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Recent guest reviews

Most of the staff were nice, but booking thru Orbitz the treatment is less compare to the treatment if you book directly from the hotel.. the reason I know that is, because one of the families we traveled with did book directly from the hotel... there was an a day that I was being helped by two young ladies and totally ignored me and my family when another guess came up .. totally rude that the manager promised to get back to us the next day which he never did .. and when we went to inquire why we haven’t heard anything .. he appolizided again and gave us free bfast which I don’t think made up for their rudeness .. oh and saw a coach roach in the lobby.

The hotel was gorgeous. We are two couples traveling together and they upgraded us to a three bedroom suite in Tower 2. The staff couldn’t do enough for us. One member walked us to the boat landing strip. We needed medicine, called the concierge and it was delivered to our room within fifteen minutes. We had an outstanding experience.

That was my fourt stay in this hotel,all was great,organizatio was a perfect

Everything was perfect. Can not imagine a better hotel in dubai

Despite the hotel being one of the holder establishments in the area it’s atill a great place to stay . The staff are great , the rooms are spacious and clean ( some are bit dated though) and the facilities of the hotel are world class. The only somewhat of an issue is access to hotel and access to beach. The hotel is cornered off from the beach by a major rd , making beach access bit inconvenient since u need to cross a major rd and walk into sister hotel before reaching the beach. And similar issue to access the hotel via car required somewhat of a d-tour to get into the hotel entrance . Aside from that the place is an old favourite and will continue to be a first choice destination for business trips

Very good hotel Very good service Definitely recommend

I would recommend staying at the Grosenor House. From the minute I walked in, I was treated with the best service. The spa is amazing, rooms are very clean. Every night I was welcomed to my room with complimentary lotion, eye cream or some other goodie to pamper myself. I visited during my birthday and the hotel went out of their way to make me feel special. A birthday cake and wine were delivered to my room and the cake was just delicious. The staff was attentive to all my needs and very quick to respond. Overall, the hotel is wonderful. It defines luxury. The location is perfectly near the marina, highway, and metro. I would definitely stay there again and would recommend anyone to stay at the Grosvenor house....you won't regret it!

Our stay at the Grovesnor House far exceeded our expectations. It is a beautiful hotel with lovely rooms and amenities. We had an excellent view from our balcony able to see the marina and the Atlantis in the distance. The staff were extremely helpful, servicing our room multiple times a day, sometimes delivering fruit and pastries. We also had full acess to the Royal Meridien hotel located near by on the beach, which was amazing.

Was an amazing hotel except for the night shift manager who was on duty. However, next day after I reporyed him a corrective action has been taken.

Grosvenor House was a real pleasure to stay at during our recent trip to Dubai. The facilities are beautiful, conveniently located in the Dubai Marina, and close to the Dubai Metro. There were many restaurants to choose from, and we had access to the beach via their hotel partner, Le Royal Meridien. The staff was incredibly friendly and helpful, and that was notable. If i were to have one criticism, it would be that the prices for food and beverages at the hotel pool and restaurants were pretty exorbitant, even by 5-star standards. We dined one night at the Buddha Bar, and the food was good, not great. The wine list was way overpriced, and I'm very knowledgable on wine. There wasn't a diverse selection there. Other than that, the hotel experience was wonderful, and I would recommend the place to others traveling to Dubai for sure.

Single woman traveling alone with 2 day stop over in Dubai. The staff made me feel very at home lunched once in the hotel which was yummy. Pool - one needs to get out there before 3pm if you want to sit in the sun.City tour was great - too long tho - best take your own driver and go to what you want to see. Looking forward to next visit to Dubai. Taxi's are cheap.

One word sums it up, magnificent. The staff made us feel like part of a family. Very helpful. Top service. Would stay here again and again!

Except for the price, Its as good as it can be. I loved it

Flat out the best hotel I have ever stayed at in my life. The service of the employees was unbeatable, the room itself was unmatched, it was everything I could ask for and more.

Every thing was excellent Every thing was excellent Every thing was excellent Every thing was excellent Every thing was excellent

The staff is super professional and curtious to all your needs.. The room was spacious and very clean and had the room view of Persian Gulf. The hotel has 3 restaurants besides a bar on the 44th floor... The Buda Bar next door to the hotel is a great gather place although very expensive.... The one thing the hotel doesn't inform you of, is that they charge you anytime someone calls you at your room, so it was a surprise to see phone charges listed on your bill for each time you receive a call... not too happy about that...

Overall, good saty, spa and health club are world class

Good

The hotel is located approx 30-40 mins from the airport by Taxi and located right on the Dubai Marina. The hotel certainly has a 5 star quality feel to it. It has two towers, we stayed in a hotel apartment in Tower One which is the older of the two. Our apartment was on the 35th floor overlooking Dubai Marina. The room did start to show its age especially in shower as the inner sliding door appeared missing or simply a bad design as water continued to splash into the main bathroom area. The kitchen lacked some utensils and general things you'd expect to find in a kitchen, tea towel etc - minor things that were easily overcome. Apartment was cleaned everyday, with fresh towels and linen. Staff provided a special touch on our wedding anniversary and birthday. Staff were always attentive for any of our needs. The hotel does have some excellent dining areas but we chose to eat out as we only used the apartment for sleeping and breakfast. This hotel is partnered with the Meridian so a shuttle to the private beach and pools is available as the tall buildings especially in the morning casts shadows over Tower One pool. Metro to the city is about a 5 min walk from the hotel. Overall an excellent stay at this hotel and worth returning sometime in the future.

Al Emreef Street Dubai

Hotel highlights

  • Walking distance to Dubai Marina and The Walk
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Jumeirah Beach Residence, Grosvenor House, a Luxury Collection Hotel, Dubai is adjacent to Dubai Marina and within a 15-minute walk of popular sights like The Walk. This 749-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a marina, and 8 restaurants.


Dining

There are multiple options for onsite dining with 8 restaurants, including Buddha Bar, which specializes in Asian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 9 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

All of Grosvenor House, a Luxury Collection Hotel, Dubai's 749 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect 42-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free bottled water, safes, and phones are other standard amenities.


Property features

Guests of Grosvenor House, a Luxury Collection Hotel, Dubai have access to a marina, 2 outdoor pools, and a children's pool. There's free valet parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.

Room options

Premier Executive Suite, Business Lounge Access

Twin 2 | Sleeps 4

Executive Suite, 1 King Bed, Business Lounge Access

King 1 | Sleeps 4

3 Bedroom Residence, 3 Bedrooms

King 2 | Sleeps 7

Premier Junior Suite, Business Lounge Access

King 1 | Sleeps 3

Guest reviews for Grosvenor House, a Luxury Collection Hotel, Dubai

Everyone (7) Couples (7) Business (2) Family (1) Other (5) Friends (3)
5
Everyone

By on Nov 24, 2018

2
Everyone

Most of the staff were nice, but booking thru Orbitz the treatment is less compare to the treatment if you book directly from the hotel.. the reason I know that is, because one of the families we traveled with did book directly from the hotel... there was an a day that I was being helped by two young ladies and totally ignored me and my family when another guess came up .. totally rude that the manager promised to get back to us the next day which he never did .. and when we went to inquire why we haven’t heard anything .. he appolizided again and gave us free bfast which I don’t think made up for their rudeness .. oh and saw a coach roach in the lobby.

By on Jul 31, 2018

5

fabulous

Everyone

The hotel was gorgeous. We are two couples traveling together and they upgraded us to a three bedroom suite in Tower 2. The staff couldn’t do enough for us. One member walked us to the boat landing strip. We needed medicine, called the concierge and it was delivered to our room within fifteen minutes. We had an outstanding experience.

By on Mar 2, 2018

5
Everyone

That was my fourt stay in this hotel,all was great,organizatio was a perfect

By on Feb 25, 2018

5
Everyone

Everything was perfect. Can not imagine a better hotel in dubai

By on Feb 15, 2018

4

old favourite

Everyone

Despite the hotel being one of the holder establishments in the area it’s atill a great place to stay . The staff are great , the rooms are spacious and clean ( some are bit dated though) and the facilities of the hotel are world class. The only somewhat of an issue is access to hotel and access to beach. The hotel is cornered off from the beach by a major rd , making beach access bit inconvenient since u need to cross a major rd and walk into sister hotel before reaching the beach. And similar issue to access the hotel via car required somewhat of a d-tour to get into the hotel entrance . Aside from that the place is an old favourite and will continue to be a first choice destination for business trips

By on Jan 15, 2018

5
Everyone

Very good hotel Very good service Definitely recommend

By on Jun 24, 2017

5

amazing vacation!

GetawayWithFriends

I would recommend staying at the Grosenor House. From the minute I walked in, I was treated with the best service. The spa is amazing, rooms are very clean. Every night I was welcomed to my room with complimentary lotion, eye cream or some other goodie to pamper myself. I visited during my birthday and the hotel went out of their way to make me feel special. A birthday cake and wine were delivered to my room and the cake was just delicious. The staff was attentive to all my needs and very quick to respond. Overall, the hotel is wonderful. It defines luxury. The location is perfectly near the marina, highway, and metro. I would definitely stay there again and would recommend anyone to stay at the Grosvenor house....you won't regret it!

By on Dec 5, 2015

5

would stay again

Couples

Our stay at the Grovesnor House far exceeded our expectations. It is a beautiful hotel with lovely rooms and amenities. We had an excellent view from our balcony able to see the marina and the Atlantis in the distance. The staff were extremely helpful, servicing our room multiple times a day, sometimes delivering fruit and pastries. We also had full acess to the Royal Meridien hotel located near by on the beach, which was amazing.

By on Dec 30, 2014

5

excellent hotel

Singles

Was an amazing hotel except for the night shift manager who was on duty. However, next day after I reporyed him a corrective action has been taken.

By on Nov 14, 2014

Grosvenor House, a Luxury Collection Hotel, Dubai

Al Emreef Street, Dubai, 118500
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