Grand Excelsior Hotel Bur Dubai

4.0 star property

Choose dates to view prices

Photo gallery for Grand Excelsior Hotel Bur Dubai

A spacious lobby with blue sofas, a central sun design on the floor, and a reception desk.
A poolside bar with three cocktails and a vase of flowers.
A hotel room with a bed, a desk, a television, a sofa, and a view of the city skyline.
A buffet with various food items including fruits, salads, and beverages.
A modern hotel with a curved facade and illuminated signage, including a prominent "Grand Excelsior Hotel" sign.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Kuwait Road - Bur Dubai, Dubai, 121545
  • Place, BurJuman Mall
    ‪15 min walk‬
  • Place, Meena Bazaar
    ‪19 min walk‬
  • Place, Dubai Creek
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬

Room options

Premium Room

8.0 out of 10
Very good
(1 review)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Family Room

  • 569 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Executive Suite, 1 Bedroom

  • 854 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Suite, 1 Bedroom

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

Premium Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Dubai

Located in Bur Dubai within a short walk of BurJuman Mall, Grand Excelsior Hotel Bur Dubai is within 2 miles (3 km) of other popular sights such as Dubai Creek. This 4-star hotel welcomes guests with 282 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • BurJuman Mall - 15 min walk - 0.8 miles
  • Zabeel Park - 18 min walk - 1.0 mile
  • Meena Bazaar - 19 min walk - 1.1 miles
  • Dubai Creek - 2 min drive - 1.5 miles
  • Dubai Museum - 3 min drive - 1.5 miles

Getting around

  • ADCB Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Rayyan Mandi Restaurant - ‬4 min walk
  • ‪Burger King - ‬5 min walk
  • ‪U2pura - ‬3 min walk
  • ‪Barrels Sports Bar - ‬7 min walk

About this property

Grand Excelsior Hotel Bur Dubai

Grand Excelsior Hotel Bur Dubai features a full-service spa, a nightclub, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 100 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, slippers, and bidets. Minibars, coffee makers, and free newspapers are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Grand Lavana Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 75 for adults and AED 37.50 for children
  • 4 coffee shops/cafes
  • 4 restaurants
  • 7 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • AAngan
  • Docklands
  • Soto Soto

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (34,647 square feet of space)
  • Meeting rooms

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AED 125.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 75 for adults and AED 37.50 for children
  • Airport shuttle fee: AED 100 per vehicle (one way)
  • Rollaway bed fee: AED 125.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-4 AM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 573556

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Grand Excelsior
Grand Excelsior Bur Dubai
Grand Excelsior Hotel
Grand Excelsior Hotel Bur Dubai
Grand Excelsior Hotel Bur
Grand Excelsior Bur
Excelsior Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel
Grand Excelsior Hotel Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel Dubai

Frequently asked questions

What is there to do near Grand Excelsior Hotel Bur Dubai?

This hotel is situated in Bur Dubai within a short 15-minute walk of BurJuman Mall. You'll also find Gold Souk and Dubai Mall within a short drive.

How much does it cost to stay at Grand Excelsior Hotel Bur Dubai?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Grand Excelsior Hotel Bur Dubai on Sep 4, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Grand Excelsior Hotel Bur Dubai?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa at Grand Excelsior Hotel Bur Dubai?

Grand Lavana Spa is the hotel's spa and services include deep-tissue massages, Thai massages, mud baths, and body wraps.

Does Grand Excelsior Hotel Bur Dubai have a casino?

No, Grand Excelsior Hotel Bur Dubai doesn't have a casino.

Will I find an indoor pool at Grand Excelsior Hotel Bur Dubai?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Grand Excelsior Hotel Bur Dubai a good place to stay for couples?

There are many amenities for couples at this hotel, including 4 restaurants and an outdoor pool plus some guestrooms feature a private indoor hot tub.

Does Grand Excelsior Hotel Bur Dubai have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Grand Excelsior Hotel Bur Dubai have a restaurant with a breakfast menu?

Yes, Grand Excelsior Hotel Bur Dubai has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Grand Excelsior Hotel Bur Dubai allow pets to stay for free?

No, pets aren't allowed at Grand Excelsior Hotel Bur Dubai.

Does Grand Excelsior Hotel Bur Dubai have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Grand Excelsior Hotel Bur Dubai?

The closest major airport to Grand Excelsior Hotel Bur Dubai is Dubai Intl. Airport (DXB), which is 6.8 mi away (17 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 21.7 mi away (44-minute drive).

Are there rooms with balconies at Grand Excelsior Hotel Bur Dubai?

No, there aren't any guestrooms with balconies at Grand Excelsior Hotel Bur Dubai.

Grand Excelsior Hotel Bur Dubai Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 86 out of 306 reviews
Rating 8 - Good. 86 out of 306 reviews
Rating 6 - Okay. 61 out of 306 reviews
Rating 4 - Poor. 42 out of 306 reviews
Rating 2 - Terrible. 31 out of 306 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, property conditions & facilities
Food is excellent both breakfast and Dinner.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Saif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Pranay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, good experience!
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence in Bur Dubai

Great Staff great location perfect for my business trip.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and quality in Bur Dubai

What an excellent hotel with great staff in a convenient location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

ALI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is good and family oriented
Stayed 3 nights in Apr 2024
Verified review

2/10 Terrible

Anis

Disliked: Staff & service, property conditions & facilities
This hotel is for hookers and their customers
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Angela

Lobby great, hotel is a bit dated. Need a lot of updating and renovations, very close to the airport
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Purely a touristic hotel and not meant for business travelers and room allotment when done online is somewhat limited choices and flexibility
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Hannah

Liked: Amenities
The room area was unkept by guest next door to my room they will eat and leave the dirty dishes by the door 🚪 for days and house keeping will clean up the rooms and still no one will pick up those trash 🗑️. That was terrible.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Jasvinder

Liked: Cleanliness, staff & service
Property requires some renovation but overall is in good condition. New towels is a must as the ones we were given were old. Swimming pool times need to be extended as 7.00pm is too early to close.
Stayed 7 nights in Jul 2024
Verified review

4/10 Poor

Ajinkya

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Issue resolution wasnt quick. Shower faucet was broken
Stayed 1 night in May 2025
Verified review

2/10 Terrible

ADNAAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst 4 Star Hotel

Worse 4 Star hotel in Dubai. Cant sleep until 3am. As nighclub blarring music until then Rooms old and shabby
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Manhal

Disliked: Cleanliness, property conditions & facilities, room comfort

Price vs Quality doesn't match

-Cleanliness was very poor especially the hotel looks old from inside the rooms so it requires extra care. -Price vs Quality doesn't match,, it is way overpriced, I can stay in a better option with the same price. -To be fair, reception staff are great!
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

marci

Disliked: Cleanliness, amenities
The hotel was older than I thought. There was water running from a pipe. The towels were dingy and obviously over used. The complimentary breakfast was ok. Hot food not very hot. The young man Christopher who worked there was eager to help. Always smiling. He was our go to guy
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever.

Worst hotel I ever stay. By default, do expect no shower foam, no towel. Shifting breakfast location without inform guest. Room key always give issue. Totally disappointed. U can get much better hotel with the same rate.
Stayed 5 nights in May 2022
Verified review

4/10 Poor

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were lovely! Rooms were old & needed up dating ! First room. We were put in everything was broken! Food was good !but you should provide coffee after meals ! Children were aloud to run & scream until 2 in the morning without any consideration for other guests! Disgusting!!!!!! Pool & Hussan very good but you need drink fertilities up there !
Stayed 6 nights in Apr 2023
Verified review

2/10 Terrible

Seshu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is very bad, not clean, every thing we nee to ask including towels, response for anything is very slow
Stayed 3 nights in Sep 2023
Verified review

4/10 Poor

S

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money. Except food is very good.

I had to push them to change my room due to poor bathroom condition, disaster aircon & Iron not working, not once but 3 different ones due to loose socket. Second room little better but bathroom same as first room, felt like it wasn't cleaned in years, mould on tiles everywhere. I will not stay again in this hotel, i don't understand who gave such hotels 4 star rating.
Stayed 5 nights in Feb 2025
Verified review

2/10 Terrible

riccardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was small no view,, couldn't get door open to bathroom because it hit the bidet
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

shojauddin saif

Disliked: Cleanliness, staff & service
The Reception Was Not Supporting Room Was Not Up To The Stand
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Munira Hussamuddin

Disliked: Staff & service

Not coming back Here Again

The hotel looks amazing from outside but when I went in the room the ac was not working i had to change the room and also there were cockroaches in the room. The room was quite spacious but when the ac was not working and i had to change the room instead of upgrading the room they downgraded the room by giving a smaller room.
Stayed 8 nights in Jul 2023
Verified review

4/10 Poor

Zahir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad, Have to call 4/5 times for get things done to clean room etc
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

zahid liaqat

Helt ok hotell

Slitt hotell som trenger oppgradering. Ingen 4 stjerners følelse.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Shandhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Topnservice good ckean room
Stayed 3 nights in Jul 2024