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Carlton Downtown

4.0 star property
Family-friendly hotel with 3 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Carlton Downtown

Front of property
Panoramic Suite | Egyptian cotton sheets, premium bedding, down comforters
Reception hall
Terrace/patio
Delicatessen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Housekeeping

Explore the area

View in a map
Sheikh Zayed Road, Dubai, 7143
  • Place, Dubai Mall
    ‪20 min walk‬
  • Place, Dubai Aquarium & Underwater Zoo
    ‪2 min drive‬
  • Place, Burj Khalifa
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

8.4 out of 10
Very good
(18 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic One Bedroom Suite

Classic One Bedroom Suite | Egyptian cotton sheets, premium bedding, down comforters

Classic One Bedroom Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 559 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium One Bedroom Suite

Egyptian cotton sheets, premium bedding, down comforters

Premium One Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Two Bedroom Suite

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Two Bedroom Suite

8.0 out of 10
Very good
(1 review)
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Panoramic Suite

Panoramic Suite | Egyptian cotton sheets, premium bedding, down comforters

Panoramic Suite

  • 904 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic two bed room suite

22-inch LCD TV with satellite channels, TV

Panoramic two bed room suite

8.0 out of 10
Very good
(1 review)
  • 1345 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Dubai

Located in Trade Center, Carlton Downtown is within a mile (2 km) of popular sights such as Dubai Mall and Burj Khalifa. This 365-room, 4-star hotel has 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • City Walk - 14 min walk - 0.8 miles
  • Emaar Square - 18 min walk - 1.0 mile
  • Dubai Mall - 20 min walk - 1.1 miles
  • Dubai Aquarium & Underwater Zoo - 2 min drive - 1.3 miles
  • Burj Khalifa - 2 min drive - 1.1 miles

Getting around

  • Financial Centre Station - 3 min walk
  • Dubai Intl. Airport (DXB) - 10 min drive

Restaurants

  • ‪Al Safadi - ‬3 min walk
  • ‪Shawerma Alfarooj - ‬11 min walk
  • ‪Zaatar W Zeit - ‬11 min walk
  • ‪Starbucks (ستاربكس) - ‬9 min walk
  • ‪Piccolo Mondo - ‬9 min walk

About this property

Carlton Downtown

Family-friendly hotel with 3 restaurants and a full-service spa
At Carlton Downtown, guests enjoy a full-service spa, a nightclub, and an outdoor pool. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for AED 200 per person one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a gym, and a rooftop terrace.
22-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Select Comfort beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, designer toiletries, and bathrobes. Other amenities include sitting areas, minibars, and coffee makers.
An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Armonia Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free secured, covered valet parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: AED 79 for adults and AED 39.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bayty
  • Deli Grind
  • Havana lounge
  • La Vie Dubai
  • Narrah lebanise

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 28 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 47 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Renovated entire property - September 2023

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AED 157.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A damage deposit of AED 500 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 79 for adults and AED 39.5 for children
  • Airport shuttle fee: AED 200 per person (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 157.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Dubai Warwick Hotel
Hotel Warwick Dubai
Carlton Downtown Hotel
Warwick Dubai Hotel
Carlton Downtown Hotel Dubai
Carlton Downtown Dubai
Warwick Dubai
Warwick Hotel Dubai
Carlton Downtown Hotel
Carlton Downtown Dubai
Carlton Downtown Hotel Dubai

Frequently asked questions

What's there to do close to Carlton Downtown?

This hotel is situated in Trade Center within a short 18-minute walk of Dubai Mall and also 20 minutes on foot from Dubai Aquarium & Underwater Zoo. You'll also find Dubai Creek and Dubai Cruise Terminal within a short drive.

How much does it cost to stay at Carlton Downtown?

As of Dec 9, 2025, prices found for a 1-night stay for 2 adults at Carlton Downtown on Jan 5, 2026 start from $196.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Carlton Downtown?

Yes, secured valet parking is offered for free at the hotel. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Is there a spa at Carlton Downtown?

Armonia Spa is the hotel's spa and services include deep-tissue massages, hot stone massages, Ayurvedic treatments, and aromatherapy.

Does Carlton Downtown include a casino?

No, Carlton Downtown doesn't have a casino.

Is there an indoor pool at Carlton Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

Is Carlton Downtown good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Carlton Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Carlton Downtown have a restaurant that serves breakfast?

Yes, Carlton Downtown has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Carlton Downtown allow pets to stay free of charge?

No, pets and service animals aren't allowed at Carlton Downtown.

Does Carlton Downtown have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Carlton Downtown?

The closest major airport to Carlton Downtown is Dubai Intl. Airport (DXB), which is 7.6 mi away (10 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 24.3 mi away (42-minute drive).

Are there rooms with balconies at Carlton Downtown?

No, there aren't any guestrooms with balconies at Carlton Downtown.

Carlton Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 505 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

shay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best deal

Great place
Stayed 4 nights in May 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the size of room
Stayed 5 nights in Apr 2025

10/10 Excellent

HEMLATA

Stayed 7 nights in Mar 2025

10/10 Excellent

Anton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top level hotel
Stayed 7 nights in Mar 2025

8/10 Good

Pilar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

8/10 Good

Petrolina Acheampomaa

Stayed 8 nights in Mar 2025

10/10 Excellent

Aditya

Stayed 6 nights in Mar 2025

4/10 Poor

FNU

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room is not that great. Location is.
Stayed 4 nights in Feb 2025

6/10 Okay

cesar

Traveled with family
Liked: Cleanliness, staff & service
Ok lets start with the good , the hotel is located close to everything, about 30 mms walk from Burj Khalifa , 4 mms walk to a train station, and a bunch of restaurants and convenience stores near by , the bad , is a little outdated, we stay 5 days and we didn’t get our room cleaned,
Stayed 4 nights in Mar 2025

6/10 Okay

Abdullah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
not a single employee is smiling, looks like all of them are forced to work or they need a raise in salary
Stayed 1 night in Feb 2025

2/10 Terrible

Pankaj

Disliked: Staff & service, property conditions & facilities, room comfort
To whom it may concern, I wish to make a complaint about the room I received whilst staying at the Carlton Downtown, Dubai 23-27 February 2025. Upon arrival, I asked reception for a room with a view of the Burj Khalika and was told I could have one. When I went into the room, there was no view. I asked reception again and was assured that I would be moved the following day. The same thing happened every day and I was never moved, despite promises that I would be. I was eventually offered the possibility of one night in a room with a view but it was too late by then. I am really unhappy about this and it spoiled my stay. Thank you
Stayed 4 nights in Feb 2025

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Gonzalo

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Everton Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect!
Stayed 1 night in Feb 2025

8/10 Good

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Jerry

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed in food in morning. Too expensive. Never revived a final receipt. Won’t stay again.

10/10 Excellent

Hiroyuki

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dubai 2025

Friendly and efficient staff with clean and comfortable rooms. Great position for World Trade Centre.
Stayed 6 nights in Jan 2025

4/10 Poor

Sunday

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

hamed

Stayed 3 nights in Dec 2024

10/10 Excellent

Serdrick

Liked: Cleanliness, property conditions & facilities
Nice and convenient
Stayed 1 night in Dec 2024

2/10 Terrible

Omar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Baljinder

Traveled with partner
Liked: Property conditions & facilities
Staff is very helping
Stayed 3 nights in Nov 2024

8/10 Good

Arlette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOCATION Is Everything

The hotel is located in the middle of everything. Thw staff is extremely friendly as well. I'd definitely recommend staying here & I wouldn't surely stay on a future visit. I felt safe & everything was very nice.
Stayed 6 nights in Nov 2024