Skip to main content
Beginning of main content

Recent guest reviews

Excellent property to stay. Nice staff and very helpful

Every thing location and like resort and the mall There some body his name is ADNAN really great and helps a lot

Beautiful hotel, rooms were really nice and staff was pleasant and accommodating. Will definitely stay here again.

The staff is extremely friendly. Each staff person I came in contact with Eslam,George, Ibrahim, and Rick were professional and catered to us very well. This was my second time at the hotel and I'll be back again next time in Dubai.

Only when asked for a room with two beds, but I did not find was giving me an extra bed, but not in the level of welfare of the hotel! Blurted was excellent and thank you

We arrived at 6:00 AM, expecting delays getting checked in, but there were none. The room was clean, bright, very quiet and a short 15-minute taxi ride from the airport. The staff bent over backwards trying to satisfy every need. The Big Bus hop-on, hop-off service has a shuttle to one of their normal stopping points. Very pleased, I would definitely stay there again next time.

We arrived at out hotel and needed a late check out. The hotel had no problem extending our checkout free of charge. Also, our luggage was delayed for 4 days and the Concierge staff did an excellent job staying in contact with the airport. The hotel is located between downtown Dubai and the airport. We really enjoyed being away from the city, because the atmosphere at Festival City is very relaxing with great views of the skyline at Sunset. The rest of Dubai is VERY accessible as taxis are cheap. The most we paid was less than $13 US to get to the beach and most places cost less than 8 to get to. The hotel itself is beautiful. There is no free internet in the rooms, but there is free wifi in the lobby as well as by the pool. It was very nice to be connected to the mall at Festival City, because we were able to get cheap breakfasts at some coffee shops and were able to purchase some cheap clothes at the "HyperPanda" while we waited for our luggage to arrive. All in all we really enjoyed our stay, and would definitely recommend it!

Rerouted through Dubai due to volcanic ash. Great choice, super pool if you are a lap swimmer. The hotel has an excellent location next to a mall with numerous restaurants and shops. You can also walk outside along the waterfront. Had a great room with a view of Burj Khalifa, the world's tallest building.

very nice hotel and very good location & expert staff.

FANTASTIC view of downtown Dubai, and located right next to a major shopping mall (movie theaters, food court and restaurants,IKEA, major department stores and high end boutiques)and a marina. Very good lap pool. The food in the restaurant was good--I had a dinner and a breakfast buffet while there. Staff were friendly and helpful. I would definitely stay there again, and I already recommend it to colleagues here.

Dubai Festival City Dubai

Hotel highlights

  • Walking distance to Dubai Festival City Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Crowne Plaza Festival City, an IHG Hotel places you within a 10-minute stroll of popular attractions such as Festival Center and Dubai Festival City Mall. This 316-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour health club.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Mediterranean cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

All of Crowne Plaza Festival City, an IHG Hotel's 316 soundproofed rooms provide minibars, coffee makers, and free newspapers. Guests can enjoy plasma TVs and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

At Crowne Plaza Festival City, an IHG Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (AED 27 per night)—also useful is an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a 24-hour health club, a spa tub, and a sauna.

Room options

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Family Room, Connecting Rooms

1 Twin Bed | Sleeps 4

Deluxe Room, 2 Twin Beds (Waterfront)

2 Twin Beds | Sleeps 3

Deluxe Room, 1 King Bed (Waterfront)

1 King Bed | Sleeps 3

Guest reviews for Crowne Plaza Festival City, an IHG Hotel

Everyone (4) Business (3) Couples (3) Family (1)
4
Everyone

By on May 3, 2021

5
Everyone

Excellent property to stay. Nice staff and very helpful

By on Mar 13, 2021

5
Partner Couples Business Business

Every thing location and like resort and the mall There some body his name is ADNAN really great and helps a lot

By on Sep 19, 2019

Review comment responded on Sep 24, 2019

Dear Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It is always rewarding to receive positive comments and appreciations on the service of our colleagues, rest assured that this will be shared with them. We hope you will visit us again. Sincerely, Mathieu van Alphen Area General Manager IHG Dubai Festival City Hotels

5
Everyone

Beautiful hotel, rooms were really nice and staff was pleasant and accommodating. Will definitely stay here again.

By , from Raleigh, NC on Nov 23, 2018

5
Everyone

The staff is extremely friendly. Each staff person I came in contact with Eslam,George, Ibrahim, and Rick were professional and catered to us very well. This was my second time at the hotel and I'll be back again next time in Dubai.

By , from Chicago on Aug 1, 2016

5

fantastic hotel and excellent location and quiet rooms and furniture

Family

Only when asked for a room with two beds, but I did not find was giving me an extra bed, but not in the level of welfare of the hotel! Blurted was excellent and thank you

By on Jun 22, 2014

5

usa to kenya safari stopover

Couples

We arrived at 6:00 AM, expecting delays getting checked in, but there were none. The room was clean, bright, very quiet and a short 15-minute taxi ride from the airport. The staff bent over backwards trying to satisfy every need. The Big Bus hop-on, hop-off service has a shuttle to one of their normal stopping points. Very pleased, I would definitely stay there again next time.

By on Sep 11, 2012

4

excellent time... excellent staff

Couples

We arrived at out hotel and needed a late check out. The hotel had no problem extending our checkout free of charge. Also, our luggage was delayed for 4 days and the Concierge staff did an excellent job staying in contact with the airport. The hotel is located between downtown Dubai and the airport. We really enjoyed being away from the city, because the atmosphere at Festival City is very relaxing with great views of the skyline at Sunset. The rest of Dubai is VERY accessible as taxis are cheap. The most we paid was less than $13 US to get to the beach and most places cost less than 8 to get to. The hotel itself is beautiful. There is no free internet in the rooms, but there is free wifi in the lobby as well as by the pool. It was very nice to be connected to the mall at Festival City, because we were able to get cheap breakfasts at some coffee shops and were able to purchase some cheap clothes at the "HyperPanda" while we waited for our luggage to arrive. All in all we really enjoyed our stay, and would definitely recommend it!

By on Dec 28, 2010

5

great hotel, great pool

Business

Rerouted through Dubai due to volcanic ash. Great choice, super pool if you are a lap swimmer. The hotel has an excellent location next to a mall with numerous restaurants and shops. You can also walk outside along the waterfront. Had a great room with a view of Burj Khalifa, the world's tallest building.

By on Apr 19, 2010

5

exellent

Business

very nice hotel and very good location & expert staff.

By on Apr 6, 2010

Crowne Plaza Festival City, an IHG Hotel

Dubai Festival City, Dubai,
url importing http://www.orbitz.com/Dubai-Hotels-Crowne-Plaza-Festival-City,-an-IHG-Hotel.h1795484-p2.Hotel-Reviews
There was an error importing /Dubai-Hotels-Crowne-Plaza-Festival-City,-an-IHG-Hotel.h1795484-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Dubai-Hotels-Crowne-Plaza-Festival-City,-an-IHG-Hotel.h1795484-p2.Hotel-Reviews