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Fairmont Dubai

5.0 out of 5.0

Recent guest reviews

I cant not tell you how amazed I was with the service we got at the Fairmont hotel. I booked the Gold package and everything was amazing. We were taken to the 33rd floor where we checked in at the gold lounge. We were welcomed by Zulal and Richa whom made us felt so welcome. The staff in the lounge were also amazing and knew exactly what we had for breakfast the day before and was given to us again as we sat for breakfast. All the staff, Minty, Grace, Elizabeth were amazing and the attention to detail was just brilliant, the food, the ambiance, the location was just perfect. If you get a chance to stay at the Fairmont Dubai please do you will not be disappointed. The pool is a good size and the metro is just 5 minutes away, so in conclusion this is an awesome and spectacular hotel, all the staff in the hotel were polite and very helpful.

The Hotel is perfect choice for those travellers who are looking for relaxing and luxury place after business meeting, sightseeing or shopping. The Hotel staff is very professional despite the long queue, they handle it in very efficient way and warm and lovely smile especially if you meet with Noe. She's been very helpful and handled my group reservation in very professional way despite of some issues occurred due to the travel agent.

A pleasant stay, with good service. Training facilities are good and staff helpful. Only drawback was arriving on early flight and no room available. Once established, it was a great stay. Room is comfortable, pool facilities are very nice.

My husband and I stayed here on our way to and back from Egypt after flying Emirates Air and taking advantage of the airline's free layover offer. I can't imagine a better place to stay. Incredibly easy access from DXB to the hotel on the clean and efficient Metro (a quick 9 stops with the station directly across the street). Another two stops and you're at the Dubai Mall and the Burj Khalifa. The property is modern and airy, clean and beautifully decorated. Staff was incredible helpful with a huge shout out to Katy Lee at the front desk who cheerfully accommodated a few of our complicated requests. We stayed in a well-appointed (espresso makers, comfy bed with luxury linens, universal outlets- no adapters needed) suite with a killer view, which I believe most of the upper floor rooms will have. Glass elevators add a whimsical touch. If you're traveling with kids and want to hit the beaches everyday this may not be your place. However, for a sophisticated venue with easy and accessibility you will not go wrong here.

The first hotel of the Fairmont in the region, Fairmont Dubai is a class act. The eagerness of the check in staff, the central location and the decent size rooms and decor, make it an amazing place to stay. The hotel is next to the Trade centre metro station which makes it ideal for getting around to almost any malls, which Dubai is envied for. Some corner rooms on one side face Burj Khalifa the tallest tower in the world, which is a real good view. The sea is a bit distant (2-3kms) hence one should not expect a close up view.

My wife and I enjoyed a wonderful trip to the area and greatly enjoyed our 5 night stay at the Fairmont Dubai. We were able to upgrade to Gold service and also leveraged a Suite upgrade for a fantastic room with a view of the Burj Khalifa and other lighted buildings. The Gold service team including our servers in the lounge were excellent. They learned our names and preferences starting on the first day and always made us feel special. The concierge did a great job communicating with us before our visit and helped us book several tours and reservations, all of which were incredible and we were able to book the fees directly to the hotel. Thank you to the entire Fairmont Dubai staff for a great visit and special treatment for my wife's birthday. She'll never forget entering our room to find the balloons and special cake on our arrival.

We visited the Fairmont Dubai for 6 nights to celebrate my wife’s birthday. When we travel, we always try and book Fairmont as we know well the standards to expect. Fairmont Dubai delivered them way past our expectations. We stayed Fairmont gold throughout our stay and was really impressed with the staff and their friendliness and attention to detail to make our stay memorable. We ate in the Exchange grill on her birthday night. The steaks were absolutely amazing, probably in my top 5 steaks from around the world and we’ve had a few. The hotel is ideally located for a short taxi ride to the main shopping malls and also to Jumeirah beach area, which is well worth a visit. I can’t fault this hotel and it’s staff and standards in any way. It’s the perfect hotel in the perfect location. Anyone thinking of a stay in Dubai and are familiar with the Fairmont standard, will not be disappointed. Special mention to Elizabeth, Grace, Edwin and Gilbert from the gold lounge. It’s staff like these that make the Fairmont what it is. Thanks.

First class service, staff so friendly and helpful. I was on holiday with my family and although it is mainly a business hotel the staff were great and helped sort out any requests that we had to enjoy our holiday experience. From tickets to water park, great Restaurants, Friday brunch and of course Jeep Safari. Fantastic trip!

Stayed at the hotel on Gold Floor for a few nights with Mrs. who was visiting . The Entire Gold floor staff were just Amazing with their Warmth and Service. My Compliments to them !! Our One Bedroom Suite was just amazing with a Separate Powder room which was the Main Reason to choose it. What a Relief :) The Variety of Food in the Lounge was OK. I think maybe this is the Only Gold Lounge in a Fairmont property anywhere in the world where the Happy Hours runs until 9pm !! Wow ! A Must Stay Property!!

Fairmont is one of the most important luxury hotels... they have a specific customer service which will bring you over and over again... the location is amazing when you are visiting Dubai... it’s in the middle of Dubai when t comes to business or tourism... also, there is metro for the heavy traffic times, metro will save a lot of time. Hotel isn’t new, but it’s very clean! They take care or the furniture and sheets... etc. food the restaurants are good (not great) but it’s good... valet parking is available and the staff members are so helpful, they can guide you if you have a question about where/when/how to... etc. basically everything is positive, but the only negative thing that sometimes there is annoying guests, just ask for a quite room before booking it... they will give you a room in a quite place of the hotel.

Sheikh Zayed Road Dubai

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Dubai Coast within 2 miles (3 km) of Dubai International Convention and Exhibition Centre, Fairmont Dubai is within a few miles (5 km) of other popular sights such as Burj Khalifa. This 394-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 11 restaurants. It's in central Trade Center and also close to Dubai Mall and Jumeirah Mosque.


Dining

Relish the Turkish cuisine at Dokuz, one of 11 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

All 394 soundproofed accommodations feature sitting areas. Guests can expect 42-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Minibars, espresso makers, and free newspapers are also standard.


Property features

Guests of Fairmont Dubai have access to a full-service spa, 2 outdoor pools, and a nightclub. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for AED 250 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a health club, and 2 spa tubs.

Room options

Room, 1 King Bed, Non Smoking (Fairmont Room)

King 1 | Sleeps 3

Room, 1 King Bed, Non Smoking, City View (Fairmont Room)

King 1 | Sleeps 3

Room, 1 King Bed, Non Smoking, Executive Level (Fairmont Gold)

King 1 | Sleeps 3

Gold Junior Suite, 1 King Bed, Non Smoking, Executive Level

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 1935 reviews