Skip to main content
Beginning of main content

Recent guest reviews

It’s was a very nice hotel. The beds and pillows were very comfy.

Property very clean and unique. Centralized location to go every place with or without transportation. Nearby Metro service and avability of food.

Staff were all extremely attentive in all areas. I left my lights on in my vehicle in parking garage, security call my room to inform me in the middle of the night which saved my battery.

Nice hotel and very cooperative staff. However, air condition in my room will not go below 22.5 which can be warm at times.

For the two days there it was a good relaxing experience.

nice and inexpensive. free shuttle to the beach and Dubai mall was a plus

We have enjoyed our stay with Four point. Good facility and great customer service.

Was told told I couldn't have females in my room but my co-worker was able to bring two to his room at two different times. Was told in a 2 separate phones before I arrived that it would be no problem as long as they have an ID.

I have stayed here few time before always enjoyed, great rate this time was a bounce

The hotel room is very clean and the staff are very friendly and professional. The rooms are cleaned everyday and beddings are well kept. There was only one thing that was a little bit problematic. The sink drain does not drain very well (Room 422, otherwise I had a very uneventful experience! I had a great time with my brother and his wife and it was an amazing vacation!

Convenient centralized location to for both business and and leisure. I've stayed at this hotel several time and the service has always been great. Pricing also affordable with the exception of when there's an event taking place.

This is a nice hotel in downtown Dubai. 2 things I did not like about the hotel management. 1) The house keeping open the door without giving a knock at the door. 2) I requested a non smoking room and got one, however maintenance and painting work was carried out in the hallway just outside the rooms without even notifying the customers. The paint fumes caused health problems all night to me. Sorry will not stay at this location again.

The experience at this hotel was wonderful. The staffs were fantastic and courteous. We had a great time

Great service out of a comfortable location. Would recommend this to others in need of a convenient place to stay.

Well cared for and well managed 4 star hotel. Hotel are uniformly cheerful, helpful and know their jobs well which is not the case at several other 4 and 5 star hotels I've stayed at. The food at the buffets morning, noon and night was above average quality and had a good spread in ethnic variety - since this trip was mid- summer, the very bottom of the tourist season, the food service was a pleasant surprise. Services such as gymn/fitness center, pool and message center are well fitted out and cared for. My only minus relates to location, limited nearby shopping for minor things you may have forgotten to pack, or would like to buy as a treat. Subway connect is a relatively short walk, although in mid summer it's a hot stroll. Location relative to the airport is fine, a short inexpensive taxi ride. Summary: Best overall 4 star of several I've stayed at in Dubai and I will reserve there on future trips. Well run, nice rooms good staff.

It was a little far from burj khalifa and far from the marina but the best part it was relaxing and quite at night.

The room was spacious and comfortable. Standard of cleaning was always very high. Staff was helpful and attentive. Initial dispute with free internet was sorted out some argument with the Duty Manager. Overall experience was very favorable.

This hotel is in the old part of Dubai so it is not close to the Downtown Dubai and its attractions. However, getting around Dubai by taxi is affordable. I was very disappointed that there was no WiFi access in the rooms and I thought the internet fees were pricey.

Staff was polite and professional. Location was not within walking distance of anything, but it was too hot to walk very far anyway (June). Room was clean and pleasant. As we arrived early in the morning, the hotel was able to have our room ready by 9 am, which is unusually early, but very helpful! I would recommend this hotel.

The hotel is not close to anything. It's a 15-20 walk to get anywhere. You have to take a taxi to get around. The hotel is decent. The rooms are clean and comfortable. The staff was friendly and helpful. You do have to pay a lot for the internet and any local calls. It should be free for the price but that's normal for Sheraton.

Mankhool Road, 4c Street Dubai

Hotel highlights

  • Close to BurJuman Mall and Dubai Museum
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Bur Dubai, Four Points by Sheraton Downtown Dubai is within a mile (2 km) of popular sights such as BurJuman Mall and Dubai Museum. This 4-star hotel has 250 guestrooms and offers an outdoor pool, free in-room WiFi, and free valet parking.


Enjoy dining at Eatery, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11:30 AM.


All of Four Points by Sheraton Downtown Dubai's 250 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bidets. Other amenities include free bottled water, safes, and phones.

Property features

Four Points by Sheraton Downtown Dubai features an outdoor pool, a children's pool, and a fitness center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 150 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a sauna, free WiFi in public areas, and a business center.

Room options

Classic Room, 2 Twin Beds

Twin 2 | Sleeps 3

Room, 2 Twin Beds (Preferred)

Twin 2 | Sleeps 3

Room, 1 King Bed (Preferred)

King 1 | Sleeps 3

Executive Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Four Points by Sheraton Downtown Dubai

Everyone (8) Business (11) Couples (5) Family (6) Other (8) Friends (2)

Four Points by Sheraton Downtown Dubai

Mankhool Road, 4c Street, Dubai,
url importing