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Grand Excelsior Hotel Deira

4.0 star property
Hotel with a full-service spa, near City Centre Deira

Choose dates to view prices

Photo gallery for Grand Excelsior Hotel Deira

Outdoor pool, open 8:00 AM to 6:00 PM, sun loungers
Breakfast, lunch, dinner served; international cuisine
Banquet hall
Point of interest
Premium bedding, minibar, in-room safe, individually decorated

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
Al Muteena Street, Deira, Dubai, 5772
  • Place, Al Ghurair Centre
    ‪15 min walk‬
  • Place, Dubai Creek
    ‪2 min drive‬
  • Place, City Centre Deira
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪5 min drive‬

Room options

Deluxe Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Royal Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Triple Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Dubai

Located in Deira, Grand Excelsior Hotel Deira is within a few miles (5 km) of popular sights such as City Centre Deira and Dubai Creek. This 4-star hotel has 229 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • Al Ghurair Centre - 15 min walk - 0.8 miles
  • Fish Roundabout - 17 min walk - 0.9 miles
  • Dubai Creek - 2 min drive - 1.5 miles
  • City Centre Deira - 3 min drive - 1.9 miles
  • Naif Souq - 3 min drive - 1.7 miles

Getting around

  • Abu Baker Al Siddique Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪Anmol Hyderabad Restauran - ‬8 min walk
  • ‪Modern Coffee Shop - ‬6 min walk
  • ‪Tiki Bar - ‬9 min walk
  • ‪Jan’s Noodles - ‬3 min walk
  • ‪Karachi darbar - ‬5 min walk

About this property

Grand Excelsior Hotel Deira

Hotel with a full-service spa, near City Centre Deira
At Grand Excelsior Hotel Deira, guests enjoy a full-service spa, a nightclub, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 150 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free newspapers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include Swedish massages and Thai massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Cafe
  • Terrace

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8,073 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in room
  • Wheelchair accessibility

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AED 200 per accommodation, per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 49 for adults and AED 25 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 573556

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Grand Excelsior Hotel Deira Dubai
Grand Excelsior Deira Dubai
Grand Excelsior Deira
Sheraton Deira Dubai
Grand Excelsior
Grand Excelsior Deira Dubai
Grand Excelsior Hotel Deira Hotel
Grand Excelsior Hotel Deira Dubai
Grand Excelsior Hotel Deira Hotel Dubai

Frequently asked questions

What is there to do within easy reach of Grand Excelsior Hotel Deira?

This hotel is situated in Deira within a short 18-minute walk of Al Ghurair Centre and also 13 minutes on foot from Reef Mall. You'll also find Dubai Creek and Gold Souk within a short drive.

How much does it cost to stay at Grand Excelsior Hotel Deira?

As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at Grand Excelsior Hotel Deira on Dec 2, 2025 start from $96.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Grand Excelsior Hotel Deira?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at Grand Excelsior Hotel Deira?

There is a full-service spa available for guests to enjoy and services include Swedish massages, Thai massages, and couples treatments.

Does Grand Excelsior Hotel Deira have a casino at the property?

No, Grand Excelsior Hotel Deira doesn't have a casino.

Will I find an indoor pool at Grand Excelsior Hotel Deira?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Grand Excelsior Hotel Deira?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Grand Excelsior Hotel Deira have a hot tub?

No, but this hotel does have a steam room.

Does Grand Excelsior Hotel Deira have a restaurant that serves breakfast?

Yes, Grand Excelsior Hotel Deira serves buffet breakfast for a surcharge each morning at Terrace.

Will Grand Excelsior Hotel Deira allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Excelsior Hotel Deira.

Are there connecting rooms at Grand Excelsior Hotel Deira?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Grand Excelsior Hotel Deira?

The closest major airport to Grand Excelsior Hotel Deira is Dubai Intl. Airport (DXB), which is 4.3 mi away (14 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 17.2 mi away (36-minute drive).

Can I book a room with a balcony at Grand Excelsior Hotel Deira?

No, at Grand Excelsior Hotel Deira, there aren't any guestrooms that list a balcony.

Grand Excelsior Hotel Deira Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 75 out of 315 reviews
Rating 8 - Good. 101 out of 315 reviews
Rating 6 - Okay. 60 out of 315 reviews
Rating 4 - Poor. 39 out of 315 reviews
Rating 2 - Terrible. 40 out of 315 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Raiane

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Ziyath

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only check in was problem
Stayed 2 nights in Jun 2025

2/10 Terrible

Hanan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Terrible, bathroom was gross not Cleaned, broken down. Mold everywhere and not renovated
Stayed 2 nights in Mar 2025

6/10 Okay

Mohammad Imran

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was old and run down. The hallway was noisy due to the noisy guests and children running through the corridors after midnight. When call into reception there was no answer. Generally clean and decent.
Stayed 6 nights in Jan 2025

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible two nights in Deira

Room had bad smell. Asked to be moved to a different room and they gave me one right above the Karaoke Bar so it was loud music all night. Bathroom had no hot water for showering. The furniture was old and broken.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ziyath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 9 nights in Dec 2024

8/10 Good

Ham

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No telephone service in the room
Stayed 6 nights in Nov 2024

6/10 Okay

Mohammad Yusufali

Liked: Staff & service
The staffs were very good
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason, San Diego

Stayed 2 nights in Mar 2024

10/10 Excellent

Mohammad, Eastvale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe
Stayed 5 nights in Apr 2024

10/10 Excellent

Nizar, Duluth

Stayed 1 night in May 2024

8/10 Good

Paiman

Disliked: Property conditions & facilities
Very old property. Super busy because of location and multiple night clubs inside the hotel. Elevator waiting time too long. Underground parking is a joke. Impossible to drive into the parking and every time someone has to inform the staff in the lobby so security opens the door for the parking. Having said that staff were lovely and kind.
Stayed 7 nights in May 2024

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2024

2/10 Terrible

syed j

Disliked: Cleanliness, property conditions & facilities, room comfort

customer serve was not good over all.

Stayed 1 night in Mar 2024

2/10 Terrible

Nancy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever

Water was leaking in washroom No hot water Had to ask everyday for basic things as towel, hair dryer etc
Stayed 5 nights in Feb 2024

6/10 Okay

Nyeji

Stayed 1 night in Mar 2024

8/10 Good

Raeef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

2/10 Terrible

Verified traveler

Nothing grand about hotel stay away

Thw hotel name is Grand but nothing grand about this terrible hotel. Carpet and room smells diety. In 3 days stay we have to keep on complaining whole of our trip went in hotel staff fixing. Shame for hotels.com to advertise such patheic hotel which is not upto standard. Stay away for family
Stayed 3 nights in Dec 2023

4/10 Poor

Brady

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Mohamed

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
To be honest i booked this hotel me my wife and my child 6 years old I been booked 2 bed king bed but i was reach there they give me 2 single bed and they ask me to buy another bed for 200 dirham if you convert it’s cost £44.5 a night I ask why they said what did you get online it’s not right this is business in Dubai and I was up set and I have no choice because I can’t afford that money after I share the bed my son this is my worst 3 nights in dubai
Stayed 3 nights in Dec 2023

2/10 Terrible

Moosa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Worse hotel experience ever. Overall Poor service.
Stayed 6 nights in Dec 2023

2/10 Terrible

Aimy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to start by saying that this was booked by Expedia and was meant to be with breakfast which I paid extra for but when the confirmation came it was without breakfast. It definitely did not mention that it was 3PM check in time because had I known this prior to my arrival I would not have booked this property. Our flight was an early morning one and when we arrived they told us that we couldn’t check in until 3PM nor did they have “any available rooms” that we could purchase even though we should have been a complimentary one seeing as we were leaving at midnight the night we was leaving. The staff did not care that we had just got off a flight and made us sit in the waiting area for number of hours before we finally got our room. They wouldn’t declare the difference in price for with or without breakfast and had no idea how it could have happened. There was many other people in similar situations as a lot of them were in the waiting area.. check out time is also early so need to bear that in mind. Room card kept not working so daily had to go downstairs to make it work again. Terrible experience not sure how this is a 4* hotel.
Stayed 4 nights in Dec 2023

2/10 Terrible

khalid

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

6/10 Okay

Adlan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good hotel.. I expected better

Stayed 2 nights in Oct 2023

10/10 Excellent

Abdinur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming back from COVID long closure they are doing well.
Stayed 3 nights in May 2023

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