Aparthotel

Andaz Family Suites by Hyatt - Palm Jumeirah

5.0 star property
Luxury aparthotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Andaz Family Suites by Hyatt - Palm Jumeirah

Outdoor pool, open 8:30 AM to 8:00 PM, free cabanas, pool umbrellas
Lounge
Outdoor pool, open 8:30 AM to 8:00 PM, free cabanas, pool umbrellas
Interior entrance
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Kitchen

Explore the area

View in a map
Palm Jumeirah, Dubai, Dubai
  • Place, The View at The Palm
    ‪1 min walk‬
  • Place, Palm Jumeirah Mall
    ‪2 min walk‬
  • Place, Marina Beach
    ‪7 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

Andaz Deluxe Studio

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

One Bedroom Family Suite with Kitchen

  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Two Bedroom Family Suite with Kitchen

  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

One Bedroom Family Suite With Kitchen

  • Sleeps 3

Andaz Deluxe Studio

  • Sleeps 3

Family Two Bedroom Suite With Kitchen

  • Sleeps 4

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About the neighborhood

Dubai

Located in Palm Jumeirah, Andaz Family Suites by Hyatt - Palm Jumeirah is next to Palm Islands and The View at The Palm. This 116-room, 5-star aparthotel welcomes business and leisure travelers with a private beach, a full-service spa, and 3 restaurants.

What's nearby

  • AURA SKYPOOL Dubai - 1 min walk - 0.1 miles
  • The View at The Palm - 1 min walk - 0.1 miles
  • Palm Jumeirah Mall - 2 min walk - 0.1 miles
  • Aquaventure - 7 min drive - 3.0 miles
  • Marina Beach - 7 min drive - 4.0 miles

Getting around

  • Al Ittihad Park Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 37 min drive

Restaurants

  • ‪Cou Cou Rooftop - ‬8 min walk
  • ‪St. Regis Gardens - ‬8 min walk
  • ‪Aretha - ‬9 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Din Tai Fung - ‬8 min walk

About this property

Andaz Family Suites by Hyatt - Palm Jumeirah

Luxury aparthotel on the beach, with outdoor pool
Guests of Andaz Family Suites by Hyatt - Palm Jumeirah have access to a private beach, a full-service spa, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for AED 550 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach aparthotel include a children's pool, a gym, and a steam room.
Each apartment is individually furnished and features a kitchen and space to spread out with a separate bedroom and a dining area. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a coffee maker, free bottled water, and a laptop-compatible safe. Weekly housekeeping is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Free crib

Restaurants on site

  • Andaz Lounge
  • La Coco Family
  • The Locale

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 160 for adults and AED 80 for children
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AED 150 per night

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Entertainment

  • Flat-screen TV with cable/satellite channels
  • TV in common areas

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business center
  • Conference center
  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Beach volleyball
  • Children's pool
  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 116 units
  • 15 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Individual furnishings
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1500
  • New Year's Eve (December 31) Gala Dinner per child: AED 750 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 160 for adults and AED 80 for children
  • Airport shuttle fee: AED 550 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 8:30 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Andaz Dubai The Palm Residences
Andaz by Hyatt – Palm Jumeirah Residences
Andaz Family Suites by Hyatt - Palm Jumeirah Dubai
Andaz Family Suites by Hyatt - Palm Jumeirah Aparthotel
Andaz Family Suites by Hyatt - Palm Jumeirah Aparthotel Dubai

Frequently asked questions

Are free cancellation options available at Andaz Family Suites by Hyatt - Palm Jumeirah?

Andaz Family Suites by Hyatt - Palm Jumeirah offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see close to Andaz Family Suites by Hyatt - Palm Jumeirah?

This aparthotel is situated in Palm Jumeirah, just steps from The View at The Palm and Palm Jumeirah Mall, and within a short walk of Palm Islands. You'll also find Marina Beach and Aquaventure within a short drive.

Is parking available on site at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Is a spa located at Andaz Family Suites by Hyatt - Palm Jumeirah?

There is a full-service spa available for guests to enjoy and services include Thai massages, Swedish massages, body wraps, and Ayurvedic treatments.

Does Andaz Family Suites by Hyatt - Palm Jumeirah include a casino on the premises?

No, Andaz Family Suites by Hyatt - Palm Jumeirah doesn't have a casino.

Will I find an indoor pool at Andaz Family Suites by Hyatt - Palm Jumeirah?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:30 AM and 8:00 PM.

What do couples enjoy most about Andaz Family Suites by Hyatt - Palm Jumeirah?

There are plenty of amenities for couples at this aparthotel, including a private beach, a beach bar, and an outdoor pool.

Does Andaz Family Suites by Hyatt - Palm Jumeirah have a hot tub?

No, but guests can enjoy a steam room at this aparthotel.

Does Andaz Family Suites by Hyatt - Palm Jumeirah have a restaurant with a breakfast menu?

Yes, Andaz Family Suites by Hyatt - Palm Jumeirah has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Andaz Family Suites by Hyatt - Palm Jumeirah allow pets to stay for free?

No, pets and service animals aren't allowed at Andaz Family Suites by Hyatt - Palm Jumeirah.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Andaz Family Suites by Hyatt - Palm Jumeirah?

The closest major airport to Andaz Family Suites by Hyatt - Palm Jumeirah is Al Maktoum Intl. Airport (DWC), which is 27.1 mi away (40 minutes by car). Another top airport is Dubai Intl. Airport (DXB), which is located 20.6 mi away (37-minute drive).

Are there rooms with balconies at Andaz Family Suites by Hyatt - Palm Jumeirah?

No, you won't find apartments with balconies at Andaz Family Suites by Hyatt - Palm Jumeirah.

Andaz Family Suites by Hyatt - Palm Jumeirah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 23 reviews
Rating 8 - Good. 3 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

8.8/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Orwah

Stayed 12 nights in Feb 2025

8/10 Good

Reza

Liked: Cleanliness, property conditions & facilities
Washing machine in unit was acting up and no one could help us fix it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
Stayed 5 nights in Feb 2023

10/10 Excellent

Sita

Liked: Cleanliness, room comfort

Short stay, great stay

From start to finish the staff were very welcoming, professional but mostly very down to Earth.
Stayed 4 nights in Jun 2022

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked that there was an adult pool and the spa was amazing.
Stayed 7 nights in Sep 2021

10/10 Excellent

Charmaine Kayne

Traveled with group
Liked: Cleanliness, room comfort
Awesome! We definitely had fun!
Stayed 1 night in Jul 2021

10/10 Excellent

Randa

Liked: Cleanliness, room comfort

Comfort and luxury

Loved our stay. Enjoyed the adults pool and the pool on the beach
Stayed 1 night in Jun 2021

2/10 Terrible

MOHIT

Disliked: Cleanliness, amenities
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
Stayed 11 nights in Jan 2021

10/10 Excellent

M

Business traveler
Liked: Cleanliness, room comfort

Great 5 nights at a fantastic hotel

Stayed here for 5 days on business and I thought the hotel was fantastic! The staff were so helpful and attentive at all times. I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area. The pool is shared with Tiara residences and has stag on hand at all times. Can’t recommend this hotel enough!
Stayed 5 nights in Sep 2020

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, room comfort

Great hotel

Nice Hotels
Stayed 1 night in Jul 2020

10/10 Excellent

Gift

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2020

6/10 Okay

Verified traveler

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
Stayed 7 nights in Jan 2020

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Christian M

Traveled with family
Liked: Cleanliness, room comfort

Una buena opcion

Staff muy amable, hotel bien ubicado y con playa
Stayed 2 nights in Mar 2025

10/10 Excellent

Luca

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Feb 2025