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Citymax Hotel Business Bay

4.0 star property

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Photo gallery for Citymax Hotel Business Bay

Bar (on property)
View from room
Exterior
Lobby
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Al Khaleej Al Tejari 2 St, Dubai, Dubai
  • Place, Dubai Water Canal
    ‪4 min walk‬
  • Place, Godolphin's Al Quoz Stables
    ‪2 min drive‬
  • Place, Burj Khalifa
    ‪5 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

View from room

Family Room

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

In-room safe, desk, laptop workspace, iron/ironing board

Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, iron/ironing board

Family Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Dubai

Located in Downtown Dubai, Citymax Hotel Business Bay is within a 10-minute drive of popular attractions such as Dubai Aquarium & Underwater Zoo and Dubai Fountain. This 348-room, 4-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Dubai Water Canal - 4 min walk - 0.3 miles
  • Godolphin's Al Quoz Stables - 2 min drive - 1.1 miles
  • Dubai Mall - 3 min drive - 1.9 miles
  • Dubai Aquarium & Underwater Zoo - 4 min drive - 2.5 miles
  • Burj Khalifa - 5 min drive - 2.9 miles

Getting around

  • Business Bay Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Alegra Bar & Sisha - ‬12 min walk
  • ‪Anbar Restaurant & Cafe - ‬11 min walk
  • ‪Cleo - ‬13 min walk
  • ‪Katsuya - ‬13 min walk
  • ‪Risen Café and Artisanal Bakery, Waterfront - ‬11 min walk

About this property

Citymax Hotel Business Bay

Citymax Hotel Business Bay features a gym, free WiFi in public areas, and meeting rooms. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, laundry facilities, and a banquet hall.
Guests can expect free WiFi and LED TVs with satellite channels. Bathrooms offer rainfall showers and hair dryers. Other amenities include laptop-compatible safes, phones, and desks.
Recreational amenities at the hotel include a fitness center.

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 410 reviews
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Jun 1 - Jun 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 30 for adults and AED 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 30 for adults and AED 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 801459

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Citymax Business Bay Dubai
Citymax Hotel Business Bay Hotel
Citymax Hotel Business Bay Dubai
Citymax Hotel Business Bay Hotel Dubai

Frequently asked questions

Are free cancellation options available at Citymax Hotel Business Bay?

Citymax Hotel Business Bay provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Citymax Hotel Business Bay?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Citymax Hotel Business Bay on Jun 2, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Citymax Hotel Business Bay?

This hotel is situated in Downtown Dubai, close to Dubai Mall, Dubai Aquarium & Underwater Zoo, and Jumeirah Beach. You'll also find Dubai Fountain and City Walk within a short drive.

Is parking available on site at Citymax Hotel Business Bay?

Yes, self parking is offered for free at the hotel.

Does Citymax Hotel Business Bay have a casino on the premises?

No, Citymax Hotel Business Bay doesn't have a casino.

Will I find an indoor pool at Citymax Hotel Business Bay?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Citymax Hotel Business Bay?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a rainfall showerhead as well as a restaurant.

Are there hot tubs at Citymax Hotel Business Bay?

No, there isn't a spa tub at this hotel.

Does Citymax Hotel Business Bay feature a restaurant that includes a breakfast menu?

Yes, Citymax Hotel Business Bay serves buffet breakfast each morning for a surcharge from its restaurant.

Will Citymax Hotel Business Bay allow pets to stay for free?

No, pets and service animals aren't allowed at Citymax Hotel Business Bay.

Are there connecting rooms at Citymax Hotel Business Bay?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Citymax Hotel Business Bay?

The closest major airport to Citymax Hotel Business Bay is Dubai Intl. Airport (DXB), which is 10.2 mi away (21 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 25 mi away (42-minute drive).

Are there rooms with balconies that I can book at Citymax Hotel Business Bay?

No, there aren't any guestrooms with balconies at Citymax Hotel Business Bay.

Citymax Hotel Business Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 126 reviews
Rating 8 - Good. 29 out of 126 reviews
Rating 6 - Okay. 5 out of 126 reviews
Rating 4 - Poor. 8 out of 126 reviews
Rating 2 - Terrible. 7 out of 126 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammad

Liked: Amenities
very nice
Stayed 3 nights in Jan 2026

10/10 Excellent

Roland

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good but lots of noises from the club
Stayed 2 nights in Dec 2025

4/10 Poor

Debra Myra

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly however the breakfast is horrible, the hotel is definitely a three star not four.
Stayed 4 nights in Dec 2025

10/10 Excellent

Bosa

Stayed 8 nights in Dec 2025

6/10 Okay

Rajainlall

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Attention to detail in terms of servicing the room was sorely lacking. Each day we had something not done properly. Day 1 of 5 - noted 4 hangers missing. Day 2 - towels not replaced; Day 3 - only one towel replaced and toilet paper not replenished, no coffee, sugar or stirrers replenished; Day 4 - one towel and bath ‘rug-towel’ not replaced, Day 5 - toilet paper not replenished. Water - not sure how many should be there but it varies from day to day and we were then asked about bath robes being replenished on Day 4. I am not sure what I ought to have had in my rooms - this happened at varying levels in the different rooms booked - I had 3 rooms booked. Staff are either overworked or have a serious language and understanding barrier as a result. Finally, any supervision of the work done in terms of room maintenance would have caught these issues. I am not sure what cleaning took place as there was significant dust build - up and as for the bin in the bathroom, it was only cleared on day 4 of our 5-day visit! Fancy and smart rooms but really poor with servicing and did not give a comfort feel about overall cleanliness.
Stayed 5 nights in Dec 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo, Carrollton

Stayed 5 nights in Nov 2025

10/10 Excellent

Erwin

Stayed 6 nights in Dec 2025

4/10 Poor

zekrayat

Liked: Staff & service
Disliked: Cleanliness
The room need to renovated not clean ,water in the bathroom week. Not recomended
Stayed 3 nights in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Dec 2025

10/10 Excellent

Lucyann Snyder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay with a variety of restaurants, taxi pick up, and the staff was polite and helpful. There is a small supermarket directly across the street which was convenient. The one issue is the very small and crowded breakfast room. Food was not laid out logically, with bread at one end and the toaster at the other. People were constantly bumping into each other as they tried to select their food from the buffet.
Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Dec 2025

10/10 Excellent

Roland

Stayed 1 night in Dec 2025

10/10 Excellent

Jean luc

Stayed 9 nights in Nov 2025

10/10 Excellent

Zain

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is courtious
Stayed 2 nights in Nov 2025

4/10 Poor

Aaliyah

Business traveler
Disliked: Cleanliness
The hotel is hard to find due to poor signage. The cleanliness is below par, the sheets, chairs and other fabrics were stained along with the ironing board. The iron was broken and taped to be held together. There is absolutely no view.
Stayed 1 night in Nov 2025

8/10 Good

HONG

Stayed 3 nights in Nov 2025

10/10 Excellent

Fatmata

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and nice. The staff were very friendly. They let me check in before 2pm which was a plus. I will recommend.
Stayed 3 nights in Nov 2025

10/10 Excellent

R

Business traveler
Liked: Cleanliness, staff & service, amenities
Room clean, check in smooth and staff very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2025

4/10 Poor

Morne

Business traveler
Disliked: Amenities
Water pressure is horrible, and not always hot water available. Soap dispenser empty. Bed is very hard and horrible pillows. I would not stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Isha

Stayed 7 nights in Oct 2025

6/10 Okay

Kawthar

Liked: Staff & service
Cleaning of the room was not good also they forgot to bring new towels while they removed the old ones .
Stayed 3 nights in Nov 2025