Burj Al Arab Jumeirah5.0 out of 5.0
Burj Al Arab Jumeirah5.0 out of 5.0
Recent guest reviews
Another stunning attraction in beautiful dubai the burj al arab with their 7* restaurant what an unbelievable experience... the food is obviously the best in this 7* dining amazing restaurant.. a must on your to do list
A great treat and return to where we spend our first night of honeymoon 10 years ago. Always a fabulous experience and worth splashing out for special occasions, it is a tad pricey, but hey you cant take it with you $$$$$....
My wife and I can live in such a beautiful hotel, which makes us feel very comfortable. All the people are very friendly, and at the same time, they give us good service, which makes us feel at home. Thank you again to all the staff of the hotel.
We have frequented the BAA twice before and both times our experiences never lived fully up to our expectations. However, this stay I have to say EXCEEDED all expectations and was perfect from start to finish. Staff: from arrival and throughout, Daniela (Guest Relations) was an absolute Ambassador for the perfect 'go-to' person; she is a credit to the F & B/Hospitality Industry and co-ordinated so much for us without us actually seeing too much of her. Her influence/planning (from behind the scenes) was second-to-none and she is a major asset to the Hotel. We could add the Butler Christopher from The Philippines, Butler Tariq and the gentleman that runs the Fitness Centre/Gym as being real stand-out people that were so professional in what they did. Concierge staff, bell-boys, front of house - all superb and going that extra-mile to ensure your stay was as perfect as it could be. The staff at the swimming pools were also outstanding, remembered your name, preferences and always looked after you. You have to remember at The Burj al Arab that so many people you encounter in the Lobby or at the Pool, are not guests of the hotel but are paying for a High Tea/Cabana experience, or are visiting for a function. The staff this time, differentiated between the two and as a guest you felt truly special in the level of service afforded and just how nothing at all was too much of an issue. Pleasing to us this time around was the breakfast set-up and the staff at breakfast; the buffet was good, varied and the Chefs on the egg-station could not only cook precisely what you wanted, but they would personally bring it to your table. In fact the whole breakfast experience was super from start to finish and this is a major improvement from our last visit. All in all, after two 'so-so' visits previously we thoroughly enjoyed our time at the BAA this time around and really do feel that the Hotel has regained its status as being more than a 'cut-above' other 5-star experiences, it truly is a delightful and relaxing place to stay. From arrival to departure, it really did run on rails and we would like to pass on our heartfelt thanks to everyone at the BAA as this time around, we felt like we were getting the level of service/amenities that were advertised/paid for.
Great hotel very clean and layer out nicely. The staff is amazing and truly care for each patron. Every room comes with an amazing butler who will do anything and everything you could possibly need. Would highly recommend the Burj to anyone.
Well before you think we are mega-rich, please note we are working class people who work hard to stay here as much as we have and in our opinion worth every penny :) in 2000 we stayed in the Jumeirah Beach Hotel on our very first time to Dubai and that was amazing and at that time you were allowed access to the Burj and was blown away. We said next time we came back would love to stay here......well once you have stayed here where else do you go.... My husband is rather shy and did not think we would fit in, wrong as we were made to feel very special from that first stay and has now become our second home. There has been a number of changes recently in the hotel, some good and some bad as they have lost a number of staff who we had come to know and became friends. The new management were very keen to hear our views re the changes and listened as we do not want the personal service to change as this is indeed the Burj Al Arab...Our thanks to Wendy Liu and her team for looking after us like Royalty. We had only one thing that bothered us was the very poor internet and had a problem face timing our family, This is the biggest suites in Dubai and if you work out the price per square meter its amazing value. We indeed will be back BAA....
Thank you Alla at the kids club for looking after our little son. You were proactive, engaging and hands on. Little Robert enjoyed his time at the kids club. You took a personal interest in him and we were very happy.
It contains every thing that customers needed. The specialty was the paid in our room that feels us more comfortable and happy. Also, the system in Burj Al Arab excellent, each floor has special reception that make us more happy 😊
Undoubtedly a one-off hotel build but 7 star? No. Try balmoral in edinburgh for service. Too many day trippers and people taking photos. Despite staying i felt like a day tripper. The number of times i was asked for the room number felt intrusive. Its an incredible build and the suite is stunning but i would have expected a few more complimentaries or non chargeables.
I was very disappointed. The hotel wss pnot as I expected 7 stars hotel. Their staff took my passport to check in and said will return to Me soon, but I waited inside our room around 1 hour still couldn't see anyone brought my passport back until I called them and another 10-15 minutes finally a lady brought my passport to me. Already a couple of people mentioned before,all the staffs asked tips for their services,no money no services. The hotel maintained is not good,our spa not works perfectly. The last, their staffs's training are not good, when they press the room bell to ask house master to open the door, they need to wait until the house master to said "yes come in" then come in the room,they can't just simply used their key room to open the door or even didn't knock or press the bell just open the door and shocked to me.
- Walking distance to Burj Al Arab and Wild Wadi Water Park
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Located in Jumeira 3, Burj Al Arab Jumeirah is within a 10-minute walk of popular sights such as Wild Wadi Water Park and Souk Madinat Jumeirah. This 202-room, 5-star hotel welcomes business and leisure travelers with 2 indoor and 3 outdoor pools and a private beach.
This hotel is home to 9 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11:30 AM.
Guests can expect to find free WiFi and 42-inch a plasma TV with cable channels and a DVD player. Beds sport Egyptian cotton sheets and pillow menus, and the bathroom offers a jetted tub, a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a sofa bed, a living room, and a dining area.
Burj Al Arab Jumeirah features a private beach, a full-service spa, and 2 indoor pools. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for AED 450 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach hotel include 3 outdoor pools, a free water park, and a children's pool.
Reviews from Trip Advisor
91.0% of guests recommend this hotelTotal of 5618 reviews