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Crowne Plaza Festival City

5.0 out of 5.0

Recent guest reviews

All is beautiful, especially breakfast. Though washing windows from outside the building wouldn't hurt :). You can enjoy the sunsets at the terrace or shop in the walk through hotel mall. It's a great place anyway.

The room size is more than enough to move around comfortably. The bed is of high quality. Most notably I remember Zaytoun Restaurant and the girl, named Shaymaa, that helped me choose my dinner. She offered me the mashawi which was so much I could not finish it and was excellent. The Ice Cream recommended was also delicious.

This hotel is fantastic, from the moment you check in to the time you check out you are made to feel very welcome. My wife and I stayed 5 nights from May 22nd to May 27th on half board with Virgin Holidays to celebrate our 25th Wedding Anniversary. The staff here are all very friendly and helpful. The rooms are cleaned to a high standard and a turndown service comes in the evening. We had real rose petals on the bed and a vase of red roses and a cake in our room on arrival for our anniversary so that was a special touch from the hotel. Breakfast was buffet style with something for everyone. Excellent food. Overall food is a very high standard. The Belgian Beer Bar is great for a drink with views of the creek, the food looked very nice as well. Try out the Eclipse Bar next door in the Intercontinentall, it's up on the top floor with superb views. A special mention to the lady who checked us in and out her name was Karenar, she made us very welcome and is a credit to this hotel. Please pass on the comments about her. Not far from the airport so easy to get to after a long flight. We cannot recommend this Crowne Plaza enough and intend staying again. Thank You all for making our 25th Wedding Anniversary so special, Paul and Suzanne Walsh.

Stayed 3 nights from Saturday 26th May - checked in early as rooms were ready, we booked two rooms (family of four with two teenage daughters), extremely swift checkin, lovely greeting and an upgrade to creek facing rooms (not sure if being a IHG member helped). Rooms were lovely, cleaned twice daily with towels changed both times, the whole hotel is kept to an extremely high standard - absolutely faultless. Pool area and pool guy were great, made up our sun beds, and made us feel really welcome. The eat at the Belgian cafe, again amazing food and service, drinks are typical Dubai price (circa £10 a pint and we had a bottle of wine each nights again circa £50 per bottle), we booked with Virgin and paid for half board which was excellent value, breakfast and evening buffet were also very good. The hotel is linked to another (intercontinental), and then that was linked to a new mall, so great for evenings out and shopping - festival city is growing and this Hotel is fantastically placed fro the city (Dubai Mall - 10 minutes in a taxi - circa £6-7 and airport again only 10 minutes away). The staff, service and standards is what makes this place great, we really enjoyed our stay and nothing was too much trouble. Food quality was also amazing - selection and quality again top end. You have lovely views of the creek and Dubai city skyline from the bar area, so a great way to eat/drink during a warm Dubai evening. Free wifi is good and has strong coverage of pool and bar area. We've rebooked within 24 hours of returning home...! Back on Friday 24th August...😎

My experience of Crowne Plaza is limited to business trips, and the hotel has every facility to make it perfect. Location is great, with short distance to the airport (10 min drive) and having the Festival City Mall (with a handy variety of brands) at walking distance. Service quality is concise and good, but lacks the extravagant taste you would expect on more leisurely travels at Dubai.

Very good rooms, nice service. The location is an asset: Close enough to the airport which makes it easy to access by taxi that are not that expensive. I see only one potential for improvement: sometimes you could get your order a little bit faster. Still, breakfasts were excellent. Most employees are very friendly and the swimming pools are great!

I stayed at the Crowne Plaza in Festival City over Easter with my partner. We had an amazing time. The hotel is lovely, very modern and clean and the staff were friendly and eager to please. We used the resturant several times for breakfast and our evening meal and the food was 5 star. The pool area was great, 2 pools with plenty of sunbeds nicely set out. The hotel is in a great location, on the creek, next door to a new shopping Mall, close to the Metro which we used almost daily and a short taxi drive aware from the Gold souks. I would without a doubt recommend this hotel to couples or families

We have spend a week-end here having traveler to Dubai for the Mary Poppins show. The hotel has two main assets. The location: with unobstructed view of Dubai skyline and proximity to the airport (10 minutes drive) and the very friendly and attentive staff. Dubai is know for better than average GCC service but this hotel just makes the cut. From bellboy to housekeepers then are all very attentive and seem to have a good time working there. Kudos to the manager of the hotel, we shall definitely come back.

This hotel is ideal for family, good pools for all ages, restaurants good, we had the BBQ excellent food and drink, staff helpful room we had 1735 was fantastic with great views. We will be back and staying there as I couldn't fault them.

What a beautiful place, en epic view and lovely accommodation. Friendly and helpful staff. Definitely worth coming back to. No complaints from my end. Sleep peacefully and the dining is superb. The pools are a perfect place to chill too.

Dubai Festival City Dubai

Hotel highlights

  • Walking distance to Dubai Festival City Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Dubai Festival City, Crowne Plaza Festival City is within a 10-minute walk of popular sights such as Dubai Festival City Mall and Festival Center. This 316-room, 5-star hotel has a marina, a full-service spa, and a restaurant. Al Badia Golf Club is 1.3 mi (2.1 km) from this centrally located Dubai hotel.


This hotel serves as home to a bar, along with a restaurant that specializes in Mediterranean cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Crowne Plaza Festival City's 316 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and plasma TVs with DVD players. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free bottled water, and safes.

Property features

Guests of Crowne Plaza Festival City have access to a marina, a full-service spa, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (AED 27 per night)—also useful is limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour health club, and a spa tub.

Room options

Superior Suite, 1 King Bed

King 1 | Sleeps 3

Superior Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, View (DUBAI CREEK VIEW)

Full 2 | Sleeps 3

Executive Room, 1 King Bed, View (Creek)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

95% of guests recommend this hotel

Total of 1549 reviews