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Four Points by Sheraton Bur Dubai

4.0 out of 5.0

Recent guest reviews

I researched quite a lot before deciding on this hotel for our vacation. We found the hotel nice and clean with a service minded staff, good breakfast buffe and close to public transports. We can definately recommend this hotel.

the best part about this hotel is its location which is close to subway and make ur cost low and also in mid of many markets but not big malls its good for business trip or a person who have a business with embassies such as usa or british simple break fast but not something special good staff if u want tooth kit or slipper u have to ask good internet

Nice hotel good location walk able distance nice for families and business travelers specially group travelers i would recommend this hotel for other people i stay for 02 nights in july with my brother and cousins

While reservation Jhon wad very helpful thanks. Now let's start with arrival. I informed hotel that my arrival will be next day early morning, when I reached my room garbage bin was still with garbage from previous guests, which makes me doubt if someone was in room during this time and if really everything clean. Housekeeping cleaned that but still first impression upset me and left doubts. The other day I decide to ask wine from room service at night, much to my surprise non of wines in menue were applicable in hotel, and waiter was not sure about origin of wine they have, but was helpful and specified this info in few moments. The same situation with one of the restaurants as in guidance book in room its said that there is Portuguese restaurant in fact it was Italian. Lady at the entrance apologised and said that this is old information as before they used to have and that this guidance should be immediately changed, but nobody even asked my room number to change it so as you can imagine until the end of my stay it remained the same old menue and guidance... Occasionally I tear one paper handling on the door - nobody brought me knew one. The very last day reception called around 22:30 and told me that I need to pay for my friend who came to my room, but I said that I am leaving in 2 h and he is helping me with luggage still reception was pushing to come down to provide I'D and pay as per policy.the wuestion is where is this policy indicated why nobody informed me about that during check in or why it's not written in registration card which I sign??? Day before I had 2 beers from minivan, but nobody renew it again, so nobody checked. Check out itself was good but a bit slow and confusing. At the end when receptionist and bellboy asked if my stay was good - i answered "not really" much to my surprise it was ignored and nobody even asked me why and if there is anything they can help or improve, looks like just standard question without any real interest how was my stay. In general my stay was normal, but not good due to lack of attention for details and showing interest in solving my problems. Nothing special and location not the best. Definitely will not come back and recommend hotel.

Great hotel and convenient location. I stayed there for a few nights with family. The staff in the lobby are excellent and friendly. Also, they provide free parking which was awesome. It does get busy and traffic can get a little much in this area. Also, at night it is not the best area for families as there are clubs, etc. around the area.

I often visit Viceroy bar with my friends. The food here is very cheap and the worst quality. I don't mind paying the triple amount from what a normal restaurant charges for the same food, but atleast give me some good quality food? The chicken biriyaani we ordered one day was smelling like raw chicken meat. If I ask one extra raitha (curd) bowl, as I am paying aed 70 for this cheap quality food, they say no . I should say I get this only when Nisha is serving. You should really improve the quality of food atleast to the level of a street vendor. Else stop serving people this waste and charging them so much.

I stayed with my family for four nights.we requested for early check in..and Mr. Rahol at the front desk arranged everything for us.. the room and the bathroom were kept clean daily.. breakfast excellent with large variety of good to choose from. Location is unmatchable Al Fahidi metro on the left side 100 meter walk. While Burjuman metro 300 meter walk. Lots of Arab and Asian resturants and ATM around Carrefour H&M Brand for less and may more in Burjuman mall.. The hotel is sutable for family..no disco or loud music. The neighbourhood very safe and peaceful. . I would recommend this hotel and like to thank all the front desk and the breakfast staff..keep it up..will be back.

I've been here twice this year already, and is my default hotel at this point. By offering a great stay experience, this location's management and staff have earned my loyalty, and I am always happy to return. Due to my frequent trips to Dubai, my family and friends here in the U.S. often ask where I recommend they stay; I am pleased to suggest this hotel, as I can be certain they will be taken care of, and enjoy their stay at this location.

I have been to this hotel couple of time for work and I believe it does well for all the needs that I have. Main is location. Its very closely located towards 2 metro station (more closer to Al Fahidi - 3 min walk and 7 min walk towards Burjuman). So be it on red line or green line - its easy to travel. Further, 2 super stores just next to it are very convenient for your routine needs if any. Breakfast is very good and net connectivity is perfect in the hotel. Other eating joints (be it Veg or Jain) there are many within 5-7 min walking distance. Overall a good hotel.

The hotel was fantastic .....The location was great....The rooms were very comfortable..with a large king sized bed..and the restaurants served excellent food ....The service was impeccable.......The staff , right from their Manager to the concierge were very polite, helpful and efficient.... They made our vacay a memorable one.....Thank you guys....

Khalid Bin Walid Street Dubai

Hotel highlights

  • Walking distance to BurJuman Mall and Dubai Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Bur Dubai, Four Points by Sheraton Bur Dubai is a leisurely stroll from popular sights such as BurJuman Mall and Dubai Museum. This 125-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free valet parking. Located centrally in Dubai, it's also close to Grand Mosque and The Dubai Heritage Village.


Dining

Have a drink at the pub or enjoy onsite dining at one of 3 restaurants like Antique Bazaar, which specializes in Indian cuisine and serves lunch and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 125 soundproofed accommodations feature sitting areas. Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also standard.


Property features

At Four Points by Sheraton Bur Dubai, guests enjoy an outdoor pool, a health club, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for AED 100 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Executive Room

King 1 | Twin 2 | Sleeps 3

Grand Room

King 1 | Sleeps 3

Room (Preferred)

King 1 | Twin 2 | Sleeps 3

Executive Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 934 reviews