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Crowne Plaza Festival City by IHG

5.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Festival City by IHG

A poolside area with palm trees, lounge chairs, and a sunset view.
Meeting facility
A dining area with tables and chairs overlooking a river with a city skyline in the background.
Exterior
Couples treatment rooms, hot tub, body treatments, prenatal massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Dubai Festival City, Dubai
  • Place, Dubai Festival City Mall
    ‪9 min walk‬
  • Place, Festival Center
    ‪9 min walk‬
  • Place, Dubai Creek
    ‪12 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of tall buildings.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (Waterfront View)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Twin Beds (Waterfront View)

9.0 out of 10
Wonderful
(6 reviews)
  • Water view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Waterfront View)

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Premium Room, 1 King Bed (Waterfront View)

9.0 out of 10
Wonderful
(2 reviews)
  • Water view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Waterfront View)

A hotel room with a large bed, two chairs, a small table, and a view of a cityscape.

Standard Room, 1 King Bed (Waterfront View)

9.4 out of 10
Exceptional
(25 reviews)
  • Water view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room (Waterfront View)

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Standard Room (Waterfront View)

  • Water view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Waterfront View)

Suite, 1 Bedroom (Waterfront View) | Minibar, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Waterfront View)

9.6 out of 10
Exceptional
(5 reviews)
  • Water view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite (Diplomatic)

Minibar, in-room safe, desk, soundproofing

Suite (Diplomatic)

  • Water view
  • 1292 sq ft
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Dubai

Located in Dubai Festival City, Crowne Plaza Festival City by IHG is within a 10-minute walk of poplar sights like Dubai Festival City Mall. This 316-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Dubai Festival City Mall - 9 min walk - 0.5 miles
  • Festival Center - 9 min walk - 0.5 miles
  • beach near Marsa Al Khor - 11 min walk - 0.6 miles
  • Dubai Creek - 12 min walk - 0.7 miles
  • Festival Arena - 3 min drive - 1.3 miles

Getting around

  • Al Jadaf Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 11 min drive

Restaurants

  • ‪Marsa Boulevard - ‬3 min walk
  • ‪TRIO - ‬8 min walk
  • ‪LUNE - ‬9 min walk
  • ‪Somewhere - ‬9 min walk
  • ‪Intercontinental Club Lounge - ‬1 min walk

About this property

Crowne Plaza Festival City by IHG

At Crowne Plaza Festival City by IHG, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and a rooftop terrace.
Guests can expect to find plasma TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Minibars, coffee makers, and free newspapers are also standard.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Spa InterContinental has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Breakfast, lunch, dinner and brunch served
Holiday Inn & Suites Dubai Festival City by IHG
Dubai Festival City
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 532 reviews
$58 nightly
The price is $69
Jul 20 - Jul 21
Total with taxes and fees
Holiday Inn & Suites Dubai Festival City by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 112 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Belgian Beer Cafe Dubai
  • Mazar Lounge
  • Zaytoun

Things to do

  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AED 150.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 112 per person
  • Rollaway bed fee: AED 150.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 606747

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Crowne Plaza Festival
Crowne Plaza Festival City
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Hotel Dubai
Festival City Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City by IHG Hotel
Crowne Plaza Festival City by IHG Dubai
Crowne Plaza Festival City an IHG Hotel
Crowne Plaza Festival City by IHG Hotel Dubai

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Festival City by IHG?

Crowne Plaza Festival City by IHG provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Festival City by IHG?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Festival City by IHG on Jul 13, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Festival City by IHG?

This hotel is situated in Dubai Festival City within a 10-minute walk of Dubai Creek and Dubai Festival City Mall. You'll also find City Centre Deira and Al Ghurair Centre within a short drive.

Will I be able to park at Crowne Plaza Festival City by IHG?

Yes, valet and self parking are offered for free at the hotel. An electric car charging station, wheelchair-accessible parking, and bicycle parkingare also available.

Is there a spa available at Crowne Plaza Festival City by IHG?

Spa InterContinental is the hotel's spa and services include prenatal massages, body wraps, and couples treatments.

Are there luxury amenities available at Crowne Plaza Festival City by IHG?

Yes, guests can indulge in luxuries such as an outdoor pool, an al fresco restaurant, and a poolside bar at this hotel.

Does Crowne Plaza Festival City by IHG have a casino on the premises?

No, Crowne Plaza Festival City by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Festival City by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Crowne Plaza Festival City by IHG?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an outdoor pool, and a poolside bar.

Does Crowne Plaza Festival City by IHG have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Crowne Plaza Festival City by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Festival City by IHG serves buffet breakfast for a surcharge each morning at Zaytoun.

Does Crowne Plaza Festival City by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Festival City by IHG though service animals are welcome.

Does Crowne Plaza Festival City by IHG have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Crowne Plaza Festival City by IHG?

The closest major airport to Crowne Plaza Festival City by IHG is Dubai Intl. Airport (DXB), which is 3.1 mi away (11 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 18.6 mi away (33-minute drive).

Can I book a room with a balcony at Crowne Plaza Festival City by IHG?

No, there aren't any guestrooms at Crowne Plaza Festival City by IHG that offer a balcony.

Crowne Plaza Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Frederikke

Liked: Cleanliness, amenities
Good hotel with a good pool area for both adults and kids. Well located, close to the airport and the mall and a great view
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel and wouldn’t stay anywhere else. We cannot wait to stay again this year for 2026. If you love Christmas you will love spending it in Dubai as it’s the most Christmassy destination we have ever been.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay friendly staff and pleasant service
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

nadiya

Liked: Cleanliness, amenities, property conditions & facilities
Everything and good breakfast
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel - great location for a conference and right next to a big shopping mall with some great restaurants. Room was spotless as was the whole hotel and bed was super comfortable. Staff were great and top level service and a great Belgian bar for food and a few beers.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ahmet Selim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities
I love this hotel. My home away from home. Great location near the airport, easy access to Dubai Festival City Mall and along the creek. Super swimming pool and large breakfast. Staff is very friendly and professional.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Simranjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 8 nights in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying here
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Faysel

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel well located & a good wall
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Majid

Great stay for family reunion.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Subani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and clean.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities
Best breakfast and staff on the planet. I love this place
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stopped here many times, brilliant as usual
Stayed 2 nights in Jul 2025
Verified

8/10 Good

erwin

s
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

kamal

Liked: Staff & service
Rooms are dated
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

faizan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff working are so amazing and make the stay pleasant.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Anees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was immaculate All the staff were friendly and welcoming The front desk staff are the gem of this hotel especially Khalid and Maryam My favourite hotel in Dubai Coming back soon
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Fatema

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back for sure Handy location and amazing breakfast selection
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a direct walkable entrance into Festival City Mall. In the mall, the choices are endless. Everything is under one roof. Great place to stay
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use more food options in the hotel, but if you don’t mind a short walk, the mall has so much to offer.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, food was excellent! Staff is amazing, we will for sure be back!
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Hesam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A five-star and excellent hotel in a calm, cozy, and scenic area with professional and kind staff. Mr. Rihan, who was in charge of our room, was highly dedicated and patient, hosting us in the best possible way. Thanks to all the managers and staff of this hotel, from the restaurant to all other facilities.
Stayed 5 nights in Oct 2025