DoubleTree by Hilton Hotel Dubai - Jumeirah Beach4.0 out of 5.0
Recent guest reviews
I attended a brunch in this hotel and while i was on the beach someone stole my dress. Once i raised the issue to the manager on duty, he expressed a very careless attitude saying that the hotel is not responsible for the customer’s belongings and offered us to buy a hotel robe which I consider unacceptable, after all trying still to up-sell instead showing care to their customers. This was the last time me attending any events organized by this hotel and would never recommend to anyone.
With the goal being superior service experiences then this hotel is ticking the boxes. The staff are very attentive and really aim to please in every way - nothing is too much trouble and they are genuinely friendly and pleasant. We received a room upgrade which was spectacular, amazing views of the beach. The room was very spacious, clean and had everything we needed. The bed was super comfy and the pillows were outstanding!!! The location is very handy as it is walking distance to the main strip with loads of restaurants and shops. The hotel itself has beach front access and an amazing pool area - both great for swimming. There are multiple restaurants on site so you do not need to travel too far to get a good variety of high quality food..........one downer is that they still allow cigarette smoking in restaurants!! I couldn't believe when we went to eat they asked us what section we wanted - I had forgotten how unpleasant the smell of cigarette smoke is when you are eating. Also a point to note is that next door is a construction site so the constant jack-hammering during the day is annoying and destroys the peace that could be.
I stayed at the 2 bedroom suite with the Jumeirah beach view. The room was lovely and very spacious. The front desk was exceptionally polite and warm and took his time to explain on the hotel amenities. It is walking distance to The Walk JBR as per the map. Its a shame that I am only there for a short period. However, there was no housekeeping came to clean the room or replenish the water during my one night stay or else it would have been a 5 star rating from me.
We chose the Hilton because of its pool area that we noticed whilst looking online. The pool/ beach area spacious and a great place to spend some time relaxing. In comparison to other hotels we have stayed at the pool service was not quite as good. Perhaps this is because the area is much larger for the staff to cover. (Although one lady was amazing) We stayed in one of the suites which was very nice albeit a little noisy. It was a shame it didn't have an independent shower area. In addition there appeared to be a leak in the bath so our floor became very damp. The concierge service and reception are very friendly and can help book taxis, event etc. Overall a very nice place to stay.
The hotel had a meal & pool access offer which i took advantage of. To my surprise it was 3 course meal which was very, the staff was very friendly so was the chef who brought out my ice-cream at the end. The pool area was very big & has a swim up bar. Its a good place to relax & un-wind. Would definitely visit here again.
The hotel is in a great location and has a great outdoor space. The swimming pools and beach were clean and spacious. Great for families. A safe and clean environment. Breakfast is until 11am which means you can have a lay in.
I travel to Dubai with my family every single year and stayed in the TOP hotels in Dubai. I tried your hotel for the first time, and I have to say that this is the hotel that I will return again and will advise to all my friends and business partners that enjoy their holidays in Dubai. I have to outline the service that I received from one of your staff members- it's Melanie Schneider from reception, very personalised , exceptional service, always helpful with a great attention. They way she deals with the requests that its never a problem, everything can be done to please the guests, she always found the way to ensure that our stay is the most memorable. My wife doesn't speak English, but she found for her a Russian speaking staff. Your hotel is clean, safe, feels like home. I liked the quality of food in the restaurant, great location. I would definitely recommend your hotel, thank you for making this holidays really special! Best Wishes, Vladimir from Russia
Thank you for the fantastic hospitality in Double Tree by Hilton. We were spoiled in every sense and that made our vacation unforgettable. All the employees were kindly and very attentive. Our Suite was always clean and there was nothing missing-thanks to the housekeeper and his team. Awesome breakfast Buffet. At the Pool bar great fun and music. Good service at the beach ( deckchairs, drinks & Meal) Thank you Mr. Wissam for your attention! Special regards to you
Spent a fabulous 8 nights at this great hotel. It really does feel like a home from home amongst friends now. Great to see George, Wissam, Lokendra, Arul and Jen again. Each of them attentive to your needs and anxious to make sure they do everything they can to ensure you leave completely satisfied. We got our “usual” room on floor 21 with great views across the palm and with a spectacular view of the almost complete “Dubai eye” Everything was perfect with the attention to detail readily evident. The construction nearby was mainly unnoticed, do not let this worry you. Construction is everywhere in Dubai. We ate poolside in Areia and on the terrace of Al Maeda. Notable is the inclusion for us Brits of a Steak and Kidney being on the Areia poolside restaurant menu. I tried it and suggest you do the same. The new Lebanese Al Maeda restaurant menu is very impressive, grilled Prawns the size of crayfish. Amazing quality. This time my star employee was Lokendra Pandey, working in the towel hut and all around the pool area, we were always met with a smile, a handshake and a great attitude. I hope that management recognise him. We saw first hand how well he managed some very difficult situations when towels had been removed from sunbeds by errant guests. So, once again, a great stay, great people in a great, well run hotel. Looking forward to trip 11 at Easter already.
We spent a marvelous time at DoubleTree by Hilton. Great location, all the staff was very helpful but our waiter Mervyn from Gastro Kitchen, his service was exceptional. We will definitely come back!!!
- Free WiFi in public areas
- Free valet and self parking
- Onsite dining
Located in Beach & Coast within a short stroll of The Beach Mall, DoubleTree by Hilton Hotel Dubai - Jumeirah Beach is within a 10-minute drive Ibn Battuta Mall. This 110-room, 4-star hotel has a private beach, a full-service spa, and 4 restaurants. On the waterfront, the hotel is also close to Emirates Golf Club.
There are multiple options for onsite dining with 4 restaurants, including Al Maeda, which specializes in Middle Eastern cuisine and serves lunch and dinner, and Gastro Kitchen with pleasing ocean views. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.
The 110 air-conditioned accommodations feature furnished balconies and 2 bathrooms. There's space to spread out with separate bedrooms, living rooms, and dining areas. Guests can expect WiFi, wired Internet, and 47-inch LCD TVs with satellite channels and DVD players. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, espresso makers, and free bottled water are other standard amenities.
Guests of DoubleTree by Hilton Hotel Dubai - Jumeirah Beach have access to a private beach, a full-service spa, and an outdoor pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for AED 215 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include a children's pool, a health club, and a sauna.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 1143 reviews