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Citymax Bur Dubai

3.0 star property
Hotel with 2 restaurants, near BurJuman Mall

Choose dates to view prices

Photo gallery for Citymax Bur Dubai

Outdoor pool, pool umbrellas
Reception
Exterior
1 bedroom, in-room safe, individually furnished, desk
2 restaurants, breakfast served

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Kuwait Street Mankhool Area, Dubai
  • BurJuman Mall
    ‪12 min walk‬
  • Dubai Cruise Terminal
    ‪2 min drive‬
  • Gold Souk
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

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Room options

View all photos for Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

1 bedroom, in-room safe, individually furnished, desk

Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining) | 1 bedroom, in-room safe, individually furnished, desk

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dining)

1 bedroom, in-room safe, individually furnished, desk

Double Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

1 bedroom, in-room safe, individually furnished, desk

Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Dubai

Located in Bur Dubai, Citymax Bur Dubai is within a mile (2 km) of popular sights such as BurJuman Mall and Textile Souk. This 691-room, 3-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • BurJuman Mall - 12 min walk - 0.7 miles
  • Dubai Museum - 2 min drive - 1.3 miles
  • Dubai Cruise Terminal - 2 min drive - 1.3 miles
  • Gold Souk - 4 min drive - 1.7 miles
  • Burj Khalifa - 7 min drive - 4.5 miles

Getting around

  • Sharaf DG Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 16 min drive

Restaurants

  • ‪ماكدونالدز - ‬8 min walk
  • ‪برجر كنج - ‬5 min walk
  • ‪مطعم جازيبو - ‬6 min walk
  • ‪U2pura - ‬2 min walk
  • ‪Purani Dilli Dubai - ‬5 min walk

About this property

Citymax Bur Dubai

Hotel with 2 restaurants, near BurJuman Mall
At Citymax Bur Dubai, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Limited parking is available. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Additional amenities include free newspapers, laundry facilities, and an ATM.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, hair dryers, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

Arabic, English, Filipino, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 40 for adults and AED 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • CityCafe
  • Claypot

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 40 for adults and AED 20 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Citymax
Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai

Frequently asked questions

Is a free cancellation option available at Citymax Bur Dubai?

Citymax Bur Dubai provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Citymax Bur Dubai?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Citymax Bur Dubai on Jul 11, 2025 start from $26.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Citymax Bur Dubai?

This hotel is situated in Bur Dubai within a short 15-minute walk of BurJuman Mall. You'll also find Dubai Cruise Terminal and Gold Souk within a short drive.

Is there parking available at Citymax Bur Dubai?

Yes, though parking is limited.

Does Citymax Bur Dubai have a casino on the premises?

No, Citymax Bur Dubai doesn't have a casino.

Will I find an indoor pool at Citymax Bur Dubai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Citymax Bur Dubai a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Are there hot tubs at Citymax Bur Dubai?

No, this hotel doesn't have a spa tub.

Does Citymax Bur Dubai feature a restaurant that includes a breakfast menu?

Yes, Citymax Bur Dubai has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Citymax Bur Dubai allow pets to stay free of charge?

No, pets and service animals aren't allowed at Citymax Bur Dubai.

Does Citymax Bur Dubai have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Citymax Bur Dubai?

The closest major airport to Citymax Bur Dubai is Dubai Intl. Airport (DXB), which is 6.8 mi away (16 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 21.7 mi away (44-minute drive).

Are there rooms with balconies at Citymax Bur Dubai?

No, there aren't any guestrooms with balconies at Citymax Bur Dubai.

Citymax Bur Dubai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 206 out of 975 reviews
Rating 8 - Good. 398 out of 975 reviews
Rating 6 - Okay. 252 out of 975 reviews
Rating 4 - Poor. 66 out of 975 reviews
Rating 2 - Terrible. 53 out of 975 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

shami

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible checkin experience. Not staff to meet the inflows. For the price the rooms are small and outward facing windows. Breakfast was good.
Stayed 1 night in Feb 2025

8/10 Good

Vaibhav

Stayed 6 nights in Jan 2025

10/10 Excellent

BRIAN

Stayed 5 nights in Jan 2025

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best vale of your money

Staff was very nice
Stayed 3 nights in Jan 2025

8/10 Good

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

LORIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Abdul

Stayed 3 nights in Dec 2024

4/10 Poor

NILANJAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way too loud and dirty
Stayed 4 nights in Dec 2024

10/10 Excellent

kedar

Stayed 2 nights in Dec 2024

4/10 Poor

Maher

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Oct 2024

6/10 Okay

Bashier

Traveled with family
Nothing
Stayed 5 nights in Oct 2024

2/10 Terrible

Shane

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the staff at all

2/10 Terrible

Bahaa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience, very low quality services, very dirty rooms, it is good for labors only with all my respect to labors but i felt i am staying somewhere in industrial area building where bad smells and people with slipers around and in lobby guys put their naked legs up infront of people. And it is cery expensive for such level of quality. I DON'T ADVICE ANYONE TO TRY IT.
Stayed 2 nights in Oct 2022

6/10 Okay

Ahmad

Business traveler
Disliked: Staff & service
Stayed 1 night in Oct 2022

6/10 Okay

Nageswar

Stayed 7 nights in Oct 2022

2/10 Terrible

Raed, Toronto

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Ruslan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mrs. Li at the reception was really nice. Also special thanks to our housekeeper Mr. Ramjan. I like this hotel m very much.
Stayed 1 night in Oct 2022

8/10 Good

Syed Masoom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 5 nights in Sep 2022

6/10 Okay

Mohammad

Business traveler
Disliked: Staff & service

Good location, but very poor service!

1) check in service is very slow 2) no concierge service! 3) operator / help line doesn’t response until you call 10 times for two hours! 4) breakfast arrangement very ordinary Won’t be my choice ever again!
Stayed 2 nights in Oct 2022

8/10 Good

Abdulrazak

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all is a good option to stay again and again
Stayed 10 nights in Sep 2022

6/10 Okay

Amit

Business traveler
Disliked: Property conditions & facilities
House keeping was not cleaning the room well. Most days they used to forget the towels or something. Towels were having hole in it.
Stayed 5 nights in Aug 2022

10/10 Excellent

Pablo L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Title

The stay was great, only issues I had were on arrival and once I got to my room, there was a water leak coming from the ceiling. Was fixed, the other issue was no hot water snd the last was I paid for one extra day by mistake for breakfast and I was not reimbursed.
Stayed 5 nights in Jun 2022

10/10 Excellent

sola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come and see it ..so cool

This is the best place to stay
Stayed 3 nights in Jun 2021

10/10 Excellent

Samuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow..good place

Amazing place to stay
Stayed 7 nights in Jul 2021

6/10 Okay

Mr Maxamed

Stayed 11 nights in Oct 2021