Burj Al Arab Jumeirah5.0 out of 5.0
Recent guest reviews
The experience was tremendous, we had reservations about the value for money however come the day we had superb views, excellent service and couldn’t finish all the food presented to us (you can ask for a doggy bag and they’ll happily give you it). Additionally as it was a birthday treat I had forewarned the staff and not only did they give us a mini cake and a rose at no extra charge all the staff wished Lynda a happy birthday (we booked the afternoon tea through Expedia). It’s something you should try as a special treat (you couldn’t afford to on a daily basis, which we are couldn’t). If they offer a window seat it’s an extra 100 AED but worth it.
We decided to take the well most expensive meal in our life £800 for a meal for 2 inc driver etc - 7 courses. We started at the top in the SKY BAR and you work your way through each resturant and sample the chefs special with escort from the staff between floors and treated like royalty at every stage. For that birthday or wedding special - highly recommended experience.
I have had the chance with a cruise excurtion to join a buffet inside this incredible hotel: I appreciate the high quality of the wide food presented and the excellence of the service; the structure is simply wonderful, elegante and glam. Top level.
First, we arrived 3pm for check-in. Was informed 3pm is guaranteed check in. We booked 2 panoramic rooms. 1 room was ready and another was NOT ready. waited until 5:30pm (yes, 2.5 hours) for the other room to be ready! We requested 2 rooms to be nearby but they were many floors apart. While we waited in 1 room, we requested for the luggage to be delivered so kids can go swimming... took over 1.5 hours to deliver the luggage!! We kept asking the floor butler to check on luggage and they said they called and called... just too busy and not delivering the luggage. Lame! We booked 7pm dinner at Pad Thai restaurant nearby and was inform that we can take the golf cart over. We reserved golf cart for 6:40pm to take us over and confirmed twice with the floor butler. We went down to lobby at 6:40pm, and there was a line for golf carts. we asked that we had a reservation, and the concierge didn't care... he said he didn't get any note from our butler. We waited in line and was late for our dinner. To get a golf cart (buggy) back from the restaurant required another long wait. Terrible experience. The room needs some renovating work. The iMac in our suite was broken... doesn't even power up. One of the bath tub water wouldn't stay filled... keep leaking. The curtain makes huge noise when going up and down. It might look amazing at first, but once you look into the details, it's old and just not impressed. The service is terrible. To check out, it was just as much a pain... since our rooms are in 2 separate floors, had to go from one floor to another floor to see the specific floor butler to check out each room... and then, there was a line to check out since people were trying to check out around noon. what a pain. another 40 minutes process just to check out 2 rooms at 2 separate floors. For $3600+ per night per room, this is incredibly terrible service and experience.... just not worth it.
Stayed at the hotel over Christmas. Absolutely first class service and facilities. The swimming pool and terrace are excellent. Room was of course huge and luxurious. Beach at neighbouring Jumeirah Al Naseem hotel was lovely. Faultless stay what else can I say ! Thank you to all the staff !
Just wow! Im completely amazed by the hotel architecture. The interior design of the building was just jaw-dropping. I have never seen such a very luxurious structure. It is a must to visit. My husband and I used our Entertainer Voucher and had booked lunch buffet at Bab Al Yam Restaurant. Evn the food at the restaurant was really delicious and good quality- of course the price is high. This is a wonderful experience.
We have stayed here many times this hotel is simply the best ! Pure luxury from the concierge all management and restaurants. The rooms are pure luxury never change never date . The pool area with the new terrace is exceptional the pool manager is great, so attentive you never need or want anything they really do want you to be looked after. The sun beds are so comfortable well shaded if you want it, the cabanas are beautiful and will defiantly be booking one in May. The floor butlers are great again know you so well and serve you your drink when you want it snacks etc. The jensui restaurant is outstanding we love it 😍 just amazing staff and manager just great. Gold on 27 best by far great views great place, lovely drinks and choice. Love this hotel see you in May. The best part are the concierge who meet and greet outside so lovely we never have to wait on buggies, taxis just great and so friendly. Can’t wait to come back.
For such high prices, a guest expects to receive exceptional service and amenities, however, when in comparison to other hotels across Dubai this was not the case. While this hotel has incredible architecture and standards it is no match for other hotels I have stayed in across this magnificent city. The staff seemed bothered to help you and the rooms were begging to look run down. The best thing about the hotel was the location and views of the ocean but again, there are several hotels with such luxuries. There is not much which sets this hotel apart from others which are cheaper and of better quality. It is a shame to see this hotel deteriorate over the past 3 years I have lived here and hope with time they will live up to this name they have built themselves upon.
We stayed here for my husband's 50th birthday. It's truly a special hotel and a must stay for special celebrations. Fantastic suite, excellent staff and impeccable service. Highly recommended for anyone looking for a memorable holiday.
The rooms are 2 floors. Its huge for 2 person. Lots of freebies including fruits, bottle of wine, their delicacies in a box thats a shape of burj al arab hotel. All the toiletries are HERMES! Talise spa experience was great 👍🏻 they have many pools that I lost count lol with a nice view of sunset! And our butler showed and tour us to a Royal suite which is a hotel room with its own elevator 😍 Over all a wonderful experience. Will definitely stay here again 👏🏻
- Walking distance to Wild Wadi Water Park
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free valet parking
Located in Beach & Coast, Burj Al Arab Jumeirah is a leisurely stroll from popular sights such as Wild Wadi Water Park and Souk Madinat Jumeirah. This 202-room, 5-star hotel has 2 indoor and 3 outdoor pools, along with private in-room spa tubs. Umm Suqeim Beach and Ski Dubai are also nearby.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10:30 AM. Get your fill of Modern European cuisine for brunch, lunch, or dinner at Al Muntaha, one of 6 onsite restaurants, or enjoy the ocean views at Nathan Outlaw At Al Mahar. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
The 202 soundproofed accommodations afford space to spread out with separate bedrooms, living rooms, and dining areas. Guests can expect to find free WiFi and 42-inch plasma TVs with cable channels and DVD players. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include private spa tubs, sofa beds, and microwaves.
Burj Al Arab Jumeirah features a full-service spa, 2 indoor pools, and 3 outdoor pools. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for AED 450 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a free water park, a children's pool, and a health club.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 4515 reviews