Located in Dubai Festival City, Crowne Plaza Festival City by IHG is within a 10-minute walk of poplar sights like Dubai Festival City Mall. This 316-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
What's nearby
Dubai Creek - 6 min walk - 0.4 miles
Dubai Festival City Mall - 8 min walk - 0.4 miles
Festival Center - 8 min walk - 0.4 miles
Dubai Tennis Stadium - 3 min drive - 1.7 miles
Creek Park - 4 min drive - 2.3 miles
Getting around
GGICO Station - 5 min drive
Dubai Intl. Airport (DXB) - 11 min drive
Restaurants
Intercontinental Club Lounge - 1 min walk
Café Bateel - 5 min walk
Hard Rock Cafe - 5 min walk
Al Beiruti Cafe - 13 min walk
Marsa Boulevard - 8 min walk
About this property
Crowne Plaza Festival City by IHG
Luxury hotel with a full-service spa and free valet parking
At Crowne Plaza Festival City by IHG, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and a rooftop terrace.
Guests can expect to find plasma TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. Minibars, coffee makers, and free newspapers are also standard.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Spa InterContinental has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a hot tub.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Free train station pick-up and drop-off shuttle from 6:00 AM to midnight
Train station shuttle at scheduled times
Limo/town car service
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 112 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Belgian Beer Cafe Dubai
Mazar Lounge
Zaytoun
Things to do
Bicycle storage
Children's club
Children's pool
Full-service spa
Health club
Hot tub
Outdoor pool
Sauna
Shopping
Steam room
Family friendly
Children's club (surcharge)
Children's pool
Free area shuttle
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
11 meeting rooms
Business center
Computer station
Conference center
Outdoors
Barbecue grill
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
10 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Detox wraps
Facials
Hot tub
Manicures/pedicures
Prenatal massages
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible train station shuttle
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchairs on site
More
19 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Smoking not allowed
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Plasma TV with premium channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Free daily newspapers
Iron/ironing board
LED lighting
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Service animals exempt from fees
Children and extra beds
One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AED 150.0 per stay
Free cribs/infant beds are available
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: AED 20.00 per accommodation, per night
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately AED 112 per person
Rollaway bed fee: AED 150.0 per stay
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking, along with a car charging station.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property uses eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Additional information about polices, regulations, and more:
Pool access available from 7:00 AM to 8:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Property is also known as
Crowne Plaza Festival
Crowne Plaza Festival City
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Hotel Dubai
Festival City Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City by IHG Hotel
Crowne Plaza Festival City by IHG Dubai
Crowne Plaza Festival City an IHG Hotel
Crowne Plaza Festival City by IHG Hotel Dubai
Frequently asked questions
Is a free cancellation option available at Crowne Plaza Festival City by IHG?
Crowne Plaza Festival City by IHG provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.
How much does it cost to stay at Crowne Plaza Festival City by IHG?
As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Festival City by IHG on Dec 14, 2025 start from $116.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to see around Crowne Plaza Festival City by IHG?
This hotel is situated in Dubai Festival City within a 10-minute walk of Dubai Creek and Dubai Festival City Mall. You'll also find City Centre Deira and Al Ghurair Centre within a short drive.
Will I be able to park at Crowne Plaza Festival City by IHG?
Yes, valet parking and self parking are offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.
Is there a spa available at Crowne Plaza Festival City by IHG?
Spa InterContinental is the hotel's spa and services include prenatal massages, body wraps, and couples treatments.
Does Crowne Plaza Festival City by IHG have a casino on the premises?
No, Crowne Plaza Festival City by IHG doesn't have a casino.
Is there an indoor pool at Crowne Plaza Festival City by IHG?
No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 8:00 PM.
What amenities will couples enjoy at Crowne Plaza Festival City by IHG?
There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.
Are there hot tubs at Crowne Plaza Festival City by IHG?
Yes, guests can enjoy a spa tub at this hotel.
Does Crowne Plaza Festival City by IHG have a restaurant with a breakfast menu?
Yes, Crowne Plaza Festival City by IHG serves buffet breakfast for a surcharge each morning at Zaytoun.
Does Crowne Plaza Festival City by IHG allow pets to stay for free?
No, pets aren't allowed at Crowne Plaza Festival City by IHG though service animals are welcome.
Does Crowne Plaza Festival City by IHG have connecting rooms?
Yes, you can book connecting guestrooms at this hotel for your group or family vacation.
What is the closest airport to Crowne Plaza Festival City by IHG?
The closest major airport to Crowne Plaza Festival City by IHG is Dubai Intl. Airport (DXB), which is 3.1 mi away (11 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 18.6 mi away (34-minute drive).
Can I book a room with a balcony at Crowne Plaza Festival City by IHG?
No, there aren't any guestrooms with balconies at Crowne Plaza Festival City by IHG.