4.4
out of 5
"Very good!"
See all 49 reviews
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Recent guest reviews
very nice place will come there more often.did not have enough time to explore everything there is.will make more time in next visit t fully enjoy its amenities.
Overall, I had a very positive experience with Atlantis the Palm. I’m looking forward to booking with them in the near future.
Amazing experience. Hotel was absolutely beautiful. Staffing was second to none. Anything you want or need with no questions asked. Very friendly and courteous. Will definitely return
My daughter and I were given the star treatment from the moment we arrived! The service was unmatched, the food was delicious, the Kid's Club was fun, the massage was incredible, the Aquarium was small but well organized.. we didn't make it to the waterpark but the private beach was clean and not too busy! We can't wait to go back!
You will not regret going there. Once of a life time experience
Beautiful hotel with a very knowledgeable staff. They can help you with what clubs are nice for your stay. Room service was nice and came very fast!! Food was delicious!! Just a gorgeous hotel and both restaurants were beautiful the osssiano and NOBU!!!! Best hotel in Dubai
The beds were not comfortable at all. The room was average for a hotel of this caliber.
Beyond words, it was all perfect the room, the food the staff... All PERFECT
The hotel and water park is perfect. Thew check in and check out procedures take a long time. Other than this, there is nothing else below expectation.
carabbien much better we are dissatisfied with the sea
Staff are absolutely horrible. Stayed twice. Both experience was not good. aqua adventure is nice. Bars are ok. Good is good and the rooms are nice, but not for the amount of money you pay for the overall experience.
We had a great time at the Atlantis Dubai as a stopover back to the states. Amazing quality of food, service, and activities!
Wifi is 33 US per day which I thought was a bit much being that most hotels/restaurants in Dubai have free wifi when we would go there for dinner or drinks. Most of the attractions are about a 20 minute cab ride at least so its easy to rack up a lot of money in cab fares. Its good for people with kids because you get free admission to the waterpark and aquarium. The person that cleaned our room everyday was very nice. We will not be coming to this hotel again but will be visiting Dubai again and likely will stay in the Downtown area.
The hotel was very nice and the staff was great. The aquarium was beautiful and very well maintained. This was a highlight for my kids. My only negative comment is that I've stayed at 5 star places all over the world. Relative to other 5 star resorts, this place is expensive relative to the return. I've now been to Dubai, but probably won't return. There are too many other great places to go for the same money. My other comment to the hotel...in this day and age, it is petty not to include free WiFi in your room, especially at a 5 star resort.
It's a wonderful experience especially for kids though it was away from the city center.
The hotel over rated. I was obligated to attend a wedding party. Food was terrible
The front desk staff was terrible, however; the bellhop helped us get into a much better room after the front desk didnt pay attention to our reservation. Our flight was cancelled and the concierge helped me connect with the airline staff (at no cost via phone). When we went to check out the front desk, once again, gave us a hard time. The resort and the room were great though. I appreciated the staff at the front helping with our taxis each day and for the most part it was a very warm reception.
Love this place. The hotel, location, all worth it. Planning to go back already!
There are just a few things missing from this hotel that would make it the perfect place to stay. 1) There is not free wi-fi. This is almost a standard now and it was very inconvenient to have no internet. The fee wasnt too bad, but you are already paying a good deal to stay here. 2) As mentioned, it is pricy. But it is understandable to have higher fees for the amenities provided. 3) Increasing the hours of operation of some of the events would be helpful. Overall it was a great experience and would love to have spent more time there. If given the chance I will go back.
Hotel highlights
- Walking distance to Aquaventure
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Located in Palm Jumeirah, Atlantis The Palm is within a 5-minute walk of popular sights such as Aquaventure. This 1539-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.
Dining
This hotel is home to 20 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.
Rooms
Guests can expect to find free WiFi and 60-inch an LED TV with satellite channels and pay movies. Beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a furnished balcony or patio, an iPod dock, and a minibar.
Property features
Atlantis The Palm features a private beach, a full-service spa, and 2 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 485 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a free water park, a lazy river, and a children's pool.
Guest reviews for Atlantis The Palm
Everyone
Everyone
very nice place will come there more often.did not have enough time to explore everything there is.will make more time in next visit t fully enjoy its amenities.
Everyone
Overall, I had a very positive experience with Atlantis the Palm. I’m looking forward to booking with them in the near future.
Everyone
Amazing experience. Hotel was absolutely beautiful. Staffing was second to none. Anything you want or need with no questions asked. Very friendly and courteous. Will definitely return
Everyone
My daughter and I were given the star treatment from the moment we arrived! The service was unmatched, the food was delicious, the Kid's Club was fun, the massage was incredible, the Aquarium was small but well organized.. we didn't make it to the waterpark but the private beach was clean and not too busy! We can't wait to go back!
amazing hotel
Everyone
You will not regret going there. Once of a life time experience
Everyone
Beautiful hotel with a very knowledgeable staff. They can help you with what clubs are nice for your stay. Room service was nice and came very fast!! Food was delicious!! Just a gorgeous hotel and both restaurants were beautiful the osssiano and NOBU!!!! Best hotel in Dubai
3 star hotel
Everyone
The beds were not comfortable at all. The room was average for a hotel of this caliber.
breath taking
Everyone
Beyond words, it was all perfect the room, the food the staff... All PERFECT
having a good time
Families
The hotel and water park is perfect. Thew check in and check out procedures take a long time. Other than this, there is nothing else below expectation.
