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Recent guest reviews

The service was awesome the Roomate was really nice

It’s above and beyond my expectations. The customer service exceeds its service 24/7. Hotel is extremely clean with so many pleasant surprises. No wonder when they say Dubai Atlantis pops up as one of the landmarks.

Very scenic. Service is top notch . Many restaurants to choose from. The aquapark access is a bonus

Good

Just excellent!

Excelente servicio e instalaciones

We loved everything about this hotel.

I enjoyed the convenience of the waterpark and aquarium in property.

The property and building are beautiful and the location is fantastic. Everything was very clean and the staff was very polite.

Beautiful property,with spectacular view. family friendly, amazing amenities. Grand selections of activities both for on site or off site fun time.

Nice staff

Beautiful property with exceptional service. We had a 2 bedroom suite that was clean and well maintained. My children had a wonderful time.

My family and I had a remarkable experience. Every single staff member had exemplary customer service. I highly recommend this Hotel.

Crescent Road Dubai

Hotel highlights

  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Palm Jumeirah within a short stroll of Aquaventure, Atlantis, The Palm is within a 10-minute drive Nakheel Mall. This 1539-room, 5-star hotel has 2 outdoor pools along with a private beach and a full-service spa.


Dining

This hotel is home to 20 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


Rooms

60-inch LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include furnished balconies or patios, iPod docks, and minibars.


Property features

Atlantis, The Palm features a private beach, a full-service spa, and 2 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 900 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach hotel include a lazy river, a children's pool, and a gym.

Room options

Room, 2 Queen Beds (Palm)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds (Ocean)

2 Queen Beds | Sleeps 4

Suite, Terrace

1 King Bed | Sleeps 4

Suite (Regal)

1 King Bed | Sleeps 4

Guest reviews for Atlantis, The Palm

Everyone (7) Couples (4) Family (5)
5
Family

The service was awesome the Roomate was really nice

By on Mar 18, 2024

5
Family

It’s above and beyond my expectations. The customer service exceeds its service 24/7. Hotel is extremely clean with so many pleasant surprises. No wonder when they say Dubai Atlantis pops up as one of the landmarks.

By on Mar 7, 2024

Review comment responded on Mar 8, 2024

Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that your experience at Atlantis, The Palm exceeded your expectations. Providing exceptional customer service is our top priority, and we're delighted that you found it to be consistent. We're also glad to hear that you enjoyed the cleanliness of the hotel and the pleasant surprises throughout your stay. We take great pride in being one of Dubai's landmarks, and we look forward to welcoming you back for more memorable experiences in the future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm

5
Family Family with small children

Very scenic. Service is top notch . Many restaurants to choose from. The aquapark access is a bonus

By on Aug 22, 2023

Review comment responded on Aug 28, 2023

Dear VINOD, It was a pleasure to have you as our guest here at Atlantis, The Palm and I am very glad to learn that our products and services exceeded your expectations. We are looking forward to having you back as a guest in Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm

5
Everyone

By on Jun 17, 2023

Review comment responded on Jul 10, 2023

Dear Tereza, Thank you for your perfect rating, we hope to have you back soon. Best regards, Guest Relations Team, Atlantis, The Palm

1
Everyone

By on Jun 7, 2023

Review comment responded on Jun 29, 2023

Dear David, Thank you for rating us on Orbitz, please do share details with us on any concern so we can assist, we do hope to hear from you soon. Best regards, Guest Relations Team, Atlantis, The Palm.

5
Partner Couples

Good

By on Feb 18, 2023

Review comment responded on Feb 22, 2023

Dear Erick, Thank you for rating us on Google. We truly hope of welcoming you at Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm

5
Family

Just excellent!

By , from Brooklyn on Feb 2, 2023

Review comment responded on Feb 6, 2023

Dear Yuliya, I am delighted to read that you had an amazing time in Atlantis, The Palm. We look forward to welcoming you again in a not too distant future. Best regards, Guest Relations Team, Atlantis, The Palm

5
Everyone

By on Jan 27, 2023

Review comment responded on Mar 22, 2023

Dear Nermin, Thank you for your perfect rating, we hope to have you back soon. Best regards, Guest Relations Team, Atlantis, The Palm

5
Everyone

By on Jan 2, 2023

5
Family with small children

Excelente servicio e instalaciones

By on Jul 21, 2022

Atlantis, The Palm

Crescent Road, Dubai,
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