Horrible check out procedure. It took over 20 minutes. At that point I was late for a meeting and had to leave and told them to charge my card and email me the invoice.
Excellent location, great food, beautiful and spacious apartments, to die for view and great price. The Staff was amazing!!!
Elevators were extremely slow. There was no microwave in the rooms. I had to call for room service to clean my room
We arrived at the hotel at 9am. Even though check-in isn't until 3:00pm, the hotel was very accommodating in allowing us to check in early AND even complimentary upgraded us from a studio apt to a 2 bedroom apt. The room was beautiful, very clean and spacious. It had 2.5 bathrooms as well. Daily breakfast was included and was very good. The location of the hotel is perfect, very close to many stores and restaurants. The pool across the street and the beach were also very nice. Cons - the elevators are very slow, which can be annoying. Beach view from the hotel room was partially obstructed by construction. Overall, I highly recommend this hotel.
Located in Dubai Marina, Hilton Dubai The Walk is next to popular attractions like The Walk and Jumeirah Beach. This 362-room, 4-star hotel has a private beach along with free in-room WiFi and free self parking.
There are ample dining options with 3 onsite restaurants, including Hartisan, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, entertain your taste buds with a drink at the bar/lounge, and mingle with other guests at the free manager's reception on select days. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.
55-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Select Comfort beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and laptop-compatible safes.
Guests staying at Hilton Dubai The Walk enjoy access to a private beach, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for AED 250 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a business center.
Horrible check out procedure. It took over 20 minutes. At that point I was late for a meeting and had to leave and told them to charge my card and email me the invoice.
Thank you for taking the time in posting a review of your recent stay at the Hilton Dubai The Walk. It is with regret to learn of your dissatisfaction on our services and facilities and for not being able to meet your expectations fully of a Hilton stay on this particular occasion. As this is not level of service we strive to achieve and provide to our valued guests, please accept our sincere apologies for the disappointment caused to you and rest assured that we have taken your comments seriously and will be use as basis of our improvement. We really appreciate your feedback and we hope to be able to welcome you back to our property in the near future, to give us a chance to regain your confidence in our service and facilities. Sincerely yours, Loes
Excellent location, great food, beautiful and spacious apartments, to die for view and great price. The Staff was amazing!!!
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Dubai The Walk. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction We all look forward to welcome you and your family back again in the near future! Sincerely yours, Loes
Elevators were extremely slow. There was no microwave in the rooms. I had to call for room service to clean my room
Dear Guest, Thank you for taking the time and effort in sharing your comments following your recent stay at the Hilton Dubai The Walk. As my team and I are genuinely focused on wanting to create the best experience possible for our guests, we really appreciate it when someone takes the time to give us their feedback as this enables us to know if we are maintaining our standards or not. And thus, helps us to improve. Rest assured that your constructive feedback regarding the elevators , in room facilities and cleaning were discussed with the concerned department heads for necessary feasible actions. We hope that none of the above misgivings will completely hinder you from considering a repeat stay with us as we all look forward to welcoming you back to the Hilton Dubai The Walk in the not too distant future. Sincerely,
We arrived at the hotel at 9am. Even though check-in isn't until 3:00pm, the hotel was very accommodating in allowing us to check in early AND even complimentary upgraded us from a studio apt to a 2 bedroom apt. The room was beautiful, very clean and spacious. It had 2.5 bathrooms as well. Daily breakfast was included and was very good. The location of the hotel is perfect, very close to many stores and restaurants. The pool across the street and the beach were also very nice. Cons - the elevators are very slow, which can be annoying. Beach view from the hotel room was partially obstructed by construction. Overall, I highly recommend this hotel.
Dear Anonymous, Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Dubai the Walk. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcome you and your family back again in the near future! Sincerely yours, Hilton Dubai the Walk team