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Recent guest reviews

I booked this hotel, mentioning in the reservation email that I wanted to use my travel card (I had 200 usd on it). Otherwise, I would have gone to a different hotel. I arrived, and I was told by the staff that the travel card could be used only on the web and that I had to rebook everything. I did, and when I came back 5 min after the stuff still told me they could not do it. They basically tricked me into booking all the nights with no refund, and when I did they told me I could not use my travel card. HOW HONEST! I spoke for hours to the staff, but they denied they told me to book online to be able to use the travel card. In the end they told me that they had no idea what the travel card was and they did not know how to use it. I left the hotel right away and I will never come back

90 Baniyas Road Dubai

Hotel highlights

  • Walking distance to Gold Souk and Naif Souq
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Outdoor pool

Located in Deira, Best Western Plus Pearl Creek is within a 10-minute walk of popular sights such as Naif Souq and Spice Souk. This 202-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and a health club.


Dining

Enjoy a bite to eat at Meter Kebab, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 202 soundproofed accommodations feature sitting areas. 42-inch LED TVs come with cable channels, and guests can stay connected with free wired Internet. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, free toiletries, and bidets. Minibars, electric kettles, and free local calls are also standard.


Property features

Built in 2016, the brand new Best Western Plus Pearl Creek offers an outdoor pool, a health club, and a sauna. Valet parking is AED 100 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for AED 150 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Family Room, Multiple Beds, Non Smoking

1 King Bed and 1 Twin Bed | Sleeps 3

Deluxe Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Standard Room, Non Smoking (4 Single Beds)

4 Twin Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking (1 King and 2 Single Beds)

1 King Bed and 2 Twin Beds | Sleeps 4

Guest reviews for Best Western Plus Pearl Creek

Everyone (1)
1

hotel stuff is either uncompetent or dishonest!

Everyone

I booked this hotel, mentioning in the reservation email that I wanted to use my travel card (I had 200 usd on it). Otherwise, I would have gone to a different hotel. I arrived, and I was told by the staff that the travel card could be used only on the web and that I had to rebook everything. I did, and when I came back 5 min after the stuff still told me they could not do it. They basically tricked me into booking all the nights with no refund, and when I did they told me I could not use my travel card. HOW HONEST! I spoke for hours to the staff, but they denied they told me to book online to be able to use the travel card. In the end they told me that they had no idea what the travel card was and they did not know how to use it. I left the hotel right away and I will never come back

By on Jul 2, 2017

Review comment responded on Jul 13, 2017

Dear Guest, Thank you for taking the time to share your comments about your recent stay with us. Your feedback is highly valued and we will certainly look into this and determine what we can do to enhancing our guests’ experience. We apologize for the inconvenience, we shall address with the concern department to ensure this won't happen again. Kind Regards, Hotel Management

Best Western Plus Pearl Creek

90 Baniyas Road, Dubai, 83163
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