close to the airport and we had no trouble getting a taxi to take us back to the airport at this late hour. The beds and pillow are very comfortable.
I like nice clean hotels and Holiday Inn Downtown fits this criteria perfectly! I have been to many other Holiday Inn Hotels in other countries but this one was exceptional in terms of the staff's friendliness and willingness to help.The hotel by itself has very nice service, very helpful staff, tasty food and good location which is very close to the metro and the shopping mall. Thank you Holiday Inn Downtown!
Thank you very much for nice hospitality. The room was very comfortable and clean. Was sleeping very well as there was no any disturbance. Me and my husband really enjoyed as the staff was very nice and helpful. Thanks to Marina. We had only breakfast and it was good, with big variety. 100% recommend this hotel. I also want to mention about the location which was close to metro, restaurants, shopping malls, all in a walking distance.
Hotel highlights
- Close to Deira City Centre
- Free parking
- Onsite dining
- Spa
Located in Deira within a mile (2 km) of Deira City Centre, Holiday Inn Dubai - Downtown Dubai is within a few miles (5 km) of other popular sights such as Gold Souk. This 4-star hotel has 139 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool. Located centrally in Dubai, it's also close to Dubai Creek and Dubai Tennis Stadium.
Dining
Enjoy dining at Bistro, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a cooked-to-order breakfast is available for a fee.
Rooms
All 139 air-conditioned rooms feature refrigerators, minibars, and coffee makers. Guests can expect WiFi, wired Internet, and flat-screen TVs with satellite channels. Other standard amenities include free newspapers, hair dryers, and safes.
Property features
Holiday Inn Dubai - Downtown Dubai features a full-service spa, an outdoor pool, and a fitness center. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, WiFi in public areas, and a 24-hour business center.
Reviews from Trip Advisor
52% of guests recommend this hotel
Total of 436 reviews
