Grand Excelsior Hotel Bur Dubai

4.0 star property
Hotel with 4 restaurants, near Dubai Cruise Terminal

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Photo gallery for Grand Excelsior Hotel Bur Dubai

Terrace/patio
Premium Room | View from room
Front of property - evening/night
Daily buffet breakfast (AED 75 per person)
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

Explore the area

View in a map
Kuwait Road - Bur Dubai, Dubai, 121545
  • Place, BurJuman Mall
    ‪12 min walk‬
  • Place, Dubai Cruise Terminal
    ‪3 min drive‬
  • Place, Gold Souk
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

Premium Room

8.0 out of 10
Very good
(1 review)
  • 699 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Room

  • 569 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Suite, 1 Bedroom

  • 854 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • Sleeps 2

Family Room

  • Sleeps 4

Premium Room

  • Sleeps 4

Viceroy Suite

  • Sleeps 2

Commodore Suite

  • Sleeps 4

Executive Suite

  • Sleeps 2

Premium Suite

  • Sleeps 4

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About the neighborhood

Dubai

Located in Bur Dubai within a short walk of BurJuman Mall, Grand Excelsior Hotel Bur Dubai is within 2 miles (3 km) of other popular sights such as Dubai Cruise Terminal. This 4-star hotel welcomes guests with 282 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • BurJuman Mall - 12 min walk - 0.7 miles
  • Meena Bazaar - 18 min walk - 1.0 mile
  • Dubai Cruise Terminal - 3 min drive - 1.3 miles
  • Dubai World Trade Centre - 3 min drive - 1.9 miles
  • Gold Souk - 4 min drive - 1.7 miles

Getting around

  • ADCB Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Bita Cafe - ‬9 min walk
  • ‪U2pura - ‬3 min walk
  • ‪Prabhu's - ‬7 min walk

About this property

Grand Excelsior Hotel Bur Dubai

Hotel with 4 restaurants, near Dubai Cruise Terminal
Grand Excelsior Hotel Bur Dubai features a full-service spa, a nightclub, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 100 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, slippers, and bidets. Minibars, coffee makers, and free newspapers are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Grand Lavana Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 75 for adults and AED 37.50 for children
  • 4 coffee shops/cafes
  • 4 restaurants
  • 7 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • AAngan
  • Docklands
  • Soto Soto

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (34,647 square feet of space)
  • Meeting rooms

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AED 125.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 75 for adults and AED 37.50 for children
  • Airport shuttle fee: AED 100 per vehicle (one way)
  • Rollaway bed fee: AED 125.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-4 AM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Grand Excelsior
Grand Excelsior Bur Dubai
Grand Excelsior Hotel
Grand Excelsior Hotel Bur Dubai
Grand Excelsior Hotel Bur
Grand Excelsior Bur
Excelsior Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel
Grand Excelsior Hotel Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel Dubai

Frequently asked questions

What is there to do near Grand Excelsior Hotel Bur Dubai?

This hotel is situated in Bur Dubai within a short 15-minute walk of BurJuman Mall. You'll also find Dubai Cruise Terminal and Gold Souk within a short drive.

Is parking available on site at Grand Excelsior Hotel Bur Dubai?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Grand Excelsior Hotel Bur Dubai?

Grand Lavana Spa is the hotel's spa and services include Swedish massages, hot stone massages, mud baths, and body wraps.

Does Grand Excelsior Hotel Bur Dubai have a casino?

No, Grand Excelsior Hotel Bur Dubai doesn't have a casino.

Will I find an indoor pool at Grand Excelsior Hotel Bur Dubai?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Grand Excelsior Hotel Bur Dubai?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Are there hot tubs at Grand Excelsior Hotel Bur Dubai?

Yes, this hotel has a spa tub.

Does Grand Excelsior Hotel Bur Dubai have a restaurant with a breakfast menu?

Yes, Grand Excelsior Hotel Bur Dubai has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Grand Excelsior Hotel Bur Dubai allow pets to stay for free?

No, pets aren't allowed at Grand Excelsior Hotel Bur Dubai.

Does Grand Excelsior Hotel Bur Dubai have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Grand Excelsior Hotel Bur Dubai?

The closest major airport to Grand Excelsior Hotel Bur Dubai is Dubai Intl. Airport (DXB), which is 6.8 mi away (17 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 21.7 mi away (44-minute drive).

Can I book a room with a balcony at Grand Excelsior Hotel Bur Dubai?

No, at Grand Excelsior Hotel Bur Dubai, there aren't any guestrooms that list a balcony.

Grand Excelsior Hotel Bur Dubai Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 83 out of 301 reviews
Rating 8 - Good. 85 out of 301 reviews
Rating 6 - Okay. 60 out of 301 reviews
Rating 4 - Poor. 42 out of 301 reviews
Rating 2 - Terrible. 31 out of 301 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Satish

Stayed 1 night in Jul 2025

10/10 Excellent

GRACE JOY

Stayed 1 night in Jul 2025

10/10 Excellent

Anusuya

Stayed 1 night in Jul 2025

10/10 Excellent

Sanya

Stayed 4 nights in Jun 2025

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, property conditions & facilities
Food is excellent both breakfast and Dinner.
Stayed 5 nights in Jun 2025

4/10 Poor

Ajinkya

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Issue resolution wasnt quick. Shower faucet was broken
Stayed 1 night in May 2025

10/10 Excellent

Charles, Accra

Stayed 4 nights in May 2025

6/10 Okay

Satish

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Purely a touristic hotel and not meant for business travelers and room allotment when done online is somewhat limited choices and flexibility
Stayed 1 night in Apr 2025

10/10 Excellent

Rupinder

Stayed 4 nights in Mar 2025

4/10 Poor

S

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money. Except food is very good.

I had to push them to change my room due to poor bathroom condition, disaster aircon & Iron not working, not once but 3 different ones due to loose socket. Second room little better but bathroom same as first room, felt like it wasn't cleaned in years, mould on tiles everywhere. I will not stay again in this hotel, i don't understand who gave such hotels 4 star rating.
Stayed 5 nights in Feb 2025

10/10 Excellent

SURYA BAHADUR

Stayed 7 nights in Feb 2025

2/10 Terrible

Manhal

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Price vs Quality doesn't match

-Cleanliness was very poor especially the hotel looks old from inside the rooms so it requires extra care. -Price vs Quality doesn't match,, it is way overpriced, I can stay in a better option with the same price. -To be fair, reception staff are great!
Stayed 1 night in Feb 2025

2/10 Terrible

Manhal

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

VIVEK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Ved Ashok

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence in Bur Dubai

Great Staff great location perfect for my business trip.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and quality in Bur Dubai

What an excellent hotel with great staff in a convenient location
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ALI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is good and family oriented
Stayed 3 nights in Apr 2024

10/10 Excellent

Shandhir

Stayed 1 night in Jul 2024

10/10 Excellent

Jasvinder

Traveled with partner
Liked: Cleanliness, staff & service
Property requires some renovation but overall is in good condition. New towels is a must as the ones we were given were old. Swimming pool times need to be extended as 7.00pm is too early to close.
Stayed 7 nights in Jul 2024

10/10 Excellent

Shandhir

Stayed 2 nights in Jul 2024

10/10 Excellent

Shandhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024