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Crowne Plaza Festival City

5.0 out of 5.0

Recent guest reviews

The staff is extremely friendly. Each staff person I came in contact with Eslam,George, Ibrahim, and Rick were professional and catered to us very well. This was my second time at the hotel and I'll be back again next time in Dubai.

Only when asked for a room with two beds, but I did not find was giving me an extra bed, but not in the level of welfare of the hotel! Blurted was excellent and thank you

We arrived at 6:00 AM, expecting delays getting checked in, but there were none. The room was clean, bright, very quiet and a short 15-minute taxi ride from the airport. The staff bent over backwards trying to satisfy every need. The Big Bus hop-on, hop-off service has a shuttle to one of their normal stopping points. Very pleased, I would definitely stay there again next time.

We arrived at out hotel and needed a late check out. The hotel had no problem extending our checkout free of charge. Also, our luggage was delayed for 4 days and the Concierge staff did an excellent job staying in contact with the airport. The hotel is located between downtown Dubai and the airport. We really enjoyed being away from the city, because the atmosphere at Festival City is very relaxing with great views of the skyline at Sunset. The rest of Dubai is VERY accessible as taxis are cheap. The most we paid was less than $13 US to get to the beach and most places cost less than 8 to get to. The hotel itself is beautiful. There is no free internet in the rooms, but there is free wifi in the lobby as well as by the pool. It was very nice to be connected to the mall at Festival City, because we were able to get cheap breakfasts at some coffee shops and were able to purchase some cheap clothes at the "HyperPanda" while we waited for our luggage to arrive. All in all we really enjoyed our stay, and would definitely recommend it!

Rerouted through Dubai due to volcanic ash. Great choice, super pool if you are a lap swimmer. The hotel has an excellent location next to a mall with numerous restaurants and shops. You can also walk outside along the waterfront. Had a great room with a view of Burj Khalifa, the world's tallest building.

very nice hotel and very good location & expert staff.

FANTASTIC view of downtown Dubai, and located right next to a major shopping mall (movie theaters, food court and restaurants,IKEA, major department stores and high end boutiques)and a marina. Very good lap pool. The food in the restaurant was good--I had a dinner and a breakfast buffet while there. Staff were friendly and helpful. I would definitely stay there again, and I already recommend it to colleagues here.

Dubai Festival City Dubai

Located in Dubai Festival City, Crowne Plaza Festival City is within a 10-minute walk of popular sights such as Dubai Festival City Mall and Festival Center. This 316-room, 5-star hotel has a marina, a full-service spa, and a restaurant. Al Badia Golf Club is 1.3 mi (2.1 km) from this centrally located Dubai hotel.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Mediterranean cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

Crowne Plaza Festival City's 316 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and plasma TVs with DVD players. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free bottled water, and safes.


Guests of Crowne Plaza Festival City have access to a marina, a full-service spa, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (AED 27 per night)—also useful is limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour health club, and a spa tub.

Property features

Room options

Superior Suite

King 1 | Sleeps 3

Superior Room

King 1 | Sleeps 3

Deluxe Room, 2 Twin Beds, View (DUBAI CREEK VIEW)

Twin 2 | Sleeps 3

Executive Room, View (Creek)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

95% of guests recommend this hotel

Total of 1536 reviews