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Citymax Bur Dubai

3.0 out of 5.0

Recent guest reviews

I must compliment the hotel for its customer service. From the time of check in my fantastic experience began with the front office executive Ms. Prachi. Prachi was considerate as I had travelled overnight to check me in immediately. She was professional, friendly and caring, which are great qualities in customer service. Thank you Prachi. You are a STAR. The rooms are clean and well maintained. The room service is quick and dependable. The restaurants are amazing and the huddle bar is a great place to host friends. Overall a great place to stay. Arun Prakash Ramachandran

Stayed here for two nights after visiting Sri Lanka on our way home to Birmingham, hotel was very busy but staff coped well, breakfast was good plenty of variety, rooms are a little small but spotlessly clean, with free wifi, a special mention for Desmond on the front desk who sorts out your luggage and he also sorted out my private transfer pick up time when my rep did not contact me, he made several calls on his own mobile phone to find out, thank you once again Desmond .

I am stay in this hotel city max in 28 june to 4th july room 152 hotel is very clean and staff was very supporting specially jhanna and bilal bhai we r from india and want to going again great hotel with great staff

The front desk team headed by Sandeep is a special group of people. Akram and Anu and Dafrin and Chaitali and Yahya and Miaza special shout out to you. The Huddle Staff headed by Matthew and Katryna are also really good. The restaurant headed by Marilyn and Shiv really go out of their way to make you comfortable and The Sizzling Wok headed by Joseph and his team are really great and do a terrific spin on asian - chinese cuisine

Stayed at the CityMax Bur Dubai recently. From start to finish it was an amazing stay and helped make our vacation truly amazing. The hotel is centrally located and there is ease of access to train and bus stations and other amenities. The room was clean and comfortable. A special mention to everyone who made our stay so comfortable. We were always greeted with a smile and all our needs were taken care of. So many names, but those we remember are Bilal, Shahid, Desmond and Princess. Thank you for such great hospitality.

If u Search for best hotel in Dubai with Clean Rooms, u should be in City Max Bur Dubai. It is the Quality of Service. Many thanks to #Mr.Haris for The Best House Keeping Service with pleasant smile. Thumbs up for Housekeeping

The hotel is located in a central part of city with easy access to Jumeriah, Downtown, Deira, etc. (all the places you need to go). My room was very comfortable with plenty of space. The staff was also very helpful and friendly, especially the serviceman Sowkat who helped me fix my kettle. I will definitely stay here again.

Stayed here for couple of days with friends and family. It was affordable and very convinit to the market. Special thanks to Ms Prachi who offered us late check out. Highly recommend for low budget travellers.

We stay 7nights in this hotel and we are happy to choose it.the service was great and behaviour of staff was very kindly.they prepared for us a nice inviroment and their service was very quick.we thank specially mr.saeid that guided us very good.we suggest this hotel for everyone who want good deal and good breakfast and easy location to metro was also very clean.thank you again

Helo friends, my name is Zarrar,i am coming in citymex hotel bar dubai for last 6 years with my family and friends.hotel is good location,nice rooms,swimming pool.i stayed here for a 4 weeks with my family last month.i have been always treated as a family by their staff. Especially Miss PRACHI always smilling face with the people and quickly respond the good way.second one young man MR TAHA his way of talking is very good and cooperative ,person.i always recommended this hotel ,due to the good and cooperative staff.thanks.

Kuwait Street Mankhool Area Dubai

Hotel highlights

  • Close to BurJuman Mall and Dubai Museum
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Bur Dubai, Citymax Bur Dubai is within a mile (2 km) of popular sights such as BurJuman Mall and Dubai Museum. This 691-room, 3-star hotel has 3 restaurants, an outdoor pool, and free in-room WiFi. Located centrally in Dubai, it's also close to Grand Mosque and The Dubai Heritage Village.


Enjoy dining at All day Dinning, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All 691 individually furnished rooms feature coffee makers, free bottled water, and safes. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Hair dryers, phones, and desks are also available.

Property features

Guests staying at Citymax Bur Dubai enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include laundry facilities and a gift shop.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

62% of guests recommend this hotel

Total of 1970 reviews