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Recent guest reviews

Quite normal, excellent amenities but not convenient location, a bit far from the centers

I like that it’s very clean but some of the people who work there hate children like the bus driver and life guard at the pool

Fantastic Experience and memeorable the staff is diligent and proactive to accommodate your needs!

We arrived late from a flight arriving at DXB and having an early flight out from DWC, the staff understood our situation and quickly processed our reservation, offered wakeup service, and delivered our luggage to our room. Upon leaving for DWC, we realized we would have liked to enjoy the facilities of the hotel - next time.

The staff was very friendly and helpful. The view of the ocean from the common balcony was terrific.

Just control remote enver works nobody changued. I have problem whit The Suttle bus because one time never go to por me up in the mall no good i wait for long time

We recently stayed at the hotel. We love the breakfast buffet. Everything is good . Radia, Rahul Sharma, Akbar, Chinna from Spa they are are very helpful. It's not very far from the attractions. 20 minutes away from the city.

Brand new hotel. Great pool and everything. I did not like dark jacuzzi that was inside and separated for male and female. Hotel is surrounded by construction zones. Still there is no noise in the rooms. Very comfortable. I loved it. There is really nice large playground for kids next to the pool.

Al Fay Road, Sports City Dubai

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Dubai Production City within 2 miles (3 km) of Dubai Sports City, Ghaya Grand Hotel is within a few miles (5 km) of Dubai International Stadium. This 765-room, 5-star hotel has a full-service spa along with an outdoor pool and a 24-hour gym.


Dining

Enjoy dining at one of 2 onsite restaurants including Red Diamond, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All of Ghaya Grand Hotel's 765 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect free WiFi and LED TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and desks.


Property features

Built in 2014, the brand new Ghaya Grand Hotel features a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 250 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.

Room options

Superior Studio, 1 Double Bed

1 Double Bed | Sleeps 3

Deluxe Twin Room

1 Twin Bed | Sleeps 3

City Apartment, 2 Bedrooms

1 King Bed and 2 Queen Beds | Sleeps 6

Club King - Business Lounge Access

1 King Bed | Sleeps 3

Guest reviews for Ghaya Grand Hotel

Everyone (8) Family (1)
5
Family

Quite normal, excellent amenities but not convenient location, a bit far from the centers

By on Jan 1, 2021

Review comment responded on Jan 2, 2021

Dear Valued Guest Thank you for reviewing our hotel in lieu to your recent visit with us. It is feedback such as yours that drive us towards perfection each passing day. We are touched to hear you enjoyed our elegant hotel sparkled by rigorous cleanliness regimen and mouth-watering food served in our array of multi-cuisine restaurants which is a favorite among revelers and your opinion second’s all. I agree the food is a gastronomical delight Your feedback speaks volumes of how much you enjoyed our hotel! Thank you for the kind words of appreciation and awaiting eagerly to host you once again at our hotel for yet another memorable visit! It means a great deal to us to know our guests enjoyed visiting our hotel. Kind Regards,

4
Everyone

By on Feb 29, 2020

Review comment responded on Mar 2, 2020

Dear Valued Guest, Warm Greetings from the Ghaya Grand! It is was a pleasure to see your feedback. Thank you for taking the time to do this feedback in recognition and acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor. Look forward to welcome you back to your home in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

3
Family with small children

I like that it’s very clean but some of the people who work there hate children like the bus driver and life guard at the pool

By on Jun 18, 2019

Review comment responded on Jun 19, 2019

Dear Mr. Maroa Greetings from the Ghaya Grand! Thank you for taking the time to share your recent experience at the Ghaya Grand and applauding the staff service excellence we diligently are working on! Kindly accept our humble apologies for the experience that you had at the hotel I have shared your feedback with the concerned team and this is not the kind of service which we call for. We at Ghaya Grand we strive to host our guests brilliantly and assure you that we would not spare any effort to deliver an exceptional service on your next visit to our hotel. Look forward to welcome you back soon.

5
Everyone

Fantastic Experience and memeorable the staff is diligent and proactive to accommodate your needs!

By , from San Diego ca on Nov 1, 2018

Review comment responded on Nov 2, 2018

Dear User ‘ Haniel on Orbitz’ Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

5
Everyone

By on Oct 17, 2018

Review comment responded on Oct 17, 2018

Dear Valued Guest Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

5

the hotel is relatively close to dubai's dwc

Everyone

We arrived late from a flight arriving at DXB and having an early flight out from DWC, the staff understood our situation and quickly processed our reservation, offered wakeup service, and delivered our luggage to our room. Upon leaving for DWC, we realized we would have liked to enjoy the facilities of the hotel - next time.

By , from Winston Salem on May 23, 2017

4

staff and view was great

Everyone

The staff was very friendly and helpful. The view of the ocean from the common balcony was terrific.

By , from Orlando, Floridso on May 22, 2017

4

nice staff

Everyone

Just control remote enver works nobody changued. I have problem whit The Suttle bus because one time never go to por me up in the mall no good i wait for long time

By on Apr 21, 2017

5
Everyone

We recently stayed at the hotel. We love the breakfast buffet. Everything is good . Radia, Rahul Sharma, Akbar, Chinna from Spa they are are very helpful. It's not very far from the attractions. 20 minutes away from the city.

By , from k on Feb 27, 2017

5

brand new 5 star hotel

Everyone

Brand new hotel. Great pool and everything. I did not like dark jacuzzi that was inside and separated for male and female. Hotel is surrounded by construction zones. Still there is no noise in the rooms. Very comfortable. I loved it. There is really nice large playground for kids next to the pool.

By on Dec 2, 2016

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