Staff unfamiliar with hotel business. Also they don't keep up with their promise Bernie given on the of booking.
It was nice experience Good location Friendly staff
second time we have been there. Great staff for Fairmont Gold
Free upgrade for first time visit. Attentive but not overbearing staff
Staff incredibly nice & helpful. Concierge especially. Wonderful hotel
Wonderful service, extremely friendly staff. This is a very nice hotel with wonderful services.
Parking is a hassle. At night you have to wait to give them your car. No value for your money ofcourse
The hotel is located in a nice area close to the center so you don't waste time between meetings. Is clean . Try to avoid the Yildzar Resturant in the hotel. We were to people order food cost 300 end up paying 1150 . They are the most "creative" I ever seen , that was sad and change my total impression about traveling to Dubai
I definitely enjoyed my stay at the Fairmont. I did not have any complaints about the staff or hotel itself. The location is convenient to everything.
ideal location,right on main road,access to everyplace.staff courteous,overall above average.but why they charge 120 AED per person breakfast everyday .
This hotel is excellent in all aspects. It's location is perfect and the amenities are great. Excellent restaurants and bars. Fitness center, pools and spa were exceptional. Concierge staff was very helpful. All staff from housekeeping to management went out of their way to assist and to inquire as to how our stay was going. Room was on the 30th floor with great views of Dubai. Great place to stay.
Located in Trade Center, Fairmont Dubai is adjacent to Dubai International Convention and Exhibition Centre and within a mile (2 km) of other popular sights like Dubai World Trade Centre. This 394-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 12 restaurants. It's connected to the convention center in central Dubai and also close to Dubai Mall and Dubai Aquarium & Underwater Zoo.
There are ample dining options with 12 onsite restaurants, including Dokuz, which specializes in Turkish cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11:30 AM.
The 394 soundproofed accommodations afford space to spread out with dining areas and sitting areas. Guests can expect 42-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Minibars, free newspapers, and free local calls are also standard.
Guests of Fairmont Dubai have access to a full-service spa, 2 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 250 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a health club, 2 spa tubs, and a sauna.
Staff unfamiliar with hotel business. Also they don't keep up with their promise Bernie given on the of booking.
Dear Guest, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience.
It was nice experience Good location Friendly staff
Dear Anonymous, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we look forward to welcoming you back soon for another memorable experience.
second time we have been there. Great staff for Fairmont Gold
Dear Michael, Thank you for taking the time sharing your review online. We are happy to read that your overall experience at Fairmont Dubai was enjoyable. We hope to welcome you back again soon. Best Regards, Hotel Manager
Dear Guest, Thank you for taking the time sharing your review online. We are happy to read that your overall stay at Fairmont Dubai was enjoyable. We hope to welcome you back again soon for another positive experience. Best Regards, Hotel Manager
Free upgrade for first time visit. Attentive but not overbearing staff
Dear Guest, Thank you for taking the time sharing your review online. We are happy to read that your overall stay at Fairmont Dubai was enjoyable. We hope to welcome you back again soon for another positive experience. Best Regards, Hotel Manager
Staff incredibly nice & helpful. Concierge especially. Wonderful hotel
Dear Lane, Thank you very much for this great review. We are extremely happy to read that you enjoyed your stay and our facilities and that you met the outstanding service our Colleagues are known for. We look forward to welcoming you again soon. Kind regards, Hotel Manager
Wonderful service, extremely friendly staff. This is a very nice hotel with wonderful services.
Dear Lisa and Matt, Thank you very much for this great review. We are extremely happy to read that you enjoyed your stay and our facilities and that you met the outstanding service our Colleagues are known for. We look forward to welcoming you again soon. Kind regards, Hotel Manager
Parking is a hassle. At night you have to wait to give them your car. No value for your money ofcourse
The hotel is located in a nice area close to the center so you don't waste time between meetings. Is clean . Try to avoid the Yildzar Resturant in the hotel. We were to people order food cost 300 end up paying 1150 . They are the most "creative" I ever seen , that was sad and change my total impression about traveling to Dubai
Dear Nader, Thank you for taking the time to share your feedback and concerns with us. We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We truly hope to have the chance to welcome you back again in the future, in order to ensure that your expectations will be exceeded.