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Recent guest reviews

My only concern was that i was not allowed early check in, as i arrived the hotel around 6am and had to wait till 2pm. And again, all their TV channels are all arabic and indians channels, no where to watch sport channels. Please look into that. Every other thing, perfect.

there is no other rate less than 1 star, if there were I will rated less than that

Been atau BG in Dubai for thenladt 8 months for a project, had stay in many hotels, expensive and some cheap ones. Citymaxx Offer you the confort, clean, 5 stars service by Kafir the housekeeper. Always ask for him to take care of you, will make you stay more comfortable and friendly. Thank you Kafir, really appreciated brother.

Jenifer the front desk officer is extremely helpful and friendly, always ready to help .

Hotel was, good but the Room very small for two person

The check in line was long but it was worsened by the slow sleep in which the agents registered each guest. The staff is just OK but the hotel doesn't worth the cheap price because it is absolutely IMPOSSIBLE to sleep properly due to the mosque that is located a few meters from the hotel which calls for prayers with the maximum volume possible to make sure that you wake up even if you are not a Muslim. The problem is not the mosque since there is one every corner, the problem is that the hotel knowing how it gets is not able to provide soundproof windows to reduce the noise. The main purpose of booking a hotel is getting a nice rest after a long and tiring day of visiting an amazing city like Dubai or after a long business day, and since this hotel does not comply with this basic and minimum requirement I DO NOT RECOMMEND to stay there.

walking distance to food, shopping and Metro. Excellent value for its price. Free parking is a plus. Pool is good on roof top with good view but close early at night so can't enjoy the night view and Weather. Would stay again.

The staff was very friendly and the rooms were very clean. It was convenient that the hotel also offered free shuttle rides to the malls and the beach. I recommend this hotel.

Nice hotel for first trip to Dubai. Room was a bit small but clean. Restaurants in hotel. Smoking allowed in bars was difficult to handle. Enjoyable stay.

Kuwait Street Mankhool Area Dubai

Hotel highlights

  • Close to BurJuman Mall and Meena Bazaar
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Bur Dubai, Citymax Bur Dubai is within a mile (2 km) of popular sights such as BurJuman Mall and Textile Souk. This 691-room, 3-star hotel has 3 restaurants, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at CityCafe, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 691 individually furnished rooms feature coffee makers, free bottled water, and safes. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Hair dryers, phones, and desks are also available.


Property features

Guests staying at Citymax Bur Dubai enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a gift shop.

Room options

Family Room

1 Queen Bed | Sleeps 3

Family Inter-Connecting Rooms

1 Queen Bed and 1 Twin Bed | Sleeps 4

Guest reviews for Citymax Bur Dubai

Everyone (8) Couples (1)
5
Everyone

By on Jun 7, 2019

4
Business Business Travelers

My only concern was that i was not allowed early check in, as i arrived the hotel around 6am and had to wait till 2pm. And again, all their TV channels are all arabic and indians channels, no where to watch sport channels. Please look into that. Every other thing, perfect.

By on May 3, 2019

1
Everyone

there is no other rate less than 1 star, if there were I will rated less than that

By on Feb 10, 2018

Review comment responded on Feb 27, 2018

Dear Guest, Thank you for providing us with your feedback during your stay at Citymax Hotel Bur Dubai. We are pleased to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. Please accept our apologies for the inconveniences that have caused you during your stay. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager

5

awesome service by kafir, the housekeeper

Everyone

Been atau BG in Dubai for thenladt 8 months for a project, had stay in many hotels, expensive and some cheap ones. Citymaxx Offer you the confort, clean, 5 stars service by Kafir the housekeeper. Always ask for him to take care of you, will make you stay more comfortable and friendly. Thank you Kafir, really appreciated brother.

By , from irvine, CA on Nov 26, 2017

Review comment responded on Jan 22, 2018

Dear Guest, Thank you for providing us with your valuable feedback during your stay at Citymax Hotel Bur Dubai. We are delighted to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. Your kind appreciation for the team member has been duly conveyed. We look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager

5

excellent location, excellent service

Everyone

Jenifer the front desk officer is extremely helpful and friendly, always ready to help .

By , from irvine, CA on Nov 25, 2017

Review comment responded on Jan 22, 2018

Dear Guest, Thank you for providing us with your valuable feedback during your stay at Citymax Hotel Bur Dubai. We are delighted to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. Your kind appreciation for the team member has been duly conveyed. We look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager

4
Everyone

Hotel was, good but the Room very small for two person

By on Mar 3, 2017

1

forget about getting a good sleep !!!

Everyone

The check in line was long but it was worsened by the slow sleep in which the agents registered each guest. The staff is just OK but the hotel doesn't worth the cheap price because it is absolutely IMPOSSIBLE to sleep properly due to the mosque that is located a few meters from the hotel which calls for prayers with the maximum volume possible to make sure that you wake up even if you are not a Muslim. The problem is not the mosque since there is one every corner, the problem is that the hotel knowing how it gets is not able to provide soundproof windows to reduce the noise. The main purpose of booking a hotel is getting a nice rest after a long and tiring day of visiting an amazing city like Dubai or after a long business day, and since this hotel does not comply with this basic and minimum requirement I DO NOT RECOMMEND to stay there.

By , from Mexico on Dec 19, 2016

Review comment responded on Dec 28, 2016

Dear Guest, Thank you for providing us with your feedback during your stay at Citymax Hotel Bur Dubai. We are disappointed to read that we did not manage to meet your expectations during your stay. Please accept our apologies for the inconvenience caused during your stay due to the external noise. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager

3

nice place

Everyone

walking distance to food, shopping and Metro. Excellent value for its price. Free parking is a plus. Pool is good on roof top with good view but close early at night so can't enjoy the night view and Weather. Would stay again.

By on May 26, 2016

Review comment responded on May 30, 2016

Dear Guest, Thank you for providing us with your valuable feedback during your stay at Citymax Hotel Bur Dubai. We are pleased to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. We do hope that you will give us the opportunity to exceed your expectations on your next visit and we look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager

5

wonderful hotel

Everyone

The staff was very friendly and the rooms were very clean. It was convenient that the hotel also offered free shuttle rides to the malls and the beach. I recommend this hotel.

By on Apr 20, 2016

Review comment responded on May 17, 2016

Dear Guest, Thank you for providing us with your valuable feedback during your stay at Citymax Hotel Bur Dubai. We are delighted to know that you had a pleasant stay and that our service standards, facilities along with our affordable price, and location met your expectations. We look forward to welcoming you again to Citymax Hotel Bur Dubai in the near future. Warm regards, Satish Nambiar General Manager

4

good value

Couples

Nice hotel for first trip to Dubai. Room was a bit small but clean. Restaurants in hotel. Smoking allowed in bars was difficult to handle. Enjoyable stay.

By on Dec 14, 2015

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