Grand Mercure Dubai City

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Grand Mercure Dubai City

Suite (Dubai) with Free Airport Transfer & Shuttle to La Mer & Malls | 1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Exterior
Reception
Deluxe Room, 2 Twin Beds with Free Airport Transfer & Shuttle to La Mer & Malls | 1 bedroom, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Room service
  • Laundry

Explore the area

View in a map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868
  • Place, City Centre Deira
    ‪12 min walk‬
  • Place, Dubai Creek
    ‪4 min drive‬
  • Place, Gold Souk
    ‪6 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪12 min walk‬

Room options

Grand Suite with Free Airport Transfer & Shuttle to La Mer & Malls

  • 1087 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds

Deluxe Room, 1 King Bed with Free Airport Transfer & Shuttle to La Mer & Malls

8.8 out of 10
Excellent
(34 reviews)
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds with Free Airport Transfer & Shuttle to La Mer & Malls

8.6 out of 10
Excellent
(16 reviews)
  • 320 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite with Free Airport Transfer & Shuttle to La Mer & Malls

8.6 out of 10
Excellent
(17 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Suite with Free Airport Transfer & Shuttle to La Mer & Malls

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Dubai) with Free Airport Transfer & Shuttle to La Mer & Malls

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Grosvenor) with Free Airport Transfer & Shuttle to La Mer & Malls

7.6 out of 10
Good
(5 reviews)
  • 818 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

Premium Room, 1 King Bed with Free Airport Transfer & Shuttle to La Mer & Malls

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Twin Beds with Free Airport Transfer & Shuttle to La Mer & Malls

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Dubai

Located in Garhoud within a mile (2 km) of City Centre Deira, Grand Mercure Dubai City is within a few miles (5 km) of other popular sights such as Dubai Creek. This 361-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • City Centre Deira - 12 min walk - 0.7 miles
  • Dubai Creek - 4 min drive - 2.5 miles
  • Gold Souk - 6 min drive - 3.8 miles
  • Dubai World Trade Centre - 7 min drive - 5.0 miles
  • Dubai Mall - 10 min drive - 7.6 miles

Getting around

  • GGICO Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 7 min drive

Restaurants

  • ‪Veppupura - ‬9 min walk
  • ‪Ashrafi Restaurant - ‬7 min walk
  • ‪Bambooda - ‬10 min walk
  • ‪Defood Restaurant - ‬6 min walk
  • ‪Barista Lab - ‬9 min walk

About this property

Grand Mercure Dubai City

Luxury hotel with 2 restaurants and 2 outdoor pools
Guests of Grand Mercure Dubai City have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free valet parking, along with a free shuttle from the hotel to the airport (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a steam room, and free WiFi in public areas.
49-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and bidets. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free airport drop-off shuttle at scheduled times
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 125 for adults and AED 125 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 coffee shops/cafes
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • D Sky line
  • Huzza
  • Mizmah
  • Qova
  • Walima

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 184.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 125 for adults and AED 125 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the free airport drop-off service. Driving? This property offers free valet parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Frequently asked questions

Is free cancellation available at Grand Mercure Dubai City?

Grand Mercure Dubai City provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Grand Mercure Dubai City?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Dubai City on Nov 29, 2025 start from $97.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Grand Mercure Dubai City?

This hotel is situated in Garhoud within a short 16-minute walk of City Centre Deira and also 14 minutes on foot from Dubai Tennis Stadium. You'll also find Gold Souk and Dubai Festival City Mall within a short drive.

Will I be able to park at Grand Mercure Dubai City?

Yes, covered valet parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa at Grand Mercure Dubai City?

There is a full-service spa available for guests to enjoy and services include body treatments and facials.

Does Grand Mercure Dubai City include a casino on the premises?

No, Grand Mercure Dubai City doesn't have a casino.

Will I find an indoor pool at Grand Mercure Dubai City?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Grand Mercure Dubai City a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, 2 poolside bars, and 2 restaurants.

Does Grand Mercure Dubai City have a hot tub?

No, but this hotel does have a steam room.

Does Grand Mercure Dubai City have a restaurant that serves breakfast?

Yes, Grand Mercure Dubai City has 2 restaurants, and serves buffet breakfast on weekday mornings for a surcharge.

Will Grand Mercure Dubai City allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Mercure Dubai City.

Are there connecting rooms at Grand Mercure Dubai City?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Grand Mercure Dubai City?

The closest major airport to Grand Mercure Dubai City is Dubai Intl. Airport (DXB), which is within a mile. Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 17.8 mi away (29-minute drive).

Can I book a room with a balcony at Grand Mercure Dubai City?

No, there aren't any guestrooms with balconies at Grand Mercure Dubai City.

Reviews

Grand Mercure Dubai City Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 522 out of 937 reviews
Rating 8 - Good. 188 out of 937 reviews
Rating 6 - Okay. 91 out of 937 reviews
Rating 4 - Poor. 50 out of 937 reviews
Rating 2 - Terrible. 86 out of 937 reviews

Reviews

6/10 Okay

Melissa Zarina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I gave the overall a 3 star only because I found there to be a bit of a miscommunication sometimes as firstly when we checked in at almost 2am, the couch bed was not made up, the booking stated clearly that the room was for 3 people, so it should have been ready in my opinion. Someone was only sent up to set up the sofa bed about 30min after we went up to the room and I called down to the reception to remind them. And also towels were always only for two in the room when like before I booked the room for 3 people. Other than that everyone was very helpful and friendly. Thank you also to Adnan the door guy and the lady who helped with getting my kids and I around (unfortunately I don’t remember her name)
Stayed 4 nights in Jul 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Roland

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Berry close to the mall and airport
Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Aqil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities

Different expectations

The hotel was disappointingly in bad condition. Especially the bathrooms. The AC temperature does not adjust. The mirrors were dirty. The hotel gave us a connecting room with a door to another random room beside even though we only had 1 room. I had other expectations when I booked this stay.
Stayed 1 night in Jul 2025

8/10 Good

Donald, Holland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie, Saint Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Hashim

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to extend my sincere gratitude to the receptionist, Mr. Alberto.
Stayed 1 night in Jul 2025

10/10 Excellent

Romina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, breakfast was really good with lots of savoury and sweet choices. We were disappointed that the top roof pool was closed but the maize floor one was good enough for the kids to play plus kids area had fun fountains to splash around. It was a perfect one night break between flights!
Stayed 2 nights in Jul 2025

10/10 Excellent

sarah

Liked: Amenities
Love the roof pool and the staff are so friendly Room is very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean comfortable hotel reception staff were very helpful and efficient close to airport with shuttle bus that is free, rooftop pool with glass bottom was lovely with fantastic views across Dubai. Breakfast was ample with adequate choices Will definitely stay again
Stayed 1 night in Jun 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience, decent value stay very close to the airport
Stayed 1 night in Jun 2025

10/10 Excellent

Cory

Liked: Amenities
Stayed 2 nights in Jun 2025

4/10 Poor

Fernanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Embora no anúncio ofereça o translado de ida e volta ao aeroporto, ele é só de ida, o que nos fez desperdiçar um tempo enorme buscando informações no aeroporto. Além disso, as toalhas estavam cheirando cigarro.
Stayed 1 night in Jun 2025

6/10 Okay

Rachana

Traveled with family
Disliked: Staff & service
Hotel communications team had communication gap by not writing or saying upfront shuttles are only on request and that is also limited. There is nothing around that area.
Stayed 1 night in Jun 2025

10/10 Excellent

Yajaida De Yanira Gonzalez

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

2/10 Terrible

Chidambaram

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a complete SCAM. Don’t be fooled by the photos; the rooms are far from 5-star hotel quality. I booked a Deluxe room through Hotels.com, but there wasn’t even enough space to turn around in the bathrooms. The rooms were so congested that the showers opened directly into the bedrooms, and the water kept splashing into the room after each shower. As a result, you’ll end up mopping the room every day. The duty manager, ALAA, was rude and unhelpful. Overall, this is the worst hotel, and the service was equally terrible.
Stayed 4 nights in May 2025

10/10 Excellent

Timothy

Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility
Stayed 1 night in May 2025

10/10 Excellent

Mario

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice modern property
Stayed 1 night in May 2025

8/10 Good

Anna, la jolla

Liked: Cleanliness, property conditions & facilities
everything was great, reception, attitude towards guests, good breakfast. Non-smoking room was not very clean. long black hair on the floor on the carpet. Cleaners are very loud in the morning but helpful.
Stayed 2 nights in May 2025