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Recent guest reviews

Lovely hotel in general, but with what is available in Dubai, and the many issues faced in this hotel, that can very easily be corrected, it was unfortunately not the greatest experience. Firstly, the hotel in general is very nice, we booked 2 premium suites,

Poor quality staff, for a well done up hotel. Nice place to stay, well connected as long as your need to interact w/their staff is considered. Like a bunch of freshers attempting to run a sophisticated hotel.

New hotel with welcoming lobby . It gals at the details and basic facilities . Example , no business center at hotel and require use of W center. Bed is too hard, room cleaning is very poor with . The hotel is also difficult to access due to highway across and construction around the area .

The buffet restaurant had the best tasting food in the world. It's all good, book the room, just do it!

el hotel excelente y muy buenas instalaciopnes. la ubicacion es lejos del centro pero tiene acceso al tren y taxis todo el tiempo/. fue confusa mi reserva por que al verla online me dio la impresion de que eran 2 habitaciones con 3 camas; una king y dos queen. pero al llegar al hotel; la resrva era por 4 habitaciones separadas. tuve casi 1 hora en el check in. y casi tengo que pagar una habitacion extra por que no me sabian explicar. hasta que el supervisor me ayudo y aclaro el asunto.

Al Habtoor City, Sheikh Zayed Road Dubai

Hotel highlights

  • Free WiFi in public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Hilton Dubai Al Habtoor City places you within 3 miles (5 km) of popular attractions like Safa Park and Box Park. This 1004-room, 5-star hotel has 4 outdoor pools along with a full-service spa and 5 restaurants.


Dining

This hotel is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 1004 individually decorated rooms feature refrigerators, electric kettles, and free bottled water. LED TVs come with digital channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Guests of Hilton Dubai Al Habtoor City have access to a full-service spa, 4 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a 24-hour health club, a spa tub, and a steam room.

Room options

Family Guest Room

2 Twin Beds and 1 King Bed | Sleeps 6

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 4

Suite, 1 King Bed (Chairman)

1 King Bed | Sleeps 4

Executive Suite, 1 Bedroom

1 King Bed | Sleeps 3

Guest reviews for Hilton Dubai Al Habtoor City

Everyone (4) Couples (1) Family (1)
2
Everyone

Lovely hotel in general, but with what is available in Dubai, and the many issues faced in this hotel, that can very easily be corrected, it was unfortunately not the greatest experience. Firstly, the hotel in general is very nice, we booked 2 premium suites,

By on Jan 11, 2020

Review comment responded on Jan 11, 2020

Dear Guest, Thank you for your feedback and sharing that there were challenges experienced. We would be delighted to assist in further reviewing the details in order to Make It Right - feel free to reach out at any time. Thank you again and we look forward to welcoming you back in the near future! Best wishes, Raoul

3
Everyone

Poor quality staff, for a well done up hotel. Nice place to stay, well connected as long as your need to interact w/their staff is considered. Like a bunch of freshers attempting to run a sophisticated hotel.

By , from Rochester, NY on Oct 12, 2018

Review comment responded on Oct 31, 2018

Dear Shanan, Thank you for taking the time to post your review. It is disappointing to hear that you were not provided with our usual high level of service. We hope to have the opportunity to welcome you back in order for you to experience our usual high level of standards. Warm regards,

4

attention to details required

Everyone

New hotel with welcoming lobby . It gals at the details and basic facilities . Example , no business center at hotel and require use of W center. Bed is too hard, room cleaning is very poor with . The hotel is also difficult to access due to highway across and construction around the area .

By , from london on Nov 30, 2017

5

excellent view, excellent food, excellent staff!

Everyone

The buffet restaurant had the best tasting food in the world. It's all good, book the room, just do it!

By , from Trinidad on Mar 7, 2017

4
Family Family with small children Partner Couples

el hotel excelente y muy buenas instalaciopnes. la ubicacion es lejos del centro pero tiene acceso al tren y taxis todo el tiempo/. fue confusa mi reserva por que al verla online me dio la impresion de que eran 2 habitaciones con 3 camas; una king y dos queen. pero al llegar al hotel; la resrva era por 4 habitaciones separadas. tuve casi 1 hora en el check in. y casi tengo que pagar una habitacion extra por que no me sabian explicar. hasta que el supervisor me ayudo y aclaro el asunto.

By on Dec 31, 2019

Review comment responded on Dec 31, 2019

Dear AM, Thank you for your review! We are delighted to read that you have enjoyed the experience and facilities. At the same time, please accept our apologies for the confusion regarding the rooms. We will review this together with the supervisor who assisted you, in order to enhance future service. Looking forward to welcome you back in the near future! Best wishes, Raoul

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