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Recent guest reviews

I liked the wide variety of food and pool areas. The one thing that I didn’t like was are first three days we realized that the Air conditioning was not blowing cold air like it should be. After we realized they fixed it. Would of been better if working correctly from beginning.

Hotel is under construction with the beach. Also the pool is blocked off so you can not see the beach and the beach is extremely small right now and they will lose it all shortly

A lot of construction along the beach and high priced food options in the hotel. The staff was always kind and always tried their best to meet requests.

Staff was awesome! Room was spectacular! The view was beautiful!

It's a very nice 5-star hotel, but milks you for cash any chance it can.

Short 1 night stay as layover in Dubai. Very pleasant experience.

Everything was good except the construction all around, not ideal to rest

The location is beautiful on the palm. Service was excellent from all of the staff members. The room was perfect as well, with a great view and plenty of space. I also appreciated the Nespresso machine in the room.

Good hotel with a lot of options. It should be looked seriously. The location is a little bit hidden and hard to find, but this can be avoided if asked the hotel next time you come to hotel.

This hotel was great. Nice and clean. The staff was very helpful. Would like to come back some time

Had a great time! This hotel offers everything you need in a 5-star hotel! I'll be back!!

It was avery nice stay It's anice hotel I realy like it

was good stay, clean, welcoming but far away from city and malls

Moved to the palm from oud Mehta in order to attend sandance at the Atlantis. Room was large, clean and had a balcony. Internet was free because I am a president club member so join for free before you stay there. Getting a taxi was easy and it was close to the mandinat souk

Room options

Room, 1 King Bed, City View, Executive Level (Fairmont Gold)

King 1 | Sleeps 3

Room, 2 Queen Beds, City View, Executive Level (Fairmont Gold)

Queen 2 | Sleeps 3

Room, 1 King Bed, Sea View, Executive Level (Fairmont Gold)

King 1 | Sleeps 3

Fairmont King, Room, 1 King Bed, Smoking

King 1 | Sleeps 3

Guest reviews for Fairmont The Palm

Everyone (7) Couples (2) Business (1) Family (1) Other (2) Friends (2)
5
Everyone

By on Apr 13, 2019

Review comment responded on Apr 14, 2019

Dear Valued Guest, thank you for your feedback. Kind regards, Mark Sawkins General Manager Fairmont The Palm

4
Partner Couples

I liked the wide variety of food and pool areas. The one thing that I didn’t like was are first three days we realized that the Air conditioning was not blowing cold air like it should be. After we realized they fixed it. Would of been better if working correctly from beginning.

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

Dear Valued Guest, Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you overall enjoyed your stay in our property. Thank you also for your comment about the air condition, which we will certainly use to improve our services. Looking forward to the pleasure of seeing you again soon! Sincerely, Mark Sawkins General Manager Fairmont The Palm

3
Everyone

Hotel is under construction with the beach. Also the pool is blocked off so you can not see the beach and the beach is extremely small right now and they will lose it all shortly

By on Jan 14, 2019

Review comment responded on Jan 14, 2019

Dear Valued Guest, We sincerely regret to note of your disappointment on the on-going construction at the beach of the hotel. We understand that this may have caused disturbance which unfortunately is beyond our control. We have all the necessary measures in place to provide our usual high standard level of service to minimize the impact of the surroundings. We hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcome you back with us in the near future. Sincerely, Mark Sawkins General Manager Fairmont The Palm

4
Everyone

A lot of construction along the beach and high priced food options in the hotel. The staff was always kind and always tried their best to meet requests.

By , from Frankfurt, DE on Jan 1, 2019

Review comment responded on Jan 2, 2019

Dear K, While we are happy to know that you appreciated services our colleagues provided, we sincerely regret to note of your disappointment on the on-going construction at the beach of the hotel. We understand that this may have caused disturbance which unfortunately is beyond our control. We have all the necessary measures in place to provide our usual high standard level of service to minimize the impact of the surroundings. We hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcome you back with us in the near future. Sincerely, Mark Sawkins General Manager Fairmont The Palm

5
Everyone

Staff was awesome! Room was spectacular! The view was beautiful!

By , from Dubai on Nov 11, 2018

Review comment responded on Nov 12, 2018

Dear Krystin, Thank you very much for your review. We are so glad to hear that you enjoyed your stay with us and hope your next visit is just around the corner. Warm regards, Mark Sawkins General Manager Fairmont The Palm

4

expensive vacation hotel.

Families

It's a very nice 5-star hotel, but milks you for cash any chance it can.

By , from Chicago, IL on Dec 28, 2017

Review comment responded on Dec 28, 2017

Dear FairmontHostage, Thank you very much for your review. We are so glad to hear that you enjoyed your stay with us and hope your next visit is just around the corner. Warm regards, Mark Sawkins General Manager Fairmont The Palm

5

great hotel. lovely facilities

Everyone

Short 1 night stay as layover in Dubai. Very pleasant experience.

By , from Cayman Islands on Dec 14, 2017

Review comment responded on Dec 17, 2017

Dear Scharmarie, Thank you very much for your review. We are so glad to hear that you enjoyed your stay with us and hope your next visit is just around the corner. Warm regards, Mark Sawkins General Manager Fairmont The Palm

4

hard work and construction near hotel

Everyone

Everything was good except the construction all around, not ideal to rest

By , from Paris on Nov 4, 2017

Review comment responded on Nov 7, 2017

Dear Laurence, Thank you for taking the time in posting a review following your stay at Fairmont The Palm. I regret to note your disappointment with regards to the disturbance from the on-going development of the beach. While I am sure you would appreciate that the construction works are beyond our control, we remain focused on limiting the impact by all means possible. We have taken all the industry approved measures to make our guests and business partners aware of the construction works taking place and continue to be fully dedicated to providing excellent service to all our patrons. We hope that the inconvenience you have experienced will not prevent you from considering a repeat stay with us and we are looking forward to welcoming you back in the near future. Sincerely, Mark Sawkins General Manager Fairmont The Palm

5

beautiful hotel with great service.

Everyone

The location is beautiful on the palm. Service was excellent from all of the staff members. The room was perfect as well, with a great view and plenty of space. I also appreciated the Nespresso machine in the room.

By , from Abu Dhabi on Aug 6, 2016

4

business trip

Singles

Good hotel with a lot of options. It should be looked seriously. The location is a little bit hidden and hard to find, but this can be avoided if asked the hotel next time you come to hotel.

By on Aug 26, 2015