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Recent guest reviews

I booked this hotel, mentioning in the reservation email that I wanted to use my travel card (I had 200 usd on it). Otherwise, I would have gone to a different hotel. I arrived, and I was told by the staff that the travel card could be used only on the web and that I had to rebook everything. I did, and when I came back 5 min after the stuff still told me they could not do it. They basically tricked me into booking all the nights with no refund, and when I did they told me I could not use my travel card. HOW HONEST! I spoke for hours to the staff, but they denied they told me to book online to be able to use the travel card. In the end they told me that they had no idea what the travel card was and they did not know how to use it. I left the hotel right away and I will never come back

90 Baniyas Road Dubai

Hotel highlights

  • Walking distance to Gold Souk
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Deira within a short walk of Gold Souk, Best Western Plus Pearl Creek is within a mile (2 km) of other popular sights such as Grand Mosque. This 202-room hotel welcomes guests with 3 restaurants and conveniences like an outdoor pool and free in-room WiFi.


Dining

Enjoy dining at Meter Kebab, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

All 202 air-conditioned accommodations feature sitting areas. 42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard.


Property features

Built in 2016, the brand new Best Western Plus Pearl Creek offers an outdoor pool, a health club, and a steam room. Valet parking is AED 75 per day if you plan to drive, or hop aboard the airport shuttle (available on request) for AED 125 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Suite, Multiple Beds, Non Smoking (1 King and 2 Single Beds)

1 King Bed and 2 Twin Beds | Sleeps 4

Family Room, Multiple Beds, Non Smoking

1 King Bed and 1 Twin Bed | Sleeps 3

Deluxe Room, 3 Twin Beds, Non Smoking

3 Twin Beds | Sleeps 3

Standard Room, Non Smoking (4 Single Beds)

4 Twin Beds | Sleeps 4

Guest reviews for Best Western Plus Pearl Creek

Everyone (1)
1

hotel stuff is either uncompetent or dishonest!

Everyone

I booked this hotel, mentioning in the reservation email that I wanted to use my travel card (I had 200 usd on it). Otherwise, I would have gone to a different hotel. I arrived, and I was told by the staff that the travel card could be used only on the web and that I had to rebook everything. I did, and when I came back 5 min after the stuff still told me they could not do it. They basically tricked me into booking all the nights with no refund, and when I did they told me I could not use my travel card. HOW HONEST! I spoke for hours to the staff, but they denied they told me to book online to be able to use the travel card. In the end they told me that they had no idea what the travel card was and they did not know how to use it. I left the hotel right away and I will never come back

By on Jul 2, 2017

Review comment responded on Jul 13, 2017

Dear Guest, Thank you for taking the time to share your comments about your recent stay with us. Your feedback is highly valued and we will certainly look into this and determine what we can do to enhancing our guests’ experience. We apologize for the inconvenience, we shall address with the concern department to ensure this won't happen again. Kind Regards, Hotel Management

Best Western Plus Pearl Creek

90 Baniyas Road, Dubai, 83163
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